Northgate Housing Management System

Joanne Greenhalgh - Information Manager

Paul Hearty - Housing Systems Manager

Monday 24th June, 2013

PFP and Northgate Journey

Implementation of Northgate

2003

Core Modules ImplementedEstates, Rents,

Repairs, Allocations

Further Development2009 Customer

Services

2011 Contractors

HST Moved into IM&T

Restructure

Northgate Usage and Stats

Over 1200 users, approx. 800 concurrent users

Approx. 450 mobile users

64,000 properties Scalable – largest table in excess of 117 million records

Value Added Extras

E-Services – 3000 Registered Customers Mobile Working

Workflow – Automates tasks for users

Text Messaging

Data Warehousing / Reporting

Restructure Data

Delivers Excellent Query

Performance

Maintains Data History

Reporting At All Levels

Dashboard Creation

Thank-you and Any Questions