novotel instagram review presentation

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Novotel Daegu Instagram

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Page 1: Novotel Instagram review presentation

Novotel Daegu

Instagram

Page 2: Novotel Instagram review presentation

2

Before Project

Nom de partie • sous-partie • date

Facts/figures

March 10, 2014 until October 21, 201560 Followers 0.76 followers gained per week307 total likes (40 pictures)7.86 average likes per picture

Content of posts

Hotel facilities (indoor/outdoor)The SquareRendez-Vous Brief descriptionsLimited Has-tags

Page 3: Novotel Instagram review presentation

Instagram Goals

SMART Objectives:1) + 300 followers 2) Repost 30 pictures involving the hotel and Daegu3) Achieve average ‘like’ score of 15/post4) Hold 1 Event and have 90+ partakers.

Action plan• Sharing Photos/videos every day• Liking Daegu related picture• Engage Customers

Deadline• 2015/12/10

Page 4: Novotel Instagram review presentation

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Project Results

Nom de partie • sous-partie • date

Facts and Figures

October 21 2015 until December 02 2015 171 gained followers (231 total) 28.5 average followers gained per week789 total likes (38 pictures) 20.84 average likes per picture

Comparison

285% increase in followers3650% increase average followers gained per week157% increase in total likes171.5% increase average likes per picture.

Page 5: Novotel Instagram review presentation

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Reasoning Behind Project Results

Nom de partie • sous-partie • date

Increased hash tags used

Interesting content

Descriptive summaries

More like = more followers

Follow for followers

Customer Interaction

Follow sister hotels

Geo-tag locations

Page 6: Novotel Instagram review presentation

Instagram Event

Facts

November 6, 2015 until November 26, 2015 #MyFavoriteNovotelDaegu Prize one night stay at Daegu 4 promotional pictures 17.25 average likes (promo pictures)

Results

42 picture entries15 different people Only 16.66% of target (90)

Page 7: Novotel Instagram review presentation

Reasoning Behind Event Results

Lengthy entry procedure

Timing, too early?

Long hash tag

Too little followers

Wrong time of the year

Lack of promotion outside of

Instagram.

Page 8: Novotel Instagram review presentation

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Did We Reach The Goals/Targets

Nom de partie • sous-partie • date

Targets Result Reason300+ followers 231 followers Deadline is on 2015-12-

10, and with average likes per week being close to 30 it can still be met.

Repost 30 pictures 6 reposts More demand of our own creative pictures and also limited high quality pic-tures to repost.

Average 15 likes per pic-ture

20.84 average likes per picture

Great content pictures and correct use of hash tags.

Hold 1 competition with 90+ partakers

42 pictures, 15 partakers Lack of promotion outside of Instagram, wrong time of year, not enough fol-lowers, lengthy proce-dure.

Page 9: Novotel Instagram review presentation

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Conclusion

Nom de partie • sous-partie • date

Great overall improvement to the Instagram Account Superior improvement in likes and followers Active in posting and liking pictures and commenting on customers posts. Great feedback on posts made Improved customer interaction Very small cost (voucher for prize)

Failed to meet 50% of targets Potentially not achievable/to optimistic Review future targets

Page 10: Novotel Instagram review presentation

Thank You

NOM DE PARTIE • SOUS-PARTIE • DATE 10