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NSave Table of Contents 20120306

Introduction to “NSave for Desktops” 2 CPP Installation Instructions 3 Backing up your Computer 10 Restoring Files to your Computer 12 Settings 15 History 16 Destinations 17

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Introduction to “NSave for Desktops”

NSave is a service provided by Information Services that utilizes the software program CPP (CrashPlanPro). CPP is one of the most widely acclaimed backup solutions that can be deployed across an institution. To make the system as user friendly as possible, Information Services has customized this particular offering for common “desktop” computer systems within UNL. Highlights of this system include: n Very convenient way to backup your critical data files on your personal computer. n No need to worry about changing tapes, Full or Incremental backups, tape rotation policies,

broken tape drives, or off-site storage. n Users can retrieve their files on their own, anytime day or night. If assistance is required,

however, trained support staff are available during normal University hours of operation. n Erased files can be retrieved up to 6 months from the date they were erased. n To allow Information Services to inform you of issues related toward NSave, the electronic

mail address of each NSave subscriber is added to an electronic mailing list.

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CPP Installation Instructions The following instructions will guide you through the process required to install CPP on your desktop computer. Please review the instructions before beginning, and if you are not comfortable with any phase of the installation, please ask for assistance. Simple questions will be answered by the NSave Support Specialist. If you desire, a NSave Support Specialist will install this product for you for a $10 charge. Contact the NSave Support Specialist at 402-472-6843. 1. Minimum System Requirements for CPP version 3.8.2010. In order to use CPP, you will need a computer that meets the following requirements:

n A G4, G5 or a Intel CPU running, MacOSX 10.4, 10.5 or 10.6. n 250 MB of available disk space. n 1 GB of memory. n A connection to UNL’s computer network.

2. Begin TSM Installation A. Using your web browser (Safari, Mozilla Firefox, etc...) go to the URL address

http://nsave.unl.edu/selfinstall. Click on the Macintosh Installer. The following steps will differ depending on which web browser you are using. Please refer to the section on using Safari or Mozilla Firefox if you are using one of those browsers. If you are using a different browser and need assistance in downloading the installation program contact the NSave Support Specialist at 402-472-6843.

B. Using Safari:

· The download window will appear and start downloading the installation file to

your desktop.

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· Proceed to step D to continue the installation C. Using Mozilla Firefox:

· A window will appear and let you open the file or save it, leave the bullet on Save

File and click OK.

· The file will start downloading, You will then have a icon on your desktop called Install CrashPlan…mpkg.zip, double click on it.

You will get a new icon. Double click on it to start the installation.

Proceed to step D.

Once you have completed the installation those icons can be dragged to the trash. ______________________________________________________________________________

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D. The Welcome to the CrashPlan Installer screen will be displayed. Click on the Continue button to proceed.

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E. Next is the Software License Agreement. You will not need to print out the license agreement. Click on the Continue button to proceed.

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F. The next window needs you to agree to the terms of the software license agreement, click on Agree.

____________________________________________________________________________________________ G. A Standard Installation is what we will install, click Install to start.

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H. You will be prompted for the computer password to authorize the installation. Type in your system password and click OK.

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I. You will see a progression window like the one below...

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J. The installation will complete and the Create your Account window will appear. The bullet will default to New Account leave the bullet there. On the line for Username and Password type in your myunl username and password. The Pro Server address will already be entered so click on Create Account.

To start the backup you will need to click on Change on files to backup and select the local drives on your computer.

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3. You are Finished. You have now successfully completed the installation of CPP. If you have the 6.1.3.0-TIV-TSMBAC-Mac.dmg or the Tivoli Storage Manager disk image icon on your desktop you can drag it to the trash since you no longer need them. You can make an alias of the CPP program to put on your desktop for easier access. Open the hard drive and expand the Applications folder. Find the CrashPlan icon in the list.

Click on it once and from the menu across the top of the window select File and scroll to Make Alias. You will now have an alias of CPP in the Applications folder you can move to your desktop. 4. Important Notes. A There are certain file extensions and directories that are excluding from the backup. The files extensions excluded are ADE, AVI, BAK, BFK, CAB, CAT, CHK, CMD, COM, DAT, DIC, DIVX, DLL, DVD, ERR, EXE,.FLV, HLP, ICO, INF, INS, ISP, JAR, LCK, LEX, LNK, LOG, MPG, MP3, MSI, MUS, NDK, NTF, OCX, OTF, PFC, RAX, REG, RNX, SHTML, SWP, SYS, TMP VBS, VMDK, VXD, WAV, WMA and WMV. Also the folders, dev, proc, sys, tmp, Trash, Library, and private,

B. As part of your NSave participation, you have been added to an NSave electronic mailing list. Through this mailing list, Information Services will be able to update you regarding issues or changes to the NSave Service.

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Backing Up Your Computer

A. Your computer will automatically backup once a day. If you want to backup a certain file (s) manually you will need to open the CPP program. To open the program click on the CPP icon in the system tray or from the hard drive open the Applications folder and then the CrashPlan icon.

B. When the program opens you will be at the Backup window. To backup a certain directory or file(s) click on Change and expand the arrow next to the hard drive name and you will see a list of the directories and file(s) on the drive.

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C. Once you find the directory or file(s) you want to backup click in the box in front of it so it is

selected. The program will start scanning for those files and then run the backup.

When the backup is complete you will need to change the selection backup to the hard drive and Save the change. So when your daily scheduled backup runs it backs up all the directory and file(s) on your computer. ______________________________________________________________________________

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Restoring Files to Your Computer

The following examples step you through the most common way of restoring a few files. If you don’t feel comfortable restoring the files yourself, or need to restore as many files as possible (perhaps your hard drive went bad), contact the NSave Support Specialist at (402) 472-6843. A. Click on the CrashPlanPro icon in your system tray or from the hard drive select the

Applications folder then the CPP icon.

B. The CPP program will open and you will be at the Backup window, click on Restore below Backup

C. There will be a directory tree of your hard drive. Expand the arrow next to the name of the hard drive and navigate to the directory or file(s) you want to restore. Once you find what you want to restore click in the box in front of them so they are selected.

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D. If you do not know where the file(s) is located you can search for the file by name. Type in

the name and then click on the search icon to start the search. When the file(s) is found select the ones to restore by clicking in the box in front of them so they are selected.

E. To start the restore you will need to select what version you want to restore, where you want to restore the file(s) to and also if you want to rename the file.

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F. To select an older version click on most recent. A window will open a calendar so you can

select the date you want the file(s) restored from.

G. Once you have selected your options click on Restore to start the process.

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Settings The Settings menu allows you to make configuration changes to the CPP software. There should be nothing in this menu you should need to change. Most of the configuration is done on the NSaver server and unless a problem arises the defaults will work. If you want to make changes please consult the NSave Support Specialist at 472-6843 or email nsave@unl.edu.

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History The History window is the log file of the events that have happened in CPP. You will only need to excess this window if you are having a problem with the CPP software.

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Destinations The Destinations window allows you to change where you want the backup to backup to. The only time you would use this feature is if you are running CPP on more than one computer or you have a remote drive attached to your computer. You will NOT make any changes to this screen. You will only be backing up your computer to the CPP server. This will insure your data is saved to the CPP server and will always be available for restores.