nuggets for your continuous improvement journey · agile, lean, quality & continuous...

27
@BenLinders - benlinders.com 1 Ben Linders Consulting Nuggets for your Continuous Improvement Journey Agilia Conference Olomouc, Czech Republic. April 5, 2016 Ben Linders

Upload: others

Post on 23-May-2020

10 views

Category:

Documents


1 download

TRANSCRIPT

Page 1: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 1

Ben Linders Consulting

Nuggets for your Continuous Improvement Journey

Agilia ConferenceOlomouc, Czech Republic. April 5, 2016

Ben Linders

Page 2: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 2

Ben Linders Consulting

Agile, Lean, Quality & Continuous Improvement

Retrospectives Facilitator Agile Coach/Mentor/TrainerCMMI & People-CMM Assessor

Freelance Editor for InfoQ.com

Ben Linders

Co-Author Getting Value out of Agile Retrospectives English Dutch French Japanese Spanish Italian Chinese Russian Polish German Greek TurkishAuthor: What Drives Quality & Continuous Improvement

eBook: Download from Amazon, InfoQ or LeanpubPrint: Buy on Amazon or Lulu

Page 3: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 3

Ben Linders Consulting

Continuous Improvement

Continuous Improvement is the act of continuously doing whatever helps to become better and thus more valuable

Ben Linders

Page 4: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 4

Ben Linders Consulting

Agile Manifesto

“We are uncovering better ways of developingsoftware by doing it and helping others do it”

Page 5: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 5

Ben Linders Consulting

Agile: Why improve?• No “one best way”• No “first time right”• Things will change• Self organization,

empower your teams

Mindset: Continuously look for improvements

Page 6: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 6

Ben Linders Consulting

Agile Nuggets

Nugget: Small lump of something precious Practices, experiences, experiments, ideas

UnderstandMelt and moldEvaluate

Experiment!

Page 7: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 7

Ben Linders Consulting

Find out where you areTeams doing self-assessments• Checklists• Decide what to do next

Values and Mindset drive Practice

Self Assessing Agility

Pull-based change, teams control own journey

Page 8: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 8

Ben Linders Consulting

Get Management Support

Development flow & teams• Resistance• No believe in agile• Career system

Lack of support for Agile Agile Processes

Managers should support teams in improving their way of working – remove impediments

Page 9: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 9

Ben Linders Consulting

Know your coaching opportunities1 hr of work left, not finished• Problem clearly visible• Address in Stand-up,

Review, Retrospective,or by Coaching on the spot?

Best thing coach can do

Intervene as late as possible, limit damage

Page 10: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 10

Ben Linders Consulting

Deal with feelingsWhen people resist to change• Listen to their concerns• Take them seriously Resistance

What if team members are not happy?• Deal with negativity• Feelings Matter• Constellation reveals the system Negative issues

Page 11: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 11

Ben Linders Consulting

Know thy strengthsProject that succeeded• Learn from things that go well• People and team strengths• Exploit to improve

Learn from success Solution focused retro

Identify strengths, apply them to solve problems

Page 12: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 12

Ben Linders Consulting

Play the Scrum master roleShouldn’t solve all impediments• Over/micro managing the team• Becoming a bottleneck• Guide towards Self organization

Dedicated full-time Scrum mastersis hard –> technical people play Scrum master role

Let the Scrum master come from the team!

Page 13: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 13

Ben Linders Consulting

Create a culture of safetyCheck safety in retrospective• Prime directive• Exercises:

– One Word– Constellation– Team Kudos

When safety is low

Deal with safety, make sure problems are raised!

Page 14: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 14

Ben Linders Consulting

Focus on the vital few actionsSmall but significant continuous improvements• Actions for the next iteration• Destroy actions to focus:

– Dot voting– Remove bottleneck– Devil’s and Angel’s advocate– Kill actions Vital Few Actions

• Enable teams to improve

Focus to assure that vital few actions get done!

Page 15: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 15

Ben Linders Consulting

Spice up your retrospectivesTeam started skipping retrospectives• Try new exercises• Change the setting• Rotate facilitators• Make actions visible• Get actions done• Celebrate success Spicing up Retrospectives Tips for Valuable Retros

Page 16: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 16

Ben Linders Consulting

Golden Rules for Improvement• Dare to share, early and frequently• Result depends on team, not individuals• The one who checks out a task is not necessarily

the one who has to finish it• The one’s working on a task are the right people• You may critique anything,

but never criticize anyone

BenLinders.com/GoldenRules

Page 17: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 17

Ben Linders Consulting

Take a first stepThink about a problem that needs to be solved, pick one nugget, think of a practical way to do it, start doing it! First Agile Step

Every journey for agility and continuous improvement starts with a first step!

Page 18: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 18

Ben Linders Consulting

Continuous Improvement

Become aware of importance of continuous improvement,

Explore how it’s engrained in agile software development

Suggestions that you can use in your daily work to improve continuously

Increase your organization's agility!

Leanpub.com/continuousimprovement

“Continuous Improvement is the act of continuously doing whatever helps to become better and thus more valuable”

Page 19: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 19

Ben Linders Consulting

Questions?Questions?

Ben LindersIndependent Consultant Agile, Lean,Quality & Continuous Improvement

[email protected]@BenLinders.com @BenLinders www.linkedin.com/in/benlinderswww.linkedin.com/in/benlinders www.facebook.com/BenLindersAdvieswww.facebook.com/BenLindersAdvies www.benlinders.comwww.benlinders.com

Page 20: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 20

Ben Linders Consulting

Background Information

Page 21: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 21

Ben Linders Consulting

Agile Coaching

Help people to find and do improvements

Give FeedbackProvide Ideas Inspire PeopleEstablish Safety

Agile Needs Coaching

Develop Coaching Skills

Page 23: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 23

Ben Linders Consulting

Retrospectives Book BundleSix successful retrospectives books• Getting Value out of Agile Retrospectives• Fun Retrospectives• Fifty Quick Ideas to Improve Your Retrospectives• The Retrospective Handbook• Retrospectives for Organizational Change• The Retrospectives Kickstarter

These books will make your agile retrospectives rock!Teams will love to do them :-).

leanpub.com/b/agileretrospectivesDiscounted price: $30,48 (excl. VAT)

Page 24: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 24

Ben Linders Consulting

Agile Retrospectives

amazon.com/dp/B00SWJO1DI benlinders.com/exercises/

Page 25: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 25

Ben Linders Consulting

Getting More out of Agile & Lean Practices for teams and stakeholders to develop the right

products, deliver faster, increase quality, and create happy high performing teams.

Full Day Workshop:Deploying practices effectively Improve CollaborationTips & Trick for Agile & Lean Improve Continuously

Increase your organization's agility!

BenLinders.com/agilelean

Page 26: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 26

Ben Linders Consulting

Assessing your Agility

Over 40 tools:• Self-Assessment checklists• Readyness checks• Maturity assessments• Agile health checks• Measurements• And much more! Agile Self-Assessments

Page 27: Nuggets for your Continuous Improvement Journey · Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance

@BenLinders - benlinders.com 27

Ben Linders Consulting

Articles on Effective Agile• Self-assessing how Agile you are• Sustainable Improvement through Agile Retrospectives• Working in a Sustainable Pace• Becoming Agile and Lean • Succes Factors for Using Scrum and Getting Benefits• Process Improvement: The Agile Way• Golden Rules for Agile Process Improvement• How to deal with Resistance when Implementing Agile• Managing Projects with Agile Teams• Agile Project Management• Establishing and Maintaining Stable Teams• Getting Business Value out of Agile Retrospectives• Sharing Knowledge is Power• Are your Professionals Empowered?