nuit student tech talk - northwestern universitymay 30, 2013 today’s agenda •staying connected...
TRANSCRIPT
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NUIT Student Tech Talk
Staying Connected @ NU May 30, 2013
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Today’s Agenda
• Staying Connected Over the
Summer
• Keeping Your Computer Secure
• Tips for Graduating Seniors
• Questions
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Staying Connected: Don't Lose Touch!
Graduating or not, there are plenty of options to
stay connected to NU during the summer and
beyond
• NU Mobile App for iPhone, iPod Touch,
BlackBerrys, and Android
• Connect your mobile device to e-mail and VPN
• Check out the Student Tech Talk on mobility!
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Stay Secure
• NetID
• Viruses and Malware
• Phishing Emails
• VPN
• Data Backup
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Stay Secure: NetID
At an Internet cafe or other public computer...
• Be careful!
• Public computers can be very unsafe, with
key-loggers or other malicious software
• If you must log in, don't save the password
and don't forget to log out!
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Stay Secure: Viruses and Malware
• Frequent sources of harmful software:
• Pornography
• Streaming illegal video (e.g., Tudou, MegaVideo)
• P2P programs (e.g., Bittorrent)
• Internet gaming sites (e.g., Wildtangent)
• Free screensavers, wallpapers, coupons, etc.
• Ad-heavy websites
• Emails
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Stay Secure: Viruses and Malware
• Make sure to be on the lookout for your browser
security notifications
• If you think you think your computer is infected:
• Run an anti-virus scan (Symantec, MalwareBytes, AVG, etc.)
• Symantec does not expire with your NetID
• Run an anti-spyware scan (Spybot, Ad-Aware, etc.); most
Windows computers also come with Windows Defender
• Macs can get viruses as well
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Stay Secure: Viruses
and Malware
• If symptoms persist, the Support Center is
open over the summer
• Call us at 847-491-HELP (4357)
• Walk-in support for virus removal
• Laptop ER can also provide Data
Recovery options
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Stay Secure: On the Go
• If you lose your phone, someone could gain
access to all the sensitive data stored inside
• Don’t use your phone to send confidential e-mails or
messages
• All phones can be protected with a security code
• iPhones can be set to wipe all sensitive data after 10
unsuccessful tries to unlock it
• Apps that can remotely wipe your phone’s data if it
gets lost or stolen
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Stay Secure: Use VPN
• For access to Northwestern resources while off-
campus, use a VPN (Virtual Private Network)
connection
• Library resources, timesheet entry, etc.
• A VPN connection can also be used to encrypt
your connection when connecting to unsecured
wireless locations (e.g., hotels)
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Stay Secure: Use VPN
• See the instructions on configuring VPN from
NUIT's website (Windows, Mac, or your mobile
device)
• NUIT also offers automatic VPN configuration
tools that work on Windows and Mac. They can
be downloaded from the VPN page of our
website.
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Data Backup
Back up your data! You never know what
could happen.
There are several options for data back up:
• External hard drive or flash drive
• Web-based storage (iCloud, DropBox, Skydrive,
Google Drive etc.)
• Optical media (CD, DVD, etc.)
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Work For Us!
If you think you've got what it takes to solve tech problems
at NU, come work for us!
• Phone, e-mail, and in-person troubleshooting
• Two locations: NUIT Support Center and Service Point
• Flexible schedule between 8-15 hours each week
• $9/hr starting pay with opportunities for advancement
• Find more information about us and other NUIT jobs
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Stay Connected
• Follow the NUIT Support Center Twitter
Feed @NU1HELP
• Become a fan of the NUIT Support
Center on Facebook!
Friend us, add us, love us!
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Don't Be A Stranger!
The NUIT Support Center is here to
help all summer long!
• 8 a.m. to 6 p.m.
• Monday through Friday
• Phone, chat, e-mail and in-person
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Tips for Graduating
Seniors
• NetID expiration
• Manage your @u account
• Listserv subscriptions
• Software discounts
• Transcripts and Financial Information
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Seniors: NetID Expiration
• NetIDs expire four months (120 days) after
graduation (November for most graduating
seniors)
• For more information see:
www.it.northwestern.edu/students/keepit.html
• See the NetID expiration page for a helpful chart!
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Seniors: Manage Your @u Account
• Your @u account never expires!
• After graduation, you can...
• Continue using @u with your Account Username and
Account Password
• Set up forwarding in your @u account to an address
of your choosing
• More info is available at
www.it.northwestern.edu/stucollab/grad.html
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Seniors: Manage Your @u Account
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Seniors: Manage Your @u Account
• Account Username:
FirstnameLastnameYear
• Not your @u nickname or NetID
• Account Password
• Not your NetID password
• Resetting your Account Password
• If your NetID is active:
http://umail.northwestern.edu/manage
• If your NetID is not active:
http://umail.northwestern.edu/alum
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Seniors: Manage Your @u Account
You can forward @u e-mails to a personal account
• From within your @u account, click "Settings"
• Click "Forwarding and POP/IMAP"
• Select “Forward a copy of incoming mail to” and enter in your second e-mail address
• Options to keep in inbox, archive, or delete forwarded e-mails
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Seniors: Change “Send As” address in @u
• Mail Settings > Accounts and Import > Send
mail as > Add another e-mail address you own
• If you can receive a confirmation e-mail at the
address, you can send from it in @u
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Seniors: @alum Accounts
• Graduating seniors have the option of creating
an @alum.northwestern.edu address if they
don’t want to keep their @u account
• If you activate this address, your @u
account and all of its contents will be
deleted
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Seniors: Listserv Subscriptions
• Your listserv subscriptions will not expire
• Must manually remove yourself
• Owners – transfer ownership before your
NetID expires
• Use the listserv web interface
• Follow the directions
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Seniors: Listserv Subscriptions
1. Send an e-mail to
without a subject line
2. Commands are typed in message body:
1. Find out what listservs you are subscribed to:
QUERY *
2. Unsubscribe from a listserv: UNSUBSCRIBE
listname
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Seniors: Listserv Subscriptions
• Commands must be sent from the e-mail
address you used to originally subscribe
• Also check your @u aliases
• You can set up your @u account to send
from these different addresses to
unsubscribe
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Seniors: Software Discounts
• All these software options are only
with an active NetID, so take
advantage BEFORE YOU
GRADUATE!
• Most software you download is yours
forever
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Seniors: Software
Discounts
• Access currently available software from
the NUIT website
• Students are also eligible for an assortment
of free titles from Microsoft DreamSpark
• Many discounted Microsoft, Adobe, and
other useful software titles are at NU's
software vendor
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Seniors: Academic/Financial Info
Make sure to get all of your
information before you leave!
• Get your unofficial transcripts from
CAESAR before you graduate
• After graduation, issues with your
financial account are handled by Student
Financial Services
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Have a great summer!