nwcsaf help desk & msg reference system nwc saf 2015 users workshop 24 - 26 february 2015 ana...
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NWCSAF Help Desk &
MSG Reference System
NWC SAF 2015 Users Workshop24 - 26 February 2015
Ana Sánchez Piqué
NWCSAF 2015 Users Workshop24 - 26 February 2015
Overviewwww.nwcsaf.org
NWCSAF Help Desk1. General view
• Downloading software
• Mail Box, …
2. Reference System
3. Recent improvements• Time Monitoring
• HRW Trajectories
• PGE13 BIAS information
4. Graphics & Figures
NWCSAF 2015 Users Workshop24 - 26 February 2015
1 – NWCSAF Help Desk
Powerful tool for users support:
NWCSAF 2015 Users Workshop24 - 26 February 2015
1 – NWCSAF Help Desk
Powerful tool for users support:
NWCSAF 2015 Users Workshop24 - 26 February 2015
1 – NWCSAF Help Desk
Powerful tool for users support:
• Download the SW packages
NWCSAF 2015 Users Workshop24 - 26 February 2015
1 – NWCSAF Help Desk
Powerful tool for users support:
• Download the SW packages• Log of changes
NWCSAF 2015 Users Workshop24 - 26 February 2015
1 – NWCSAF Help Desk
Powerful tool for users support:
• Download the SW packages• Log of changes
• Mail Box
NWCSAF 2015 Users Workshop24 - 26 February 2015
1 – NWCSAF Help Desk
Powerful tool for users support:
• Download the SW packages• Log of changes
• Mail Box
• SPR/SMR
NWCSAF 2015 Users Workshop24 - 26 February 2015
1 – NWCSAF Help Desk
Powerful tool for users support:
• Download the SW packages• Log of changes
• Mail Box
• SPR/SMR
• Documents repository
NWCSAF 2015 Users Workshop24 - 26 February 2015
1 – NWCSAF Help Desk
Powerful tool for users support:
• Download the SW packages• Log of changes
• Mail Box
• SPR/SMR
• Documents repository
• News
NWCSAF 2015 Users Workshop24 - 26 February 2015
1 – NWCSAF Help Desk
Powerful tool for users support:
• Download the SW packages• Log of changes
• Mail Box
• SPR/SMR
• Documents repository
• News
• General information
NWCSAF 2015 Users Workshop24 - 26 February 2015
2 – NWCSAF/MSG Reference System
• Platform where SAFNWC/MSG last version is running routinely.
NWCSAF 2015 Users Workshop24 - 26 February 2015
2 – NWCSAF/MSG Reference System
• Platform where SAFNWC/MSG last version is running routinely.
NWCSAF 2015 Users Workshop24 - 26 February 2015
2 – NWCSAF/MSG Reference System
• Platform where SAFNWC/MSG last version is running routinely.
• Intended to assure the operations of MSG SW package.
NWCSAF 2015 Users Workshop24 - 26 February 2015
2 – NWCSAF/MSG Reference System
• Platform where SAFNWC/MSG last version is running routinely.
• Intended to assure the operations of MSG SW package.
• Helpful to new users
NWCSAF 2015 Users Workshop24 - 26 February 2015
3 – Recent improvements
• Time monitoring
• HRW Trajectories
• PGE13 Information
NWCSAF 2015 Users Workshop24 - 26 February 2015
3 – Recent improvements. Time monitoring
NWCSAF 2015 Users Workshop24 - 26 February 2015
3 – Recent improvements. Time monitoring
NWCSAF 2015 Users Workshop24 - 26 February 2015
3 – Recent improvements. Time monitoring
NWCSAF 2015 Users Workshop24 - 26 February 2015
3 – Recent improvements
• Time monitoring
• HRW Trajectories
• PGE13 Information
NWCSAF 2015 Users Workshop24 - 26 February 2015
3 – Recent improvements. HRW Trajectories
NWCSAF 2015 Users Workshop24 - 26 February 2015
3 – Recent improvements. HRW Trajectories
NWCSAF 2015 Users Workshop24 - 26 February 2015
3 – Recent improvements
• Time monitoring
• HRW Trajectories
• PGE13 Information
NWCSAF 2015 Users Workshop24 - 26 February 2015
3 – Recent improvements. PGE13 Information
NWCSAF 2015 Users Workshop24 - 26 February 2015
3 – Recent improvements. PGE13 Information
NWCSAF 2015 Users Workshop24 - 26 February 2015
4 – NWCSAF Help Desk. Number of Users Evolution
118 Users up to 20/02/2015
Number of Users
0
20
40
60
80
100
120
jun-0
4
dic-0
4
jun-0
5
dic-0
5
jun-0
6
dic-0
6
jun-0
7
dic-0
7
jun-0
8
dic-0
8
jun-0
9
dic-0
9
jun-1
0
dic-1
0
jun-1
1
dic-1
1
jun-1
2
dic-1
2
jun-1
3
dic-1
3
jun-1
4
dic-1
4
Number of Users
0
20
40
60
80
100
120
jun-0
4
dic-0
4
jun-0
5
dic-0
5
jun-0
6
dic-0
6
jun-0
7
dic-0
7
jun-0
8
dic-0
8
jun-0
9
dic-0
9
jun-1
0
dic-1
0
jun-1
1
dic-1
1
jun-1
2
dic-1
2
jun-1
3
dic-1
3
jun-1
4
dic-1
4
NWCSAF 2015 Users Workshop24 - 26 February 2015
4 – NWCSAF Help Desk. Interests in different products
80,5
66,9
58,5
87,3
55,1
0
10
20
30
40
50
60
70
80
90
100
CLOUDS CONV/PREC WINDS CLEAR AIR IMAGE INT
NWCSAF 2015 Users Workshop24 - 26 February 2015
Number of mails by PPS item sent by Users
1
2 14
3
SYSTEMNWCLIBPGE01PGE03
4 – NWCSAF Help Desk. Use of Mail Box in CDOP-2
Total mails received from 01/03/2012 until 20/02/2015: 216 for MSG and 20 for PPS
Number of mails by MSG item sent by users
12
153
19
2 34
26
4 8
99
11
8
2
SYSTEMTMNWCLIBPGE01PGE02PGE03 PGE04PGE05PGE09PGE10PGE11PGE12PGE13PGE14
NWCSAF 2015 Users Workshop24 - 26 February 2015
4 – NWCSAF Help Desk. Mail Box Response Time
10,7
1,2 4,64,6
65,1
6,87,0
0,0
10,0
20,0
30,0
40,0
50,0
60,0
70,0
(00 - 01) (01 - 02) (02 - 04) (04 - 07) (07 - 14) (14 - 30) 30 or more
Day intervals
% o
f a
ns
we
rs
NWCSAF 2015 Users Workshop24 - 26 February 2015
4 – NWCSAF Help Desk. Operations
• Operations Report every six months
NWCSAF 2015 Users Workshop24 - 26 February 2015
4 – NWCSAF Help Desk. Operations
• Operations Report every six months
• Operations Review once a year
NWCSAF 2015 Users Workshop24 - 26 February 2015
Thanks for your attention!
Any question?