nyu itp lean launchpad 4.7.2014
DESCRIPTION
NYU Lean LaunchPad - Customer validationTRANSCRIPT
Class 9 / 12
April 7, 2014
Jen van der Meer | jd1159 at nyu dot edu
Josh Knowles | chasing at spaceship dot com
LEAN LAUNCHPAD AT NYU ITP
Rockets Sketches borrowed from Harry Allen Design
6:00 – 6:20:
Prep for MVP and Lessons Learned
6:20 – 6:40
Drip.fm
6:40 – 6”50
Break
6:50 – 7:50
Teams present
8:00
Corie Hardee Little Borrowed Dress
TODAY:
.
WE ARE HERE
1/27Business ModelsCustomer DevelopmentUX Tools Intro
2/3Value PropositionUX Tools, Frameworks
2/10Customer SegmentsResearch Tools
2/17President’s Day
2/24Revenue StreamsDistributionProduct Definition
3/3Customer RelationshipsPartners,Product Development
3/10 Resources, Activities, Costs,Product Development
3/17Spring Break
3/24Customer DevelopmentProduct Development
3/31Customer DevelopmentProduct Development
4/7Customer DevelopmentProduct Development
4/14Customer DevelopmentProduct Development
4/21Product MVP
4/28Lessons Learned
ALL OF US ARE PIVOTING
WHAT TO DO WITH INVALIDATED SEGMENTS, PROTOTYPES, OR DISPROVED HYPOTHES?
Keep them in a “one day” file
You never know when cultural norms shift
Technology gets ever more present
Components dwindle down to zero cost
What will be possible, but isn’t possible now
6
WHAT CAME BEFORE STEVE AND ERIC
LESSONS LEARNED DAY 4/28
Not a demo day. – No correlation between great PowerPoint or videos and a two minute demo to building a successful business model.
Instead: we’ll have Learning Demos.
_Major insights
_Pivots from original business model assumptions
_Metrics that mattered
“Lessons Learned” day allows us to directly assess the ability of the team to learn, pivot and move forward.
What your future business partners, investors, and employees will seek out as you grow your companies.
LESSONS LEARNED DAY: EXPECTATIONS
2 Minute Video
Why Video? Because Lean LaunchPad is an experiment beyond just ITP, it’s a commitment to learn together, as an ecosystem across NYU, across all of the Lean movement.
8 Minutes: presentation
- Use the updated business model canvas to show your journey
- Use diagrams of what was learned: customers, channels, etc.
- What have you validated, what are you still trying to validate
- Show what you learned in Customer Discovery
- Show what you learned as you moved forward to Customer Validation
- If you send us a week before, we can give you feedback
LESSONS LEARNED VIDEO: SUGGESTED OUTLINE
Your names
Team’s name
Show us where you “created” this idea, where you’ve been working on it
How many customers did you talk to?
Did you find this easy? Hard at first?
When you started the class, what was the most important thing you thought you would
have to do to successfully launch a scalable startup?
How do you feel about that now?
Thinking back across the class, who was the most interesting person you met and
where did you meet them?
What happened??
Why, specifically, was this your most interesting customer conversation?
And how, specifically, did your business model change as a result?
Now that the class is over, what was the most surprising thing you learned in the class?
PRESENTATION OUTLINE: CUSTOMER DISCOVERY
Customer Discovery
Customer Creation
Customer Validation
CompanyBuilding
What experiments did you run to test each hypothesis?Did you find a market to fit your vision, with a large enough addressable market to fit your aspirations?
Iteration Execution
PRESENTATION OUTLINE: CUSTOMER VALIDATION
Customer Discovery
Customer Creation
Customer Validation
CompanyBuilding
Verify core features Verify market’s existence Locate customers Tests the product’s perceived value
and demand Idenfity the economic buyer Establish pricing and channel
strategies Check out proposed sales cycle
and process
ESCAPE VELOCITY
Iteration Execution
12
WHAT CAME BEFORE STEVE AND ERIC
APPENDIX
STUDENT TEAMSTeam Name School
Cognitive Toy Box Lindsey Jones Stern
Tammy Kwan Stern
Hsiang Huang Stern
Alternative Monuments Rodrigo Derteano ITP
Maximo Sica ITP
Ajejandro Puentes ITP
Alon Chitayat ITP
NYBL Sam Slover ITP
Shilpan Bhagat ITP
Max Ma ITP
DiscoverEd Sergio Majluf ITP
Su Hyun Kim ITP
Christina Yugai Stern
Yuliya Parshina Kottas ITP
MENTORS + TEAMS
Tom Igoe @tigoeITP, Arduino, Making Things Talk, NYU ITP Pitchfest
Alternative Monuments
Julie Berkun Fajgenbaum @julieFStern Adjunct Professor, Former VP Amex Open, now startup co-founder
NYBL
Michael Levitz @michael_levitzITP grad, R/GA, Lean
DiscoverED
Sarah Krasley @sarahkrasleyAutodesk, Sustainability, Berkeley
For all
Chris Milne @greedo1000IDEO, Toy Lab, Stanford, LEGO
Cognitive Toy Box