o o niml n, o on on - columbus zoo and aquarium
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The Columbus Zoo and Aquarium had a busy year in 2012. Stingray Bay in Jungle Jack’s Landing opened to guests; we welcomed two adorable Amur tiger cubs, in addition to a number of other baby animals and, we broke ground on the largest Zoo region to date, Africa.
The Columbus Zoo is known for hands-on experiences and built on to the popularity of Animal Encounters Village in Jungle Jack’s Landing by adding the new experience of Stingray Bay which opened in 2012. Guests had the opportunity to interact with these incredible stingrays in the brand new exhibit that features an 18,000 gallon salt-water pool.
We are excited that more guests toured the Wilds this year than ever be-fore. The additions of the zip lines, horseback rides in 2011 continued to be popular, as well as, the open-air Safari bus tours. Our experiences were designed to accommodate guests from a general tour to a science adventure. Expansion of our Nomad Ridge camp took place, as well as, our summer camp facilities. Safari Golf Club completed many improvements and was voted the best public golf course in central Ohio. The longer and improved course is challenging and fun for the beginner up to the pro golfer.
Nanuq, a 25-year-old male polar bear, joined our Zoo family on a breeding recommendation. With a little luck the Zoo might be home to polar bear cubs in the future.
Phase I on the new Africa region came to a close and we are moving to Phase II of the construction project. There were 60 large trees planted throughout the region which really transformed the area. Africa will open in the summer of 2014 and will be home to giraffes, zebras and lions in addition to many other fantastic animals.
The Zoo continues to make great strides and we look forward to all that 2013 will bring and want to again say thank you to our generous donors, partners, members, visitors and neighbors. Without them, we couldn’t do what we do – thank you for all you do for the Zoo!
Tom Stalf, President & CEO
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Significant BirthS and hatcheS2 male Amur tigers1 female bonobo1 male okapi1 male black duiker
Significant acquiSitionS1 male polar bear1 male Komodo dragon1 female pygmy slow loris2 female beaver
animal trainingAnimals at the Zoo are trained by the professional animal care staff using positive reinforcement to allow voluntary animal participation in the Zoo’s husbandry, preventative health care and research projects. Daily keeper talks feature these behaviors to our guests. Benefits of the training program include greater animal and staff safety, enhanced preventative and proactive veterinary care, and enhanced guest experience. In 2012 training highlights included: ultrasounds of male gorillas for cardiac monitoring, voluntary injections on multiple primate species, polar bear training to aid with introductions to the new male and ultrasound training of the female sun bear.
animal enrichmentAnimal department team members provide daily enrichment to the animals in the care. Enrichment items, both food and non-food, promote natural behaviors and stimulation for the animals. The Enrichment Committee organizes events throughout the year in conjunction with our marketing department to promote our program and educate our guests. Events for 2012 were Eggs, Paws and Claws, Earth Day, KidZfest, Teddy Bear Safari, Jack Hanna’s Fall Fest, Boo at the Zoo and Santa Paws.
A mAjor highlight of 2012 was the birth of Amur tiger cubs in June. This birth was significant, not only for the Columbus Zoo, but also for the Amur tiger population in North America.
ANIMAL CARE
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AsiA QuestThe Zoo’s new male Asian elephant, Hank, arrived in December 2011 and spent the past year getting familiarized with his new home including getting to know his two companions, Phoebe and Connie. We are optimistic that at some point in the next two years we may see the fruit of these budding relationships.
shoresThe Zoo’s partnerships in the (Eastern) plains garter snake and hellbender programs have led to reintroductions of these animals in the wild. In 2012, 28 plains garter snakes and nine hellbenders (both state endangered species) were released.
Two thousand northern riffleshell mussels (a federally endangered species) were released as well into Big Darby Creek in cooperation with , U.S. Fish and Wildlife Service, Ohio Department of Natural Resources Division of Wildlife, Columbus and Franklin County Metro Parks, and The Ohio State University.
The Zoo has also been a frontrunner for programs such as SECORE (SExual COral REproduction), and our nationally renowned surrogacy program for the great apes. The continued support of these efforts allows us to learn more about the species and support global conservation efforts.
The Columbus Zoo and Aquarium is one of eleven manatee facilities, and only two outside of Florida, to both rehabilitate and release manatees back to the wild under the direction of the U.S. Fish and Wildlife Service.
Long-term sustainability of aquatic animal populations has become an important focus for AZA zoos and aquariums and our aquarists have been rearing marine larval fish from eggs in cooperation with other aquariums. Tropical fish and invertebrate aquaculture has long been impeded by challenges in egg production, larval rearing, and food availability. Marine fish eggs are opportunistically collected from select AZA aquaria using collecting designed at the Hubbs-SeaWorld Research Institute. The eggs are packaged and delivered overnight to the Florida Tropical Aquaculture Laboratory. At the lab, hatchability and larval morphology are tracked to develop optimal techniques for egg collection, shipping, and incubation.
Food items raised as live-feed will be compared to larval morphology to determine best feeding practices in this program. This study dovetails with a larger study at the lab looking at techniques to induce spawning and rearing of specific marine ornamental fish species. The overlap allows us to develop fundamental techniques that can be used at all AZA facilities furthering propagation efforts into the future.
AustrAliA AND the islANDsOur breeding program for the North Island brown kiwi continued to excel in 2012. The Zoo sent a female chick that hatched at the Columbus Zoo in 2011 to the Bronx Zoo and three fertile eggs made the trip to other zoos to hatch and rear.
The Zoo received a male Komodo dragon from the Honolulu Zoo to breed with our female.
expeDitioN CoNgoNew residents could be found at the entrance to the Expedition Congo region as the Zoo welcomed three black and white colobus monkeys in July, replacing the former Angolan colobus group.
Guests enjoyed the antics of an okapi calf and black duiker calf; both born in late spring.
In July, the bonobo group grew with the birth of the Zoo’s 13th bonobo baby.
The Zoo said goodbye to long-time resident, gorilla silverback Mumbah. Gentle by nature, he was an integral part of the Zoo’s world renowned surrogacy program; accepting 17 gorilla babies into his group over the years and providing them protection and leadership.
IN OCtObER, 2012 the Zoo welcomed the newest member
of the Polar Frontier family, a male polar bear named Nanuq.
Nanuq came to the Columbus Zoo through a recommendation from
the Association of Zoos and Aquariums (AZA) Polar Bear Species
Survival Program (SSP). It is hoped he will breed with the Zoo’s two
female bears, Aurora and Anana.
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Provided husbandry and enrichment to more than 160 animals.
Conducted 1,368 promotional programs.
Assisted Jack Hanna with over 80 speaking engagements and public appearances.
Assisted Jack Hanna in filming for Jack Hanna’s Into the Wilds and Jack Hanna’s Wild Countdown.
The department raised over 50 babies from other zoological institutions including but not limited to Nashville Zoo, Dallas Zoo and Wildlife World Zoo and our very own baby Amur tigers.
Conducted 367 behind the scenes tours. Raised over $27,225 for multiple conservation projects.
Presented 366 outreach programs reaching over 48,200 students.
Responsible for interpretation at the newest exhibit at the Zoo, Stingray Bay.
Assisted in the coordination of the “Jack Hanna’s Home for the Holidays” and “A Look at the Wilds” television specials produced by WBNS 10TV.
Appeared on local and national television over 100 times.
Operated the Animal Encounters Village for a fourth season and added new and im-proved bird and cat shows.
Assisted the Wilds in their second season of Animal Encounters Tours.
Had a successful first season of Outreach programs at the Wilds.
Continued with the second annual Fighting Faces calendar featuring kids with terminal illnesses and Columbus Zoo animal ambassadors.
Provided another successful season of Animals on Safari shows.
ANIMAL PROGRAMS
ANIMAL HEALtHThe Animal Health department added staff members this year, Dr. Randall Junge, DACZM (Vice President of Animal Health) and Dr. Priya Bapodra (Staff Veterinarian).
The department continues to collaborate with Ohio State University and the Wilds for training of veterinary residents to become specialists in zoological medicine.
Veterinary staff assist in a variety of conservation programs ranging from telemetry transmitter implantation in Eastern hellbenders in Ohio to health assessments of lemurs in Madagascar.
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2012 INvENtORy Of SPECIES HOuSEdAt tHE COLuMbuS zOO ANd AquARIuM
SPECIMENS
MAMMALS
bIRdS
REPtILES
fISH
AMPHIbIANS
SPECIES &Sub-SPECIES
ENdANGEREd
INvE RtEbRAtES
CORAL &ANEMONES
tOtALS
497
436
285
4902
84
4,060
10,264
92
131
82
155
12
49
69
577
17
3
4
0
2
0
26
24
9
7
0
1
1
42
0
24
37
40
2
4
1
108
0 00
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CItES I CItES II
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The Columbus Zoo’s long-standing commitment to provide financial support to outstanding field projects around the globe continued in 2012. The Conservation Committee reviewed 90 individual proposals and awarded 70 grants to projects based in 30 countries. Over the past five years, the Zoo has provided more than $4.5 million in grant money to protect wildlife and wild places.
pArtNerships for CoNservAtioNBy collaborating with like-minded organizations, the Zoo can maximize funding, expand com-munication, and benefit from the expertise of others while sharing our own. The Zoo provides annual support to - Amphibian Ark; Conservation Breeding Specialist Group (CBSG); Human-Wildlife Conflict Collaboration (HWCC); International Elephant Foundation (IEF); International Iguana Foundation (IIF); International Rhino Foundation (IRF); International Rhino Keeper As-sociation (IRKA); Manatee Rehabilitation Partnership (MRP); Ohio Wildlife Center (OWC); Pan African Sanctuary Alliance (PASA); Polar Bears International (PBI); Snow Leopard Trust (SLT); Turtle Survival Alliance (TSA).
CONSERvAtION
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zOO StAff ARE IN tHE fIELdThe Zoo Conservation Committee maintains a dedicated fund to support field conservation efforts of Zoo employees. In 2012, the Zoo continued support for Project SECORE – an international collaboration to protect endangered coral reefs. The conservation committee also awarded a grant to conduct an Orangutan Health Workshop, and provided support for three zoo staff members to participate in the Lake Erie water snake census.
RAPId RESPONSEWhen assistance is needed quickly, the Zoo can respond within one week through our Emergency Conservation Fund. Grants in 2012 provided critical care and infrastructure support in response to seizures of threatened African turtles at the Limbe Wildlife Centre in Cameroon, and support to the Cheetah Outreach Trust in South Africa following severe flooding at their facility.
The entire conservation community was shocked and sad-dened in Jun. of 2012 when word came of a devastating attack by mai mai rebels on the ICCN headquarters and Okapi Conservation Project in the Democratic Republic of Congo. Six people were killed – wildlife rangers and innocent civil-ians - and all 14 okapi at the Breeding and Research Station were slaughtered. The Columbus Zoo joined zoos across the country to provide emergency relief to the staff and families who were displaced by the tragedy.
CONSERvAtION HIGHLIGHtS The Zoo became a founding sponsor for the Turtle Survival Center in South Carolina. The Center will be developed by the Turtle Survival Alliance (TSA), and will provide a dedicated facility for the TSA to create assurance colonies for critically endangered turtles and tortoises. The fourth annual Wine for Wildlife auction generated more than $170,000 for the Zoo’s Conservation Fund. The Sibe-rian Tiger Project in the Russian Far East was the recipient of 2012’s Fund-a-Need campaign with more than $30,000 donated to the project. The Sumatran Rhino Sanctuary, Sea to Shore Alliance (monitoring manatees in South Florida) and a project to protect elephants in Malaysian Borneo were also recipients of grants from Wine for Wildlife. We look forward to celebrating our 5th anniversary at the next event scheduled for Oct. 12, 2013. Year of the Bat - The Columbus Zoo joined Bat Conserva-tion International (BCI) in celebration of 2012 Year of the Bat – an international effort to protect bats and educate people throughout the world. Bats may be mysterious and misunder-stood, but the earth’s only flying mammals are essential to our global environment. We welcomed Dr. James Eggers of Bat Conservation International for a public lecture at the OSU Fawcett Center, and provided teacher workshops highlighting the ecological importance of bats to instructors in the Zoo’s Education Department.
The Columbus Zoo and the Wilds partnered to participate in EcoSummit 2012 held in downtown Columbus from Sep. 30 through Oct. 5, 2012. EcoSummit brought together the world’s most respected minds in ecological science to discuss restoring the planet’s ecosystems. Dr. Marc Ancrenaz (Kinabatangan Orangutan Conservation Project) and Dr. Karen Eckert (Wider Caribbean Sea Turtle Conservation Network) – both long-term partners of the Zoo - traveled to central Ohio to participate in the symposium entitled, “Contributions of Zoos and Conservation Centers for Global Biodiversity Solutions.”
The Commitment to Conservation Award was created in 2012 to honor outstanding career achievement in the conserva-tion of wildlife and wild places. The prize of $50,000 will be given biennially to a long-term partner of the Zoo who has received support from the Conservation Fund. The first recipient, Claudine Andre, is the founder and director of Lola ya Bonobo – the world’s only sanctuary for the endangered bonobos of the Democratic Republic of Congo. The award is made possible through proceeds from Wine for Wildlife.
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The annual Rwandan Fête benefitting Partners In Conservation (PIC) raised a record breaking $264,308. All proceeds support conservation and humanitarian proj-ects in Rwanda and the Democratic Republic of Congo (DRC) that included the following results:
Paid annual salaries for both Rwandan and Congolese veterinarians that provided life-saving field care for the endangered mountain gorillas.
Funded annual salaries for gorilla trackers and members of anti-poaching teams.
Planted 103,068 trees as part of a reforestation project in the DRC at the cost of only 13¢ per tree. Over 200,000 trees were planted during the past two years.
Funded a beekeeping project that is providing over 1,400 people with modern hives and beekeeping equipment. The hives enable beekeepers to be economi-cally independent so they do not use forest resources to feed their families and modern equipment makes it possible for beekeepers to no longer accidentally start forest fires. Beekeepers are now part of conservation initiatives that are sav-ing the forest and wildlife that live there.
Funded the construction of a facility that enables beekeepers to sell and process honey from cooperatives that surround the Nyungwe National Park.
Funded a program to remove 4,400 pounds of metal and 582 pounds of plastic from the mountain gorillas’ habitat in the Virunga mountains of Rwanda. Mem-bers of ex-poacher associations (941 men and 422 women) were hired to remove the trash.
Provided annual operating expenses for the Ubumwe Community Center that enables physically and mentally challenged children to reach their full potential and adults to gain skills that make them economically independent.
Provided textbooks and school supplies to over 2,500 primary school children. Prior to receiving these items 23% of the students passed their national exams; in 2012, 69% passed these tests. The school is located near the mountain gorillas’ habitat and children of gorilla trackers attend this school.
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RIghT: Jack hanna speaks at the 2012 Rawandan Fête.
The Rwandan Fête has enjoyed back to back record breaking years. This year’s total was nearly $20,000 more than 2011’s. That’s half a million dollars in two years!
PARtNERS IN CONSERvAtION
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EduCAtIONHere’s a bit of what was new in the Education department in 2012ItEMS Of NOtELaunched HOOFit Tours in partnership with Ohio Health. In these tours, Zoo staff and Ohio Health physicians led guided walks throughout the Zoo that focused on human and animal health.
We expanded our ZooTots program, which is for parents and their toddlers, and began offering Saturday classes.
Docents and all other volunteers officially became a part of the Education Department team.
We began working with the animal care departments to staff the animal contact areas (Kangaroo Walkabout, TouchPool, Reptile Keeper Lab, Lorikeet Aviary and Asian Pheasant Aviary) with volunteers.Offered an Olympics themed summer puppet show at My House.
Redesigned Girl Scout programs to align with their new Journeys format.
The previous Zoo School instructor, Laura Henderson, retired. Our new teacher, Emily Cunningham, started in the Fall.
Piloted a handheld computer game for new-hire orientations, called Zooper Heroes. The training focused on our guest service standard, Make it GREAT.
Otterbein University, in partnership with the Columbus Zoo and Aquarium, kicked off a new Zoo and Conservation Science major whose freshman class started in 2012.
Added Jungle Jack’s Landing to Summer Experience Day Camp.
Offered programs for 72,401 people.
From Memorial Day through Labor Day the interpretive staff had 174,328 guest interac-tions.
186 puppet shows were performed at My House, interacting with 16,610 people.
27 scholarships were awarded in the amount of $1,435.75.
There were 362 teens in the ZooAide program who volunteered over 18,067 hours.
The Distance Learning program was named one of the Teachers’ Favorite by the Berrien Regional Education Service Area.
6,135 Columbus City Schools students were reached through the Chase Classroom Safari Out-reach program. In addition, students celebrated their achievements with their families at our annual Zoo Day event. 218 students and their family mem-bers participated.
The third annual Zoombezi Science Day reached 2,111 students.
356 Adult Volunteers, Docents and Divers donated 39,177 hours of service to the Zoo.
Worked with The Ohio State University to lead a Certified Interpretive Guide workshop; students who participated were certified through the Na-tional Association for Interpretation.
Two staff members participated in National Net-work for Ocean and Climate Change Interpreta-tion.
COMMuNIty INvOLvEMENtThe Zoo engaged 488 people who volunteered 2,289 hours as De-Lighters/Community Volun-teers.
The Zoo Library responded to 635 reference requests.
22 members of ZooGooders gave 82 volunteer hours to community events such as Special Olym-pics’ Polar Plunge and Adopt-A-Highway program.
Donated toys and gift cards to The Homeless Families Foundation which delivers programs and services to homeless children and families in central Ohio.
LOCAL CONSERvAtION EffORtS:Five schools participated in Conservation Challenge raising a total of $6,882.25 for polar bears, amphib-ians and sea turtles. Each group was rewarded with a celebration to honor their efforts.
BELOW: Zoo staff showing an
armadillo.
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The Columbus Zoo and Aquarium and its properties are at the top of the list of organizations to contact for news/media initiatives which means we have extensive experience dealing with most situations. We are proactive utilizing news releases and pitches to reporters on a regular basis. Social media has provided us with numerous opportunities to tell stories that support our mission, generate revenue through promotion of events, programs, services and giving opportunities programs, recognize partners and engage our publics. The number of followers we have is impressive and includes media, government officials, sponsors and perhaps the most important groupis Franklin County supporters.
PubLIC RELAtIONS ANd COMMuNICAtIONSAt the end of the year the Zoo had 116,500 Facebook fans and more than 15,400 Twitter followers. We created Pinterest pinboards and ended the year with 430 Pinterest users. The Wilds had more than 15,200 Facebook fans and 2,800 Twitter followers. And Zoombezi Bay had more than 23,300 Facebook fans and 500 Twitter followers. Our YouTube channel had 1,550 subscribers and more than 2.84 million video views.
Our websites had 4,163,519 visits and 2,674,370 unique visitors.
58 news releases were distributed and the last release and media pitch regard-ing Colo’s birthday resulted in 360 earned media placements, reaching an audience of more than 300 million nationwide.
We worked with numerous national media outlets including: Nick News, Travel Channel (Extreme Water parks), Maury Show, Six Little McGhees, Good Morning America, National Geographic shoot with Joel Sartore, and NPR.
227 projects were completed by our graphic designers who successfully juggled multiple projects including meeting last minute deadlines while always producing a top quality product.
MEMbERSHIP ANd CuStOMER CONtACt CENtERZoo membership sales totaled $6,798,899 which was 14% more than projected and 13.4% over last year. Wilds membership sales totaled $483,709 which was 34.4% more than projected.
Zoombezi Bay’s 2012 season ended with $1,807,486 in season pass sales which was 9.5% more than projected and 8.1% over 2011.
The Customer Contact Center received 44,636 calls for the Zoo and 16,228 calls for the Wilds. Contact Center team members responded to 4,059 emails for the Zoo and 1,222 Wilds emails (Zoo assumed responsibility for the Wilds calls in mid-March and Wilds emails in late February.)
COMMuNItyRELAtIONS
Branding RFPs were distributed to firms nationwide. Focus groups, interviews, external research projects, informa-tion reviews, etc. were conducted. The new brand will be launched in 2014.
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broke ground on the new Africa region in September and launched a $7.5 million capital campaign to bring this exciting new region to life for our central Ohio community.
ItEMS Of NOtESupported the Zoo’s capital programs by raising $1,115,659 from 2,103 donors through the 2012 Zoo Fund.
Secured more than $524,000 in contributions from 929 Donor Club members, directly impact-ing animal care, conservation and education programs.
Hosted Jack Hanna’s Wild Wellington Gala in Wellington, Florida, with over 200 prospective donors in attendance.
Approximately $200,000 was raised to support the Wilds.
Supported the Zoo’s conservation and sustainability efforts by raising approximately $200,000 through yet another sold out Wine for Wildlife event, bringing wildlife supporters and wine enthusiasts together for a common cause.
Raised $105,213 through our Adopt an Animal program. The 1,525 adoptions help to provide the best food, care and enrichment for our animals.
Treated Jack Hanna Legacy Society, Colo Club and Wilds Society members to a sneak peek of Stingray Bay prior to its grand opening.
Thanked major donors for their support with an exclusive private dinner with President and CEO Tom Stalf and Director Emeritus Jack Hanna, held in the tiger viewing area of Asia Quest.
Hosted a Firsthand from the Field presentation with special guests Colum Muccio, Director, ARCAS Guatemala and Thushan Kapurusinghe, Project Leader, Turtle Conservation Project Sri Lanka for Colo Club and Wilds Society members, as well as a private brunch at the Wilds’ Overlook followed by unforgettable Safari tours.
PHILANTHROPY & STRATEGIC PARTNERSHIPS
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Addy’SColumbus Zoo “A Touching Experience” Awarded Gold and Judge’s Choice for Broadcast/Electronic/Digital at Local ADDY’s
Colmbus Zoo “A Touching Experience” Awarded Gold and Judge’s Choice for Best Broadcast at District ADDY’s
Columbus Zoo “A Touching Experience” Awarded Gold for Animation and Special Effects
Columbus Zoo “A Touching Experience” Awarded Gold for Music only
tELLyColumbus Zoo “A Touching Experience” Awarded Silver
PIxIE AwARdColumbus Zoo “A Touching Experience” Awarded Platinum for Animation and Special Effects
ExPERIENtIAL MARkEtING HIGHLIGHtSWorked closely with the Strategic Partnership Team to create the Character Ambassador Program partnership with Donatos which included: an increase in character visits, a webpage, coloring sheets, character pins, trading cards, and special Character Ambassador Guide vests.
Brought Dora and Diego to WildZfest at the Wilds, marking the best Wildzfest to date.
Partnered with The Memorial Tournament and Nationwide Insurance to bring a Neal McCoy concert on June 1.
Created the first annual Jack Hanna Pumpkin Carving Championship during Jack Hanna’s Fall Fest.
Brought back ZooClue mystery dinner theater and it proved successful.
Continuing to improve Wildlights, especially the entrance, an all new Global Celebrations Light Show and transformed the Asia Quest interpretive center into the popular Global Celebrations Village.
SALES Planned and hosted 381 catered events, 106 non-catered events and 148 consignment accounts.
Achieved record catering revenue of $1,922,000.
MARkEtING & SALES
ABOVE: A screenshot from our award winning TV ad for Stingray Bay, “A Touching Experience.”
LEFT: Our humbolt penguins have a perma-nent tuxedo so they are always ready for our awards.
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HuMAN RESOuRCESAnnual Employee United Way campaign raised $9,920.60
Provided 1,611 seasonal jobs (Columbus Zoo, Zoombezi Bay, Safari Golf Cluband the Wilds)
Filled 57 year-round employment opportunities
Provided internships for nearly 100 college students
Recognized by the Ohio Department of Health as being a Healthy Workplace. The Zoo was awarded with a Silver Level award for small businesses.
Recognized by the state of Ohio for providing employment opportunities for people with disabilities.
Continued partnerships with community organizations, high schools, and colleges in the central Ohio area by participating in job fairs, career days, presentations, serving on councils and providing employment opportunities to students, members of the community and candidates with special needs.
Conducted numerous team training sessions on topics ranging from diversity and inclusion to the Zoo’s conservation efforts
In 2012 allowed the Technology Services department accomplished some significant infrastructure improvements. These initiatives included:Numerous enhancements to electronic security mechanisms to provide a safe and secure digital experience for employees and guests
A new Data Analyst function with associated tools and systems, greatly improving data quality and reporting capabilities across the organization
Restructure of our entire voice and data communication network to better handle modern business and guest experience demands
The addition of a secondary datacenter space, leased in the Columbus market, for backup and recovery purposes
Significantly reduced costs associated with data backup through the deployment of new technologies
The department also had the opportunity to improve the digital experience of our guests in the following ways:Served approximately 2.7 million guests via the Zoo’s websites
Leveraged mobile tablet technologies, in conjunction with our Fifth Third Bank partnership, to enhance the guest ticketing experience and reduce lines on busy days
Provided public web access and control of five cameras in animal exhibits through our partnership with Nationwide Insur-ance
Rolled out a redesigned web interface to improve the online purchasing experience
Installed a new content management system to allow us to bet-ter manage our web content
tECHNOLOGy SERvICES
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PLANNING & dESIGN An updated physical master-plan was completed inanticipation of upcoming strategic planning initiatives over the next several years.
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MAjOR CAPItAL IMPROvEMENtSchematic design, design development and construction documents for Africa were completed throughout the course of 2012. Additionally, design overview of an early site work package and develop-ment of a themed interpretive package occurred.
Stingray Bay construction was completed and the finishes, exhibitry, graphics, shade structures, guest queue and retail space were designed and installed for a summer season opening.
ANIMAL HAbItAtS Highlighted updates and improvements to animal habitats and holdings included: Design for bonobo yard Improvements for 2013 construc-tion; painted mural updates in Habitat Hollow, Asia Quest and Expedition Congo; Animal enrichment custom pieces included ice seal mold and orangutan puzzle feeders; themed design for upgrades to the Islands Marketplace; themed updates and signage for Animals on Safari show; animal enrichment tire tower for elephants; custom props at Expedition Congo, Asia Quest and Animals on Safari.
CONSERvAtION ANd SuStAINAbILItyLed by our Program Planning department, staff were members of and participated on the following organizations and committees: MORPC’s Eco-summit Local Host Planning committee, MORPC’s Eco-summit Exhibit Hall committee, Climate
Literacy Zoo Education Network, Learning Cities Planning Committee, MORPC Materials Manage-ment Working Group and the Ohio By-product Synergy Network, Ohio Food Scrap Recovery Network, and the Delaware County Protocol for Assessing Community Engagement in Environ-mental Health Committee. Hosted the Ohio Zoo Green Consortium for a one-day workshop, hosted Polar Bears International for a workshop and a Paw of Approval award ceremony, assisted in organizing an electronic recycling drive, took part in a SWACO Business Roundtable meeting, attended the WBCSD (World Business Council on Sustainable Development) conference and spoke for various community organizations on conservation and sustainability issues.
Working with the Board’s Carbon Neutral/Zero Waste Task Force, budget requests were presented to the Transformation Fund Committee that resulted in some positive action steps on the Zoo’s goal to move toward becoming a carbon neutral/zero waste organization. The department was able to develop a baseline carbon footprint of our orga-nization that then guided some initial requests for high ROI projects with strong education/PR value including lighting and pump retrofits throughout Zoo grounds.
GuESt AMENItIESGuest information and campus wide signage designed, fabricated and/or installed included a new, Zoo-wide, themed way-finding signage system;
an updated admissions sign system outside the Columbus Zoo’s entrance; partnership signage updates; rides signage; updated menu boards and new promotional signage for group events and tiger cubs.
The North America entry boardwalk and bridge was redesigned to meet the needs of our growing attendance and the work to expand the width from 12’ to 20’ was completed in the fall.
Work at Zoombezi Bay included the design, con-struction and theming for a season pass entrance, updates to Macaw Island, repaired and/or added themed components throughout park; and the completion of a three-year Zoombezi Bay theming and prop assessment for improvements.
GuESt INtERPREtIvES ANd INtERACtIvESInterpretive signage and graphic repairs and addi-tions at all regions; gorilla and baby rhino sculpture installation and graphics at Expedition Congo and Asia Quest, respectively; mammal and bird identi-fication signage at Australia and the Islands, North America, Expedition Congo, Zoombezi Bay, Asia Quest; touch screens for Pachyderm animal identi-fications, Expedition Congo, and Manatee Coast; wayfinding signage and props at African Forest; TV installations at Discovery Reef, Australia and the Islands, African Forest, Asia Quest and Manatee Coast; interactives and prop repairs in all regions; and video content conversions for holiday events.
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Completed construction of new Stingray Bay exhibit
Completed construction of salt barn for storage
Enclosed Water’s Edge Pavilions
Completed North America pathway and bridge expansion
Broke ground on new Africa region
Renovated langur interior habitat
Renovated the HVAC and fire alarm systems in education building
Completed renovation of deck in Manatee CoastCompleted installation of new sliding transfer chute doors at Animal Health Center
Replaced 90% of Zoo buildings T-12 fluorescents lights with T-8 fluorescents for reduced energy costs
Composted 814 tons of manure, bedding and food waste
Recycled 153.57 tons of a combination of co-min-gled material, mixed metals, corrugated cardboard, wood, paper, oil, paint and cleaning compounds
Recycled 5,170 fluorescent bulbs, 40 metal halides, 21.5 tons of electronics, 305 cell phones, 110 batteries and 54 tires
Improved interior holding area access for aging gorilla population
Completed improvements for garter snake holding area
Upgraded electrical distribution at mussel facility
Specified and purchased a generator for emer-gency power at the mussel facility
Installed improvements for Wildlights Conserva-tion Lake animated light show
Constructed new and/or rehabilitated multiple species transport containers to Animal and Plant Health Inspection Service and International Air Transport Association standards
Moved primary electric line between transformers at Discovery Reef
Completed HVAC renovations at Activity Pavilion
Replaced Life Support System motherboard at Manatee Coast
Re-built the lift hill on Sea Dragon rollercoaster in Jungle Jack’s Landing
Replaced the lift chains and sprockets for both hills at the Flume Ride and re-profiled the run-out on the twelve meter hill
Reconditioned trolleys and trams
Completed construction of Zoombezi Bay Season Pass Entrance
Updated life support system control work for Zoo
Placed concrete floor slab in events storage barn
Constructed Jerry Borin Trace turnaround
Supported “Green Leaf Program” by utilizing six children from the program who came in twice a week for three hour shifts to price merchandise
Opened the new Stingray Bay Gift Shop
Re-modeled the Wilds Gift Shop, bringing in new fixtures and signage to give it a more cohesive look
Upgraded point of sale system with improved reporting fea-tures and user friendly applications
Implemented a new layout in Jr. Zookeepers shop, creating a more spacious and inviting sales area for our guests
fACILItIES & CONStRuCtION
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zoombezi bay’s fifth operating season was once again a success-ful contributor to the zoo’s bottom line. zoombezi bay’s EbItdA before activity with the zoo was a record $4.7 million. The year was very successful in attendance, with a total of 389,456 guests; Zoombezi’s second busiest year to date.
Record in-park revenue (food and beverage, gift shop, locker and cabana rentals) of approxi-mately $2,600,000; exceeding even the first season by approximately $460,000.
Total revenue for the water park was at an all time high of $9,434,000.
Two new initiatives contributed to a successful year. Zoombezi Bay was one of the first water parks in the nation to install a waterslide reservation system called ZOOMPASS. This digital wristband system allows a guest to reserve a place in line while enjoying other park amenities.
The second new initiative was the installation of a season pass entrance off the south west cor-ner of the parking lot near the wave pool. Season pass holders loved this amenity, as it made their trip in and out of the water park much more enjoyable.
Five Dive-In Movies continued to be an extremely popular promotion with an average of 1,500 guests staying late and spending money for five Friday nights mid-July to mid-August.
15 cabanas continue to be sold out nearly every day late June through Labor Day.
zOOMbEzI bAyHost location for fore Hope which is a nationally recognized, non-profit organization that uses golf as an instrument to improve the quality of life for persons with disabilities, illness, injury, inactive lifestyle and other life challenges.Awarded Best Public Golf Course by Columbus CEO Magazine two years running (2012-2013).
Completed the two year renovation of the golf course by world-renowned architect Dr. Michael Hurdzan.
Reduced the distances between green and teeswhich will improve the pace of play tremendously.
Hosted the 2012 “Conservation Cup” an 18-hole scramble with an appearance by Jungle Jack Hanna.
Hosted the annual Polar Bear Open in early February which added a new element to the Wendy’s Chili Open at the Columbus Zoo.
Hosted the Memorial Tournament’s Clubhouse Kids Junior Golf Clinic.
Over 43,000 rounds of golf were played.
SAfARI GOLf CLub
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THE WILDSSeeing the Wilds’ beautiful landscape, it is hard to imagine the rolling hills were an open surface mine only a few decades earlier. however, this history greatly influences the health of the land today and understanding the ecological restoration efforts underway.
SCIENtIfIC PROGRAMSSpecial Recognition by the Association of Zoos and Aquariums (AZA) for Habitat Restoration: The Wilds was distinguished as an institution that contributed a significant percentage of their annual budget to conservation efforts by the AZA. “A Strong Voice for Conservation”, recognizes dedication towards field conservation, education, research and green practices. Much of the work that helped earn this des-ignation was due to our large-scale wetland habitat restoration. The achievement was also highlighted in AZA’s monthly publication, CONNECT.Hosted over 50 delegates from the 4th International EcoSummit pre and mid-con-ference field trips representing more than 15 countries. The Wilds booth received a ‘Green Ribbon Recipient’ award for incorporation of sustainability principles and commitment to the values embodied by the conference.
ANIMAL MANAGEMENtMore than 77 births occurred in 2012, including nine Sichuan takin calves.
Thanks to new breeding bulls that were acquired, our American bison herd grew by 36 new calves.
American burying beetles: 613 beetles hatched in our on site rearing facility. In a collaborative project with the Ohio Dept. of Natural Resources, the US Fish and Wildlife Service, the Ohio State University, the Saint Louis Zoo and the Cincin-nati Zoo, we have been working to support the federal endangered species recovery plan by breeding beetles for a state release project. A cooperative agreement was developed with the USFWS to allow a release on Wilds’ property. A group of 200 were released at the Wilds on May 22nd, and a second group of 200 were released in Wayne National Forest on June 12th.
Rhinoceros Breeding Program: Our rhino breeding program continues to grow with another white rhino calf born in Sep. This is our 12th white rhino born at the Wilds. A greater one-horned rhino calf was also born in Oct. bringing new blood into the greater One-horned rhino species survival plan, as he was fathered by a younger male that was born in India and came to the US recently.
Cheetah Breeding Program: Three new breeding males were acquired from a US zoo and are important to the Cheetah species survival plan as they were imported from Africa and represent new bloodlines.
Image: Sichuan takin and calf.
More than 77 births occurred in 2012, including 9 Sichuan takin calves.
Thanks to new breeding bulls that were acquired, our American bison herd grew by 36 new calves
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Ostrich arrived in 2012 as the newest species at the Wilds.
The Animal Programs department moved into its own facility. The newly added trailer provides room for the growth of the summer programs and expanding outreach efforts.
A new restraint chute was installed in the giraffe barn, designed by staff to assist in safe handling of animals for veterinary procedures.
CONSERvAtION EduCAtIONEducation programs reached 12, 854 participants in 2012.
WildeCamp enrollment reached 80%, which is an 11% increase over 2011. 231 campers were engaged, including 19 high school students focusing on conservation related careers.
Scout programs saw an 88% increase in reservations.
Approved for 11 different merit badges for the Boy Scouts of the U.S.A.
Improvements were made at the education camp including new yurt walls, renovations to the outdoor amphitheatre and a new air-conditioned activity yurt.
“Wonders of the Wilds” program visited 15 schools in Licking County made possible with funding from the Lindorf Founda-tion.
‘Day Venture’ programs were redesigned to better accommo-date school groups and to assist with their curriculum obliga-tions.
“Learning is Wild” Scholarship program continued, thanks to funding from the Ingram-White Castle and Jeffrey Foun-dations. The program helps to fund the cost for trips from schools within the Appalachian region of Ohio that have 1/3 of their student population available to received free or reduced lunches.
First ever “Stuffed Animal Safari” was held.
Adult volunteers donated over 3,870 hours of service to the Wilds.
CONSERvAtION MEdICINEResearch:Freshwater mussel health: Conducted a nutritional limitation study and identified over 71 mussel hemolymph metabolites that respond to captive conditions and low food stores using metabolomics.
Effects of stress on neospora ecology in bison: Completed a data collection investigating neospora shedding in pregnant bison exposed to stress as compared to controls.
Coxiella ecology at the Wildlife-domestic interface: Investi-gating Q-fever prevalence in Wilds’ animals and in domestic animals surrounding the Wilds.
Neosporosis at the wildlife-domestic interface: Looking at Neo-sporosis in coyote and bison populations at the Wilds and com-paring to domestic cattle in farms surrounding the Wilds. Also surveying coyote scat samples to estimate the prevalence and seasonality of shedding of this parasite in natural host feces.
Hellbender eDNA survey: Surveyed 30 sites in Kentucky for hellbenders using new techniques.
Cheetah amyloidosis: Using historic cheetah pathology records and computer modeling to test the hypothesis that amyloidosis is a transmissible disease.
Greater one-horned asian rhino: edation Study: Conducted a study comparing two sedation protocols.
Vitamin E study: Conducted a study comparing serum vitamin E levels.
Pere David deer neosporis: Conducted a retrospective serosur-vey of neosporosis.
PubLICAtIONS:Wolfe, BA, and NL Lamberski. 2012. Approaches to Manage-ment of Neonatal Nondomestic Ungulates. Vet Clinics of North America Exotic Animal Practice 15(2) 61-72. Wolfe, BA, Aguirre AA, Aguilar RA, Olson G. and ES Blumer. 2012. ‘Sorta situ’: The New Reality of Management Condi-tions for Wildlife Populations in the Absence of ‘Wild’ Spaces. In New Directions in Conservation Medicine, Aguirre AA, RS Ostfeld, P. Daszak (eds.). Oxford University Press, New York, NY.
(the Wilds continued)
2012 was a great year for the wilds Safari programs.
Sunset Safaris, horseback Safaris and, pictured above, Zipline
Safaris continued to be a major attraction at the Wilds.
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Collins CW, Songsasen NS, Vick, MM, Wolfe BA, Weiss, RB, Keefer, CL, Monfort, SL. 2012Abnormal Reproductive Patterns in Przew-alski’s Mares are Associated with a Loss vin Gene Diversity. Biology Reprod 86(2):33.
PROjECtS:Hosted the Midwest Conservation Medicine Consortium’s two-day workshop at the Wilds.
In conjunction with OSU’s College of Veterinary Medicine’s teaching team, redesigned the Zoo and Wildlife Medicine I and II courses. Also lectured in Therio and Natural Resources classes.
Hosted a mini-workshop on Hoofstock Anesthesia. CONSERvAtION SCIENCEConcluded the second year of the Wilds’ Scholar Internship Program which consisted of 10 weeks of intensive training for graduate and undergrad-uate students. The 14 interns participating in the program completed projects that will be pub-lished in seven scientific venues this year. The schools represented included: Miami University of Ohio, California University of Pennsylvania, Ohio University, West Liberty University, Musk-ingum Univ., Zane State College, The Ohio State University, and Bowling Green State Univ.
Some of the intern projects included: -Conservation of the American chestnut researching soil treatments-Molecular ecology utilizing techniques such as DNA extraction and PCR DNA amplifica-tion to examine ectomycorrhizal communities-Molecular ecology using environmental DNA as a surveying method to detect hell-bender DNA in waterways-Restoration ecology conducting bird surveys to compare restored and un-restored portions of the Miller Valley Wetland.-Restoration ecology researching the biologi-cal impact of restoration of a 20-acre portion of the Miller Valley Wetland.
Presentations: -“Ectomycorrhizae Associated with Ameri-can Chestnut in the Reforestation of Mine Lands” at the Society for Ecological Restora-tion (SER) Conference. -“The Influence of Established Ailanthus altissima Stands on the Growth and Ecto-mycorrhizal Colonization of Quercus rubra Seedlings” at the EcoSummit International Conference.-“Status Assessment and Conservation of the Eastern Hellbender in Kentucky” at the Wilds’ Hellbender meeting.
REStORAtION ECOLOGySeeing the Wilds’ beautiful landscape, it is hard to imagine the rolling hills were an open surface mine only a few decades earlier. However, this history greatly influences the health of the land today and understanding the ecological restoration efforts underway. Beyond the global wildlife guests see during their visit, we hope they come away ap-preciating the value of the Wilds unique preserve and see connections to native species living in their own backyard.
Pasture grasslands & prairie habitats: The invasive autumn olive shrub was removed from 161 acres, creating more open pastures for species such as ground nesting birds and pollinators. In addition, 60 acres of new prairie was established on the west-ern property boundary.
Forest restoration and tree plantings: Field research yielded valuable insight on controlling the ag-gressive tree of heaven (or stink tree) within the remnant woodlands, which serve as a refuge for the surrounding reclaimed grasslands. Volunteers and interns also helped re-establish an additional 8-acre tree planting as part of Earth Day celebrations.
Wetland enhancements and stream restoration: Over 500 students, partners and researchers have assisted with the monitoring and recovery of a 40-acre wetland and riparian habitat in the heart of the preserve.
Prairie agriculture and organic gardening: Numer-ous biological surveys revealed increased native diversity in a project exploring the agricultural uses of prairie. As part of our focus on sustainable landscapes, our organic garden scaled up produc-tion of fresh local food for guests dining in the
Overlook Café.
Pollinator research: Collaborations continued with the Ohio State University surveying na-
tive bee communities using strategically placed “nest boxes”, allowing researchers to rear them
in the lab and release them back to their home ranges at the Wilds.
PubLICAtIONS-A technical paper published in the Journal of the American Society of Mining and
Three new male Cheetahs were acquired
from a US Zoo for breeding. These
new malesare very important to the Cheetah SSP
as they were imported from
Africa and represent new
bloodlines.
(the Wilds continued)
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Reclamation, entitled “Sustainable Landscapes: Evaluating Strategies for Controlling Autumn Olive (Elaeagnus umbellata) on Reclaimed Surface Mine Land at the Wilds Conservation Center in Southeastern Ohio” (Byrd, Cavender, Peugh, & Bauman). -A manuscript, “Vegetation Communities of Recovering Reclaimed Grasslands Following Coal Mining in Southeastern Ohio”, was accepted for publication in the American Midland Naturalist (Cavender, Byrd & Bauman). This paper will serve as the first descriptive citation of the Wilds recovering grassland landscapes.
Conference presentations and field days:- International EcoSummit, Columbus, OH- Ecological Restoration Annual Meeting in Ann Arbor, MI- Ecological Society of America Annual Conference in Portland OR- Licking County Master Gardners Spring Conference, Newark, OH- National Meeting of the American Society of Mining and Reclama-tion, Tupelo, MS - Ohio Mineland Partnership Annual Fall Conference, the Wilds, Cum-berland, OH- Ohio Green Zoo Consortium Meeting, the Wilds, Cumberland, OH
vISItOR OPERAtIONS/fACILItIESFor the second year in a row, the Wilds exceeded attendance projections with an all time high of over 111,000 visitors. This is nearly an 11% increase over 2011.
Nearly 2,500 Horseback Safari Tours were given. Tours were also added for kids at WildeCamp.
Over 7,200 guests enjoyed the Wild Zipline Safari in 2012.
Food service revenue was higher than budgeted projections.
The 2nd annual WildZfest was held on May 19th and attended by nearly 4,000 visitors.
Two new ‘Premium Yurts’ were added at the end of 2012. OverallNomad Ridge occupancy was up over 2011.
All weekends were completely booked throughout the visitor season (May – October) at The Lodge.
Fountain drinks added at the Overlook Cafe and Terrace Grill resulted in an additional $50,000 in sales.
‘Comfort Station’ installed behind the Overlook Building added restroom facilities.
Patio with covering installed behind Overlook. Promotional animal facility added for program animals to be housed on site.
Three new miles of trails were added by Appalachian Outdoor Adventures for novice mountain bike and trail running use. A kiosk was also constructed which includes trail maps, rules of use, and other information.
Received a local ACES (Award for Community & Economic Success) award.
(the Wilds continued)
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APPOINtEd bOARd OffICERSPresidentTimothy R. MayChase Small Business Financial Services
vice PresidentPhilip PikelnyDispatch Printing Company
Secretary-treasurerJames BalthaserThompson Hine LLP
APPOINtEd bOARd MEMbERSJames BalthaserZoo Association RepresentativeThompson Hine LLP
TaKeysha Sheppard CheneyFranklin County RepresentativeThe Women’s Book
Joseph W. Donovan, M.D.Zoo Association RepresentativeRiverside Hospital
William GoldmanCity of Columbus Representative Goldman & Braunstein, LLPOf Counsel, Crabbe, Brown & James, LLP
2012 bOARd LIStthe Columbus zoological Park Association is a 501(c) (3) not-for-profit corporation. It has a one hundred twenty-five member Association board that meets quarterly. the board of directors meets monthly to oversee the operations of the zoo. the tax levy receipts received by the zoo are administered by a public Appointed board that consists of eighteen members. Six members are designated by the City of Columbus, six by the franklin County Commissioners and six by the Columbus zoological Park Association.
Jolene K. HickmanCity of Columbus RepresentativeRobert Half Management Services
Chad JesterCity of Columbus RepresentativeNationwide
John J. KulewiczCity of Columbus RepresentativeVorys, Sater, Seymour and Pease, LLP
Bernard F. Master, D.O.Franklin County RepresentativeCommunity Volunteer
Timothy R. MayZoo Association RepresentativeChase Small Business Financial Services
Sean MentelFranklin County RepresentativeMentel & Associates, LLC
Bonnie MilenthalFranklin County Representative Milenthal-DelGrosso, LLC
Philip PikelnyZoo Association RepresentativeDispatch Printing Company
Susan D. RectorCity of Columbus RepresentativeIce Miller LLP
Charles A. Rodenfels, AIAZoo Association RepresentativeEvans, Mechwart, Hambleton & Tilton, Inc.
Mary RoseFranklin County RepresentativeCommunity Volunteer
Keith ShumateCity of Columbus RepresentativeSquire, Sanders (US) LLP
Ronald D. TownsendZoo Association RepresentativeBattelle Memorial Institute
Robert D. WeismanFranklin County RepresentativeIce Miller LLP
bOARd MEMbERSImmediate Past ChairpersonConnie R. WoodburnCardinal Health
ChairpersonTimothy R. MayChase Small Business Financial Services
vice ChairpersonPhilip PikelnyDispatch Printing Company
Secretary-treasurerJames Balthaser, EsquireThompson Hine LLP
Interim President and Chief Executive Officer (non-voting)Thomas StalfColumbus Zoo and Aquarium
bOARd Of dIRECtORS
James N. Baird, Jr., M. D.Past President, Ex-Officio
James Balthaser, EsquireChairperson, Finance & Investment CommitteeThompson Hine LLP
Scott CaineChairperson, Philanthropy CommitteeGroundWork Group
Kenneth L. CookePast President, Ex-OfficioIntermedix Corporation
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Joseph W. Donovan, M.D.Chairperson, Conservation & Collection Management CommitteeRiverside Hospital
William T. GrovéMember At Large UBS Financial Services, Inc.
Thomas J. HeibyChairperson, Marketing Committee FrazierHeiby
Robin HoldermanMember At Large Columbus Regional Airport Authority
William L. HoyPast President, Ex-Officio Columbus Sign Company
Gilman D. Kirk, Jr.Past President, Ex-Officio Community Volunteer
Kathy KoblentzPast President, Ex-Officio Community Volunteer
John J. KulewiczPast President, Ex-Officio Vorys, Sater, Seymour and Pease, LLP
James E. KunkPast President, Ex-OfficioHuntington National Bank
Gary J. MarcinickMember At Large Budros, Ruhlin & Roe, Inc.
Craig MarshallChairperson, Audit Committee Ernst & Young LLP
John MatesichMember At Large Matesich Distributing
Philip PikelnyChairperson, Board Governance Committee The Dispatch Printing Company
Robert P. PowersMember At Large American Electric Power
Susan D. RectorPast President, Ex-Officio Ice Miller, LLP
Keith SandersMember At Large Huntington Bancshares, Inc.
J. Randall SchoedingerMember At Large Schoedinger Funeral & Cremation Service
Blaine T. SicklesTrustee EmeritusPast President, Ex-OfficioCommunity Volunteer
Amber ScottFisher Board Fellow Fisher College of Business
Eric SmolenskiMember At Large Worthington Industries
Joseph StegmayerPast President, Ex-Officio Cavco Industries, Inc.
William C. Wolfe, Jr.Past President, Ex-Officio Community Volunteer
The Honorable Michael B. Coleman Mayor, City of Columbus, Ex-Officio
The Honorable Andrew GintherPresident, Columbus City Council, Ex-Officio
Alan McKnightDirector, City of Columbus Recreation & Parks Department, Ex-Officio The Honorable Paula BrooksPresident, Franklin County Commissioners, Ex-Officio
Columbus zoological Park Association board
Larry AbbottAquatic Adventures
Michqua Alcott-AllenMarburn Academy
Carol AllerdingExperience Columbus
Ted L. AltenburgMerrill Lynch
Carol J. AndreaeCrossroads Coaching
Stanford ApseloffOhio Distinctive Software, Inc.
Vanessa ArnoldParalegal/Tax Preparation
James N. Baird, IIIParallel Technologies
Teresa Tykodi BerlinerAmerican Electric Power
Arthur G.H. Bing, M.D.Arthur G.H. Bing, M.D., Inc.
Diana BlessingGraphic Awards
Thomas E. BogenCommunity Volunteer
Donald L. Burton, D.V.M.Animal Care Unlimited
Laura ByrneByrne and Byrne LLP
John CadwalladerFrost Brown Todd LLC
Thomas F. CalhoonPrudential Calhoon Co.
Brian C. CampbellKPMG LLP
Tom CarpenterColumbus Mitsubshi
Mark ChambersKeller Williams Consultants Realty
James J. ChesterTaft, Stettinius and Hollister, LLP
Susan ConradCommunity Volunteer
Ida CopenhaverCommunity Volunteer
Larry L. DillCommunity Volunteer
Norma J. DodgeCommunity Volunteer
William W. EhrgoodColumbus Division of Fire
Ezra C. EscuderoSkylight Financial Group
Catherine L. FerrariOhio Bureau Workers Compensation
Ann T. GallagherGallagher Consulting Group
Ronald L. GeeseThe Geese Group LLC
Christopher GodleyHylant Group
Theresa HarrisTMH Solutions, LLC
James C. HenryArthur G. James Cancer Hospital and Richard J. Solove Research Institute
Uri Holmes, IIIPreferred Capital Management, LLC
Nikhil HunshikattiThe Dispatch Printing Company
Gordon J. JablonkaAquatic Adventures Ohio, LLC
Ray Ayton JonesThe Jones Company of America
Brian KlopferSussex Mortgage Company
Edward G. KlopferSussex Mortgage Company
Dennis J. KozlowskiCommunity Volunteer
George KunGeorge Kun Travel and Incentives
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Christian E. LaverChristian Laver & Associates
Subha Lembach Franklin County Juvenile Justice Community Planning Institute
Benito Lucio, Jr.Ohio Department of Job and Family Services
Douglas LumpkinOhio Secretary of State’s Office
Kathleen A. MacGheezCommunity Volunteer
Robert S. MauckCommunity Volunteer
James W. McGuire, EsquireAttorney-at-Law Trustee Emeritus
Michael L. MooreCommunity Volunteer
R. Brian MooreCardinal Health
Edwin L. OvermyerCommunity Volunteer
Michael A. PetreccaPricewaterhouseCoopers LLP
Edmund J. Reinhard, CPACrowe Horwath LLP
Michael J. RennerCommunity Volunteer
Janis RosenthalThompson Hine LLP
Ronald J. RotaruAccountancy Board of Ohio
Susmita SadanaVisiting Professor, The Ohio State University
Anita ScalfRepresentative, Columbus Zoo Docent Association
Susan SchererCommunity Volunteer
Richard Shank, Ph.D.The Scotts Miracle-Gro Company
Steven P. ShepardPNC Bank
Jonathan T. Shiroma, D.V.M.MedVet
Lewis R. Smoot, Jr.The Smoot Corporation
Jill SnyderPresident, Friends of the Columbus Zoo and Aquarium
Thomas M. StockdaleCommunity Volunteer
Hon. Anne TaylorJudge, Franklin County Municipal Court
Michael J. Voinovich, CPASS&G Financial Services
Bobbie WeilerCommunity Volunteer
Charles M. WhartonFifth Third Bank
Norina V. WolfeCommunity Volunteer
Clyde WoodburnCommunity Volunteer
John E. ZimmermanCommunity Volunteer
Michael H. GoldbergRITERug
Christina LyonsVorys, Sater, Seymour and Pease LLP
Mark D. Senff, EsquireBaker & Hostetler LLP
Ronald L. WatermanInterstate Gas Supply, Inc.
Nathan P. WymerNationwide
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FRANKLIN COUNTY LEVY
CONCESSION & GIFT
EDUCATION, GOLF COURSE & OTHER
GRANTS &CONTRIBUTIONS
ADMISSIONS & RIDES
MEMBERSHIP
2012 REVENUE & EXPENSES
HUMAN RESOURCESREPAIRS & MAINTENANCE 2.48%
COST OF SALES
ANIMAL FOOD & SUPPLY 2.4%
DEPRECIATION
UTILITIES 3.68%
OTHER OPERATING COSTS
TOTAL REVENUE
$64,597,256TOTAL EXPENSES
$56,689,899
7.16%
44.48%
27.83%
27.61%
18.29%
10.51%
16.46%13.41%
13.73%
11.97%
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2012 REvENuE REPORt
fOOd SERvICE REvENuE
GOLf COuRSE REvENuE
AttENdANCE SuMMARy
2012
2011
2010
2009
2008
2007
2012
2011
2010
2009
2008
2007
2012
2011
2010
2009
2008
2007
$7,915,828
$7,092, 549
$6,694,553
$6,031,873
$5,858,939
$5,027,716
$1,442,371
$1,334,291
$1,439,239
$1,443,744
$1,305,162
$1,169,201
1,933,478
1,984,200
2,025,098
1,984,648
1,475,944
1,530,387
GIft SHOP REvENuE
2012
2011
2010
2009
2008
2007
$3,898,342
$3,575,998
$3,650,127
$3,272,107
$2,557,245
$2,451,238