What’s Next?Thank you for becoming an O2O Employer Partner. We are pleased and honored that you have committed to

interviewing military service members and spouses for available positions within your company.

The purpose of this guide is to provide you with an overview of what you can expect from O2O after you have

signed on as an O2O Employer Partner. There are a few key activities and individuals that we would like to make you aware of to ensure a streamlined matching process

for you and our program participants. This will enable you to engage with program participants as your time

and resources allow.

Once you commit to interviewing graduates of the O2O program, you will be contacted by a representative from Hire Heroes USA, IVMF (Institute for Veterans and Military Families at Syracuse University), or Hiring our Heroes via email, requesting that you complete an employer questionnaire.

This questionnaire helps us to understand your current hiring practices and procedures, and the level at which you and your company would like to be engaged in other aspects of the program. The questionnaire also requests a local point of contact near participating installations.

It is important that you complete this in detail, including information on the types of positions you’re recruiting for, hiring timelines, locations of the positions, and any specific interview protocol that interviewees should observe.

Once you’ve completed the employer questionnaire, the O2O Coordinator at Hire Heroes USA will schedule a conference call with your appointed HR representative. The purpose of this call is to learn about your company’s application and interviewing processes so we can better prepare O2O participants.

Along with your commitment to interviewing graduates of the O2O program, we ask that your company establish an internal point of contact to work with Hire Heroes USA regarding the placement of candidates in interview opportunities.

Complete Employer Questionnaire

Connect with Hire Heroes USA

Introducing Hire Heroes USA:

Hire Heroes USA is a national nonprofit dedicated to empowering U.S. military members, veterans and spouses to succeed in the civilian workforce through free, personalized career coaching. Hire Heroes USA has partnered with O2O, and will serve as your primary point of contact for providing access to a qualified, high-caliber talent pipeline. The sections below outline what you can expect from Hire Heroes USA and O2O as part of our partnership.

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Hire Heroes USA’s goal is to meet your talent needs and provide you with committed and qualified candidates! Once Hire Heroes USA has collected the necessary information about your company, we will begin matching O2O graduates with your open positions.

When matching O2O graduates, Hire Heroes USA will review the candidate’s resume, evaluate their job preferences, and match them with the opportunities indicated by O2O Employer Partners on their Employer Fact Sheets. Pending the employer’s preferences, Hire Heroes USA may also search for publically available opportunities on behalf of our program graduates. Hire Heroes USA will notify the candidate of their matches and explain the application or interview protocol. After we have identified a match for a position in your company, the application instructions collected during the employer questionnaire will be followed.

To ensure that Hire Heroes USA is supplying qualified candidates and consistently improving the program, we will regularly follow up with you on each candidate’s status. Hire Heroes USA understands your employment needs will change over time, and we want to ensure that we are both adjusting our program to fit your needs and preparing O2O job candidates appropriately.

On a monthly basis, the O2O program will distribute a newsletter to keep employer partners apprised of program activities, local networking events with our cohorts, cohort launches, success stories, and other engagement opportunities with program candidates. Our employer partners are encouraged to review these opportunities and reach out to Hire Heroes USA if they are interested in getting connected with a cohort at a specific installation.

Attached to that newsletter will be an O2O Resume Book, which includes resumes for all O2O candidates seeking employment. This book will allow employers to identify candidates that may be a fit for other opportunities at their companies. Employers are encouraged to directly contact any candidates of interest.

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