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  • City of Oakland Auditor’s Office | Presentation to Council Committees | February 13, 2018Office of the City Auditor

    PERFORMANCE AUDIT

    Oakland Fire Department

    2nd Follow-up Vegetation

    Management

    Public Works & Public Safety Committees

    02/13/18

    Brenda Roberts, City Auditor

  • City of Oakland Auditor’s Office | Presentation to Council Committees | February 13, 2018

    Why This Audit Matters • Increased awareness of wildland

    fires in urban areas

    • Inspections of properties must be accurate, for safety of residents

    • Billings must be correct, and monies due to the City must be collected promptly

  • City of Oakland Auditor’s Office | Presentation to Council Committees | February 13, 2018

    City Auditor issued the Vegetation Inspection Audit report in November 2013, with 7 recommendations

    Follow up audit was issued in November 2015. There were 3 recommendations still outstanding

    BACKGROUND

  • City of Oakland Auditor’s Office | Presentation to Council Committees | February 13, 2018

    OBJECTIVES

    Confirm that outstanding recommendations are resolved:

    #1 - Inspections must be performed accurately

    #5 - Establish standards for supporting documents to ensure invoices are issued and collected on time

    #7 - Achieve a solution to the parking problem in the Oakland Hills neighborhoods

  • City of Oakland Auditor’s Office | Presentation to Council Committees | February 13, 2018

    RECOMMENDATION #1: INSPECTIONS MUST BE PERFORMED ACCURATELY

    Actions Taken:

    • Developed a Quality Assurance program

    Management Action plans in progress:

    • Implementing QA program

    • Ensuring accuracy of input to database

    • Developing formal process for those conducting inspections – accurate, consistent, complete

    • Developing programs to hold personnel accountable

    • Following-up to failed QA inspections

    • Evaluating process regularly

  • City of Oakland Auditor’s Office | Presentation to Council Committees | February 13, 2018

    RECOMMENDATION #5: INVOICES ISSUED ACCURATELY, BILLINGS COLLECTED PROMPTLY

    Actions Taken:

    • Amended the Fire Code

    • Billed property owners for inspection fees, expenses. All collections now managed by Revenue.

    • OFD 2017 invoices, totaling $420,000 were nearly all voided, due to input or other errors

    Management Action plans in progress:

    • Training on inspection / citation- writing

    • Ensuring invoices are prepared accurately

    • Adjusting inspection schedule, notifications occur earlier in fire season

    • Establishing blanket contracts for on- call services

  • City of Oakland Auditor’s Office | Presentation to Council Committees | February 13, 2018

    RECOMMENDATION #7: FIND A SOLUTION TO THE PARKING PROBLEM IN OAKLAND HILLS

    Actions Taken:

    • Pilot program started in November 2015

    • Conducted community survey

    • Installed ‘No Parking’ signs in March 2017

    Management Action plans outstanding:

    • Increase public awareness of parking enforcement in Oakland Hills neighborhoods

    • Implement parking enforcement

    • Develop plan to address emergency road access needs

  • City of Oakland Auditor’s Office | Presentation to Council Committees | February 13, 2018

    Questions?

  • City of Oakland Auditor’s Office | Presentation to Council Committees | February 13, 2018

    Comments and questions may be directed to

    cityauditor@oaklandnet.com

    See the full reports at

    www.oaklandauditor.com

    mailto:cityauditor@oaklandnet.com http://www.oaklandauditor.com/

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