OBHG Observer – Winter 2016 1

After months of collaboration, planning, and fine-tuning, we are excited to announce that the highly anticipated online provider portal will be available shortly. The Ob Exchange, a new and interactive online tool, will serve as a source of news and information relative to you, your peers, and the OB community at large. Our goal is to provide a forum that promotes communication and transparency while providing the resources you need to focus on providing the highest-quality care.

Soon, you will be able to access the Ob Exchange, your gateway to news, events, tools, and discussion boards designed especially for you. You will find articles helpfully organized by topic, as well as links to commonly accessed tools: ADP; PatientKeeper®; OBHG University; our new scheduling software, Momentum; OBHG social media forums; and more!

The Ob Exchange discussion boards are designed to allow you to post topics relative to your team, programs in your region, or the entire OBHG community. You may opt to receive notifications for any discussions that you create or are following each time a colleague posts a response. The discussion boards are the perfect place for hospitalists to exchange information, share best practices, and gather vital feedback.

The Ob Exchange has been designed with the input of several of our clinicians as an easily accessible resource with a user-friendly feel. You can have productive peer-to-peer conversations, learn about upcoming events, register for training opportunities, and read about the latest happenings across the OBHG organization.

While exploring the Ob Exchange, we hope you will take advantage of the social media-inspired ‘My Page’ feature, which will allow you to post career accomplishments, your educational background, life events, and other profile information. This will include a ‘search’ functionality to enable you to locate and connect with former colleagues or classmates who also have chosen OBHG as their professional home.

As we continue to add functionality and build a robust source of information, we encourage you to keep checking back regularly for added features! In the coming months, we will be implementing: a document repository for all policies, procedures, and forms at your fingertips; an FAQ section; additional training modules; feedback on your specific program and individual performance; a ‘pulse’ question to gauge your employment experience, and much more!

Our priority is to ensure that Ob Exchange offers the content and functionality that support you as a hospitalist. A panel of physicians will convene regularly to review the portal and provide feedback so that we meet your needs in the easiest,

most-efficient manner possible.

I enthusiastically invite all OBHG practitioners to discover everything that the Ob Exchange has to offer. If you are interested in contributing information or sharing suggestions about the portal, please contact us at PhysicianEngagement@obhg.com.

OBHG is expecting! By Julie Robinson, SPHR, SHRM-SCP

W I N T E R 2 016 – C O R P O R AT E N E W S L E T T E R

OBHG Observer – Winter 2016 2

Team, While long-ago days of Mardi Gras parades and college football games at Louisiana State University (Geaux Tigers!) reside in my distant memory, the unique Louisiana experience will always be a part of me. Thousands of members of the Tiger family stay connected through more than 130 alumni chapters worldwide and a monthly LSU Alumni E-letter. Years later, I have the privilege of working in a similarly unique culture at OBHG, and my job is to help all of us work smarter and stay connected using the latest business technology and software.

Being part of a fast-growing company with a life-saving mission for more than five years, I have had the opportunity to work with a talented team of hard-working professionals. Over the past several months, the Physician Engagement and Information Technology teams have been working diligently to build our new physician portal, the Ob Exchange.

I am excited about the upcoming launch of the Ob Exchange, as many of our providers have told us that they want a way to connect with their peers while having a consolidated place to be informed of news and upcoming events. I know that this portal also will be an important part of our organization’s IT infrastructure, as it will be the foundation for several other applications. The Ob Exchange will dynamically enable our hospitalists to effectively communicate, collaborate, and support one another.

Based on feedback from our providers, the Ob Exchange will contain several great features and topics of interest. The portal also will be used as a valuable tool connecting individual provider teams, OBHG peers at other hospital locations, and to help them stay informed regarding the latest OBHG news.

The portal’s “My Page” feature will appear very much like the social media environment we are used to. It will be the online meeting place where our hospitalists can build profiles sharing their professional background and educational history, as well as milestone events in their careers and lives. You might even find a fellow OBHG hospitalist who went to the same college you attended.

I think the preeminent benefit of the Ob Exchange will be the ability to collaborate with peers. It will give our physicians a vehicle to blog, ask clinical questions, read industry news, and stay in touch with their peers. To meet the needs of our busy hospitalists, the portal will be available 24 hours a day, 7 days a week.

It’s almost here. We’re still tweaking the portal to ensure maximum functionality. Very soon, the Ob Exchange will make its highly anticipated debut. I strongly encourage you to log in and meet our newest member of the OBHG family of resources.

Sincerely, Tama LeBlanc Vice President of Information and Technology

AcknowledgmentsLetter from Tama LeBlanc Vice President of Information and Technology Team Leads Gaining ‘Momentum’

OBHG is excited to announce that Team Leads across the country now have access to a new software program called Momentum. Momentum helps these leaders better manage and monitor personnel scheduling. It facilitates the development of staffing schedules that maximize efficiency as well as adhere to OBHG guidelines and policies. Provisions built into the software include tools to maintain fairness and consistency for each scheduling block and to ensure that physicians receive their committed number of shifts. With staff scheduling simplified, Team Leads will be able to focus on other performance metrics and related facets of their jobs.

Southern California Hospital Debuts OBED In Pasadena, California, Huntington Memorial Hospital's Maternal Child Health Services recently celebrated the grand opening of its new Obstetrical Emergency Department (OBED), which is dedicated solely to obstetrical patients presenting to the hospital for care. In an OBED, pregnant women are rapidly seen and evaluated by a Board Certified obstetrician. Within 30 minutes, a medical screening is performed and the patient’s disposition determined. Huntington Hospital’s OBED is staffed 24 hours a day, seven days a week by at least one Board Certified, hospital-based obstetrician.

Huntington Hospital’s OBED and laborist program is the realization of a vision shared by Paula Verrette, MD, senior vice president, quality and physician services, and James Macer, MD, Board Certified OB/GYN. Because of their dedication, and the commitment of the entire Maternal Child Health Services department, Huntington Hospital patients now have immediate access to the best obstetric surgical care possible to provide emergency, life-saving care for mother and baby.

Jennifer Castaldo, associate chief nurse executive and clinical director, maternal child health services and James Barber, MD, cut the ribbon for the new OBED at Huntington Hospital.

OBHG Observer – Winter 2016 3

Acknowledgments Continued

New Additions

Kevin Krenzke, CPA, recently joined the OBHG team as Chief Financial Officer. Kevin brings to the team more than 20 years of finance and accounting experience, most of which has been working with rapidly growing healthcare companies.

In addition to serving as CFO for one of the nation’s largest oncology practices, Kevin has

worked in financial, operating, and strategy roles with McKesson Specialty Health. He’s also held management positions in the mergers and acquisitions and financial assurance practices of Deloitte, BDO Seidman, and Arthur Andersen.

In his new role, Kevin is responsible for the company’s financial operations and works closely with the development team to support growth and improve effectiveness. He earned his Bachelor of Business Administration and Master in Professional Accounting degrees from the University of Texas at Austin.

Kevin Krenzke Joins OBHG as CFOMarc Kerlin recently was named new Chief Growth Officer (CGO) for OBHG. He joins OBHG with 30 years of experience in both the for-profit and not-for-profit healthcare sectors. Prior to joining OBHG, Marc held executive roles with Pharmetrics, Molecular Health Inc., e+Cancer Care, DaVita, and U.S. Oncology. His experience

spans health plan management, hospital administration, physician practice management, multi-site operations, and business development.

As an integral member of the Executive Management Team, Marc contributes to the business development and marketing functions of OBHG, where he is helping guide the direction and growth of the company. His primary focus is on new market development and program expansion. Marc earned a bachelor’s degree from Louisiana State University Shreveport and attended the Frost School of Business at Centenary College.

Marc Kerlin Named New Chief Growth Officer

PatientKeeper® Continues Progress As OBHG rang in the new year, Shelly Erickson, Director of Business Process Improvement, noted an

encouraging milestone: OBHG now has more programs with a live feed to

PatientKeeper® than programs without a working feed. The two latest facilities to go live with PatientKeeper® are St. Mary Medical Center and Christus Spohn.

Dr. Alicia Odum Nominated ‘Top Doc’ Stafford Hospital in Virginia

recently nominated Hospitalist Dr. Alicia Odum for Northern Virginia magazine’s Top Doc honors.

As a nominee, Dr. Odum’s profile is included in a Top Doctors directory on

the magazine’s website. Congratulations to Dr. Odum.

SJWH Labor and Delivery Manager Pam Eaton (left) and OBHG Hospitalist Dr. Dalibor Hradek discuss unit operations with three business leaders dressed in hospital scrubs, hence the initiative’s name “Tampa in Scrubs.”

Tampa in Scrubs As part of its business development strategy, St. Joseph's Women’s Hospital (SJWH) in Tampa, Florida, periodically invites local community leaders to visit the campus and learn about the facility’s contributions to the community. OBHG participates in these tours by presenting information about the hospitalist’s role at SJWH.

The Latest News from Your Marketing Department

OBHG’s Marketing Department has been busy in recent weeks. Here are some updates on our latest activities as well as some interesting things to follow in the media and online.

Mike Manion, Regional Business Director, at the TONE (Texas Organization of Nurse Executives) Annual Conference

Zane Meadors, Regional Business Director, and Alex Bowie, OBHG Placement Coordinator, at the SMFM (Society for Maternal-Fetal Medicine) Annual Conference

Super Bowl Prospects!In the weeks leading up to Super Bowl 50, OBHG sent this postcard to prospective recruits in seven states. We’re still waiting to see who all made the trade, but early response has been favorable!

It’s Signing DayOb Hospitalist Group is recruiting for the big leagues.

Make the trade. Your 70-plus hours a week for only nine shifts a month!

www.OBHG.com

Teamwork Makes the Dream WorkOur individual departments may feel like islands sometimes, but we believe that OBHG is a finely tuned archipelago of talent, the components of which should never function in isolation. One of Marketing’s many objectives is to build bridges — bridges that enable communication and collaboration to execute the best ideas that serve the OBHG mission to elevate the standard of women’s healthcare.

We serve a support function to all departments, and we are here for you. Watch for regular updates on marketing activities in our digital Marketing Minute. We look forward to co-creating with you and carrying out the most effective marketing strategies for OBHG internal and external audiences.

Are you following us on social media? Click above to join the conversation.

OBHG Observer – Winter 2016 4

An improved, mobile-friendly corporate website is in the works.

OBHG Observer – Winter 2016 5

OBHG: By the Numbers

1,015,600 PatIent

InteRaCtIOnS

DelIveRIeS91,400

13,100 ManaGeMent Of Life-ThreaTening

eMeRGenCIeS

HOuRS Of COveRaGe

2,181,200

45,500

53,800 SuRGICal aSSIStS

inception Through October 31, 2015

The Greenville Society for Human Resource Management (GSHRM) recently announced that OBHG Vice President of Human Resources teresa Medlin has been named HR Professional of the Year for 2015. This is an annual award wherein recipients are nominated by peers and

selected based on their achievements in the field of human resources.

Having also received this award in 2009, Teresa becomes the only award recipient within the history of GSHRM to be named HR Professional of the Year twice. As a result of receiving this award, she has been nominated for the Palmetto Vision Award for HR Excellence presented by the South Carolina Chamber of Commerce.

“OBHG congratulates Teresa on this outstanding accomplishment,” said CEO Lenny Castiglione. “Since joining us in 2013, she has been an instrumental part of our team, successfully building strategic human resource plans that align with our vision, mission, and core values.”

Nomination Deadlines for 2016Q1: april 8, 2016Q2: July 8, 2016

Q3: October 7, 2016Q4: January 6, 2017

Teresa Medlin Recognized as HR Pro of the Year

Go to www.OBHG.com/You-Delivered to submit your nomination form.

it’s that easy.

Do you know a Team Member who should be recognized for outstanding performance

and operational excellence?

Submit your nomination today for the “You Delivered!” Team Member

Recognition Award.

OBHG Observer – Winter 2016 6

Find Your Future HereCurrent Ob Hospitalist Group Opportunities

IMMEDIATE OPENINGS CURRENT PROGRAMS EMERGING MARKETS

AK

OHINIL

MI

WI

IA

MO

AR

LATX

OK

KS

NE

SD

NDMT

WY

CO

NMAZ

UT

NV

ID

OR

WA

CA

MN

PA

NY

VT

MA

CTRI

NJ

DEMD

VA

NC

SC

TN

KY

WV

GAALMS

FL

NH

ME

OBHG is currently recruiting for the following programs:

We’re hiring now! Please contact

recruiting@OBhg.com 800.967.2289

for consideration. OBHG now has opportunities for Certified Nurse Midwives!

We are now hiring Certified nurse Midwives in Berkeley, CA, and Austin, TX.

Alaska – anchorage aK

Arkansas – fayetteville

California – apple valley California – Bakersfield California – Berkeley California – La Mesa California – los Gatos California – Merced California – Monterey California – Redlands California – Salinas California – Santa Cruz

Florida – atlantis Florida – Clermont Florida – fort Pierce Florida – lakeland Florida – loxahatchee Florida – Pensacola

Illinois – McHenry Illinois – Moline Illinois – Springfield

Indiana – evansville Indiana – terre Haute

Kentucky – ashland SIGN ON BONUS Contact Recruiting Kentucky – lexington Kentucky – Louisville Kentucky – Owensboro

Louisiana – Baton Rouge

New Jersey – vineland

New York – niskayuna

North Carolina – Raleigh

Oklahoma – tulsa

Texas – austin Texas – Corpus Christi Texas – eagle Pass Texas – fort Worth Texas – Houston Texas – Katy Texas – northwest Houston Texas – north Central Houston Texas – tyler Texas – Woodlands

Virginia – Reston Virginia – Winchester

Washington – Olympia Washington – Puyallup Washington – Renton

OBHG Observer – Winter 2016 7

Calendar of EventsConferences OBHG will be attending in the coming months:

Good as GoldHospitalist Dr. Christopher Glenn was presented with a Physician Gold Coin because of a very nice letter a patient wrote about him as well as because nursing staff expressed appreciation for his help with the shoulder dystopia drills. Hospitalist Dr. Theresa Castillo also received a Physician Gold Coin for her assistance in running drills with the nursing staff.

Smiles All AroundMark N. Simon MD, Vice President of Medical Affairs, Charlie Jaynes MD, Senior Director of Medical Operations, Rakhi Dimino MD, Medical Director of Operations, and Julie Robinson, Manager of Physician Engagement, join Region 2 Team Leads as they break for a group photo at a recent OBHG training seminar.

• AWHONN San Diego February 26 – 27

• SHM (Society of hospital Medicine) annual Meeting March 6 – 9

• AONE (american Organization of nurse executives) annual Meeting March 30 – April 2

• FPQC (florida Perinatal Quality Collaborative) April 7 – 8

• NCOGS (north Carolina Obstetrical & Gynecological Society) April 8 – 10

• AAPL (american association for Physician Leadership) annual Meeting April 13 – 17

• ASHRM Academy (american Society for Healthcare Risk Management) April 18 – 21

• AWHONN Colorado April 21 – 22

• AWHONN Virginia April 23

• AWHONN North Carolina April 29

• ACOG (american College of Obstetricians & Gynecologists) annual Clinical and Scientific Meeting May 14 – 17

• ACNM (american College of nurse-Midwives) annual Meeting May 22 – 26

• NPSF (national Patient Safety foundation) Patient Safety Congress May 23 – 25

if you are interested in attending or speaking at an upcoming event, please contact OBhg Marketing events Coordinator ashley Bates at aBates@OBhg.com.

OBHG Observer – Winter 2016 8

How robust is the data we collect? The department has completed the audits for Q1, Q2, and most of Q3 for 2015. The audit encompasses 12,567 inpatient deliveries from 2013 through available audited data for 2015. We now have quality metric data for 55 hospitals, with Sarasota, Rancho Springs, North Mississippi, and Memorial Hermann-Katy added most recently.

• the GBS Prophylaxis rate has dropped again slightly due to low delivery volumes in some of the newer programs. This should rebound as the programs mature and volume is annualized. episiotomy rates are slightly higher. a particularly large increase was seen in one florida hospital. OBhg’s rates have dropped dramatically over the past two years, and it remains a focus of our hospitals, so this important initiative needs to be communicated as we bring on new providers.

F O U R T H Q U A R T E R 2 0 1 5

OBHG Programs Comparison 2015 Q1 – Q3

Quality Metrics Statistical Comparison with National Average

OBhg average national average

120%

100%

80%

60%

40%

20%

0%

11%

nQf 1746 GBS Prophylaxis for

eligible Women

89.36%

Data not available

GOAL 100%

nQf 476 antenatal Steroids

initiated for eligible Women

100%88%

GOAL 100%

99%

nQf 472 C-sections w/ abx Prophylaxis Within 60 min. of incision

99%

GOAL 100%

nQf 471* nTSV w/ C-section

*includes all C-sections Performed for Midwives and family Practitioners

29.9% 26%

GOAL <23.9%

3.23%

nQf 470Vaginal Deliveries

w/ episiotomy

GOAL <5%

nQf 469elective Deliveries

Under 39 wks

0.2% 4%

GOAL <5%

nQf 473 C-sections w/ DVT

Prophylaxis

98%

GOAL 100%

99.9%

OBHG Observer – Winter 2016 9

the Joint Commission announces that the threshold for mandatory reporting of their Perinatal Core Measures will change from a minimum of 1,100 births annually to a minimum of 300 births per year, effective January 1, 2016. “This expanded threshold means that all Joint Commission-accredited hospitals with 300 or more births per year will be required to collect data and report on all five measures in the PC core measure set. This new threshold will encompass more than 80% of accredited hospitals with birthing units.”3

White Papers and Case Studies: in an effort to tap into our provider resources and facilitate engagement, we have reached out to our Team Leads to see which team members would be interested in presenting noteworthy case studies or discussing information from conferences. Please contact Quality@obhg.com if you are interested.

Live Monthly Webinars: the Quality Department produces live webinars each month on current best practices, trends in event reporting and quality metrics, and healthcare industry updates. These webinars are offered to all OBhg providers. as part of the risk and Patient Safety Safe Orientation presented to onboarding hospital partners, we invite interested personnel from the hospitals to the live webinars as well.

Recent and Upcoming Webinars:• December: “Improving the Patient Experience

while Maintaining Compliance,” offered by TDC – CMe available. *The recording will be available through TDC in 2016.

• January: Working with Midwives, hosted by Libby gardner, heather Moore, and Dr. Bredestege

• February: Pregnancy and trauma, hosted by Dr. Susan Smith

• March: Medicaid and Sterilizations, developed by Western Litigation

• April: Preterm labor, presented by Hologic

The Safe program offered to our hospitals has expanded significantly in the past few years, offering much more to our hospital partners. Many of our existing partners are unaware of the additional offerings, including educational opportunities, quality metrics tracking and assistance available for policy and protocol development, and our commitment to the March of Dimes Preterm labor assessment Toolkit (PLaT). The risk, Patient Safety, and Quality team has begun to proactively deliver the new Safe Orientation via webinar or with site visits, depending on the unique needs of the programs.

Recently completed Renewal SAFE Orientations:• St. Joseph’s East – KY – site visit 11/10/15• King’s Daughters – KY – site visit 12/4/15

Scheduled upcoming SAFE Orientations:• Harrison Medical Center – Safe webinar 1/20/16• Valley Medical Center – Safe webinar Q1, 2016• Morton Plant and Mease Countryside – site visits Q1, 2016• St. David’s North Austin – site visit Q1, 2016

¹ Modern healthcare, “Bedside handoffs boost patient satisfaction,” by David royse, December 7, 2015, p. 28² Modern healthcare, “Kaiser Permanente to acquire group health Cooperative,” by Melanie evans,

December 7, 2015, p. 2³ http://www.jointcommission.org; article, “expanded threshold for reporting Perinatal Care measure set,”

June 24, 2015.

Bedside handoffs boost patient satisfaction.1 This article focuses on nursing shift change, but with Patient Satisfaction accounting for 30% of Value-based Purchasing Reimbursement, it is another way our providers can support and enhance patient satisfaction and related reimbursement for our hospital partners.

Kaiser Permanente plans to acquire group health Cooperative.2 This acquisition will allow Kaiser to expand to another region (Seattle) within its eighth market – Washington State.

What’s new on OBHG University?

www.OBHG.com

10 Centimeters Drive | Mauldin, SC 29662 | Phone: 800.967.2289 | fax: 864.627.9920