occ pa-foia denial letter (consumer complaints)
DESCRIPTION
Echeverria et al vs Bank of America et alI have complained several times to the Office of the Comptroller of the Currency (OCC) as seen in this FOIA request but the OCC allows Bank of America to conduct its own “internal” investigation and at the end, the OCC believes the fraudsters and then cover up the fraud during the investigation. All of my complaints to the OCC have been useless even though Bank of America has defrauded them as well and committed obstruction of justice in the process. I recently advised the OCC that Carlisle & Gallagher Consulting Group, Inc. and Urban Settlement Services were conducting the investigation instead of Bank of America and providing them (OCC) misleading and false information regarding our account and loan modification but once again, the OCC continues to evade our requests and even our FOIA requests. The OCC closed the case and instead of taking matters into their own hands, they advised Bank of America, allowed the criminals to conduct an “internal” investigation AGAIN and even believed when Bank of America said that they addressed our concerns with a letter dated March 14, 2014 which we never received. This criminal activity needs to stop and the OCC are in cahoots allowing this behavior to continue, they will not regulate it.TRANSCRIPT
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August 12, 2014
Isabel Santamaria499 Cellini Ave NEPalm Bay, FL 32907
Dear Ms. Santamaria:
This is in response to your request dated June 27, 2014, which was received in my office on July 2, 2014 for processing under the Freedom of Information and Privacy Acts, 5 U.S.C. 552 and 552a.
You requested all communications between the OCC and the bank concerning case numbers 01242240, 01207588, 01394406 and 01521907.
Enclosed are materials responsive to your request. Eleven pages are being withheld by the authority of the Privacy Act of 1974, 5 U.S.C. 552a (k)(2) and the Freedom of Information Act, 5 U.S.C. 552 (b)(8) and 12 C.F.R. 4.12(b)(8), relating to a record contained in or related to an examination, operating, or condition report prepared by, or on behalf of, or for the use of, the OCC or any other agency responsible for regulating or supervising financial institutions.
If you consider any of the above to be an improper denial of your request, you may appeal such denial to the Comptroller of the Currency. The appeal should be filed within 35 days of the date of this letter, should state the circumstances and reasons or arguments in support of the appeal, and be submitted via our online FOIA application at https://foia-pal.occ.gov/ or be mailed to the Manager, Disclosure Services & Freedom of Information Act Officer, Communications Division, Mailstop 6W-11, Office of the Comptroller of the Currency, Washington, DC 20219.
Sincerely,Frank D. Vance, Jr.Frank D. Vance, Jr. Manager, Disclosure Services &
Freedom of Information Act OfficerCommunications Division
#2014-00068-PA
https://foia-pal.occ.gov/