ocean park - the journey, the destination, the future

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Ocean Park The Journey; The Destination; The Future Tom Mehrmann Chief Executive, Ocean Park July 15, 2014

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Ocean Park The Journey; The Destination; The Future

Tom Mehrmann

Chief Executive, Ocean Park

July 15, 2014

“The Journey”

Competition = Opportunities

Shopping Malls

Star Ferry

External Competition = Opportunities

Ocean Park Annual Attendance

3

3.8

2.82.9 3

2.8

1

2

3

4

96 97 98 99 00 01

Attendance (million)

Financial Year ends June 30

Ocean Park Situation

Financial year ended June 30

HK$’m

Ocean Park Situation

Historical Surplus / Deficit before 2001

83.9

-85.1

-33.2

-42.8

-80.5

-100

-80

-60

-40

-20

0

20

40

60

80

100

1996/97 1997/98 1998/99 1999/00 2000/01

Ocean Park Opportunities

Focus on Our Key

Stakeholders

Ocean Park Opportunities

• Differential Product Qualities

Audience Participation

How many of you desire ?

Ocean Park to be a world leader in

providing excellent guest experiences in a theme park environment connecting people with nature.

Audience Participation

Audience Participation

How many of you expect

?

Ocean Park a world leader in providing excellent guest experiences connecting people with nature.

New Vision Statement

Core Values

Core Values

Core Values

Core Values

Core Values

Do Things

Do the

Thing

Leadership Principles

Leadership Principles

Catch people doing the RIGHT thing

Personal Notes to Employees

- Internal / External Customers

Leadership Principles

2004 2013

25 1200

Leadership Principles

Leadership Principles

Seek first to then be

“The Destination”

Success Factors

Success Factors

Ocean Park’s 5 Events

Success Factors

Conservation Efforts

Carbon Management

“Most Recently”

Shark Mystique – June 2014

June 2014

“The Future”

Adventures in Australia

March 2015

MTR

2nd Quarter 2016

TSW Waterpark and

Fisherman’s Wharf Hotel

June 2017

Ocean Hotel

November 2017

Thank You