october 2014
DESCRIPTION
Total Food Service's October Issue serving Metro New York Foodservice Professionals and Restaurateurs.TRANSCRIPT
2 • October 2014 • Total Food Service • www.totalfood.com
The Tavern’s co-owners
recently announced
that they had “amicably
parted ways” with Ms.
Sparks, who has worked
in several New York kitchens since the
1980s.
Since the Tavern reopened in April,
it has received lukewarm to bad re-
views from critics, including a “sat-
isfactory” rating in June from Pete
Wells of The New York Times, who
gave the restaurant no stars. Mr.
Wells wrote that the restaurant’s lat-
est iteration was in some ways an im-
provement over its last, which closed
in 2009. But he said, “You may hear a
few teaspoons of added regret when I
say that it’s not a good restaurant yet
by any measure.”
Jim Caiola, who runs the restau-
rant with David Salama, said that the
parting was amicable, and credited
Ms. Sparks with helping them win the
contract to run Tavern from the city’s
parks department. “We were a team,”
he said.
Mr. Caiola added that she had “per-
fected” a menu of fresh American fare
that Tavern would continue. But he
said, “Sometimes you don’t know ex-
actly what a job is until you create it
and it happens.” He said the restau-
rant, which seats 350, was unusually
large, and was under a microscope
because of its fame. “It wasn’t a good
match for Katy,” he said.
Ms. Sparks said she would return to
the food consulting business that she
started in 2007. “I’ve been sort of a
midwife for other people’s hopes and
dreams,” she said. “It’s really grati-
fying work. As much as I really en-
joyed working with Jim and Dave, it
was time for me to return to my own
work.”
The bad reviews Tavern received,
she said, were not a problem, “not for
me,” and she said some of the criti-
cism was helpful.
“Everybody takes ownership of Tav-
ern on the Green,” Ms. Sparks said,
adding that she knew tough criticism
went with the territory. “I’ve been in
New York well over 20 years,” she said.
Ms. Sparks has also worked at Bus-
saco in Park Slope, Brooklyn, and
Quilty’s in SoHo. “It was a wonderful
experience,” she said of Tavern on the
Green. “I think they’re on a path to do
fabulously well.”
“Of course, it would have been bet-
ter if everybody had been happy ev-
ery single moment, but the restaurant
is young. It will continue to grow and
evolve.”
Mr. Caiola said he and Mr. Sala-
ma had taken the critiques to heart.
“We’ve really tightened the ship so
much,” he said. “What we are doing
today is night and day different than
where we were when we opened.
We’re grateful for the support of all
the people who have been willing to
come back.”
They are interviewing candidates
for executive chef, Mr. Caiola said.
“We need someone who has no con-
flict with the volume and the criti-
cism and the pressure, who thrives on
it,” he said. “Do you know anyone?”
Tavern on the Green’s Chef Leaves, Five Months After Its Reopening
// NEWS
Less than five months after the revered but troubled Central Park restaurant Tavern on
the Green reopened with a costly renovation, a new management and a new menu, its
executive chef, Katy Sparks, has left.
CHEFS
Jim Caiola, who runs the restaurant with David Salama, said that the parting was amicable, and credited Ms. Sparks (pictured above) with helping them win the contract to run Tavern from the city’s parks department
3 • October 2014 • Total Food Service • www.totalfood.com
The young boy, maybe four
or five, was transfixed by
the effort and care she put
into preparing the snack.
It kick-started his love of
food that led him from the greasy grills
of McDonald’s to New York City’s re-
nowned dining scene.
The Florida native began request-
ing menus from local restaurants and
watching cooking shows at a young
age. Schenker jokes that, while his
friends were out riding motorbikes and
building tree forts, he was experiment-
ing with different ingredients. A natu-
rally anxious child, Schenker said the
kitchen was a sort of “natural Xanax.”
Iron Chef winner and James Beard
Rising Star semifinalist, Schenker is
the force behind New York hotspots
Recette and The Gander. Recette, an in-
timate urban American restaurant, was
nominated for a James Beard award
Chef Jesse Schenker
remembers sitting in his
great grandmother’s lap
while she delicately
turned an apple with a
paring knife in her hand.
From McDonald's To Fine Dining, Chef Jesse Schenker Has Found Comfort In The Kitchen
// NEWS CHEFS
continued on page 96
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"Yankee Stadium is
quite the venue.
Our client base
and our vendors
looks forward to
our show at the stadium year after
year. We utilize all of The Stadiums
area's- ex: Monument Park, Dugout
Tours and the show itself (all the ven-
dors) are spread across the concourse
from First base line to Third base
line," noted Ace Endico Vice Presi-
dent Laura Endico Verzullo.
The Stadium represents so many of
the characteristics that we strive for
as a company. In our eyes we chose
a venue to be proud of and to show-
case our growth.
For Ace Endico, growth has come
from presenting an array of new solu-
tions for their diverse customer base
throughout the year. We have ac-
quired new business as well as com-
panies: This year Ace Endico's newest
acquisition, Farmers Pride made its
Yankee Stadium debut.
Ace Endico offered their guests a very
special experience. Yankee legends
including Dave Winfield and Lou
Piniella greeted Ace Endico custom-
ers and signed autographs. Ace En-
dico customers got the opportunity
to be photographed with World Series
Trophies and visits to the Dugout and
Monument Park.
Once again show guests were treated
to over 200 vendor booths offering
special pricing, new and exciting food
demonstrations. Yankee Stadium's
Legends Hospitality chefs brought a
bevy of new menu ideas. The show
also gave Ace Endico an opportunity
to introduce the newest members of
their lineup with the recent acquisi-
tions of Farmers Pride and Cannillo.
EYE visited with many local food and
beverage regional managers includ-
ing: Campbell’s Derek Hay, and Scott
Rothstein, Admirations' Beverly Bar-
celona, PanaPesca's Anthony Peluso
and Niccolas Mazard of Koppert
Kress.
The Metro New York's food broker-
age community was well represented
with notables including Nancy Har-
tigan of Summit, and Acosta's Bill
Binks leading a large contingent.
"We had a huge turnout. Our custom-
ers had been calling our Customer
support staff and Account Executives,
asking for additional food show tick-
ets. Customers who have attended
in years past can't wait for the next
show. And the customers who were
unable to come last year, made sure
they make it this year! “It was a GREAT
event," Endico Verzullo added.
Founded in 1982, by William A. En-
dico and Murray Hertzberg, Ace
Endico is the largest distributor in
Westchester and Putnam Counties
servicing the tri-state area. The firm's
state-of-the-art facility houses an all-
encompassing inventory featuring
dairy, produce, meats, seafood, fine
imported specialty products, paper,
canned goods and everything in be-
tween.
Ace Endico's Annual Trade ShowOnce again Yankee Stadium played host to Ace Endico's annual trade show. An overflow
audience enjoyed a special day of tasting and a trip down memory lane the "House that
Ruth Built" or maybe more accurately this year, the venue where the legendary Derek
Jeter capped a brilliant 20 year career.
// EYE METRO NEW YORK'S FOODSERVICE EVENT COVERAGE
(L to R) Ace Endico Senior Management team: William Endico, Laura Endico-Verzello, Mi-chael Endico, Murray Hertzberg, Matthew Hertzberg
Former Yankee legend and manager Lou Piniella with Ace Endico’s Operation Manager, Matthew Hertzberg
The Ace Endico staff was on hand to welcome and assist vendors and guests
Ace Endico CEO, William Endico with former Yankee great, Dave Winfield and Ace Endico President, Murray Hertzberg
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The winners in all seven categories
were:
The Vendy Cup: Cinnamon Snail
Masters Cup: Calexico Best Dessert:
Ice & Vice Best Market Vendor: Zha
Pan
Rookie of the Year: Snowday
People’s Taste Award: Nuchas.
The 2014 recipient of the Heroic
Vendor Award was Baare Batchiri,
who was also the first non-food ven-
dor to receive the honor. Batchiri’s
story made headlines in June when
a homeless man stabbed him in the
chest while he was working at his
stand. Despite his extensive injuries,
Batchiri was courageous enough to
chase after the perpetrator into the
subway and point him out to po-
lice. Since the incident, he has still
managed to keep his generous and
friendly nature, even toward the
mentally ill man who almost killed
him. Batchiri emigrated to the U.S.
10 years ago from Niger, and sup-
ports his family back home by sell-
ing cell-phone cases and appliances
in SoHo.
“The street food scene has trans-
formed food culture in New York –
and around the country - over the
past decade. We at the Vendys are
so proud to have celebrated this re-
flection of our rich culinary diver-
sity since 2005 when we started in
an East Village garage with four ven-
dors. We’ve come a long way!” said
Sean Basinski, Director, Street Ven-
dor Project.
For the first time ever in the 10-year
history of the street food competi-
tion, past winners battled it out in
a special Master’s Cup showdown at
the Vendy Awards last month Gover-
nors Island.
The Middle Eastern cart King of
Falafel might be the only winner of
two coveted Vendy awards in the
same year — but this time, their
competition was a lot tougher.
Facing off against the King of Falafel
Main Office: 282 Railroad AvenueGreenwich, CT 06830
Publishers: Leslie & Fred Klashman
Advertising Director: Michael Scinto
Creative Director: Ross Moody
Contributing WritersWarren Bobrow
Wyman PhilbrookNoelle Ifshin
Andrew CatalanoLaurie ForsterMitchell SegalStaff Writers
Deborah HirschMarcy Bruch
InternAlexis Robinson
Phone: 203.661.9090 Fax: 203.661.9325
Email: [email protected] Web: www.totalfood.com
Total Food Service ISSN No. 1060-8966 is published monthly by IDA Publishing, Inc., 282 Railroad Avenue, Greenwich, CT 06830. Phone: 203.661.9090. This issue copyright 2014 by IDA Publishing Inc. Contents in full or part may not be reproduced without permission. Not responsible for advertisers claims or statements.Periodicals Postage paid at the post office, Greenwich, CT and additional mailing offices. Additional entry at the post office in Pittsburg, PA. Subscription rate in USA is $36 per year; single copy; $3.00. Postmaster: Send address changes
to Total Food Service, P.O. Box 2507, Greenwich, CT 06836
Cinnamon Snail Grabs Top Honors At 2014 Vendy Cup Showdown
// NEWS FOOD AWARDS
The results are in, and NYC has crowned 2014’s top street chef. More than 2,500 foodies
flocked to Governors Island to cast their votes at the 10th annual Vendy Awards, where
Cinnamon Snail took home the top prize: the coveted Vendy Cup.
“The street food scene has transformed food culture in New York – and around the country - over the past decade. We at the Vendys are so proud to have celebrated this reflection of our rich culinary diversity since 2005 when we started in an East Village garage with four vendors. We’ve come a long way!” said Sean Basinski, Director, Street Vendor Project.
continued on page 99
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The event included an
outdoor lunch, bever-
age and cocktails on the
course and a Cocktail &
Dinner Reception dur-
ing which the Association honored
9 companies in different categories
and Assemblyman Dave Rible as the
NJ Industry Partner of the Year.
The Golfers had the opportunity to
enter various competitions such as
several Hole-in-One Holes spon-
sored by T&T Coast, Longest Drive,
Straightest Drive, Closest to the
Pin, Green Games and finally a Best
Dressed Competition. The First Win-
ning Foursome was composed of
Daniel May, Pete Eckhardt and Steven
Squeri of Panther Valley Golf & Coun-
try Club and Kevin Scott of National
Restaurant Association. The Second
Winning Foursome was composed
of Brad Caruso and Brian Roddy of
Withum Smith & Brown, PC and
James Jamieson and Tom Zerrener of
Micros Retail System.
The NJ Restaurant Association would
like to pay special thanks to the spon-
sors for their support and generosity.
These companies helped to make this
golf event such a huge success: Res-
taurant Equipment Club, South Jersey
Energy, Maxey Hayse Design Studio,
Tri-State Food Expo (Oct. 27 & 28),
Choice Organic Teas. We would also
like to thank Allied Beverage Group
for the Cocktail Sampling and Sea
Breeze Syrups for their Soda Dona-
tions.
Established in 1942, the New Jersey
Restaurant Association (NJRA) rep-
resents the Garden State's 25,000
eating and drinking establishments
- the State's largest private sector
employers, generating $14.2 billion
in annual sales and employing over
318,000 people. Support, Education
& Advocacy for its members is part of
the NJRA’s recipe for success and why
it has become an essential ingredient
for the hospitality industry.
NJRA Annual Golf Outing & 22nd Hall Of Fame Awards Reception
On Monday, September 8, the New Jersey Restaurant Association welcomed over 90
enthusiast golfers for a great day of Golf and 30 additional guests joined the group for
the 22nd Hall of Fame Cocktail & Dinner Reception. The full-day event was held at
Battleground Country Club in Manalapan Township, NJ.
// EYE METRO NEW YORK'S FOODSERVICE EVENT COVERAGE
Craig & Chris Kunisch of Allendale and Mahwah Bar & Grill with Kenny Donohue and As-semblyman Dave Rible, 2014 Industry Partner of the Year
Marilou Halvorsen with Assemblyman Dave Rible
From left to right: Peg Zaremba-Born of Choice Organic Tea, Beverage Sponsor; Susan Pitaccio of Maxey Hayse Design Studio, Meet & Greet Sponsor and 2014 Architect of the Year with Marisa Marks and NJRA Chairwoman Nancy Laird of Restaurant Serenade
From left to right: Kevin Scott of National Restaurant Association, NJRA Presi-dent Marilou Halvorsen with Harrison Hines of Tri-State Food Expo, Golf Lunch Sponsor and NJRA Partner
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The annual event, one of the in-
dustry's rare "play your own"
ball tournaments pitted some of
the top golfers from the club manager's
ranks against their Partridge Club hosts
with the winner taking home the spec-
tacular trophy.
"Everybody loved the new venue," not-
ed Murphy who won the tournament
in 2002. The industry leader was mak-
ing reference to the Rockaway Hunting
Club in Lawrence, NY. The storied track
although not a true links, sits on a low-
lying table of land that is at times remi-
niscent of the game across the pond, a
mix of quirk and raw challenge.
The Rockaway Hunting Club was
founded in 1878, making it one of the
oldest country clubs in America. As
the name might suggest, the club’s
first years were defined by equestrian
sports. Fox hunting and steeplechase
were popular; Rockaway was one of the
twin powers of early American polo.
Golf arrived a few years later—a rudi-
mentary 9-holer was in place by 1895
and a full 18 by 1900.
Partridge and Club Manager guests
were astounded with the fabulous fare
that the Rockaway Hunt Club team led
by GM Frank Argento served.
The Westchester club manager's line-
up featured Fenway Country Club's
Steve Arias, Rob Kasara of Wygagyl and
Mark Sheehan of Mamaroneck's Ori-
enta Beach Club and Kevin Burek of
Bonnie Briar.
In addition to the Foundation's mis-
sion of raising scholarship funds
for institutions of higher learning it
promotes mutual business interests
among its members and to stimulate
friendship and fellowship.
EYE notes that the key to the ongoing
success of the Club's special events lie
with Minner's Designs Jill Ostaszewski.
The club manager's lineup also fea-
tured top execs from Long Island. En-
joying the day’s festivities were Steve
Dietz of Northport's Crab Mead-
ow who captured low gross, and Paul
O'Donahue, Paul of Southward Ho won
the low net. They were joined by Village
of Sands Point's Frank Benzakour,
Deepdale's Scott Heaney and Brad
Mathees of Rockville Links.
The Partridge Club was formed in
1935 at the Victoria Hotel in New York
City. The membership was made up
of leading purveyors to the hotel, club
and restaurant trade. In the early For-
ties, a few dissatisfied members left
and formed the Invitation Club.
Things went well for both clubs until
the crackdown on business expenses
during the Presidency of Lyndon John-
son (1963-1969). Membership declined
in both clubs and committees were
formed to explore the possibilities of a
merger. After much dickering and ne-
gotiating, the merger was implement-
ed in 1967.
The scholarship program was estab-
lished and it grew so fast that in 1988
the club’s name was changed to the
Partridge-Invitation Scholarship Foun-
dation, Inc., to better describe its mis-
sion.
Today the club grants annual scholar-
ships to a wide diversity of students
at schools including: the CIA, Johnson
and Wales, City Tech, Cornell Universi-
ty and the University of Massachusetts.
Partridge Invitational Club Managers Golf ChallengeOpici Wine sales executive Dennis Murphy once again outdid himself with the annual Partridge Invitational Club and Club Managers’ Golf Shootout on Long Island last month.
// EYE METRO NEW YORK'S FOODSERVICE EVENT COVERAGE
Partridge Club’s Maureen Cole of Min-ners Design, F. Rozzo’s Lou Rozzo and Tom Egan of HB Day
Sands Point Club Manager Frank Ben-zakow (C) welcomed friends
Once again the club managers won the annual event with Captain Dennis Har-rington (3rd L) of Meadow Brook Club leading his squad to victory
Partridge members Tom Egan of HP Day and DeBragga and Spitler's Marc Sarrazin wel-comed guests
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#4254
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Play Ball!
The Fall calendar of-
fers many holidays which
you can use to market
your seasonal creations;
Halloween, Thanksgiving, National
Nut Day (10/22, it’s a thing!). It also
brings about America’s other national
past-time – going out with friends in
matching jerseys and watching your
favorite fall/winter sports! Football
fans, and we want to give a nod to
those basketball and hockey fans out
there as well, are social and loyal cus-
tomers. They find a watering hole they
like and you have them for the entire
season. Being able to accommodate
such customers whether you support
one team or offer the NFL package in
the bar area will be a great way to gain
new and regular business.
It’s not just about the pumpkins –or is it?
As soon as the last watermelon is
purchased, it is replaced with a pump-
kin. Social media, magazines, and
emails are rushing to show you the
next big thing in the way of this orange
vegetable. And why not? The look of
it brings the thought of spices such
as cinnamon and nutmeg and warm
pumpkin soup and pies. Everyone
wants a little pumpkin in their lives
so be sure to serve up some on your
menu. Traditional is great but experi-
menting with these classic flavors in a
new way will give you an edge over the
competition. And maybe it’s not just
about the pumpkin. What about the
humble apple? We are New York after
all. Really the Fall is about the flavor.
Create that warm, fuzzy feeling in your
customers and they will keep coming
back.
Bringing Your Meals to MarketSo now you have this fantastic
menu for fall. How do you tell people
about it? Marketing your restaurant
the right way is crucial. Here are a few
little ways you can make a big impact:
Take photos of your new recipes
and post them to your social media
feeds and remember hashtags are
your friend (#pumpkin #welovefall).
Be sure to post sports updates from
your restaurant and tag the teams
playing, that will spread your mes-
sage to more readers who will
now know their favorite team can
be watched in your restaurant.
Change your linens. Go from white to
orange to red to gold throughout the
season for an instant table makeover.
Offer contests and coupons around
the holidays. Money is tight but peo-
ple are in a celebratory mood. Make
their decision easier with new Happy
Hour specials, contest drawings, Ins-
tagram/facebook photo contests etc.
Tips from Fellow RestaurateursWe interviewed some NYS Restau-
rant Association Members to see how
they use this season to their advan-
tage.
Der Kommissar, Brooklyn “We will be showing games on large
screen TV’s and via projector on the
back wall of our outdoor space. We will
most likely have 'tailgate' events for
Thursday night and potentially other
games in the backyard. Who doesn't
Cold-Weather Kick-Off: Seasonal Strategies for the Restaurateur
// NEWS
The colors of the leaves have started to change, there is a nip in the air and we all start
yearning for our favorite seasonal flavors. Fall is the best time of year and offers the most
potential in the way of flavor transition. Your customers were craving cool summer recipes
and now want earthy, warm flavors. It’s time to revamp that menu and tell others about it.
SEASONAL STRATEGIES
continued on page 86
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But that’s not the point. The point
is clearly that brown liquors taste
more nostalgic in colder weather. I
always remember the first pull that
I took on whisky. I was in my mid-
teens, certainly that old because I had
my driver’s license at sixteen (farmer’s
license) and parties were something
that we all attended. Sanctioned by
parents or not. It was a much differ-
ent time in the 1970’s.
The party that introduced me to
brown liquor was in a grand manse,
located in Harding Township, NJ. The
owner of the estate was in govern-
ment in some function that afforded
him a view of the best things in life.
He had invested heavily into Scotch
whisky, not for the wealth- that he
clearly didn’t need. What he wanted
was the smoky, liquid gold, stored pa-
tiently for thirty some odd years over
in his home country of Scotland. He
// MIXOLOGY WITH WARREN BOBROW
Metro New York MixologyIt’s quickly approaching the time of the year when putting on a
sweater in the morning is as natural as drinking brown liquors.
Of course I drink brown liquors all year long, not only the fall and
winter months.Warren Bobrow
Warren Bobrow is the cocktail writer for
Williams-Sonoma, Foodista, Voda Maga-
zine and the 501c3 not for profit Wild River
Review/Wild Table, where he also serves as
an editor. www.cocktailwhisperer.comcontinued on page 66
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"Task lighting is very
critical in the food
service industry,”
says Anita Yost, Sales
& Marketing Business Manager at
Shat-R-Shield Inc. “That's where a lot
of production and preparation of food
is done, whether before it's cooked,
while prepping raw vegetables and
meat, or after it's been cooked and
then plating it. It is also vital when
presenting something that needs to
move forward and on out to wherever
the user is. Task lighting is extremely
critical in the kitchen, the dining room
and anywhere lamps are close to food.
That’s why it is imperative that restau-
rants use safety coated lighting to pro-
tect their customers from the threat of
broken glass.”
That's where Shat-R-Shield comes
in. Starting out in the industrial elec-
trical industry back in the ‘70s mak-
ing various shatterproof coatings for
items –anything from fence parts and
hand grips on tools that required it
to perfume bottles or anywhere that
needed plastic coatings– the com-
pany grew to include the foodservice
industry in the 1990s. Today they offer
a comprehensive line of safety coated,
shatterproof lamps and lighting prod-
ucts and their products are installed in
foodservice facilities worldwide.
Shat-R-Shield’s lamps have a skin-
tight plastic coating that safely con-
tains all mercury, glass and phosphor
if a lamp is accidentally broken.
Shat-R-Shield's basic channel to
market is through distribution sup-
ported by manufacturers reps it con-
tracts out with.
“Working with the big corporations,
the company began putting plastics
on light bulbs and that's how it start-
ed,” Yost says.
At Shat-R-Shield all plastics are
melted to the light bulb itself, the
plastic adhering straight to the glass.
“That way there's no air gap, no way
for hot air to build,” says Yost. “The
coatings dissipate heat from the lamp,
so there's no premature burn-out.
Other manufacturers' light bulbs can
have a little air gap; oxidizing the fila-
ment and making them burn out more
quickly. Our plastics are literally melt-
ed to the glass and are guaranteed not
to yellow, crack or flake for the rated
life of the lamp.”
But Shat-R-Shield makes more than
protective lighting for foodservice op-
erations. Yost notes that the impor-
tance of heat lamp bulbs in the food-
service industry can't be overstated.
“These are really not designed to emit
light so much as to provide heat. You
will see them more from a hanging
fixture or the heat lamp itself, 15 to 18
inches away from the food, right there,
Shat-R-Shield Enables Food Service Operators To Merge Flavor And Safety Agendas
// NEWS
Food. Beverages. Location. Heat. Air-conditioning. Light. Most restaurateurs may
not think of these must-haves in this order, but light can be one of the most
important elements to consider when opening a restaurant.
SAFETY SOLUTIONS
continued on page 79
Task lighting is extremely critical in the kitchen, the dining room and anywhere lamps are close to food. That’s why it is imperative that restaurants use safety coated lighting to protect their custom-ers from the threat of broken glass.
28 • October 2014 • Total Food Service • www.totalfood.com
In this newly created position,
Barcelona will work closely
with Supreme Oil’s customers
to try and help each of them
achieve greater levels of profit-
ability and success in the ultra-com-
petitive and complex restaurant in-
dustry. New services to be offered by
Supreme Oil under Barcelona’s lead-
ership include assistance with menu
planning, food costing, product ide-
ation, kitchen design and general
restaurant consultation. Supreme Oil
is the largest privately held supplier
of cooking oil and edible-oil based
products in the United States.
“The hiring of Vincent Barcelona
creates a unique opportunity for all
of Supreme Oil’s customers to enjoy
an expert level of culinary support
that has traditionally been available
only to larger restaurant chains,” ex-
plains Michael Leffler (President and
CEO). “Vincent’s industry expertise
and proven record of success in the
restaurant business makes him the
perfect person to lead this new initia-
tive. I am thrilled he will be joining
our team.”
“I am profoundly honored to join
Supreme Oil and work with its very
talented team in this new role,” said
Barcelona. “After having spent the
last 30 years working in kitchens, this
position allows me the opportunity
to apply my culinary experiences in a
new environment and at a company
that shares my philosophy of con-
tinuously looking to improve the cus-
tomer experience.”
Barcelona brings with him a life-
time of expertise from top-rated NYC
restaurants Le Bernardin, Union
Square Cafe, Park Avenue Cafe, Res-
taurant Luxe, Mark Hotel and River
Cafe, just to name a few. Later this
month, Barcelona will have the dis-
tinction of being the James Beard
Foundation's featured chef at the
Beard House. Barcelona will join Su-
preme Oil directly from serving as the
Executive Chef at The Fort Pond Bay
Company which includes restaurants
Harvest on Fort Pond in Montauk,
Harvest on Hudson in Hastings on
Hudson, Half Moon in Dobbs Ferry
and East by Northeast in Montauk.
Supreme Oil Company, Inc. is a
family owned and operated business
founded in 1945. Its entrepreneurial
heritage and ability to find quick and
creative solutions distinguish it from
other suppliers. Operating from three
strategic locations in New Jersey, Ten-
nessee and Alabama, Supreme Oil
manufactures a wide variety of prod-
ucts in an extensive array of packag-
ing sizes and brands (including the
popular Admiration and Piknik la-
bels). Supreme Oil’s products are sold
across all segments of the food indus-
try and they include items such as ed-
ible oils, salad dressings, margarines,
shortenings, sauces, condiments,
vinegars, ketchup, mustard, mayon-
naise and more.
Vincent Barcelona Joins Admiration Foods as Vice President of Customer Experience, Corporate Chef
// NEWS
Supreme Oil Company, Inc., also known as Admiration Foods (www.admirationfoods.com), recently
announced that Vincent Barcelona, Corporate Executive Chef of the Fort Pond Bay Company, will be
joining Supreme Oil as the Vice President of Customer Experience, Corporate Chef.
CHEFS
“After having spent the
last 30 years working
in kitchens, this
position allows me the
opportunity to apply
my culinary experiences
in a new environment
and at a company that
shares my philosophy of
continuously looking to
improve the customer
experience.”“The hiring of Vincent Barcelona creates a unique opportunity for all of Supreme Oil’s customers to enjoy an expert level of culinary support that has traditionally been avail-able only to larger restaurant chains,” explains Michael Leffler (President and CEO).
29 • October 2014 • Total Food Service • www.totalfood.com
I believe the key to long-term
success in the food industry,
and the key to good public
relations, is that the business
owner must truly be connect-
ed to the food they are serv-
ing. In turn this should make guests
relate better to the food.
I know of almost no one more con-
nected to the food they serve than
Pamela Elizabeth, owner of Blossom
Du Jour restaurants in New York City.
Whole Foods just started selling a line
of products from Blossom Du Jour
and they thought her story was so in-
teresting they had an artist recreate
her image for an in-store display.
“I Think what's unique about my
situation is the fact that I never had
a dream to open a restaurant, or cafe,
or to be a business owner,” Elizabeth
said. “What inspired the opening of
Blossom was the thought that I could
perhaps encourage people to stop
eating animals by offering delicious,
healthful options at a vegan eatery.
According to Elizabeth, “My pas-
sion for wanting to somehow make
a difference in the world for animals
is what blindly led me to enter a
business I knew absolutely nothing
about.” Now with several restaurants
in her growing dining portfolio, she is
becoming a leader in the vegan food
industry!
Rich Goldstein, CEO of Natural
Epicurean Academy of Culinary Arts
in Austin, Texas came into his own
healthy food business in a different,
fascinating way that also resonates
with many people.
Goldstein was the CEO of a large
company and stress was getting to
him. “It was during that period of
time,” Goldstein said, “That I discov-
ered the power of classic practices of
health and well being. Including yoga,
as well as a healing and stress preven-
tive diet to allow me to work most
effectively well under stress, while
maintaining my personal well-being,
vitality, and day-to-day energy.”
Years later he earned his Masters
degree in public health.
Goldstein says he wanted to “de-
velop a greater personal understand-
ing around the research into personal
health and well-being. I wanted to
understand where the leading edge
was in integrating ancient essential
healing cuisines, time tested healing
practices including meditation and
movement, and modern healthcare.”
Goldstein bought Natural Epicu-
rean five years ago and his passion
for the “healing cuisine” taught at the
school is now evident and no doubt
a big reason the school is attracting
students from all over the world.
Solomon Choi, CEO of the nation-
al frozen yogurt chain 16 Handles,
is so dedicated to his business that
he is not one to sit behind a desk all
day. Instead he can often be seen in
his restaurants, at business-related
events and making appearances on
TV.
Choi developed a love for fro-yo at
a young age.
“A family friend has been operat-
ing the first self-serve frozen yogurt
shop in California,” Choi noted. “In
2007, I reached out to him and asked
if he would teach me his business. He
agreed and for three months I consid-
ered myself an unpaid apprentice. I
learned everything that I could about
how to run a successful self-serve fro-
zen yogurt shop.”
“In March 2008, armed with an
investment from my family, I chose
NYC as the destination of where I
would build my own frozen yogurt
franchise,” Choi said. “It took me very
little time to understand what my
customers liked and wanted because
I worked at the shop everyday and
had conversations with them.”
Today there are 42 16 Handles
stores in six states and with 150 ad-
ditional stores coming soon interna-
tionally. The reason for his success,
Choi says, is simple: “My own curios-
ity, persistence, and understanding
what I and the customer want.”
Think about your own story. That
could be the key to a successful pub-
lic relations campaign and in turn a
successful business.
Cindi Avila is the owner of Green
Goddess Public Relations in NYC. She
specializes in food, family and health.
“It was during that period
of time,” Goldstein said,
“That I discovered the
power of classic practices
of health and well being.
Including yoga, as well
as a healing and stress
preventive diet to allow
me to work most effectively
well under stress, while
maintaining my personal
well-being, vitality, and
day-to-day energy.”
Public Relations Tells The Stories Behind The Food
// NEWS PUBLIC RELATIONS
Cindi Avila, Green Goddess, Publ ic Relations
greengoddesspr@gmail .com
So often, we sit down for lunch or dinner at a restaurant and make no connection whatsoever with the food we are eating.
30 • October 2014 • Total Food Service • www.totalfood.com
But what brought this res-
taurateur the most suc-
cess and satisfaction is
the number of upscale
cocktail lounges, cigar
bars and restaurants he has opened
over the years, including the trend-
setting Campbell Apartment at Grand
Central, The World Bar, The Carnegie
Club, Bookmarks, Madison & Nine
and Dag's. He's inordinately proud
that the cocktail and dining spots are
some of the most popular and trendy
places to socialize and, oh, yes, eat.
How did you get started?We had a client in my advertising and
PR business who was a hospitality guy
and he approached me on whether I
would be interested in going into the
bar business. So we opened a place
down in the West Village on Hudson
Street. I still remember the address,
636. He wanted to call it Hudson Bar,
and I'm like, Hudson Bar, what, are
you kidding me? Every marketing in-
stinct inside of me said, no way. But
we came up with the notion, Hudson
Bar and Books, a library-themed place
for late-night guests and they are still
open. So that's how it all started. We
had four or five Bar and Books opera-
tions going, and I decided I wanted
to go in a different direction, and we
parted ways. But I guess I go back
even farther than that in the restau-
rant world. My heritage includes a
family that was in the business, and
one of my first jobs as a kid at 14 was
scrubbing pots and pans at the restau-
rant! I learned about hard work and
the challenges of the business, and
certainly, the importance of hospital-
ity, to be successful in the restaurant
business or any other.
How does Hospitality Holdings fit into things?It's really the management company
that oversees all of our individual
properties. Surprisingly, the name was
available. And I've always enjoyed it. It
has a ring of being listed on the stock
exchange to some degree I think.
What was your first stand-alone proj-ect?The Campbell Apartment and The
World Bar in the Trump World Tower.
You're one of the few operators who's succeeded in a very eclectic group of venues. Cocktail lounges, historical venues. What's been the key to that success? We started off with the notion of up-
scale cocktail lounges. If you remem-
ber, years back, restaurants suddenly
became very large and very much
the place to go. Lounges really took a
backseat to that. So we brought that
back. We had a strict dress code that
was also part of that whole world. Ba-
sically, we were bridging the gap be-
tween public space and private club.
Then, as our business continued to
grow, opportunities presented them-
selves, which tugged us in one direc-
tion or another, which led to having
instead of just upscale cocktail loung-
es, restaurants now. We have outdoor
spaces. We have government spaces.
We have rooftop spaces.
But what I'm seeing in the market-
place today is bars pushing harder
// Q&A
Mark GrossichCEO, Owner and Operator of Hospitality Holdings
EXCLUSIVE FOODSERVICE INTERVIEWS
Mark Grossich's Hospitality Holdings has been praised as an industry trailblazer, reviving the classic cocktail lounge, elevating the specialty cocktail and opening the country's first cigar bar
Mark Grossich has had many careers. He ran a chain of newspapers. He ran a
modeling agency. An ad agency, a PR company. The list goes on and on.
31 • October 2014 • Total Food Service • www.totalfood.com
and harder to create more than the old
bowls of nuts, and eggs, and whatever
else used to be on a bar. Now we're
coming out of real kitchens that really
rivals going to a restaurant for a full
meal.
And is the idea that that keeps people drinking?Absolutely. It's moving a little bit more
from just finger foods to complicated
and exciting foods for people to truly
substitute restaurant dining for. And
it makes sense because restaurants are
all looking desperately for ways to ex-
pand their lounge business, and that's
certainly one way. At the same time,
we're increasing our profitability.
Now you have to hire a kitchen staff.Ideally, we look for people that have
both food and beverage. Our vice
president, group general manager,
Kenneth McClure, is a graduate of the
CIA. He has the added benefit of be-
ing a very talented hospitality person
to boot, too.
What are the marching orders that you have given him relative to hiring a culinary staff, relative to what the role of a chef is versus a cook? He's not the chef per se. He oversees
the operation. We have kitchen folks
for that. And our marching orders? To
do the best we can and be aware of
food trends. We have the advantage
now of having two full-service restau-
rants, which gives us the opportunity
to really show our hand with food.
Are you in the people business, or the real estate business?Well, that depends on whether you
consider landlords people. We're cer-
tainly in both but it doesn't help to
have a lot of great people if you don't
have the space for any of them to go.
But it all starts with finding a great
space, and then that's followed by
weighing that space against what your
realities are. For example, obviously
there are a lot of great spaces way off
the beaten track that are far more inex-
pensive. But if you miss, you could be
out-of-pocket a significant amount of
money. To truly be successful you've
got to develop a destination place, like
many of our places are.
Where does your vision come from? Where do you get inspiration?All the above, including reading pub-
lications like yours. You look at some-
body's situation, and you go, how did
they come up with that? The name,
the look, the concept. Our basic po-
sitioning has always been our tag line,
which is simply “New York's most re-
freshingly civilized places to meet.”
And that continues to guide us. You
know, we stay on the high road. Our
ideal clientele are a little older. We're
not a trend. We stay as far away from
trends as possible. It's an acknowl-
edgment that the trend is going to end
at some point. And ours are timeless.
The proof of the pudding for us is the
sheer amount of time we've been able
to sustain our business. The Carnegie
Club is 15 years old. The Campbell
Apartment is 16 years old. Madison
and Vine is eight years old. My senior
staff has been with me for years. You
need all of it. If you're lucky enough to
find it, as I did, it makes all the differ-
ence in the world. It makes it a joy to
do business.
Do you think that combination of a soft economy and somebody like you, who knows what he's doing, was your recipe for success?People drink when things are bad. So
we're a little recession-proof in that
regard. But that being said, it's a very
competitive marketplace, particularly
in New York City. And unfortunately,
the nature of competition often means
price point, too. You've got a lot of
situations where the larger operators
may take ridiculous reductions to try
to get an edge, to drive business over
other competitors.
And let's not ever overlook that little
thing called luck. You do your best to
continued on page 55
32 • October 2014 • Total Food Service • www.totalfood.com
33 • October 2014 • Total Food Service • www.totalfood.com
34 • October 2014 • Total Food Service • www.totalfood.com
Kudos to MAFSI for find-
ing a true gem in Rock
Springs Golf to host their
annual MAFSI Golf and
Awards Dinner. MAFSI's
Metro New York Chapter honored Long
Island's Premium Supply as its dealer
of the year. Perfomance Food Group's
Ken Kurzweil did the honors as he in-
troduced and presented the award to
Premium's Jay Pattinger. The applause
was loud for the dealer exec who is
once again the picture of health. Pat-
tinger spoke glowingly of the all-star
team that he has assembled with many
on-hand at the event. Brett Farrell of
Raymond/Raymond Assoc. was hon-
ored with the reps' Young Lions Award.
BSE Marketing's Jeff Hessel introduced
Farrell who spoke of his passion for the
industry. MAFSI'S Lifetime Achieve-
ment Award was presented to Bob
Johnson of Johnson's Restaurant Sup-
ply. Johnson is set for semi-retirement
after many years on serving his Jersey
Shore customer base. He outlined the
challenges of building and maintaining
his business including the challenge
of Hurricane Sandy in 2011. "The golf
and the dinner were a major success,"
noted the tournament's co-chair Frank
Doyle of TD Marketing. "It was a great
opportunity for reps and factories to
have a great day of golf and to recog-
nize some of the industry's truly spe-
cial professionals. The event marked
the culmination of hard work by Doyle
and his tournament committee for
their considerable time invested to re-
search venues, dates and facility coor-
dination. Doyle's golf committee was
co-chaired by Jon Bowerman of Perfor-
mance and Pecinka Ferri's Ed Pecin-
ka and assisted by Jason Butler of BSE
Marketing and Mike Klatman of TD.
The golf awards included the annual
presentation of fishing rods to the four-
some with the worst score. MAFSI is a
63 year-old, professional trade associa-
tion comprised of 270+ independent
sales agencies and 220+ manufacturers
of commercial foodservice equipment,
supplies, tabletop and furniture. MAF-
SI represents over 2,000 sales and mar-
keting professionals and manufactur-
ing executives across North America
and internationally who are a major
force in the 10 billion dollar equipment,
supply, tabletop and furniture segment
of the foodservice industry. The organi-
zation's primary member is the factory
sales’ representative agency whose role
is to professionally market foodservice
equipment, supplies, tabletop and fur-
niture for their manufacturers, on a
wholesale basis, and serve as the local
factory branch office for the dealer and
MAFSI Golf & Awards Dinner 2014It’s always amazing how the most bitter of rivals can band together for the greater good. Metro
New York's equipment and supply representative community who compete on a daily basis took
a break from their daily battles on the street to honor a trio of industry leaders.
// EYE METRO NEW YORK'S FOODSERVICE EVENT COVERAGE
MAFSI national president and Pecinka Ferri principal Joe Ferri presented Bob Johnson of Johnson’s Restaurant Supply with Lifetime Achievement honorsM. Tucker’s Neil London enjoyed a day
on the links
(L to R) Neil and Jodi Cohen of NJRE flank Scotsman’s Ken Harris
(L to R) MAFSI golf chair Frank Doyle presented the association’s Young Lion Award to Raymond/ Raymond’s Brett Farrell
35 • October 2014 • Total Food Service • www.totalfood.com
operator communities. Because of the
interdependent relationship between
manufacturers and representatives,
MAFSI is also committed to the 800
manufacturers that serve our industry
- 220+ of which are associate members
of the association.
Fundamental to manufacturers, of
course, is to deliver their product to
market in the most efficient and thor-
ough method. More than 80% of the
brand names the foodservice indus-
try buys are marketed through MAFSI
Reps. The group strongly believes
that the independent representative
is more closely in touch with market
trends affecting dealers, consultants,
service agents and end-users than any
other segment in our industry’s vari-
ous distribution channels. They truly
are the windows to the marketplace.
MAFSI reps spend their day calling on
all facets of the industry with the pur-
pose of lending their specific product
knowledge and experience to the food-
service community. They work directly
with the local foodservice dealers and
distributors, service agencies, and end-
user operators as the product specialist
and consultative sales agent. The Met-
ro New York Market has taken on extra
significance this year for MAFSI. Local
member Joe Ferri of Pecinka Ferri is
serving a term as the national president
of the organization. The Jersey based
rep has been traveling the country on
behalf of the organization. "The MAFSI
rep is a specialist that the dealer and
consultant rely upon as they execute
their work," added chapter president
Rob McKeown. "We support both – we
replace neither. Representatives also
advocate customer issues with their
manufacturers and dealers to ensure
that the operator is receiving exactly
what they are demanding." MAFSI reps
typically employ 3 to 4 field represen-
tatives, 2 to 3 inside customer service
people and often have showrooms
and test kitchens to assist customers in
project planning. It is not uncommon
for MAFSI reps to also have on staff
chefs to assist the customers´ culinary
team with menu planning and prepa-
ration and cooking procedures unique
to specialized equipment such as blast
chillers and combi ovens. MAFSI mem-
bers’ broad range of services are avail-
able to customers at no expense. Our
members’ field reps, their customer
service staff, their facilities and their
years of specialized experience are
available to customers at no charge
because they are paid by the manufac-
turers. Over 80% of foodservice manu-
facturers utilize the professional sales
and marketing services of indepen-
dent manufacturers’ representatives.
Manufacturers have found that hiring
independent, commission based, sales
professionals provide better results for
themselves and their customers.Mr. and Mrs. Jay Pattinger and the Premium Supply team celebrated their top dealer honors
36 • October 2014 • Total Food Service • www.totalfood.com
NYC Cake Designer Cele-brates Fashion WeekScoop notes that The Royal Cake
Design Studio (TRCDS) was excited
to announce the first annual Cakes
& Couture Fashion Show celebrat-
ing international designer, Michael
Costello last month at the beauti-
ful 404 NYC. This red carpet, public
event featured extraordinary, life-
size, cake dresses and gowns from
his official Mercedes-Benz Fashion
Week show created by Julia Chinya-
kova. TRCDS client list includes Dave
Navarro and Senator Cory Book-
er and reads like a who's who of both
the music and fashion worlds. A por-
tion of the proceeds will be allocated
Generation Ubuntu (GenU), which is
a non-profit organization that works
to improve the health and wellbeing
of South African children and teens
living with HIV through a compre-
hensive care model.
Fresh off a stint as the costume de-
signer for Beyonce's On the Run
Tour, Michael Costello’s Spring 2015
collection features amazing designs
that continue to celebrate his driving
inspirations using color and texture.
In conjunction, Julia recreated these
designs from the runway show that
replicated each design detail by de-
tail. Not only did show attendees view
these masterpiece designs, they also
had the delightful privilege to literally
“taste” the fashions at the end of the
night - leaving with a bit of Julia and
Michael’s creations. “I’m very excited
about this collaboration with Michael
Costello. His designs are amazing and
to be able to transform them into life-
size cakes is a huge feat and a cake
designer’s dream come true,” states
Julia Chinyakova, Cake Designer at
The Royal Cake Designs Studio. “We
worked night and day to capture the
essence of each design to have them
come alive at the show.”
Manhattan Equity Firm Puts Hammer To DardenScoop sees that Darden Restaurants
offered more concessions to activist
investor Starboard Value last month
in a fight for control of the Olive Gar-
den parent.
Darden proposed that NYC based
Starboard could nominate four can-
didates to the company's 12-mem-
ber board of directors. That is up
from an earlier offer that Starboard
name three candidates to the board.
In addition, Darden said it would
nominate four independent direc-
tors who will remain on the board. Its
slate would also include four direc-
tors would have no connections to
either Darden or Starboard. As part
of the proposal, Darden said new ex-
ecutive chairman Charles Ledsinger
Jr. won't run for a new term. Darden
Restaurants Inc., the owner of res-
taurant chains such as Olive Garden,
Bahama Breeze and LongHorn Steak-
house, offered to let Starboard select
three directors with the company's
support in July. Darden had planned
// SCOOP INSIDER NEWS FROM METRO NEW YORK’S FOODSERVICE SCENE
This red carpet,
public event featured
extraordinary, life-size,
cake dresses and gowns
from his official Mercedes-
Benz Fashion Week show
created by Julia
Chinyakova. TRCDS
client list includes Dave
Navarro and Senator Cory
Booker and reads like
a who's who of both the
music and fashion worlds.
Scoop sees that Darden Restaurants offered more concessions to activist investor Starboard Value last month in a fight for control of the Olive Gar-den parent.
37 • October 2014 • Total Food Service • www.totalfood.com
to nominate the remaining nine can-
didates. In July Darden sold its Red
Lobster chain to investment firm
Golden Gate Capital for $2.1 billion.
Starboard and another investment
firm, Barington Capital, objected to
the nature of the breakup. The day
the sale closed, Darden announced
that CEO Clarence Otis would step
down after 10 years at the helm and
said it would split its chairman and
CEO roles, making Ledsinger its non-
executive chairman. Starboard owns
an 8.8-percent stake in Darden that
makes it the Orlando, Florida, com-
pany's second-largest shareholder.
Darden said its independent nomi-
nees will be former O'Charley's CEO
Gregory Burns, Convergys Corp.
Chairman Jeffrey Fox, former Of-
fice Depot Chairman and CEO Steve
Odland, and Checkers CEO Enrique
Silva. The company proposed Mi-
chael Barnes, Christopher Fraleigh,
Michael Rose and Maria Sastre as its
incumbent nominees.
Top Restaurants Go Orange to End Hunger™ with Food Bank For New York City To Launch “Meals for Meals”Scoop Food Bank For New York City,
the city’s major hunger-relief orga-
nization, recently announced that
some of the city’s top restaurants
joined them last month to Go Orange
to End Hunger ™ by signing up for
Food Bank’s new initiative, “Meals for
Meals.” September, which is National
Hunger Action Month, restaurants
took action to Go Orange Against
Hunger™ by pledging to donate one
meal to Food Bank each time special-
ly designated menu items were sold.
Every $1 donated will help provide
five meals for New Yorkers in need.
Orange is the color of hunger aware-
ness. Go Orange to End Hunger™ is
a citywide effort to unite New Yorkers
to become aware and engaged in the
fight against hunger in our city, where
2.6 million New Yorkers struggle to
put food on the table every day.
Top New York City eateries – includ-
ing ‘21’ Club, Boqueria (three loca-
tions), Porter House New York, The
Breslin, The John Dory, Dos Toros (at
five locations), The Spotted Pig, Café
Grumpy at Grand Central, and oth-
ers– went “Go Orange to End Hun-
ger. ™” “We’re very grateful to our
restaurant partners who understand
the importance for all families to have
healthy, nutritious meals,” said Mar-
garette Purvis, President and CEO of
Food Bank For New York City. Food
Bank For New York City’s Go Orange
to End Hunger ™ educates and in-
spires people to take action, donate,
advocate and volunteer to bring an
Every $1 donated will
help provide five meals
for New Yorkers in need.
Orange is the color of
hunger awareness. Go
Orange to End Hunger™
is a citywide effort to
unite New Yorkers.
• 181 Marsh Hill Road• 91 Brainard Road• 566 Hamilton Avenue• 22 Warehouse Row• 100 Oakpoint Ave• 100 Corporate Drive Ste 101• 15-06 132nd Street• 1966 Broadhollow Road • 720 Stewart Avenue• 43-40 57th Avenue• 1335 Lakeland Avenue• 650 S. Columbus Avenue• 305 S. Regent St.• 777 Secaucus Road• 45 East Wesley Street• 140 South Avenue• 1135 Springfield Road• Route 66• 21 US Highway 46
• Orange, CT 06477• Hartford, CT 06114• Brooklyn, NY 11232• Colonie, NY 12205• Bronx, NY 10474• Blauvelt, NY 10913• College Point, NY 11356• Farmingdale, NY 11735• Garden City, NY 11530• Maspeth, NY 11378• Bohemia, NY 11716• Mt. Vernon, NY 10550• Port Chester, NY 10573 • Secaucus, NJ 07094• S. Hackensack, NJ 07606• S. Plainfield, NJ 07080• Union, NJ 07083• Neptune, NJ 07753• Pinebrook, NJ 07058
• 203-795-9900• 860-549-4000• 718-768-0555• 518-458-1630• 718-665-3910• 845-358-0410• 718-762-1000• 631-752-3900• 516-794-9200• 718-707-9330• 631-218-1818• 914-665-6868• 914-935-0220• 201-601-4755• 201-996-1991• 908-791-2740• 908-964-5544• 732-643-9393• 732-643-9393
CONNECTICUTNEW YORK
NEW JERSEY
38 • October 2014 • Total Food Service • www.totalfood.com
end to hunger in New York City dur-
ing Hunger Action Month each Sep-
tember.
Date Change Announced for 2015 New York Restaurant ShowScoop says The International Restau-
rant & Foodservice Show of New York
has just announced that they have
new dates for the 2015 event. To en-
sure enough days to move the show
in, Urban Expositions, producers
of the event chose to shift the Show
dates by one week to Sunday, March
8 - Tuesday, March 10 at the Jacob K.
Javits Convention Center in New York
City. The tradeshow and conference,
sponsored by the New York State Res-
taurant Association, brings together
thousands of restaurant, foodservice
and hospitality professionals from
throughout New York State and sur-
rounding areas. "We wanted to get
the word out as quickly as possible
to ensure our customers are aware
of this one week date change prior to
beginning their Show planning," said
Ron Mathews, Vice President, Inter-
national Restaurant & Foodservice
Show of New York, Urban Expositions.
"The good news is that the Show day
pattern, Sunday through Tuesday,
remains unchanged; just one week
later, March 8-10." The 3-day event
will offer: An interactive Exhibit
Hall, featuring more than 550 leading
vendors; Live Culinary Demonstra-
tions and Competitions; Ferdinand
Metz Foodservice Forum education
sessions. Special features including:
Pride of New York, Japan Pavilion,
Dessert & Coffee Pavilion, The US
Pastry Competition, Ultimate Baris-
ta Challenge and The Foodservice
Council for Women Location: Jacob
K. Javits Convention Center. Date &
Time: Sunday, March 8, 2015 from
10:00 am- 5:00 pm Monday, March 9,
2015 from 10:00 am- 5:00 pm Tues-
day, March 10, 2015 from 10:00 am-
4:00 pm.
Yes, Chef! Food Bank Teaches Recipe for Success to Unem-ployedTheresa Fitzgerald stands in the
classroom at the FoodBank of Mon-
mouth and Ocean Counties in New
Jersey and looks on as the students
in the Culinary Job Skills Training
class are lectured on different types
of roux. A year ago, Fitzgerald sat
in the same classroom – but under
much different circumstances. “I re-
cently lost my house and my dog and
you know, I was separated from my
husband at the time and just kind of
felt like this was it,” said the 28-year-
old mother. Despite having a pas-
sion for cooking, Fitzgerald had been
out of the kitchen for six years. With
job opportunities looking bleak, she
started to look for ways to get back
behind the line. After hearing about
the food bank's culinary job train-
ing program from a family member,
Fitzgerald decided to apply. “I wasn’t
doing anything else,” said Fitzger-
ald. “I had nothing to lose and why
not try something new.” A few weeks
later, Fitzgerald was accepted into
the program and was introduced to
Chef Ray Cattley, the chief instructor
of the program. The program, taught
by Cattley, is five days a week and is
a crash-course of sorts in cooking –
teaching the applicants knife skills,
sauce making and different cooking
techniques, with the hopes of giving
them a skill set that will help them
find a job. The food bank also offers
mock interviews, resume tutorials,
and an opportunity to shadow a chef
in a working kitchen.
"They come here to just learn for a
good foundation from the ground
up,” Cattley said. “I like for them to
know there’s an opportunity for them
to go out there and grow and with the
hard work, they’re going to be able
to do something, make something
of themselves.” Fitzgerald thrived,
graduated at the top of the class and
found a job right away in a chain res-
“I recently lost my house
and my dog and you
know, I was separated
from my husband at the
time and just kind of felt
like this was it,” said the
28-year-old mother.
Barclays Center and Levy Restaurants have extended their partnership with a multi-year deal, building on their acclaimed BrooklynTaste™ food program, which features selections from 55 popular Brooklyn restaurants and vendors.
39 • October 2014 • Total Food Service • www.totalfood.com
taurant. Now, she is a personal chef
for a family in Port Monmouth, N.J.,
creating weekly menus inspired by
the skills learned in Chef Ray’s class-
room. “They taught me a lot here.
Due to Chef Ray and everybody that’s
worked here – they made things pos-
sible for me that I didn’t think were
possible before,” said Fitzgerald. “I
didn’t have the confidence and now I
do. And now, I feel like I can do any-
thing.”
Brooklyn Barclays Center Ex-tends Partnership with Levy RestaurantsScoop Barclays Center which opened
in 2012 is a major sports and entertain-
ment venue in the heart of Brooklyn,
New York. Barclays Center and Levy
Restaurants have extended their part-
nership with a multi-year deal, build-
ing on their acclaimed BrooklynTaste™
food program, which features selections
from 55 popular Brooklyn restaurants
and vendors. In addition to extend-
ing their partnership at the home of
the Brooklyn Nets, Levy will become
the food and beverage partner for the
soon to be re-imagined Nassau Coli-
seum, scheduled to open at the end of
2016. The recreated venue will deliver a
world-class sports, entertainment and
retail center to Nassau County and its
residents. “We are thrilled to extend and
expand our relationship with Levy Res-
taurants,” said Brett Yormark, CEO of
Barclays Center and the Brooklyn Nets.
“Levy has done an outstanding job at
Barclays Center, co-authoring the re-
nowned BrooklynTaste program, and
we are looking forward to delivering the
same level of service to guests at Nassau
Coliseum. We want to thank Legends for
being a part of the team that secured the
winning bid for Nassau Coliseum. After
further consideration, we felt that the
synergy created by Levy being involved
with both venues was the ultimate way
to deliver best-in-class food and bever-
age programs. We are so proud of what
we have created at Barclays Center in
collaboration with the venue’s won-
derful management team,” said Andy
Lansing, President and CEO of Levy
Restaurants. “We are looking forward to
bringing the same exciting guest expe-
rience to Nassau Coliseum." Levy has
been the food and beverage operator for
Barclays Center since the venue opened
in 2012.
Atlantic City, brace yourself:
Gordon Ramsay to open res-taurant at CaesarsScoop says maybe Gordon Ramsay can
shout profitability back into Atlantic
City. As yet another casino —Trump
Taj Mahal — files for bankruptcy in the
wake of three (soon to be four) casino
closures, the hot-tempered Ramsay is
betting on Caesars. Caesars confirms
the deal. Caesars and Bally's Atlantic
City president Kevin Ortzman says that
with the addition, "Atlantic City contin-
ues to elevate itself as a culinary desti-
nation, one that features big television
personalities, celebrity chefs, and now
a Michelin-rated chef." Caesars Enter-
tainment, which recently welcomed
Guy Fieri to Bally's and Steve Martorano
to Harrah's, is bringing Gordon Ramsay
Pub & Grill, his British-themed concept,
to Caesars, in the high-profile spot that
will be vacated by Mia's, which is ex-
pected to close in mid-October.
Ramsay, who stars in "Hell's Kitchen"
and "MasterChef," owns nine restau-
rants in New York City, Las Vegas and
Los Angeles, with the first Gordon Ram-
say Pub & Grill at Caesars Palace in Las
Vegas. The pub there is modeled on an
authentic English drinking hole, with 36
beers on tap and 63 bottled beers, with
a hearty menu that includes English ale
onion soup ($12), fish and chips ($29)
and shepherd's pie ($23). You can find
the more upscale items for which Ram-
say is known, including filet mignon
with Madeira marrow sauce ($38) and
grilled Colorado lamb rack ($40).
Though the Borgata brims with celeb-
rity eateries, including Bobby Flay
Steak and Wolfgang Puck Grille, At-
lantic City lost several high-end eat-
eries with the closure of Revel, in-
cluding Jose Garces' Amada and Marc
Forging’s American Cut.
“We are thrilled to
extend and expand
our relationship with
Levy Restaurants,” said
Brett Yormark, CEO of
Barclays Center and the
Brooklyn Nets.
Ramsay, who stars in "Hell's Kitchen" and "MasterChef," owns nine restau-rants in New York City, Las Vegas and Los Angeles, with the first Gordon Ramsay Pub & Grill at Caesars Palace in Las Vegas.
40 • October 2014 • Total Food Service • www.totalfood.com
Many of the five
boroughs top res-
taurant owners
and chefs brought
teams to the noted
Slam Ping Pong Center. Co-owned
by actress Susan Sarandon, the 23rd
Street facility has become a mecca for
local celebrities.
Opening round matchups included:
The Russian Tea Room vs. B.R.
Guest Hospitality, VIP Room vs. Chef
Driven Group, The Smith vs. Dallas
BBQ, Melba's Restaurant vs. Car-
mines & Virgil's Real BBQ,
Betony vs. Frankies Spuntino, The
One Group vs. Hair of the Dog, TAO
vs. BLT Restaurants and China Grill
Management vs. 3 Sheets Saloon.
Under the direction of the Alliance's
executive director Andrew Rigie the
Battle for Ping Pong Supremacy in-
cluded Cocktails, Networking & Ping
Pong among Restaurant & Nightlife
Industry Colleagues.
The New York City Hospitality Alli-
ance is a broad-based membership
association founded in 2012 to foster
the growth and vitality of the indus-
try that has made New York City the
Hospitality Capital of the World. It is
the first association ever formed in
New York City representing all facets
of this diverse industry: restaurants,
bars, lounges, destination hotels and
major industry suppliers.
New York's 5 boroughs: Manhattan,
Queens, Bronx, Brooklyn and Staten
Island boasting the highest concen-
tration of these industries in the Unit-
ed States, The Alliance plays a critical
role in meeting the specialized and
unique needs of this essential sector
of New York City’s economy that has
become a beacon to the world.
Through the support and involve-
ment of its members, The Alliance is
committed to advancing - with a clear
and unified voice - an agenda focused
on opportunity, economic invest-
ment and job creation.
Advocating on behalf of our mem-
bers at all levels of government, The
Alliance supports pro-growth pub-
lic policy, encourages investment in
and promotion of NYC’s hospitality
industry, and evaluates the develop-
ment, implementation and fairness
of relevant government regulations.
By providing education and train-
ing, access to expert consultants,
and opportunities to collaborate and
exchange ideas, the New York City
Hospitality Alliance helps ensure our
members have the tools necessary to
grow and prosper and continue to of-
fer the world-class quality of service
that has made our industry famous
and our City a global destination.
NYC Hospitality Alliance Ping Pong Slam
Teams representing 16 of the top restaurant groups in New York City vied late last
month for the first ever NYC Hospitality Alliance Ping Pong Slam title. The One
Group's Jonathan Segal and Sam Goldfinger were victorious over Chef Driven
Group's Simon and Thor Oren in a nail biter.
// EYE METRO NEW YORK'S FOODSERVICE EVENT COVERAGE
Jimmy Carbone of Jimmy’s 43 flanked by Great Performances Mike Deuel and Matthew Riznyk
Noted Harlem restaurateur Melba Wil-son (R) and son enjoyed the festivities
Neil Leifer of Bottom LIne and Morgan Tucker of M.Tucker who co-sponsored the event
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try to address all the variables, and
you can't control everything. You're
hoping you get somebody to pat you
on the head with a little gold dust.
Cocktail menus have changed over the years. Is it still about a great mar-tini? A great Manhattan?Yeah, and that's also fundamental to
our long-standing positioning. We
watched the whole craft cocktail craze
come and go and come back again.
We find it kind of amusing at times.
There's a reason traditional drinks
have been around so long.
Certainly we tip our hat to the craft
cocktails that are oh-so-popular at the
moment. And we'll have a few of those
on our menu. But the simple truth is, if
you're looking to make money in this
business, developing cocktails with
six, seven, eight ingredients that take
five minutes to make, makes it very
difficult to do a volume business.
So, was food, when you began, an af-terthought, or a secondary piece of what you were doing?The thought about food was, get them
to drink more by giving them stuff
with salt. Or whatever will make their
palate desperate – the mentality that
you have with a cocktail, which is to
continue to serve the classics and the
basics.
Is that the same mentality and the same strategy you use as you ap-proach food? Or do you need to take a different approach to what you do with food?No. We actually try to balance the two.
We'll certainly keep the cocktails in
mind when we create the menu but
our staff is more than capable of dis-
cussing the food and offering cocktails
or wine to go with your choice of a
meal.
What about your approach to ven-dors? On the wine and spirit side, a
lot of these folks have been calling on you for years.We have terrific relationships with
all of them. It's very simple to have a
good relationship with vendors. Make
sure you pay what you owe. We have
great vendor relationships. They're
very supportive of us. We do a lot of
events together, which is great.
And so, what about the food side? Are you there yet?I'm afraid not to the same degree.
We're just not doing the same volume,
but we hope to. In food you do have
an opportunity to go to bid more of-
ten. You have a different slant. We
have our own little mini-Shake Shack
in the park next to the United Nations.
For example, there we have a real
strong relationship with Pat La Frieda,
who makes a very good burger and
also makes us custom hot dogs.
Tell me a little about how the Lexing-ton, the Falls, and the Gramercy deals
came to fruition. Well historically, I built the business,
as you know, brick by brick, dollar by
dollar, out of my own pocket. We got
to a nice place and had some really
terrific properties. We've got a won-
derful portfolio and try to accelerate
our growth, which is exactly what we
did this past summer. We also had a
couple of opportunities that helped,
like our restaurants. Gramercy Park, I
had my eye on for years. I kind of casu-
ally knew the owner. I called out of the
blue at the beginning of the year and
said, Hey, listen. Is your place for sale?
Fast forward about six months and he
wanted to make some adjustments to
his focus and get some money for the
house and go in another direction. So
we happened to be there and boom.
And I'm proud to say that it's already
rockin' and rollin'.
For the complete interview with addi-tional Q&A content with Mark Gros-sich, visit www.totalfood.com
Q&A from page 31
56 • October 2014 • Total Food Service • www.totalfood.com
CEO Jamie Reid of Ac-
cuSure has developed a
solution to take all the
headaches out of choos-
ing and renewing work-
man's compensation insurance, and
soon, many other kinds. With his com-
pany's new platform, the right agent
and the right insurance for your res-
taurant can be yours in literally about
24 hours, he says. Renewing will take
even less time.
“With our solution, restaurants are
able to choose among competing bids.
We create the platform for them to go
get quotes for their operation and
manage the process afterwards. It's re-
ally important for us to remain trans-
parent and neutral in the decision-
buying process, so we can be a source
to help you determine what your best
options are,” Reid explains.
Reid spent 15 years on the com-
mercial insurance side. “I had all the
different roles of insurance carriers
– claims, underwriting, risk control –
and in that experience I was exposed
to different agents across the country,”
he says. “A few years ago I decided to
become an agent. I thought, well, this
should be easy. But to land the first
business, I found out, not so much. I
was introduced to amazing people;
we'd have a great initial conversa-
tion. Then I would need to get five or
10 pieces of information from them
to start the process and here's where
it got dicey. Most businesses had no-
where to turn to get that information
easily, to fill out the simple application
to provide the data we needed to get
them a quote. I started thinking some-
body's got to create a simple way for
small businesses to collect and dis-
tribute that information,” he says.
So he went to work creating the
concept and launched AccuSure six
months ago. The company supports
all industries but focuses primarily on
foodservice.
“I started with restaurants because
they were getting hit pretty hard with
rate increases, back before 2008,” he
says. “After that, insurance started
coming down for everyone, but it
came down particularly well for res-
taurants because there was a lot of
competition in that space.
But the lower cost bottomed out in
2008. “And since then, there's been
a dramatic increase in workman's
comp,” he says. “Restaurants are feel-
ing the pain of the market cycle start-
ing to change. Costs are going up,
and couple that with the fact that the
process doesn't do anything to help
profitability, so they need to minimize
this to the greatest extent possible,” he
points out. “That's where we come in.”
It's as simple as going to the compa-
ny's Web site, www.get.accusure.com,
and following the green boxes to get
started. “It's pretty easy for any busi-
ness to create an account. You sim-
ply fill out what we call a 'request for
insurance,' which is our application
process,” Reid says. “The most com-
plicated piece they have to submit is
their federal employer ID number,
their tax ID. It's very straightforward
information.”
When restaurants get to the applica-
tion, they enter a word that describes
them (usually the word “restaurant”)
and AccuSure matches up the right
code. “They update how much payroll
is there. We ask a few specific ques-
tions about the restaurant industry;
with the goal to minimize the back-
and-forth it takes to get quotes for
agents. I like to equate it to TurboTax,”
says Reid.
But don't think that's the end of it
for AccuSure's involvement. “We're
available, as well, each time an ac-
count is created. We touch base with
the business; we have a sales team
that helps negotiate the whole pro-
cess. If key issues come up, we're there
to support them.”
Since the most difficult part of the
process often is pulling together all the
information required to get a quote,
AccuSure tries to make it as seamless
as possible.
“Businesses know, when workman's
comp comes up, they need to mini-
mize that cost. They're being solicited
by phone calls and emails and they're
AccuSure Brings Simplicity To Solving Workman’s Comp Puzzle For Tri-State Restaurateurs And Food Service Operators
// NEWS
One of the tasks many restaurant operators find onerous (and can't seem to find the time
to do) is deal with insurance, whether it's liability or property, casualty or workman's
comp. They've got to have it, but who has time, running a restaurant?
INSURANCE SOLUTIONS
“With our solution,
restaurants are able to
choose among competing
bids. We create the
platform for them to go get
quotes for their operation
and manage the process
afterwards."
CEO Jamie Reid of AccuSure has developed a solution to take all the headaches out of choosing and renewing workman's compensation in-surance, and soon, many other kinds.
57 • October 2014 • Total Food Service • www.totalfood.com
trying to qualify who to work with and
at the end of the process, they decide
on one or two agents and begin email-
ing or hard copying all this informa-
tion,” he says.
Reid recalls one relatively sophisti-
cated buyer who actually was able to
pull the information together pretty
quickly. “I asked her, how do we stack
up against everyone else? And she
said her former agent gave her a form
to fill out that was 12 pages. “Others
she solicited, she wasn't even able to
get quotes from. She failed to engage
an agent, despite trying to screen on
the front end. She did a great job put-
ting together the information to hand
off to me. We accomplished it all with
about 10 emails back and forth, which
may sound like a lot, but in the past it
was 50 or 60 independent phone calls
moving the information around and at
the end, she still couldn't easily com-
pare quotes,” he says.
“That's what we do, we go out, and
we pre-qualify an agent. We set expec-
tations for how the agents correspond
with the business and when we tee up
an application, it's easy to complete
in five minutes. At the end of the pro-
cess, agents are required to upload
key data, so, at the end of the day, you
can look inside our app and see those
quotes, unbiased, compared side-by-
side, apples-to-apples. It streamlines
that whole process and puts it in one
nice, easy to use place for them to look
at,” Reid notes.
One recent client with $4 million in
payroll and three locations – a fairly
complex set-up – was able to finish
the whole process in seven minutes.
“She didn't need to do any back and
forth with the agent, and she received
a quote in less than 24 hours. So it's
pretty powerful. That application's
now saved for her, and we log her re-
newal into our calendar, so next year,
100 days out before it comes up, we
let her know her workman's comp is
coming up for renewal, would you like
quotes, here's your application from
last year, fill out any changes, and it's
back out to market in seconds, poten-
tially,” he says.
Reid says he decided to focus on
foodservice because it's an industry
where rates are now going up. “There's
a large appetite for restaurants, so any
one agent can only quote so many of
those companies. There might be 50
or 70 insurance companies filed to
provide insurance. It's really hard for a
company to figure out the best one on
its own without some technology that
can reach a greater part of that audi-
ence. That's where we come in.”
As for the agents, they're hand-
picked. “That's where my insurance
experience comes in handy. When
I was on the carrier side, I was ex-
posed to agencies nationwide,” he
says. “There are a lot of good agencies
out there. Insurance brokers are try-
ing to figure out how to get in front of
good businesses, as well. It's not easy
to make that introduction and it of-
ten falls short, just a warm hand-off.
There's still the process of extracting
that information, but we have a more
complete solution.”
Reid says restaurants are looking at
new ways of doing business these days
to maximize profits and minimize
staff work. “I saw the change in '08 and
'09. Everyone became much, much
leaner in those really tough years, and
no one's added back a ton of people.
They've figured out a way to do things
in a streamlined way. Fewer people are
taking on more and more roles in or-
ganizations so they need to be able to
leverage technology like this that can
make it simple, and trust the results
they're getting out of it,” he says. “Let's
face it. Time is money. Now it's all at
your fingertips. We're doing the leg-
work for them. They're busy running
a restaurant. They don't have the time
and resources to do this. They can feel
confident they made intelligent deci-
sions about this. At the end of the pro-
cess, they want to feel that what they
got is the best the market has to offer.
That's what we bring to the table.”
58 • October 2014 • Total Food Service • www.totalfood.com
The college's department of
food service administra-
tion has spent more than
65 years getting students
ready for the culinary and
hotel and restaurant management
worlds and hopes they will now return
for its special reunion honoring alumni
and its new facility.
The event, October 20 from 6 to
9 p.m., at the culinary dining room
in the Student Center Building, in-
vites students and alumni to tour the
multi-million dollar renovation of the
center, featuring the culinary labs. It
also hopes alumni will reconnect with
former classmates, current and retired
faculty members; network with fellow
professionals, and meet new students
and sample their culinary creations.
The Culinary Arts & Management
curriculum leads to careers, not only
in restaurants, but also in commercial,
on-site, and institutional establish-
ments. Graduates of the Culinary Arts
& Management curriculum initially
perform middle management posi-
tions, such as assistants to managers,
supervisors of food production and
service, caterers, stewards, banquet
managers, purchasing agents, chefs,
or bakers. With additional education
and/or experience, upward mobility is
unlimited.
Course work includes culinary
arts, business management, an ap-
proved work experience, and a basic
liberal arts core, the foundation of all
programs. Because of this liberal arts
foundation, Culinary Arts & Manage-
ment curriculum graduates are able to
transfer to four-year colleges. Transfer
agreements with several nearby col-
leges enable graduates to transfer with
full credit. Graduates transfer to bacca-
laureate programs in other parts of the
country.
WCC provides certification through
the ManageFirst Program of the Na-
tional Restaurant Association in
ServSafe and Safe Service of Alcohol.
Students in WCC's hotel and restau-
rant management courses learn how
to oversee housekeeping, office ad-
ministration, sales and marketing, and
grounds security and maintenance,
hiring and training staff and setting
work schedules.
Hospitality management schools
provide instruction appropriate for
students at all stages of a hospitality
career.
The event planning committee in-
cludes Georgianna Anderson ’92, Va-
lene Anglin ’00, Brittney Baeriswil ’10,
Carmen Carway ’88, Emmy Creskey
’81, Stacey Cohen ’95, Diane Lombardi
’75, Kathleen O’Keefe ’79, Juan Rosado
’14, Anna Young ’14, Professors Theresa
Cousins, Desi Colon, Phil McGrath,
Daryl Nosek, and Theresa Schlanger
and director of alumni relations, John
Fellas. RSVP at www.mysunywcc.org/
reunion.
Westchester Community College Set To Celebrate Expanded Teaching Facility And Host Culinary Program Reunion
// NEWS
Did Westchester Community College (WCC) prepare you for a career in foodservice? Or did
the college help you restart your career path on the road to culinary arts and management,
hotel and restaurant management, institutional foods, or foods and nutrition?
CULINARY PROGRAMS
The Culinary Arts
& Management
curriculum leads to
careers, not only in
restaurants, but also
in commercial, on-
site, and institutional
establishments.
Students in WCC's hotel and restaurant management courses learn how to oversee housekeeping, office administration, sales and marketing, and grounds security and maintenance, hiring and training staff and setting work schedules.
59 • October 2014 • Total Food Service • www.totalfood.com
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The Graduate Institute
(TGI) of Bethany, Conn.,
was founded in 1995 by
Dr. A. Harris “Bud” Stone,
who believed in develop-
ing a graduate experience that deviat-
ed from the traditional process of stu-
dents being fed information that they
then “regurgitated” back to teachers
on tests.
“He was tired of working in tra-
ditional institutions where content
trumped context,” says Andrew Sum-
ma, provost/chief academic adviser,
“where individuals sat in classes at
desks looking at the backs of the
heads of other students and taking
notes, with very little discussion, or
dialogue.”
TGI was licensed in 1999, and
opened for business in 2000. Its first
class graduated in 2002.
“Bud Stone's motivation for the
class was really limited to the sage on
the stage who was providing informa-
tion, with students seen as empty ves-
sels, recipients of transferred informa-
tion,” Summa says.
“He wanted to create instead a
model that included some didactic
lecture and at least 40% discussion.
So this whole model gave rise to the
notion that students were considered
colleagues, and that colleagues learn
in a cohort learning community that
usually numbers between 12 and 17,
so that there would be plenty of time
for discussion.”
With the exception of the MA in
Conscious Evolution, classes meet
once a month on the weekend. Week-
end sessions comprise a Friday eve-
ning, from 5 to 9 p.m., and Saturday,
from 9 a.m. to 5 p.m. In addition, cer-
tain programs require one week of
classes in the summer.
Colleagues can enter either the MA
program (baccalaureate degree re-
quired) or the certification process.
“It's very intense,” says Summa.
“Most of our courses are 50-60% an
expert talking, and 40-50%, a discus-
sion among colleagues and cohorts
that gives rise to individual learning.
We all make meaning individually of
what we hear, read, and see, and by
holding these discussions, as part of
the weekend, ideas can not only be
shared but allowed to incubate and
percolate in people's minds.”
Summa explains that Dr. Stone's
idea was to create a safe place, a haven
for people who had mutual sensibili-
ties. “He saw it as a place where peo-
ple who wanted to share their ideas
as adult learners were not confined
by the traditional trappings of higher
education.”
Journals are provided for note tak-
ing, “so the process can be manifested
as a reflection in the journal. There are
no constraints or, in effect, prerequi-
sites that TGI says you must have. It's
all adult learners,” he adds.
But the bottom line? “It's very
transformative. That's the mission.
To quote Oprah, a lot of ‘ah ha mo-
ments,'” he says. “Colleagues internal-
ize what they've learned and they have
the ability to write reflectively in their
journal and they share their internal-
ization of how the learning resonated
with themselves and other members
of the cohort.”
How does this apply to the foodser-
vice business?
“Given the esoteric nature of our
program titles – writing and oral tradi-
tion, consciousness studies, conflict
transformation, learning and think-
ing – these programs are not about
training people, but enabling each
individual to develop as a person, to
help them shape and transform their
world view. Certainly, the learning
and thinking piece, depending on the
experiences of the person in foodser-
vice, could be helpful, as well as find-
ing your leadership voice, and creat-
ing meaning as individuals and as a
society. Our courses apply to any field
of endeavor. And what you learn can
be applied to all aspects of your life
– professional, vocational, personal,
any part.”
Connecticut’s Graduate Institute Thinks Outside The Box With Innovative New Degree Programs
// NEWS
An educational program exists that teaches not only such things as consciousness
studies and organizational leadership, but how to define and assess your strengths,
then capitalize on them.
CULINARY EDUCATION
“He wanted to create instead
a model that included some
didactic lecture and at least
40% discussion. So this whole
model gave rise to the notion
that students were considered
colleagues, and that
colleagues learn in a cohort
learning community that
usually numbers between 12
and 17, so that there would be
plenty of time for discussion.”
continued on page 95
61 • October 2014 • Total Food Service • www.totalfood.com
62 • October 2014 • Total Food Service • www.totalfood.com
Antico, CEO and founder
of the AllergyEats Food
Allergy Conference
for Restaurateurs and
Foodservice Profes-
sionals, has two sons of his own who
suffer from these sometimes fatal dis-
orders. “I remember one night taking
the boys out for dinner when my wife
and daughter were away. My wife usu-
ally takes care of these things. We went
to the few restaurants I knew about that
catered to those with food allergies, but
they all had long waits for a table so we
decided to move on. Two hours later,
the boys are screaming, they're hungry.
I finally got them egg-free pasta, but I
remember wishing there were a guide
for parents like me, to know where we
could take our kids who have to be
careful what they eat.”
As luck might have it, shortly after
he left his former job as a mutual fund
manager at Fidelity to purse this idea,
he played in a golf charity, co-spon-
sored by the Asthma and Allergy Foun-
dation of America. “I said, what do you
think of this idea?”
That was in 2008. In February of
2010, the website was launched.
“In the beginning it was purely a
website, a guide to food-allergy-friend-
ly restaurants,” says Antico. “The con-
ference came out of that. I spoke to a lot
of restaurants, who said, we'd love to
be more allergy-friendly but we don't
know how. A bell went off in my head.
I know the people in the food-allergy
community. I know some great doc-
tors and restaurateurs and experts in
various areas, and thought, why don't
I bring them all together. If there's a
need to be filled, why don't I do that?
We've established ourselves in the food
allergy community,” he says. “Now let's
let the restaurant community know
who we are.”
And so, the conference was born.
Antico describes the original website
as a forum for good food-allergy-friend-
ly restaurants, where people could rate
their experiences for the benefit of the
community. “People have to answer
three multiple choice questions and
we turn that into a numeric rating,” he
says. “The questions are based solely
on food allergy accommodations and
our algorithm quantifies how friendly
these restaurants are.”
As he introduced the idea to restau-
rants, many said they'd love to be more
food-allergy-sensitive but didn't know
how. “I'd built up this network of ex-
perts, and I thought, let me bring all
these people into one room and invite
the restaurateurs,” he says. “They'll
feel better, have greater profits, and our
kids will be able to eat in more restau-
rants. We all want our food-allergy kids
to be safer.”
Antico says restaurateurs knew it
was an important issue, but just didn't
know where to start. That's where his
conference comes in.
The third annual AllergyEats Food
Allergy Conference for Restaurateurs
and Foodservice Professionals will be
held this year Oct. 21 at the Radisson
Martinique on Broadway in Manhat-
tan, from 8 a.m. to 4 p.m.
“We'll have six panels, 14 actual ex-
pert speakers – experts, restaurateurs,
restaurant trainers, chefs who special-
ize in food allergy, college and univer-
sity foodservice workers, even a mom
talking about her own personal experi-
ence with this,” he says.
Attendees will learn what a food al-
lergy is, the best things restaurants can
do to get it right, and what the benefits
are. “We're really going to give a ton of
information,” Antico says. “You won't
be a food allergy expert after one day
but if you don't leave feeling this isn't
as scary as it seems, it's not rocket sci-
ence and I can make a lot of money
catering to a very loyal community -
if they don't leave knowing that, I've
failed. But we will provide everybody
with that.”
People who attend will learn what
diners with food allergies worry about
when they go to a restaurant, the pro-
cedures the good restaurants follow,
common substitutions for recipes that
are dairy-, nut- and gluten-free, and,
especially, why it makes enormous fi-
nancial sense. “It's the best return on
investment they'll ever see. You'll hear
how colleges and universities, who
serve kids with food allergies three
meals a day, seven days a week, for nine
months, do it. That's a much greater
proposition than someone coming in
once a week,” he says.
Antico says it just comes down to
commitment. “The investment is min-
imal, the results fantastic,” he says.
For more information visit: http://
www.allergyeats.com/conference/
Manhattan Food Allergy Conference Gives Metro NYC Food Service Community Opportunity To Update Crucial Strategy
// NEWS
More than 15 million people in the U.S. have food allergies. It didn't used to be something
people worried about. But with this many people at risk from the food that they eat, Paul
Antico saw it as a real opportunity for the foodservice industry.
FOOD SHOWS
“We'll have six panels,
14 actual expert
speakers – experts,
restaurateurs,
restaurant trainers,
chefs who specialize in
food allergy, college and
university foodservice
workers, even a mom
talking about her own
personal experience
with this,” he says.
63 • October 2014 • Total Food Service • www.totalfood.com
64 • October 2014 • Total Food Service • www.totalfood.com
There will be Main
Stage Demonstrations,
Hands-on Savory, Pas-
try, and Mixology Work-
shops, Wine Tasting
Seminars, and Business Panels. The
common thread of this year’s pro-
gramming is sharing your voice by
“Cooking Honest: The Power of Au-
thenticity in the Kitchen.”
“We’ve reinvented the trade show,
shedding the traditional booths and
replacing them with more interac-
tive product experiences,” says An-
toinette Bruno, CEO and Editor-in-
Chief of StarChefs.com. “And we’re
excited to welcome everyone to the
Brooklyn Expo and to Greenpoint, a
neighborhood emerging as an incu-
bator for inventive young chefs and
artisans,” says Will Blunt, Managing
Editor of StarChefs.com
The gastronomic wunderkinds
and legends presenting on the Main
Stage include Joan Roca, Grant Ach-
atz, Dan Barber, Masaharu Morimo-
to, George Mendes, Michael White,
Enrique Olvera, Yoshihiro Narisawa,
and Will Goldfarb, among others.
There will be stellar savory work-
shops featuring Paul Liebrandt of
the Elm, Shaun Hergatt of Juni, Mike
Lata of The Ordinary, and Katie But-
ton of Cúrate.
Matt Lambert of Musket Room will
be employing a Winston CVap for his
“Conceptual Kiwi” workshop. And
Nick Elmi of Laurel will be using a
Unified Brands sous vide table for
his workshop “Exploring New Ter-
rine.”
A once in a lifetime pasta master
class will be given by Thomas Mc-
Naughton of flour + water, Alon Sha-
ya of Domenica, and Joe Cicala of Le
Virtù featuring Arcobaleno.
Pastry workshops will be helmed
by the likes of Meadowood’s Matt
Tinder and Dana Cree of Blackbird.
Black Seed Bagel will be using a Mar-
ra Forni oven to showcase their Mon-
treal bagel technique.
Shaking up DRINK@ICC are The
Bon Vivants Scott Baird and Josh
Harris, Jeff Bell of PDT, and Maxwell
Britten of Maison Premiere, to name
a few. Master Somm Fred Dexheimer
will emcee the raucous Somm Slam
and host a Nespresso professional
“coffee sommelier” workshop.
Alex Guarnaschelli and Norman
Van Aken will judge the 5th Annual
Vitamix Challenge - prizes include
The Ultimate Vitamix Package of
blenders! And among those taking
care of business (panels) will be Mar-
cus Samuelsson (The New Chef and a
Call to Community), Amanda Cohen
of Dirt Candy and Michael Lynn of
Cornell University (Should America
Ban Tipping?), Photographer Dan-
iel Krieger (No Filter: Shooting Food
Photography), Mark Stone of MM
Management (Turning a Restaurant
Profit), and Kevin Brown of Lettuce
Entertain You (How to Lead a Loyal
Kitchen Tribe).
Trend-setting chefs from across
the United States will showcase their
skills at EAT@ICC, including egg-
slut’s Alvin Cailin, Brian Dunsmoor
of Ladies’ Gunboat Society, and Fat
Ham’s Kevin Sbraga. No need to drive
cross country or jet round the globe.
From up-and-comers to luminaries,
StarChefs.com has already done the
legwork. EVERYONE will be in one
place, Cooking Honest at ICC 2014.
StarChefs.com Set for the 9th Annual International Chefs Congress in Brooklyn
// NEWS
At ICC 2014, attendees will join the quest for voice and vision. The three-day, industry-
only symposium will gather more than 100 of the world's most innovative chefs, pastry
chefs, bartenders, sommeliers, and other industry professionals to share their latest
techniques and concepts with their peers-all at the new Brooklyn Expo in Greenpoint,
October 26 to 28.
EVENTS
Experience this one of a kind culinary symposium that gathers more than 100 of the world's most innovative chefs, pastry chefs, mixologists, and sommeliers
“We’re excited to
welcome everyone to
the Brooklyn Expo
and to Greenpoint, a
neighborhood emerging
as an incubator for
inventive young chefs
and artisans,” says Will
Blunt, Managing Editor
of StarChefs.com.
65 • October 2014 • Total Food Service • www.totalfood.com
66 • October 2014 • Total Food Service • www.totalfood.com
parked his cars outside in the weather
at his vast home; because inside the
garages his liquid investment rested.
And he would offer ladleful’s to any-
one who was interested in these black
barrels, stinking of brine and smoke.
I don’t remember the name of the
whisky, nor would it matter at this
point of the story. Just to illustrate
that the cooler weather, was pep-
pered by brown liquor, served with
gusto.
Barrell Bourbon is one such brand
that will remind you of the best things
in life. It is clearly something you
should put on your gift list right now.
Perhaps you should start today, be-
cause it might take some time to find
a bottle. I think DrinkupNY had some
at last glance. There are bottles avail-
able around the country, but once I
tell you more about my discovery, you
may have some problems sourcing it.
Such is the way with excellence.
The patient owners of Barrell have
such barrels. They are filled with their
version of the liquid gold. It shim-
mers in your glass and fills your belly
with warmth.
Get me a nice pastrami sandwich
from Eisenberg’s in New York and we
can begin because that is what Barrell
Bourbon needs. You need something
robust to go with bourbon that is un-
cut.
This is clearly bourbon for food! I’m
prepared to go out on a limb and say
that the first and the second bottlings
of Barrell Bourbon scream for the
sumptuous smoke of Eisenberg’s pas-
trami so that’s what I’m fixin’ to eat
with my bourbon.
Mustard, great rye bread from Pech-
ters, the perfectly brined meat- they
all say to me a lovely glass of Barrell
Bourbon.
But what about the bourbon? What
does this bourbon taste like?
Good question. Bottling 001 is a joy,
packed full of fire, street-cart roasted
nuts in caramel, sea salt and pencil
lead. There are stone fruits that reveal
themselves, but not preserves; in-
stead it’s got a tangy quality. I love the
lick of sea salt and the haze from the
wood that permeates the room. Is the
pastrami speaking to me in this tast-
ing? Sure it is, because brined foods
are brilliant with whiskey. The heat is
magnanimous in the first bottling of
Barrell Bourbon. You cannot escape
it. The combination of grains, a mash
of 70% corn, 25% rye and 5% malted
barley makes Barrell speak unfath-
omable languages. I thought Pappy
immediately, but I think this is bet-
ter somehow. Maybe this is because I
have a bottle of Pappy 15 downstairs,
but I’d rather drink the Barrell. There
is a quality level here that needs to be
discussed.
The Barrell version 002 is to my best
knowledge still available. There is a
bit less alcohol, but this is in no way
greasy kid stuff. It’s jam packed full of
wet stones, salt water taffy (in a very
good way) and quince paste. There is
imaginary cedar closet in your grand-
parent’s old house on the hill in every
sip. It’s drying on the palate and if
you hold a rocks glass of Barrell Bour-
bon 002 in your hand, it evolves into
a time machine from the past. 002
needs contemplation and definitely
food.
I have a bottle of bourbon next to me
that my late grandfather left in my
care. It’s from 1952. Old Forester, Bot-
tled in Bond, 100 Proof. They are two
very different liquors, but they come
rough hewn from similar dreams.
I would dare say, with alacrity but
Bobrow, from page 24
67 • October 2014 • Total Food Service • www.totalfood.com
without alarm that the Barrell Bour-
bon if discovered some sixty years
down the road, has all the stuffing
needed for long life in the bottle.
Which is too bad, because although
whiskey doesn’t get any better in the
bottle than in the cask, it does change
every time the cork is pulled out.
And that is what dreams are made of.
Don’t forget your pastrami sandwich!
If I were to make a cocktail with Bar-
rell Bourbon, I’d err to the side of
a gorgeous simple syrup of organi-
cally grown roses from Maine, lemon
juice that was grilled first, cooled and
juiced and then finished with the
amazing Curry Bitters from my friend
Bill York in New Mexico. I’d hit it with
a bit of exotic mint tea in the tip of my
hat to my mentor in all things literary,
Joy Stocke.
Bosporus River Fizz
Ingredients• 1.5 oz. Barrell Bourbon (002)
• 2 oz. grilled lemon juice- cut lem-
ons in half and grill until charred,
cool/juice
• 1 oz. Turkish mint tea – add mint
to hot tea and let steep for an
hour or so, cool
• 2 oz. rose syrup from Royal Rose
Simple Syrup in Maine
• 1 oz. Seltzer water. I used Moun-
tain Valley Sparkling Water from
Arkansas
• 3 drops Curry Bitters from Bitter
End in Santa Fe, NM
• Pinch of sea salt, like Maldon
• Sprig of spearmint
• Old Fashioned glass with one
large ice cube (2x2)
Preparation1. Prepare your lemonade with
the simple syrup of roses- it’s
ok if there are dark bits in there,
sweeten to taste
2. To a Boston Shaker, fill ¾ with ice
3. Add the grilled lemonade
4. Add the mint tea
5. Add the Barrell Bourbon
6. Cap and shake briskly to com-
bine
7. Pour over your hand cut rock of
ice
8. Add a splash of the sparkling wa-
ter
9. Add a tiny pinch of sea salt
10. Drip bitters over the top and
serve with a sprig of mint
11. Relaxation is at hand, no matter
what the season!
The Barrell version 002 is to my best knowledge still available. There is a bit less alcohol, but this is in no way greasy kid stuff. It’s jam packed full of wet stones, salt water taffy (in a very good way) and quince paste.
68 • October 2014 • Total Food Service • www.totalfood.com
Pic will be opening a Man-
hattan outpost of her Pa-
risian restaurant La Dame
de Pic on Madison Avenue.
La Dame de Pic is built on
the gastronomic principle of scents,
aromas and the culinary “perfume” of
foods.
Like the flagship Parisian restaurant,
diners can expect dishes that are clas-
sically French, with ingredients like
oysters, rabbit, cinnamon leaf from Re-
union Island and Tahitian vanilla.
She plans to open a cafe on the
ground floor of 510 Madison Avenue
(at 53rd Street) that will be a branch
of Metcafé, in Monaco. This will be a
more formal restaurant, “relaxed yet
elegant,” on the second floor, with
echoes of her Paris restaurant, La Dame
de Pic," according to a statement from
her husband, David Sinapian.
Pic will be opening a more casual
cafe on the ground floor of 510 Madi-
son Avenue at 53rd Street called Met-
cafe. The more formal dining concept
will be housed on the second floor.
Pic also has a restaurant in Lausanne,
Switzerland. But it’s for La Maison Pic,
in Valence, south of Lyon, that Pic has
obtained the coveted three Michelin
stars and gained the respect of her pre-
dominantly male peers.
Maison Pic, her family’s restaurant
and country inn in Valence, France,
south of Lyon, first won three Michelin
stars in 1934. Ms. Pic took over the
kitchen in 1997, after the rating had
dropped to two stars. The restaurant —
now run by Ms. Pic and her husband —
regained its third star in 2007.
Anne-Sophie Pic is the daughter of
chef Jacques Pic, and grew up at her
family's restaurant, Maison Pic. Her
grandfather, Andre Pic, was also a chef,
who was particularly known for a cray-
fish gratin dish, and who first gained
the restaurant three Michelin stars in
1934. However she initially decided
not to follow in their footsteps, and
instead travelled overseas to train in
management. She worked in Japan and
the United States as an intern for vari-
ous companies, including Cartier and
Moët & Chandon, but found herself
drawn back to the restaurant for her
"passion."
In 2011, Pic was named Best Female
Chef by organizers of The World’s 50
Best Restaurants.
France's Top Female Chef Set Top Open Pair Of New York Eateries
// NEWS
Diners can expect classically French dishes at Michelin starred
Anne-Sophie Pic’s two new outposts. The only woman in France to
hold three Michelin stars, chef Anne-Sophie Pic has announced
plans to open two dining concepts in New York next year.
CHEFS
69 • October 2014 • Total Food Service • www.totalfood.com
In this moderator-led discussion,
Ms. Stewart will share lessons
from her rise to the top, and of-
fer advice for business owners
and industry professionals in
the challenges of building a brand and
a business in today’s competitive mar-
ketplace. Ms. Stewart will also discuss
the latest cookbook from the editors of
Martha Stewart Living, ONE POT: 120+
Easy Meals from Your Skillet, Slow Cook-
er, Stockpot, and More, a collection of
comforting weeknight favorites featur-
ing recipes that call for just one dish.
Tri-State Food Expo is the regional
tradeshow for restaurant, retail, and
foodservice professionals. The event
serves qualified buyers and industry
professionals in the NY, NJ & CT area.
The trade show is produced by Diver-
sified Communications, and is in part-
nership with the New Jersey Restaurant
Association (NJRA), an association rep-
resenting more than 23,000 eating and
drinking establishments in the Garden
State of New Jersey. Exhibitors include
food, beverage, and equipment manu-
facturers, manufacturing agents and
suppliers, food and beverage and equip-
ment distributors, dealers, brokers, and
traders.
Stewart's presentation will highlight a
full slate of events at the annual Tri-State
Food Expo slated for October 27 - 28 in
Secaucus, NJ.
Martha Stewart Set to Keynote at 2014 Tri-State Food Expo in Jersey
// NEWS
Tri-State Food Expo announced late last month that Martha
Stewart, founder of Martha Stewart Living Omnimedia, Inc. and
Emmy Award-winning television show host, entrepreneur, and
best-selling author, will be the feature of the Keynote Session at the
second edition of the regional restaurant, foodservice, and retail
trade event on October 28, 2014 at the Meadowlands Exposition
Center at Harmon Meadows in Secaucus, NJ.
FOOD SHOWS
Ms. Stewart will also discuss the latest cookbook from the editors of Martha Stewart Living, ONE POT: 120+ Easy Meals from Your Skillet, Slow Cooker, Stockpot, and More
70 • October 2014 • Total Food Service • www.totalfood.com
"I thought it was im-
portant to show them
that printing doesn't
have to be an ink
smudged industry.
Our goal is to leave the planet in
a better place,” says the president
and founder of Cox Printers, a full-
service printing company in Linden,
N.J., that just happens to be one of
the greenest businesses around.
“It all started when we were in a
different location and I wanted to
add solar panels to our roof. But I
didn't own the building so I couldn't
do anything about it. Then I bought
this building six years ago, and knew
I was going to be able to start fulfill-
ing some of my vision of becoming a
very green company,” he says.
The company actually began in
1907 when it was founded by Thomas
H. Cox and son. In 1984 the Kaufman
family bought it from the 3rd genera-
tion of the Cox family.
Kaufman says he always planned
to run a high-quality printing busi-
ness but what was almost as impor-
tant to him was doing it in a sustain-
able, eco-friendly way, a trend that
has caught on rapidly in foodservice.
“I initially wanted to differentiate
my company from the competition.
At the time, everybody was talk-
ing green, but it was mostly 'green-
washing.' Everybody talks it but very
few people walk it. That's not my
personality. If I tell you I'm going to
do something, I'm going to do it. So
we really wanted to walk that path,”
he says. “We became very green, and
were recognized by other similar-
thinking companies and people for
our achievements. If a company is
trying to decide who to use for their
printing needs why not use a com-
pany whose presses are partially
powered by his own solar system and
wind turbines on the roof.
Kaufman’s commitment to green-
ness has struck a chord with many
tri-state food service operators. The
company prints menus for, award
winning Neuman's Catering, out of
New York, which is also very green.
“We do printing and their promo-
tional materials,” he says. “We share
Neuman’s commitment to being
green and their commitment to ex-
cellence.
“Being green doesn't allow me to
charge more, but it lowers my costs
in many cases because we are pro-
ducing our own electric. As long as
the sun keeps shining and the wind
keeps blowing, we are getting the
payback.”
Cox’s green strategy has evolved
into a comprehensive agenda that
has been lauded by many of the
firm’s foodservice costumers. “In-
side the building, we retrofitted and
swapped out over 150 fluorescent
light fixtures for high-energy. We
also recycle our paper and actually
track how many trees we save. All our
wood skids and pallets are ground
into industrial grade mulch with a
goal of zeroing out our landfill. We
even purchase carbon credits for all
of our UPS shipments.
The Cox team has also committed
itself to a common sense agenda. “If
you're not in the warehouse, turn the
lights off. It's a simple thing but we
do it and you would be amazed at
how much it saves. We recycle even
our hand towels because they're
clean and can easily be recycled. We
also have worked diligently to mini-
mize what we put in our garbage
bin.”
Kaufman's two small wind tur-
bines partially power his graphics’
department. “We consume a fair
amount of electricity. The wind is
blowing in Linden, but it's not the
beach, where it's constantly windy.
Garden State Printer Sets Standard For Green Menu Printing
// NEWS
Mike Kaufman decided to go green for two very specific reasons: his young daughters.
GREEN SOLUTIONS
“We became very green,
and were recognized by
other similar-thinking
companies and people
for our achievements. If
a company is trying to
decide who to use for their
printing needs why not use
a company whose presses
are partially powered by
his own solar system and
wind turbines on the roof.
71 • October 2014 • Total Food Service • www.totalfood.com
But the wind is blowing here, and
whatever it produces, why not cap-
ture it,” he says.
Many of the firm’s food service cus-
tomers are intrigued by Kaufman’s
recently installed roof garden. “The
weight of the plants was a big con-
cern. Rather than have a big solid
square, we outlined a little patio
area, lined with succulent rooftop
plants, and added annuals and flow-
ers, and bees. My bees love the plants
and flowers. I know that many chefs
are now harvesting their own honey.”
The reason for the bees is a little
different, but no less green. “Honey
bees are dying. It's a serious issue,
and I found a company: Bee Bold
Apiaries that's doing beekeeping for
people so I reached out to them,”
he says. “I decided to try it, and the
truth is, I love my bees. They're awe-
some.”
Kaufman says recycling and go-
ing green is, indeed, a major trend
throughout the food industry. “Espe-
cially in the paper and plastic busi-
ness, with all the packaging that goes
along with foodservice,” he says.
“You can't ever be too green.”
The company has had more than
a little acknowledgment for its green
agenda. “We won the Garden State
Greenfest award for being a green
business in New Jersey,” he says.
“New York Reporter magazine recog-
nized us as being the greenest busi-
ness in the New York area. Cox Print-
ers is infact a finalist for a “green”
contest for the NJBIZ sponsored
manufacturer of the year awards.
With the Cox focus on the needs
of their foodservice customers they
have taken a unique approach to the
actual sourcing of paper on which
menus are printed. “We simply will
not use what he calls “virgin paper”
out of Southeast Asia. “They're cut-
ting down all the forests, there,” he
says. “If you can't afford the extra
$100 we charge for this, I'll pay it. I
want to use reforested paper. There's
more trees grown today in this coun-
try than 10 years ago and100 years
ago.”
Like what a vegetable farmer does
we are constantly growing and reuti-
lizing the resources. We're support-
ing a whole recycling industry, grow-
ing, cutting, growing, cutting. If we
don't use reforested paper, we're go-
ing to kill an industry and those land-
owners are going to put a Walmart up
there, knock it down, put some con-
crete in, build condos. If landown-
ers can't make money reforesting,
they'll just knock the trees down and
get paid for something else. I'm just
one small company but if there were
5,000 other small companies out
there like me, can you imagine the
results,” Kaufman added.
It’s Kaufman and his Cox team’s
passion that has made his firm a pri-
ority resource for food service opera-
tors that seek a truly green resource.
Look for us at Cox Printers.com.
72 • October 2014 • Total Food Service • www.totalfood.com
If you're Glenn Therrien, it's
a way to pay back his fellow
soldiers and provide a valu-
able service to those in need.
Therrien, president and
CEO of Kitchen Corps, is a certified
Service Disabled Veteran Owned
Small Business (SDVOSB) that pro-
vides temporary kitchens to clients
that are unable to use their current
kitchen facility due to renovations,
construction, disasters, events, or
even remote areas for the military.
“I retired from the US Navy after
21 years as a Warrant Officer. While
I was in the Navy I learned the logis-
tics of foodservice and mass feed-
ing while stationed on US carriers
throughout the fleet,” he says. “I
took the knowledge from my mili-
tary experience and used it to build
this company and support those
who need our services.”
Therrien, a disabled American
vet, used his benefits to assist with
his business, providing full-service
industrial kitchens anywhere in the
U.S. and Canada. “The military men
and women who are on active duty
now, they're performing duties that
allow all Americans the opportuni-
ties we enjoy every day,” he says. A
Seabee moto Glenn has taken with
him from the military and uses ev-
ery day with his company is, “The
difficult we do right away, the im-
possible takes a bit longer.”
Therrien provides mobile tem-
porary kitchens in two categories,
those that are pre-planned such as
renovation and construction proj-
ects and those needed in disaster or
emergency situations.
With the preplanned, we like to
make a site visit to discuss the cli-
ent’s options. After gaining all the
pertinent information we make our
recommendations for the equip-
ment needed and the placement of
the facility. It’s relatively easy. But
during a disaster, our emergency
units move within 24 hours of ini-
tial contact. We try to get all the
planning done while the temporary
kitchen unit is moving. We have
a team travel to the location and
that's where the impossible comes
in. When you're in emergency mode,
things seem to move faster.”
The company now has 50 plus
units available to move from proj-
ect to project to serve as temporary
kitchens wherever they're needed
– construction sites, disaster sites,
hospitals, colleges, business loca-
tions, and much more.
Therrien recalls one assignment:
a college whose kitchen experi-
enced a catastrophic fire. “We had
a temporary kitchen that consists of
five units that we customized into
Retired Navy Officer Starts Temporary Kitchen Company To Support Military & Others In Need
// NEWS
What do the military and foodservice have to do with each other?
MOBILE KITCHENS
Kitchen Corps is a Small Disabled Veteran Owned Business founded in 1997 that is expert at providing mobile kitchens, temporary kitchens, modular kitchens, and kitchen trailers to correctional facilities, prisons, universities, colleges, hospitals, nursing homes, and military bases facing construction, renovation, or disaster relief.
“We had all five units
from Arizona on location
by Monday morning. We
put them together in the
middle of winter which
required removal of
two feet of snow prior to
setup! By that Friday, the
kitchen was put together,
with all the utilities,
decks, and ramps to feed
the students when they
arrived back Monday.”
continued on page 97
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The company, who was the
first to process fresh, fro-
zen, locally-caught cala-
mari, now stocks millions
of pounds of the seafood
at all times, according to James Magee,
national director of sales and market-
ing.
Brothers Andrew and Francesco Rug-
giero came to this country from a small
fishing village in Italy for a better life for
their families, he says. “They opened a
New York City retail fish market that
became much larger in 1971 when
Francesco’s son, Rocco, our current
president, joined the family business.
Rocco revolutionized the Northeast
domestic squid processing industry by
cleaning the unused locally-caught Lo-
ligo Pealei species of calamari, what's
considered the best-tasting squid. He
helped design state-of-the-art squid-
cleaning machinery that could clean
domestic-caught calamari quickly and
inexpensively, making it competitive
with hand-prepared imports. By doing
this, he changed the way that calamari
is cleaned until this day,” says Magee.
As the business grew and became
more successful, it expanded into the
wholesale end and began selling to res-
taurants in New York City and to other
various establishments, Magee notes.
“Rocco, who joined the business in the
early 1970’s, was the one who realized
that there was demand for fresh cala-
mari, especially the domestic species,
Loligo Pealei,” says.
The first Ruggiero Seafood process-
ing plant opened in 1981. “Since that
time, Ruggiero Seafood has become
one of the largest importers of fresh
frozen calamari in the United States,”
says Magee.
In addition to processing and im-
porting calamari, the company devel-
oped Fisherman’s Pride, its original
flagship brand. “We now have so many
species and origins from around the
world we have to distinguish them by
color codes,” he says. “We have Fisher-
man’s Pride Platinum Label® USA/East
Coast, Fisherman’s Pride Silver Label®
USA/West Coast, Fisherman’s Pride
Red Label® Thailand, Fisherman’s
Pride Blue Label® China, Fisherman’s
Pride Gold Label® Thailand, Fisher-
man’s Pride Purple Label® India, Fish-
erman’s Pride Green Label® Peru, and
Fisherman’s Pride Black Label® Korea/
Japan.”
Magee says the company is proud of
its history, especially of being the first
to process and pack the Northeast do-
mestic species of Loligo Pealei. “Our
Fisherman’s Pride® label has become
the standard against which all other
brands are judged,” he says. “With over
half a billion pounds sold to date and
over three million pounds in inventory
at all times, we can offer the largest va-
riety of calamari anywhere.”
The seafood is stored at Garden State
Cold Storage, a freezer storage compa-
ny, in Newark, N.J., along with facilities
in Miami, Fla. and Los Angeles, Calif.,
and the company is currently working
on a West Coast office. “Most compa-
nies don’t have the storage capacity
that we have, requiring them to store
their products at outside freezer com-
panies,” Magee points out. “We have
three million cubic feet and over 11,000
pallet positions in this location, which
allows us to keep all of our products
in one place, strategically located one
mile from Port Newark, Newark Inter-
national Airport, and all major high-
ways.
In addition, its location in Newark
gives the company the ability to be
near the Port of Elizabeth. “This gives
us the advantage of receiving our prod-
uct quickly from the container ship,
and inventoried more quickly, so we
can have it shipped to our customers
within hours of receiving it,” notes Ma-
gee.
But calamari is not all Ruggiero has
to offer. It also provides different types
of seafood from all over the world in-
New Jersey Firm Boasts Tradition Of Highest Quality Seafood Offerings
// NEWS
When people hear the word “calamari,” they generally think of the tasty french-fried
rings at a fine restaurant. But not too many think much beyond that, to where this
delicious seafood comes from. That's where Ruggiero Seafood, Inc. comes in.
SEAFOOD SOLUTIONS
As the business grew and became more successful, it expanded into the wholesale end and began selling to restaurants in New York City and to other various establish-ments, Magee notes. “Rocco, who joined the business in the early 1970’s, was the one who realized that there was demand for fresh calamari, especially the domestic spe-cies, Loligo Pealei,” says.
77 • October 2014 • Total Food Service • www.totalfood.com
cluding breaded calamari; mussels
from Chile; clams from China and Viet-
nam; flounder, tilapia, Swai fillet, fresh
gourmet seafood salads, scallops, and
conch.
“We are an international company
selling our cleaned products to the
USA, Canada, South America, and the
Caribbean islands. We also sell whole
unclean products to Europe and Asia
for further processing. We are located
in Newark but recently opened our
southeast region office in Boca Raton,
Fla. Doing this allows our customers
faster access to our inventory and less
time for the products to travel across
the country on trucks,” Magee says, “so
they're as fresh as they can be and al-
ways available.”
Another benefit? “As a family-run
company, we can make decisions
much more quickly to get product to
market, so our customers are happy
and content,” he says.
Ruggiero Seafood has a direct sales
force that allows reps to work one-on-
one with its customers' sales force. “By
doing this, we help educate the sales
reps, and grow the customers’ business
by helping them sell more,” he adds.
Recently, the company decided to
make the Fisherman’s Pride Calamari
products come in at 100% net de-
frosted weight. “Most companies pack
product 100% net weight, which will
defrost 8-12% short. What this means
is that, when the operator slacks out
our product, they will get a full 2.5 lbs.
of product from a 2.5 lb. package. Our
products are vacuum-packed to pro-
tect the product during freezer storage,
and we have removed the plastic trays
to create a more Eco-friendly product.”
Ruggiero has also started to pack
several of its products in 8-oz. portion
sizes to help chefs control food cost.
What's ahead? “We are focusing
more and more on the retail side of
the business and the portion- packed
product for the chef. As more and more
people are enjoying calamari when
out, we are continually asked to create
fryer- and oven-ready products for su-
permarket chains, as well.
“We are always looking to source
new items, especially in today’s world
of 'meat replacement,'” says Magee.
“We're looking at different types of ov-
en-ready items, such as Panko Breaded
Calamari fries (similar in looks to fish
sticks); frozen precooked items, such
as seafood mixes; calamari in sauce,
things that a consumer can take from
the freezer and have on the table in just
minutes. Our purchasing team is al-
ways looking for items that we can add
to our portfolio that end users need.
We have the ability to source all these
items for them,” says Magee.
To contact Ruggiero, call 1-866-CAL-
AMARI. “We'll set up a meeting where
we come in and show the full line of
products and do a side-by-side cut-
ting,” he says. “We ask all foodservice
and restaurants to contact us to put
your current calamari brand to the
test.”
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on top of things. It's really important
to get something coated on that lamp
in case you hit it, or moisture builds
up, protecting them from any kind of
intrusion,” she explains.
Shat-R-Shield heat lamp bulbs can
be used on a buffet, carving station,
or in a holding area, where plates pass
through an open area, or in the kitch-
en, to keep food hot. “Food needs to
be maintained at 140 degrees or more,
once it's prepared, so that lamp will
provide enough heat to hold the food
at the right temperature. Food safety
is very important,” Yost points out.
The heat lamp bulbs are also used
in the hospitality industry, for events,
whether stationary in a restaurant or
mobile, like caterers moving food in
and out of various venues, she adds.
But they're about more than heat
and light, says Yost. They meet all gov-
ernment mandates.
“All these applications are being
driven by the codes. You have certifi-
cations you must meet. The Food and
Drug Administration is the body that
governs foodservice, but you still need
Underwriters Laboratories (UL) ap-
proval and sometimes other certifica-
tions. Users have to really be looking
at the components in everyday opera-
tions that will keep them in compli-
ance with government mandates,”
she says. “We're constantly watch-
ing those mandates to make sure our
products stay within those restrictions
so we can keep our customers' light-
ing applications within the guidelines.
If a restaurant has an inspection, we
guarantee all lights will be compliant.”
Recently the company moved into
outdoor lighting, with LEDs leading
the way. “There are not a lot of man-
dates yet requiring LED lamps to be
coated yet; its just safer,” Yost says.
“Having plastic from a lamp fall into
food is just as dangerous as glass.
With our safety coated LED lamps you
know you are protected.”
Shat-R-Shield’s coated LEDs not
only contain all fragments if it’s broken
but the coating makes them water-
proof as well. “Whether it's landscape
lighting or just flushing the walls with
light, LEDs have very detailed com-
ponentry inside,” she says. “They're
all designed to have their own driv-
ers or ballast that lights up the bulb,
all housed in that one unit. Any kind
of moisture will corrode the electron-
ics and the LEDs will go out. If you're
spending lots of money on new high-
energy lighting, you don't want to pay
$40 for a light bulb that only lasts two
months, especially when that could
have been prevented with our safety-
coated LED lamps. Outside lighting is
very susceptible to moisture. You're
going to want to protect that invest-
ment.”
But overriding all of that is the safety
factor. “The number one concern of
any restaurant outside safety is what
it will cost them in lost time and lost
product if glass shatters near food. If
you have a lamp or light bulb that's
not coated and it were to break, de-
pending on where it's located, a lot of
that product has to be thrown away
because you have no idea where any
of that glass or phosphorus or any-
thing inside that light bulb went. You
always have the chance that a worker
might be hurt cleaning it up, and
there's also the maintenance side of
having to clean it up, then someone
coming back in to relamp everything
and get started all over. Your biggest
investment is lost product, lost time,”
Yost notes.
Having these types of products
provides the reassurance that any-
thing like this is not going to happen.
“There's total protection there. Safety
is number one but time and money
are right behind it. We help restau-
rants avoid all of that, contributing to
the bottom line.”
Shat-R-Shield, from page 27
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One commonly used
method in the cyber-
attack toolbox is email
phishing where the at-
tacker attempts to ac-
quire sensitive information such as
user names, passwords, and credit card
details by masquerading as a trust-
worthy entity. The recent Target data
breach has been linked to this type of
breach method.
Typically, emails that appear to be from
popular social websites, auction sites,
banks, online payment processors or
IT administrators are commonly used
to lure an individual into opening the
email and clicking on embedded links
that are infected with malware. In fact,
email phishing is one of the most com-
mon forms of attack since most of us
depend upon and use email daily, ei-
ther at your office or at home.
Restaurant owners and managers are
always on the go, sometimes manag-
ing multiple locations and rely on their
smartphone for business. Masked as
coming from institutions, vendors or
people you trust, the new frontier of
phishing is scams targeting mobile
apps.
In recently cited studies, an explosion
of fake notifications are imitating mes-
sages from mobile applications we use
and trust every day. Specifically target-
ing smartphone and tablet users, these
phishing attacks leverage cross-plat-
form mobile apps to spread the great-
est destruction. The rising popularity
of mobile devices means that phishing
attacks aimed at stealing Apple IDs are
becoming more frequent. Through the
first quarter of 2014, Apple ranked 17th
among the organizations most often
attacked by phishers.
The Cost of Phishing For financial services companies, the
fraudulent collection of personal cus-
tomer information can result in loss
of consumer or client confidence in a
brand. This is but one of the great risks
of identity theft that costs the financial
industry billions of dollars each year.
Gartner Group estimates that theft
through phishing activities costs U.S.
banks and credit card issuers an esti-
mated $2.8 billion annually, and be-
tween $61 million per year to $3 billion
per year in direct losses to victims in
the U.S.
How to Prevent a Phishing Attack
Unfortunately, there is no silver bullet
that can be fired to stop these attacks.
However, there are several steps and
guidelines to follow and practice which
will mitigate risks and the potential im-
pact they may cause within an organi-
zation.
Be Suspicious of emails that contain the following: Grammar and/or spelling mis-
takes within the company head-
er, email address or the message.
Generic salutations. Requests from a financial institution
for your password, personal informa-
tion, credit card information or other
actions like a wire transfer. If you have
doubts, you should call the company
or their customer service department
to verify that the email is legitimate.
Suspicious attachments, espe-
cially from someone with whom
you're not familiar. If you receive an
email from a trusted friend or col-
league, call or text them to ensure
that the attachments are legitimate.
Suspicious LinksIf emails contain links that might be
doubtful - DON'T CLICK ON THEM!
They could be malicious and lead to
an infection of your computer. Follow
the guidelines above, and if you are not
sure or require additional assistance,
please forward the email to your com-
pany's IT Security Team.
Common SenseFinally, the best tool you can use to
avoid an email phishing attack is com-
mon sense. If an email seems suspi-
cious or too good to be true, feel free to
hit the delete button.
Robert Fiorito, serves as Vice President,
HUB International Northeast., where
he specializes in providing insurance
brokerage services to the restaurant in-
dustry. As a 20-year veteran and former
restaurateur himself, Bob has worked
with a wide array of restaurant and
food service businesses, ranging from
fast-food chains to upscale, “white
tablecloth" dining establishments. For
more information, please visit www.
hubfiorito.com
Your Restaurant is a Target: Email Phishing Cyber Attacks Go Mobile
// INSURANCE FIORITO ON INSURANCE
As we have recently seen, today's cyber criminals have become very sophisticated in their
attacks on companies in all industries, restaurant and food service included.
Bob Fiorito,Vice President of Business Development at Hub International
In recently cited studies, an
explosion of fake notifications
are imitating messages
from mobile applications
we use and trust every
day. Specifically targeting
smartphone and tablet
users, these phishing attacks
leverage cross-platform
mobile apps to spread the
greatest destruction.
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Veronica joined C-CAP when
she was a junior attending
Port Richmond High School
in Staten Island. With the
support and encouragement from her
high school culinary arts teacher James
Ryan, Veronica entered the C-CAP NY
Cooking Competition for Scholarships
as a senior and was awarded a $20,000
scholarship to attend City Tech-CUNY.
She is the first generation of her family
to attend college.
Veronica thought her interest and skill
lay in the savory side of the kitchen,
but when she accepted a pastry intern-
ship at Craft Steak through C-CAP’s Job
Training and Internship program, she
discovered her true medium in pastry.
C-CAP connected Veronica to her next
job as a Pastry Cook at Marc Forgione,
beginning the journey that led to her
current role as Pastry Chef of the same
kitchen. In the interim, Veronica worked
in the pastry kitchens of American Cut,
and Locanda Verde under Pastry Chef
Karen Demasco.
What are your responsibilities as Pas-try Chef at Marc Forgione?I oversee the menu change and ideas,
inventory and food cost, hiring staff,
production and plating service, creating
better working environment between
FOH and BOH, and purchasing fresh
Veronica Rivera, Pastry Chef at Marc Forgione in Tribeca
// C-CAP TRADE TALK
Joyce Appelman, New York, NY
j oyceappe lman@gma i l .com
WITH JOYCE APPELMAN
Veronica Rivera is 23 years old and making a splash on the New York pastry scene as the Pastry
Chef at the highly praised Marc Forgione restaurant in Tribeca.
85 • October 2014 • Total Food Service • www.totalfood.com
Veronica Rivera is 23 years old and making a splash on the New York pastry scene as the Pastry Chef at the highly praised Marc Forgione restaurant in Tribeca.
ingredients from markets to supply the
kitchen.
What inspired you to pursue cooking professionally? My family, like many others, comes to-
gether with food. It was always a way
to get us all together to talk, laugh, and
smile. Now I have the pleasure of seeing
others experience the same.
How did C-CAP shape your career? My internship at C-CAP completely
changed my career. I initially wanted to
cook savory; pastry was not my strong
suit. Knowing this, C-CAP enrolled me
in a pastry internship, which changed
my mind and my life. Then C-CAP con-
nected me with Marc Forgione. That op-
portunity jump started my career and
has gotten me to where I am today.
Who is your culinary idol and why? Karen Demasco, former Pastry Chef at
Locanda Verde. She is everything a pas-
try chef should be. Her knowledge and
work ethic is truly inspiring. She has
really given me so much insight in this
industry. I look up to her.
What’s the one ingredient you couldn’t
live without? Vanilla. Vanilla definitely puts an extra
pop in every dessert you make. It is the
salt of the pastry world.
Is there an ingredient that you feel is particularly underappreciated or un-derutilized? Cardamom. Cardamom to me is one of
those spices that does not get used as of-
ten as it should.
What are your most essential kitchen tools? A bowl scraper and an offset spatula are
my trusty sidekicks.
What is your favorite piece of culinary equipment? Immersion Circulator. The possibilities
are endless with one of these bad boys.
If your cooking style were a film, what would be the tag line? KEEP IT FRESH. And there is no bet-
ter way of keeping it fresh than using
fresh ingredients. Every Wednesday and
Saturday you can find me at the Union
Square Market gathering ingredients for
work. It truly makes you appreciate your
product more.
What does success look like to you? Success to me is when you start to in-
fluence and change the lives of others.
When you become a mentor and a rea-
son for someone else’s success. There’s
no better feeling than that.
What advice would you give your younger self if you could go back in time? Write down everything! Even if you
think it is not important. There are
times I wish I did and to this day I try to
remember specific recipes, ingredient
names, brands, etc. that were shared
with me.
86 • October 2014 • Total Food Service • www.totalfood.com
like beer, sausage and football?”
Ditch Plains West Village, New York“We have some new pitchers we're
offering that are great for football such
as Pacifico Pilsner, Brooklyn Okto-
berfest, and Captain Lawrence IPA.
We also have great items like deviled
eggs with fried shrimp now and wings
that come in (buffalo, bbq or sambal)
style.”
Duke’s Original Roadhouse, New York
“We offer $10 Pitchers & $25 Beer
towers during EVERY NCAA & NFL
game. Also – on Sundays we do an in
store Pick em for anyone who comes
to the 1pm & 4:30 games. Each week
we collect the sheets then at the end of
the season – we draw for a grand prize
winner who will get a BBQ & BEERS
party for 10 at Dukes!”
NYSRA, from page 22
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But those with WineRacks
by Marcus had virtually
no damage because these
racks are made to resist the
kind of violent shaking and crashing
of the earth that happens frequently
in California.
Napa Valley’s wine industry suf-
fered $80.3 million in damage from
the 6.0-magnitude earthquake last
month, according to CBS in San
Francisco. The New York Times says
the damage may be closer to $1 bil-
lion.
But restaurants with WineRacks by
Marcus had minimal to no damage.
California based WineRacks by Mar-
cus has built a reputation at many of
the nation's most talked-about res-
taurant, hotel and casino properties
as an innovator in the high volume
storage of wine.
The Marcus Racks® are furnished
with feet to protect flooring. Bottles
are placed horizontally on the wine
racks, and shelves are available for
375 ml half bottles, 750 ml full bot-
tles, 1.5 L magnums (and larger) and
for wooden boxes.
For large-bottomed bottles of cham-
pagne and sparkling wines Mar-
cus offers a champagne shelf. The
shelves are available in single,double
and triple bottle depths. Many of
WineRacks' top customers specify
the line when esthetics are important
because the aluminum rivets permit
the whole shelf to be color anodized
in the manufacturing process.
But perhaps the most outstanding
part of the company's storage sys-
tems is that they cradle each bottle
on both sides. Why? Because that's
what protects wine in an earthquake.
Because the bottles do not touch
each other, they are spared the glass-
against-glass shock, and because
they are cradled, they do not fall out
open sides, as is common with "X"
style storage.
“We lost absolutely no wine,” says
chef Sean O'Toole of Torc in Napa.
“We didn't have the racks bolted to
the wall, as Marcus suggests, which
made them kind of fluid. But with
all the movement, all that happened
was it just jogged the racks and tilted
them, but they absorbed the shock.”
O'Toole, whose restaurant, contem-
porary American cuisine focused on
international foods, has only been
open 10 months. “I would buy those
racks again in a minute,” he says. “I
spent some time in Las Vegas, where
they're pretty common. Opening my
own restaurant I remember them
being really sleek and clean-looking
but also very functional. I wanted
them for Torc.”
Golden State restaurateur Giovanni
Scala noted: “The racks were SOL-
ID. Nothing came out of the shelf.
We lost no wine. We've had the
MARCUS racks at least 10 years and
Wineracks By Marcus Enables Napa Foodservice Wine Inventories To Withstand Impact Of EarthquakeWhen an earthquake ripped through Napa Valley in late summer, many restaurants lost
thousands of dollars in wine inventories because they didn't have the right racks.
Golden State
restaurateur Giovanni
Scala noted: “The racks
were SOLID. Nothing
came out of the shelf.
We lost no wine. We've
had the MARCUS racks
at least 10 years and
they've been great. The
earthquake proved it.”The Marcus Racks® are furnished with feet to protect flooring. Bottles are placed hori-zontally on the wine racks, and shelves are available for 375 ml half bottles, 750 ml full bottles, 1.5 L magnums (and larger) and for wooden boxes.
// NEWS INVENTORY MANAGEMENT
89 • October 2014 • Total Food Service • www.totalfood.com
they've been great. The earthquake
proved it.”
Giovanni notes that wine is the
draw for his restaurant Bistro Don
Giovanni in St. Helena, CA north-
ern Italian cuisine with pasta, bread,
desserts all made in-house, so it's es-
pecially important to have racks that
can protect the bottles.
In business since 1998, WineRacks
by Marcus was initially formed to
provide wine storage solutions for
customers of a large wine storage fa-
cility, who required safe, accessible,
and space-efficient storage, with the
capability to withstand the occa-
sional earthquake.
Founder Steve Marcus had a hard
time finding custom racks for the
company's stage lockers and decid-
ed to make exactly what he wanted.
Using his own passion for safe wine
storage, Marcus designed the racks
to be efficient, lightweight, and stur-
dy. The racks are still, as they were
when Marcus started the company,
hand-built, according to his wife and
co-founder Nancy Marcus.
Most insurance does not cover
earthquake loss. It is considered an
act of nature and therefore not insur-
able. That's why it's critical to store
wine securely on racks designed to
protect each bottle, as WineRacks
by Marcus does, with its unique way
of individually cradling each bottle.
The bottles sit low enough in the
cradle to survive a 6.0 earthquake.
Marcus was no stranger to earth-
quakes. Growing up in the Bay Area,
he lived through many. He visited
the Point Reyes Earthquake Station
and studied how the earth moves in
an earthquake. He understood the
importance of cradling each bottle
individually, and cradling them low
enough to prevent "bounce out.”
That's why wine stored in WineRacks
by Marcus withstood the tumult and
trashing of the earthquake. Restau-
rants with this type of wine storage
thanked their lucky stars, more than
once, you can bet.
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FarmersWeb is a new website
that makes it easier for food-
service operators to get ev-
erything that's in season in
the tristate area. The site brings farms
and buyers together for a wide variety
of crops and foods that are produced
here, according to Jennifer Goggin,
CEO and co-founder.
“We were fortunate to have started at a
time when the trend was growing,” she
says. “We thought the service would be
useful and necessary but didn't realize
it would become such a hot topic!”
FarmersWeb was formed in January of
2011 and customers were able to start
purchasing about a year later.
“One of my other co-founders and I
used to work at a local food distribu-
tor,” Goggin explains. “While we were
there, we noticed there was no real way
for farmers to connect directly with the
end purchaser to get their products out
to market. Most farms have their own
truck, or can contract with a driver.
They don't need a distributor who takes
such a high mark-up. The demand was
there for local products, but there was
no way to get them to restaurants effi-
ciently. We noticed the lack of connec-
tion and thought, we could build a tool
to allow that to happen automatically
and efficiently.”
FarmersWeb was born.
It's simple for buyers to take advantage
of the website. “It's very straightfor-
ward,” she says. “Create an account on
our site, click “Join,” give us your name,
contact information and delivery ad-
dress, and right from there, you can go
shopping.”
Buyers can search for products, browse
by category, and if they have a favorite
farm, they can simply go to that profile
and see what's available. Once you've
found what you're looking for, you put
it in your cart and checkout is easy.
“The system will automatically show
delivery date options, and any order
minimums,” Goggin says. “We've au-
tomated the whole checkout process.
Once you place your order, the farm
confirms the order, picks and packs
it, then delivers it. It's like any e-com-
merce site for buyers but it's tailored
to the wholesale buyer buying food in
bulk.”
On the farm side, there's now a wait list.
“We've had a lot of interest on the farm
side,” she says. “There are currently 30-
35 farms on our site and many more on
the wait list. To join the wait list, farms
have to tell us where they are and the
product categories they sell,. When our
demand exceeds the supply, we go to
the wait list to find somebody else who
has apples, let's say, and then that farm
can join the system. All it takes is for
them to fill out their profile, their in-
ventory, their prices and how many of
each are available and then their deliv-
ery setting. That's it.”
Once the information is all in the sys-
tem, farmers become an active seller
on the site and buyers can purchase
from them.
“We have a full range of products that
are grown, or produced in this area
– meat providers, produce growers,
dairy, eggs, pantry items like honey,
maple syrup. We have everything you
could want that's available here,” says
Goggin.
The benefits for foodservice opera-
tors are many. “Creating a connection
benefits the operator, and, as a buyer,
it's a much easier way to discover new
producers near you and what's in sea-
son,” she points out. “If you're not us-
ing FarmersWeb, you're either going
to farmers' markets, which are a very
small representation of all the produc-
ers available in this region, or search-
ing on Google but a lot of farms aren't
easily found that way. And a listing
on Google can't always tell you if the
farm's retail or wholesale. You have to
essentially start calling around and that
takes time. We're putting it all on one
platform to make it a lot easier to find
what you're looking for.”
Goggin says foodservice operators real-
ly like the one point-of-contact. “They
are used to calling their distributor and
saying, I want 50 different items, and
the distributor takes care of it in one
FarmersWeb Creates Connection For Metro NYC Restaurateurs And Food Service Operators With Farm to Table Resources
Buying locally has become an important trend in the foodservice world. The food
comes straight from the farm, so it's fresher, and in season. But the biggest reason?
Customers are now demanding it.
// MEET THE NEWSMAKER
The site brings farms and buyers together for a wide variety of crops and foods that are produced here, according to Jennifer Goggin, CEO and co-founder.
continued on page 94
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Farmer, from page 91
shot.”
Buyers really like buying from the
farms, she adds. “The items are being
picked and packed for them, and it's
a much fresher product. It hasn't been
sitting in a warehouse. The producer
knows how to handle the items. The
farmer who grew it is putting it on the
truck. It's all going to be handled in a
much better way.”
Producers benefit because it's an easi-
er way to be discovered. “We highlight
them on the site, and when we add a
new item, we have our 'what's new'
carousel to showcase it. They can more
efficiently manage their business and
it's an easier way for farms to publicize
their availability list, to capture every
order in one place and then easily pack
the items from this one system. The
record keeping is all taken care of for
them, and at the same time, it's getting
them new customers. A win-win.”
FarmersWeb takes commissions from
the farms, though it will soon roll out a
version of the software that will charge
a monthly fee instead. “It doesn't cost
anything to join. We just take a com-
mission on the farm side for each sale,”
she says. “It's all free for foodservice
operators.”
Distribution is regional, mostly the
tristate area, Goggin notes. “Most of
our buyers are clustered in New York
City and its suburbs – Westchester, New
Jersey, Long Island, Connecticut. We
have a 250-mile radius for our farms.
The hub is Manhattan.”
But there are plans to go national. “We’ll
allow farms to link their Facebook page
or link to their page on FarmersWeb so
they can use it with their own custom-
ers anywhere in the nation,” she says.
“That will help us get a national foot-
print going.”
FarmersWeb services restaurants, ca-
terers, schools, retail stores and offices
that have a cafeteria.
“This trend is being driven by consum-
er demand, as most things are. People
are becoming more aware of what
they're eating, what's in it, how it's
grown, what it means to think about
where your food comes from, stem-
ming from health or environmental
concerns, or even economic ones, from
the community-building perspective.
Shopping local makes sure the dollars
stay in the community. That's become
important to people,” Goggin says.
The fact that consumers show a will-
ingness to vote with their dollars, to go
to places that source responsibly and
showcase the farms that they work with
to get that direct connection, is what
makes operators want to deal with
FarmersWeb, she says. “The industry is
responding. This is what diners want.”
Word-of-mouth has been the primary
way FarmersWeb has been marketing
itself. “We do some social media, most-
ly on the farm side,” Goggin says. “We
had relationships with lots of farms be-
fore we started this. The farms would
tell other farms, or we'd go to them and
say we need a goat cheese producer,
and they'd say, yes, there's one down
the road. We grew it pretty organically.”
On the foodservice side, the whole
team reached out, she says. “If we went
out to eat, we talked to chefs. Once
we got a critical mass going, it was all
word-of-mouth. We've had little ar-
ticles here and there. The world is start-
ing to learn about us.”
For more information, go to Farmer-
sWeb.com, or email: info @farmer-
sweb.com.
95 • October 2014 • Total Food Service • www.totalfood.com
The admissions process starts with
going online to explore the programs
and certificate offerings. For more in-
formation, prospective students can
call TGI and set up a meeting with a
staff member, who will talk through
the course offerings. “Many of our
colleagues say, 'All these MA degree
programs are really interesting to me,
I don't know which one to pick,'” says
Summa. “So we talk to them about
each program.”
Once a program is selected, registra-
tion is easy. Simply fill out the applica-
tion online or on paper, come in for an
interview with the program coordina-
tor, who discusses what interested the
learner in this particular program. “We
also ask, what's their understanding of
learning in a cohort, what would they
contribute to a cohort community,”
Summa says.
Then students are required to sub-
mit a vision statement. “Their own de-
scription of why they're interested in
this program and what they can bring
to the institute community,” he says.
They must also have the official tran-
scripts from their undergrad experi-
ence for the MA program.
Tuition for any of six MA degree
programs is $15,200 for the two-year
program, offered over 24 months. At
graduation students are awarded 36
credits. Five of the six MA programs
also require a one-week summer ses-
sion in each of the two years.
Each MA program also has two op-
portunities for self-directed learning,
a mentorship and/or internship, and a
culminating project. “Each colleague
can select a mentor, or work as an in-
tern, and each colleague can self-se-
lect the topic for his or her culminat-
ing project, the capstone of each of the
MA programs,” he says.
“It's a way to focus on the differ-
ent areas of yourself, leadership, self-
knowledge, self-directed study. And
it's applicable across all industries,”
says Summa. “It's about promoting
self-transformation, personal devel-
opment. The educational experience
at TGI allows colleagues to establish
their own learning goals, engage in
self-assessment practices, identify
their cognitive idiosyncrasies in their
own learning processes, facilitate self-
directed learning, and engenders a
self view that they are autonomous,
confident and capable learners who
are very resilient, knowing they can
accomplish whatever task lies before
them.”
For more information, go to www.
learn.edu or call 203-874-4252.
Once a program is selected,
registration is easy. Simply
fill out the application online
or on paper, come in for an
interview with the program
coordinator, who discusses
what interested the learner in
this particular program.
Graduate Institute, from page 60
96 • October 2014 • Total Food Service • www.totalfood.com
and received two-star ratings from the
New York Times and New York maga-
zine. Schenker’s newest venture, The
Gander, is what he describes as an ap-
proachable neighborhood restaurant
with sophisticated but casual Ameri-
can dishes.
“Recette is kind of my laboratory,”
Schenker, 31, said. “It’s more about try-
ing a lot of things. Instead of getting a
huge portion, you can build your own
tasting.”
His first foray into the restaurant
world was at age 14, flipping burg-
ers under McDonalds’ golden arches.
Drugs and partying soon took over his
life; Schenker grappled with and even-
tually overcame addiction to heroin
and crack. He ended up in jail, where
he was assigned to the kitchen. His
personal struggles are the subject of his
upcoming book, All or Nothing.
Through a local vocational school,
he learned the basics of running a
kitchen. He began working his way up
the ladder at some higher-profile res-
taurants like Café Maxx in Pompano
Beach, Florida, and Mark’s Las Olas in
Fort Lauderdale (now defunct). Yet, de-
spite his early dedication to cooking, it
wasn’t until age 22, when he made his
way to City Cellar in West Palm Beach,
that he knew it would be his career.
“I was offered a sous chef position
and it was different,” Schenker said.
“That’s when I really knew I was into
it—if I was told to be there at noon, I
was there by 9.”
Three years later, he left the position
for a job in the kitchen of the presti-
gious Gordon Ramsay at the London
in New York City. According to Schen-
ker, he went from managing a group
of people at City Cellar to essentially
starting back at the bottom.
“It was awesome,” Schenker said.
“I learned discipline, organization,
fineness and technique.” Shortly after
launching headfirst into Recette at age
27, he began hosting “Mondays with
Jesse” on the second Monday of every
month. The dining room at Recette
turns into a food tasting event as
Schenker concocts a 10-course tasting
menu from “chicken scratch thoughts,”
moments of inspiration from conver-
sations with his cooks or something
he recently read about or ate. He loves
sharing his culinary creations with the
group of dedicated attendees who keep
coming back each month.
On rare days off, he often lets his
passion for food run wild. “If I have one
night off a month, I like to take advan-
tage of it,” Schenker said.
He’s been known to crisscross town
with friends, sampling as many meals
as he can get his hands on. Schenker
likes comfort food or at least his ver-
sion of it. He often eschews the new,
trendy spots in favor of established
restaurants where he knows he’ll get a
great meal. Favorites include high-end
Italian from Del Posto, French from
Jean Georges and sushi from Soto.
“I’m very keen on knowing what’s go-
ing on in the industry and supporting
my co-workers,” he said. “There’s so
much talent out there.”
For the first time, Forbes is bring-
ing together 1,000+ members of the
Forbes 30 Under 30 list with some of
the globe’s top leaders and mentors to
create partnerships that will change the
world over the next 50 years. The Under
30 Summit will take place in Philadel-
phia from Oct. 19 – 22.
At the Under 30 Summit food fes-
tival, Schenker will square off against
other rising culinary stars. He will com-
pete against other up-and-comers like
JJ Johnson, Adam Leonti and Max Suss-
man for the title of America’s top young
chef.
Call Vic Rose: 732-864-2220
McDonalds from page 3
97 • October 2014 • Total Food Service • www.totalfood.com
one facility, located in Arizona,” he
recalls. “This college was on the East
Coast. Fire struck the kitchen on a
Wednesday evening, our project
team arrived on site Thursday. On
Friday we were awarded the con-
tract because we were the only com-
pany who could provide the needed
facility and services within seven
days. The students were on spring
break and they wanted it completed
before they came back. We had all
five units from Arizona on location
by Monday morning. We put them
together in the middle of winter
which required removal of two feet
of snow prior to setup! By that Fri-
day, the kitchen was put together,
with all the utilities, decks, and
ramps to feed the students when
they arrived back Monday.”
Therrien says this is where his
military experience comes in handy
at the company. “I'm going on auto
pilot. We band together as a team.
We dig in and meet the goals. There
are 24 hours in a day, therefore
nothing is impossible.”
Most of his business, he says,
consists of locations – hospitals,
schools, even military bases – that
are 50 to 60 years old and need their
kitchens renovated or updated.
“A lot of times they need asbestos
removal, which is a large and time
consuming project, or their plumb-
ing or electrical is outdated and not
able to meet current codes and in-
spections in these outdated com-
mercial kitchens. That's where we
come in, while they're renovating,”
says Therrien.
The CEO says only about 25% of
his business is taking care of emer-
gencies. “The majority of our work
is hospitals, colleges, and construc-
tion sites. Immediate emergency
and disaster relief are quick and
short term needs. Our facilities be-
come necessary during the long re-
building term for these projects in-
stead. But there are plenty of times,
a temporary makeshift kitchen is
essential for immediate relief,” he
says.
Kitchen Corps played a big part
in Hurricane Katrina. “We brought
military ethics into the civilian
world,” he says. “When Katrina
made landfall, our phone was ring-
ing off the hook for weeks. Our en-
tire team was working around the
clock to meet the demand of our
services in the gulf coast. Although,
many companies took the opportu-
nity to raise their standard pricing
almost 3 times as much as normal,
Kitchen Corps prides itself in the
fact that even during the emergen-
cy and disaster of the hurricane we
kept all of our standard pricing for
our clients.”
Therrien says what makes his
company stand out is that our
equipment is maintained better
than our competitors. “We spend
our profits on keeping our units
clean, maintained and up to date.
All of our units arrive on a client’s
site grease-free and operational. A
client is shown that the entire facil-
ity and all the equipment are sani-
tized and operational prior to their
use.”
At every project site the tempo-
rary kitchen facility will be inspect-
ed by the local health department.
Our clients have no need to worry
about the temporary kitchen facility
being rejected. Our units meet all
International Building Codes and
local Health Department needs.
What's really significant to cus-
tomers is that the temporary kitch-
en’s commercial exhaust hoods with
tempered-air make up. This means
that the air being brought into the
facility is temperature controlled,
allowing our units to maintain com-
fortable working conditions in all
climates. The same unit can go from
International Falls, Minn., to Key
West. It's often above what our cus-
tomers expected.”
Therrien says he's starting a new
project: attachable kitchens. “It's
a permanent solution if someone
wanted to expand its existing opera-
tion. We would install the modular
kitchen to the outside of the existing
building, attach it, create an access
to its current kitchen, and it would
help them manage their overflow. It
also eliminates construction time
on their site,” he says. With this
concept the client’s do not have to
be concerned with the hassle of an
active construction site. Within a
matter of weeks an expansion on
the current kitchen facility with less
cost and time of a renovation.
Therrien says Kitchen Corps has
an internal marketing department,
however, being in a small industry,
references and word of mouth is one
of our best marketing tools. “All we
need to know is how a clients cur-
rent operation works and we'll sup-
ply a facility that will continue to
feed their clients or patients,” he
says.
He says the company didn't start
out as a temporary kitchen busi-
ness but as food service manage-
ment. “My wife had 20 years' expe-
rience with government contracts, I
had foodservice experience, and so
we started feeding military troops
in remote areas and used a mobile
kitchen. However, with the US going
to war, the contract was cancelled.
In the '90s we had this very expen-
sive mobile kitchen and didn't know
what to do with it. So we spent 30
days on the phone calling ship-
yards, construction companies,
hospitals, anyone we could think of
that could use a temporary kitchen,
and the phone hasn't stopped ring-
ing since.”
Kitchen Corps, from page 72
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99 • October 2014 • Total Food Service • www.totalfood.com
was four other Vendy victors: Hallo
Berlin, NY Dosas, Calexico, and Sol-
ber Pupusas.
“The Master’s Cup should be a great
way to recognize how far the Vendy
awards have come and where street
food has come in the last 10 years,”
said Basinski.
Since its start a decade ago, the
Vendys have expanded to events in
other cities including Philadelphia,
Chicago, New Orleans and Los An-
geles. “Ten years ago, there really
were no fancy food trucks across the
country,” Basinski says. “The Vendys
provided inspiration to a lot of peo-
ple and really started a trend.”
All five competing carts and trucks in
the Master’s Cup have won a Vendy
Cup - awarded for best street food
as judged by a panel of chefs, foodie
TV personalities and executives in
a prior year. King of Falafel has the
distinct honor of having won both
a Vendy Cup, and a People’s Choice
award (voted by event attendees) in
2010.
The panel of judges featured an all-
star cast:
Chef Alex Guarnaschelli: Food Net-
work and Cooking Channel Person-
ality, Florent Morellet: Former own-
er of the beloved eponymous NYC
French diner Florent, Adam Rich-
man: Food Expert; Host of the Travel
Channel’s Man v. Food, Alicia Quar-
les: E! News Correspondent, Sarah
Simmons: Chef/Owner of City Grit, A
Culinary Salon, Maria Torres-Spring-
er: Commissioner of NYC’s Depart-
ment of Small Business Services
Citizen Judge Hannah Lyter: Lyter
was the winner of this year’s Citizen
Judge competition. Hannah blogs
about fashion and photography, and
roams the city in search of the best
food finds.
The Vendy Awards, the first and larg-
est street food event series in the
country, is an annual event to benefit
the Street Vendor Project at the Ur-
ban Justice Center, a membership-
based organization that provides
advocacy and legal services for more
than 1,800 vendor members. The
Vendys, which have been New York
City’s most beloved street food com-
petition for 10 years, has expanded
nationally to include events in Los
Angeles, Philadelphia, New Orleans,
and Chicago.
The Street Vendor Project is a mem-
bership-based project with more
than 1,800 active vendor members
who are working together to create
a vendors’ movement for permanent
change. The Street Vendor Project
is part of the Urban Justice Center,
a non-profit organization that pro-
vides legal representation and advo-
cacy to various marginalized groups
of New Yorkers.
Vendy Cup, from page 8
100 • October 2014 • Total Food Service • www.totalfood.com
Initially it was “no smoking” in
foodservice establishments,
and now it’s almost universal.
Then, the reduction of trans
fats, and now they too are al-
most extinct. Posting calorie counts
started out affecting operators with
20 or more units; two states now
want to reduce it to 10. New York
City started out with requiring paid
sick days for companies with 50 or
more employees; now it’s down to
five. Wait until you read what the San
Francisco Board of Supervisors is
considering.
A set of new scheduling and re-
cord keeping mandates would force
the owners of restaurants and retail
stores that have 11 or more loca-
tions in the United States, to comply
with a series of rules and regulations
that will put the city, not the owner,
in control of key business decisions.
Its title is the “Retail Workers Bill of
Rights.”
Before you take any solace in the
fact that it is San Francisco’s prob-
lem, there are two things you should
know. First, one of the supporters
of this legislation is the Service Em-
ployees International Union (SEIU),
which has been a major player in an
attempt to unionize quick-service
workers across the country. The
other is simply that San Francisco is
a very sophisticated city, much like
New York; in fact, the cost of its re-
tail space is higher than NYC (Crain’s
New York Business, 8-18-14), and
both cities are now governed by lib-
eral legislative bodies and have may-
ors of the same political persuasion.
Sound familiar? Here is the laundry
list of what owners would have you
do.
Give the city access on demand
to payroll and employment records.
Offer more hours to part-time em-
ployees before hiring additional em-
ployees or using employment agen-
cies, if the part-time employees are
qualified to do the work and have
been performing similar work for
the business. The offers of addition-
al hours must be made in writing.
Businesses are required to offer only
enough hours to give the part-time
employees eight hours a day, or 40
hours a week.
Require employers to pay employ-
ees for any shift cancelled with fewer
than 24 hours’ notice.
Retain employees who have
worked for the business for at least
six months, for a minimum of 90
days if the business is sold.
Maintain a series of records, in-
cluding written offers of more hours
to employees, offers of employment
to existing employees following a
sale of the business, and a list of em-
ployees who worked for the business
at the time the business was sold.
Records must be kept for four years.
Needless to say, the California
and Golden Gate Restaurant Asso-
ciations, as well as other industries
that would be affected, are working
to oppose this burdensome proposal
sometime this fall. However, even if
it should fail to pass, the proponents
will continue to press for its passage,
just as they did for mandatory health
care insurance.
Javier Gonzalez, director of lo-
cal government affairs, San Jose, for
the California Restaurant Associa-
tion’s government affairs and public
policy, made the following observa-
tion: “For operators, it would be a lot
more challenging to schedule their
employees with all of these require-
ments. The record retention require-
ments would be a huge burden, and
also slow down the hiring process.”
The following statement is exactly
why I’m bringing this to your atten-
tion. “Gonzalez added that he’s con-
cerned that other cities may attempt
to copy San Francisco if the legisla-
tion is successful; there is a chance
we could see this come up in other
cities in California and as well as ma-
jor cities around the country.”
Over my long career in this indus-
try, as an operator and then many
years as a legislative observer in Al-
bany, New York, and in Washington,
I have never seen a proposal that for
all intents and purposes allows gov-
ernment to micromanage business-
es as this does.
It also is another attempt to, at
first, burden the multi-unit opera-
tors and—if history is any forecaster
of the future—eventually, the indus-
try at large. It also is indicative of the
SEIU’s long reach in its efforts to or-
ganize the industry. Why not? After
all, we are a country becoming more
and more service oriented and the
growth of multi-unit food establish-
ments is expanding at a rapid rate.
As Willie Sutton, the most suc-
cessful bank robber of all time, is
purported to have said, when asked
“Why do you rob banks?” His an-
swer: “That’s where the money is.”
Why is the SEIU going after fast-
food workers? Because that’s where
most of the industry’s new hires are.
Another Attempt by Government to Get Their Foot in the Door, with an Assist by the Unions.
// INDUSTRY PERSPECTIVE
Fred G. Sampson,President of Sampson Consulting, Inc.
WITH FRED SAMPSON
For Your Information
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