AffiliAted with the NAtioNAl AssociAtioN of credit MANAgeMeNt Vol. 113 No. 8 October 2012

businesscreditproT o d a y ’ s R e s o u R c e f o R T h e B u s y c R e d i T P R o f e s s i o n a l

octobersuperdays

EschEatmENt NACM Houston: Strength in Numbers

Presenter: Cindy Wesley, Auditor, Texas Comptroller of Public Accounts

Time: 11:30am

Dates: October 23 & 24

Do you know what to do with unclaimed or abandoned property? There are laws to abide by when you turn unclaimed property over to the state, including Texas.

What you will learn:

• What do you have to turn over to the state: Rules on tangible and intangible property

• Notification requirements• Reporting requirements• Penalties for failure to report• Record retention requirements

Cost: $26 per person; $31 for walk-ins*

Lunch will be Mushroom Chicken.

Super Days Group Meetings

October 23:

10:30am Contractors Supply Plumbing Supply12:30pm Building Materials Electrical Supply

October 24:

8:00am National Oilfield Service & Supply10:30am International Credit Executives12:30pm Oilfield Service & Supply *Cancellations received 72 hours prior to education events, group meetings and special events will be honored. Cancellations not received in the stated time frame and no-shows will be billed. Qualified substitutions are welcome. Written email or fax verification will be issued by NACM Houston.

insidepreview 2 New members and olympians

2 Groups calendar 2012

2 72 hoUR FREE looK-BacK!

3, 4 July and august Flash Polls

4 opposition Grows to Visa, mc settlement

7 holiday Gala and toys for tots Info

8 credit Boot camp Recap

8, 9, 12 credit Group Info and conferences

9 Bankruptcy symposium Recap

9 credit managers’ Index for september

10, 11 Education: What’s coming Up in 2012?

13 october and super Days calendars

14 November calendar

WelcomeNACMLouisiana 5 News and Info about the merger

6 Education, Groups calendar and New members

We Are Family!Both the NACM of South Texas Board of Directors and the NACM Louisiana Board of Directors are now pleased and excited to share the news that our merger has been approved. (See page 5.)

B U s I N E s s c R E D I t P R o 2 o c t o B E R 2 0 1 2

businesscreditproNACM Houston10887 Wilcrest

P.O. Box 721348Houston, TX 77272-1348www.nacmsouthtexas.org

Phone/Fax

Business Offices 281-228-6100/6122Accounting 281-228-6100/6151Adjustment Bureau 281-228-6100/6122Industry Credit Groups 281-228-6100/6123Collections 281-228-6100/6122Credit Reporting 281-228-6100/6120Sales 281-228-6100/6151

Officers and Directors

ChairmanDon Giallanza 281-988-2186 Halliburton Energy Services First Vice ChairmanDave McMillen, CCE 713-551-0361 Waukesha Pearce Industries, Inc. Second Vice Chairman Don Burell, CCE 281-285-1963 Schlumberger Technology Corp. Treasurer John Stryker, CBF 832-486-5430 Citgo Petroleum Corporation

PresidentKathleen Quill, CAE, CBA 281-228-6100 NACM Houston

National Director Chris Myers 713-355-8100 Professional Alternatives DirectorsJames Clem, CCE 713-358-1014 Link Staffing Services

John Herberger, Esq. 281-920-4700 JD Herberger & Associates, PC

Chris Myers 713-355-8100 Professional Alternatives

Jackie Nguyen, CBA 713-293-1684 Jake’s Finer Foods

Bruce McKee 281-485-1458 Packaging Service Co., Inc.

Val Venable, CCE 713-315-5748 Ascend Performance Materials

Robert Verhage, CBA 713-357-2832 Startex Power

Kathy Wall 985-863-0689 SMI Concrete

Chair EmeritusCarolyn Pavlovsky, CCE 713-986-8320 Pentair Valves and Controls Corporate CounselCarl Doré Jr., Esq. 281-829-1555Doré & Associates Attorneys, PC

augustnewmembers

Corestaff Services

The Law Offices of Baker Donelson Bearman Caldwell & Berkowitz PC

Surveying Equipment Specialists, Inc.

Mainland Concrete

Edgen Murray

Bracewell & Giuliani LLP

Firewater Services

augustolympians

James Clem, CCE 0.6

Garry Hammit 0.4

Chris Arrington, CBF 0.2

Brenda Hill 0.2

Joseph Kennedy, Esq. 0.2

Joseph Montalbano 0.2

Ryan Moon 0.2

Gary Mulherin 0.2

Wanda Stevens Lee 0.2

Dianna Sweeney 0.2

Day DatE GRoUP cIty hotEl/locatIoN

Sun–Tue Oct 14–16 TRMG Phoenix, AZ Embassy Suites Biltmore

Friday Oct 19 TSWC San Antonio Hotel Indigo

Tue–Wed Oct 23–24 NOSS Houston NACM Houston

72-HOUR FREE LOOK-BACK! If you pull an NACM National Trade Credit Report from us and it isn’t as robust as you’d like to see, select “Poll My Group” from the top menu to send trade experience requests to all your group members. We’ll give you a free 72-hour window to come back and check the report for new information. That’s right, FREE. It’s like building your own custom credit report.

(But don’t do it on Friday afternoon, because it’s a true 72-hour clock, not a work week clock.)

Login now and see for yourself!

Kathleen E. Quill, CAE, CBANACM of South Texas & NACM of Louisiana

groupscalendar2012

Build roadmap points, participate in the Credit Managers’ Index! Need a reminder? Sign up to receive an alert email, sent when the survey opens each month.

Coverage of the CMI has appeared in: The Wall Street Journal, Business Week, LA TimesNext chance to participate is October 15-19. Visit the CMI survey page any time during these dates to help bring awareness to the credit profession.

B U s I N E s s c R E D I t P R o 3 o c t o B E R 2 0 1 2

Your Business Credit Trade Association dedicated to improving the performance

of today’s business credit community.

DirectoryNACM Houston10887 Wilcrest

P.O. Box 721348Houston, TX 77272-1348www.nacmsouthtexas.org

Main Phone Number 281-228-6100Toll Free 866-252-NACMMain Fax 281-228-6122Industry Credit Groups Fax 281-228-6123

Staff Extensions

AccountingVice President of Finance & Administration, Bernard Forde 1450

AdministrationPresident, Kathleen Quill, CAE, CBA 1400Vice President, Michele Hamby 1360Executive Assistant, Becky Showers 1405

Education 1200

Industry Credit GroupsLocal Groups Coordinator 1317National Groups 1360

Membership Manager, Ellen Neuwirth-Hirsch 1317

Legislative IssuesPresident, Kathleen Quill, CAE, CBA 1400

NACM Houston Business Credit Services

Main Phone Number 281-228-6100Adjustments & Workouts 281-228-6100Collections 281-228-6100Credit Reports 281-228-6100Sales 281-228-6100Toll Free 866-252-NACMRemote Access 281-228-6142Credit Reporting Fax 281-228-6121Collections Fax 281-228-6122Sales Fax 281-228-6151

Staff Extensions

Collections Manager, Frank Edmond 1430 Distressed Business Services Int’l CollectionsManager, Gerald Clements 1370

Credit InterchangeManager, Steve Krischke 1480Interchange Supervisor, Wanda Love 1341Special Reports, Deidre Henry 1350

Sales & Services Manager, Byron McKinney 1465

Both NACM-Houston and NACM Business Credit Services exist for and because of you. Any questions or specific needs are not just welcome,

but the reason we are here. Please call us.

julyflashpoll

The goal of Alternative Dispute Resolution is to settle disputes without resorting to costly and time-consuming litigation before a court. Correct Answer: True

Does your company use Alternative Dispute Resolution to settle disputes with creditors?

What are the most common forms of Alternative Dispute Resolution? Correct Answer: Mediation & Arbitration

72%

0%

9%9% 10%

Mediation & Small Claims Court

No Answer

Negotiation & Promissory Notes

Mediation & Arbitration

Arbitration & Consultation

True

False

No Answer

3% 4%

93%

Yes

No

No Answer

4%

50%46%

B U s I N E s s c R E D I t P R o 4 o c t o B E R 2 0 1 2

Opposition Grows to Visa, MasterCard SettlementAs reported in the September/October issue of Business Credit magazine, the proposed settlement in an antitrust case against Visa and MasterCard may have some dangerous side effects for merchants accepting credit cards. While the settlement would allow merchants to pass down their interchange fees to their customers via surcharge, other provisions have engendered a great deal of opposition from some increasingly higher-profile market advocates. Most recently, opponents to the settlement found powerful allies in both the National Retail Foundation (NRF) and the National Restaurant Association (NRA).

NRF’s complaints mirror those of existing opponents to the settlement like the National Association of Convenience Stores (NACS), the National Grocers Association (NGA) as well as mega-retailers Walmart, Target and Lowe’s. “The National Retail Federation categorically opposes the proposed settlement,” said NRF President and CEO Matthew Shay. “It does nothing to curb the anticompetitive behavior of Visa and MasterCard, and instead ensures that swipe fees paid by retailers and their customers will continue to rise while barring any future legal challenges. The proposal is a lose-lose-lose for merchants, consumers and competition.”

The NRA lent a bit more weight to their recent rejection of the settlement by way of a unanimous vote from their board of directors. “There is strong concern that the proposed settlement agreement will not achieve the litigation’s most critical goal—to fundamentally change a broken marketplace in which swipe fees are set,” said NRA President and CEO Dawn Sweeney. “The current payment system is so convoluted, the average restaurateur has no idea exactly what they are paying and why they are paying large amounts to accept credit and debit cards, which are necessary in today’s marketplace. The proposed settlement does not address those issues.”

Other provisions of the settlement include a $7.25 billion payment from Visa and MasterCard, given to merchants via temporary rate decreases as well as lump payments, and a stipulation that no suits on interchange fees can be brought against the two companies in the future if the agreement enters into force.

Source: NACM

A legal concept that allows a state government to take lawful possession of property that once belonged to an individual.

The power to take private property for public use by a state, municipality or private person or corporation authorized to exercise functions of public character, following the payment of just compensation to the owner of that property.

No Answer

11%

64%25%

augustflashpoll What is escheating? Correct Answer: A

What laws govern the escheatment process?Correct Answer: State

In Texas, how long can a business keep someone else’s property without demand by the true owner before the property must be turned over to the state?Correct Answer: Three years for most property

85%

0%5%

10%

No Answer

Federal

State

County

50%

0%

20%

10%20%

Ten years for most property

No Answer

One year for most property

Three years for most property

Five years for most property

B U s I N E s s c R E D I t P R o 5 o c t o B E R 2 0 1 2

NACM of Louisiana has officially become a part of the NACM of South Texas family, and we couldn’t be happier to have you aboard!

All staff members are working hard on the transition, and soon you will begin to notice enhancements to the Association’s suite of offerings.

Many things will remain the same, including the continuation of existing credit groups and your existing NACM National Trade Credit Reports. Your Board of Directors will remain on as the Advisory Board, and Kathy Wall (your former Chairman of the Board) has stepped into the seat designated on the NACM of South Texas Board of Directors for a Louisiana member to ensure you are well represented.

You may have noticed enhancements in your NACM credit reports already, as we align the South Texas and the Louisiana data-bases to become one. Within the next few months, Louisiana members will have a new, more navigable website with additional features such as a Members Only section with downloadable forms and documents, The Knowledge Vault (where expert mem-bers offer one-on-one assistance) and an education calendar. The South Texas Scholarship Fund is now available to Louisiana members; over $18,200 was proudly distributed last year to members attending the NACM Credit Congress, All South Credit Conference, certification courses, and seminars and workshops.

A section dedicated to NACM Louisiana member news and activities has been added to the NACM of South Texas newsletter, Business Credit Pro, highlighting activities, meeting schedules, new members and events in Louisiana. Also, significantly more credit, collections and finance seminars and workshops will be held in the Louisiana area, including the Collections Workshops coming up on October 26th. Please support these offerings—we are so looking forward to expanding our new relationship and hearing, first-hand, how we are doing!

Collections will be provided by extremely capable NACM of South Texas staff, who are ready and eager to service Louisiana members with the same high performance and professionalism enjoyed by South Texas members.

On behalf of the Board of the Directors, management team and staff of NACM of South Texas and NACM of Louisiana, we welcome the members of the Louisiana-Mississippi region and look forward to serving you for many years to come.

It’s been an honor to get to know Louisiana members, and we are excited to learn about your needs. We are planning a Louisiana Holiday Luncheon, and we look forward to greeting each and every one of you personally.

Kathleen E. Quill, CAE, CBAPresident and COO

B U s I N E s s c R E D I t P R o 6 o c t o B E R 2 0 1 2

Hello NACM Louisiana!Groups Meeting Calendar

New Orleans Electrical SuppliersOctober 9, 2012 & November 13, 2012Noon

Drago’s Seafood Restaurant3232 N. Arnoult Rd.Metairie, LA 70002504-888-9254www.dragosrestaurant.com

Baton Rouge Building/ Industrial SuppliersOctober 11, 2012 & November 8, 2012Noon

Druscilla’s Place3482 Druscilla LaneBaton Rouge, LA 70806225-923-0896www.druscillaplace.com

Institutional Food GroupOctober 16, 2012 & December 11, 2012 (No November Meeting)Noon

TBA – October 16, 2012

NACM Louisiana Inc. – September 18 3205 Cleary Ave., Suite 4Metairie, LA 70002504-885-3897www.nacmlouisiana.com

New Orleans Building/Industrial GroupOctober 17, 2012 & November 15, 2012Noon

Don’s Seafood Hut4801 Veterans Memorial Blvd.Metairie, LA 70006504-889-1550www.donsseafoodonline.com

Collections 101Presenter: Frank Edmond, Collections ManagerNACM Houston$60 per person Friday, October 26, 2012 • 8:30am–Noon@ The Law Offices of Baker Donelson201 St. Charles Ave., Suite 3600, New Orleans, LA 70170

This high-energy workshop will provide participants with an overview of collections as a basic function of credit management with an emphasis on effective collection systems and techniques. Critical “do’s” and “don’ts” will be highlighted.

Rapid-Fire CollectionsPresenter: Robert Verhage, CBAStarTex Power$60 per person Friday, October 26, 2012 • 1:00–4:30pm@ The Law Offices of Baker Donelson201 St. Charles Ave., Suite 3600, New Orleans, LA 70170

Down and dirty, 60+ tips to enhance your collection efforts. Be assured that this session will result in actionable tips that will bring more money into your company tomorrow. Just one could be worth the investment in attending this session!

Education EventsPick one or attend both! Have lunch with us either way!

A day of training dedicated to collections for both new and experienced credit professionals.

Attend both workshops for $110! To register, please contact Carolyn Lewis Pajeaud at 504-885-3897 or carolyn@nacmlouisiana.com.

Cajun Electrical Supply, Inc. 212 Woodland Dr.LaPlace, LA 700068985-651-6289Shaun Van Camp, Managercajunelecsupply@yahoo.com

Welcome New Members!

Southern Aggregates LLC 48936 Hwy 16Denham Springs, LA 70706225-667-5868Linda Jane Coulter, Accounting Managerjane@southernagg.com

For more information, please contact Carolyn Lewis Pajeaud at 504-885-3897 or carolyn@nacmlouisiana.com.

B U s I N E s s c R E D I t P R o 7 o c t o B E R 2 0 1 2

SAVE THE DATEHoliday Gala Luncheon Tuesday, December 11th11:30am–1:00pm

Make your plans now to attend our Holiday Gala. All Industry Credit Groups meeting in December will meet on this day, either before or after the luncheon.

NAcM traditions continue:• US Marine Corps Reserves’ Toys for Tots Presentation• Silent Auction: Bid on the baskets provided by

our industry credit groups and our committees.• Special Holiday Meal• Door Prizes

Toys for Tots

As we approach the holiday season (yes, we know it still feels like summer), your NACM helps to organize a collection of new, unwrapped toys for the US Marine Corps Toys for Tots program. These toys are donated to needy children with a message of hope. Although the Houston economy is much improved, there are still many families who are suffering and many children who need our help for the holidays.

We will have collection boxes and posters available for you to place in your office. Please consider making this part of your company’s holiday giving. Last year, you—our member companies—collected a phenomenal number of toys. The Marines who came to our Holiday Gala were overwhelmed by your generosity. Let’s see if we can top last year and do something great for the kids in our community! If you would like to participate, contact Ellen Neuwirth-Hirsch at 281-228-6117 or eneuwirth@nacmsouthtexas.org.

B U s I N E s s c R E D I t P R o 8 o c t o B E R 2 0 1 2

Credit Boot Campheld on August 10, 2012

Fall 2012 Texas Statewide Construction Credit Group ConferenceDo you sell to the construction industry? Tough business these days, huh? You’re invited to be their guest on Friday, October 19th and hear what is going on.

WhenOctober 18-19, 2012

Wherehotel indigo – Downtown Alamo Square105 N. AlamoSan Antonio, TX 78205Reservations: 210-933-2000Group Name: NACMRate: $109

Thank you to the Law Offices of Baker, Donelson, Bearman, Caldwell & Berkowitz for hosting.

B U s I N E s s c R E D I t P R o 9 o c t o B E R 2 0 1 2

Plumbing Supply Group Goes RegionalWe are pleased to announce that our Plumbing Supply industry credit group is now a regional group and includes companies that sell plumbing supplies to customers in Texas, Oklahoma and Louisiana. The group meets quarterly and creates a common book of reports in non-meeting months. Mark your calendar for the next meeting at 10:30am on Tuesday, October 23 (teleconference available if you cannot come to the meeting). For more information contact Samaira Williams at swilliams@nacmsouthtexas.org or 281-228-6100 x1482.

Heating & Air Conditioning Supply Group Goes RegionalWe are also pleased to announce that our Heating & Air Conditioning Supply industry credit group is now a regional group and includes companies that sell plumbing supplies to customers in Texas, Oklahoma and Louisiana. The group meets quarterly and creates a common book of reports in non-meeting months. Mark your calendar for the next meeting at 10:30am on Tuesday, November 20 (teleconference available if you cannot come to the meeting). For more information contact Samaira Williams at swilliams@nacmsouthtexas.org or 281-228-6100 x1482.

Bankruptcy SymposiumHere are photos of attendees at our recent full day Bankruptcy Symposium held at the Federal Reserve Bank. In case you missed it, watch for this knowledge-packed day again in 2013.

Credit Managers’ Index for September The CMI for September was nearly the same as in August, falling only half a percentage point to 55.3. The gain made in the CMI in August showed an economy with an overall better performance than earlier in the year. The August 55.8 was the highest this year, except for the February number, which matched it. The sense was that some key areas were showing improvement. In short, the bounce first registered in August appears to be more secure than originally assumed. Slight shifts in some factors have implications for the next few months, but it can be asserted that the momentum from late summer is carrying forward into the fall.

There was a slight decline in the favorable factor index due mostly to a reversal of the sales number. It slipped from 62 to 59.5, marking the second lowest point reached in over a year after July’s 58.5. The rebound in August was expected to continue into September, but that was not the case for sales, and may be the most worrisome of the figures. Without some expansion in sales, the other categories may start to slump as well.

Unfavorable factors varied more than those of the favorable factor index. The unfavorable factor index sank from 53.1 to 52.6, making it largely responsible for the decline in the combined index. The shift was not all that drastic and far cry from the sub-50 readings from just a month ago, but expectations were that the numbers would improve. All factors remain above 50, but some of them took a dip and are a lot closer to contraction territory. The complete CMI report for September 2012 contains the full commentary, complete with tables and graphs.

B U s I N E s s c R E D I t P R o 1 0 o c t o B E R 2 0 1 2

Upcoming EducationFor more information on any of these events, please contact the education department at 281-228-6100 or education@nacmsouthtexas.org.

Rapid Fire Collections Presenters: Robert Verhage, CBA, StarTex Power and Frank Edmond, NACM HoustonWednesday, October 10, 2012 • 8:30–11:30amNACM Houston Conference Center10887 Wilcrest Dr., Houston, TX 77099

Down and dirty, 60 tips to enhance your collection efforts in 180 minutes—that’s one every 3 minutes. Then you get 10 more bonus tips plus time for Q&A and sharing your own favorites. Just one could be worth the investment in attending this session!

_________________________________________________________________________________________________________________

Advanced M&M Bonds & LiensPresenter: Brian Gaudet, Esq. and Barry Rabon, Esq., Coats Rose Yale Ryman & Lee, PCTuesday, November 6, 2012 • 8:30–11:30amNACM Houston Conference Center10887 Wilcrest Dr., Houston, TX 77099

Take your knowledge of filing and understanding M&M liens to the next level. This seminar is designed to expand on the popular M&M Bonds & Liens class and will cover lien and other releases, joint check agreements, bonding around liens and what it means, trust fund violations and liens and bankruptcy.

Topics Covered:

• Liens, Generally• Liens and Bankruptcy• The Automatic Stay and Its Effect on Your Duty to Perform

or to Refrain from Action• Preference Periods and What They Mean• Post-Petition Filing of Liens• First Day Orders• Unique Issue in Texas: Removables• Releasing Liens• Conditional vs. Unconditional Releases• Non-Release Related Terms and Conditions• Recordable vs. Unrecordable Lien Releases• Joint Check Agreements• Types of Forms• Key Provisions for General Contractors• Key Provisions for Third-Tier Suppliers

Direct Hire – TemporaryPreview – Contract

specialist in

staffing credit and collections Professionals

Professional Alternatives1800 west loop south, suite 1050

houston, texas 77027(713) 355-8100

fax - (713) 355-7475

B U s I N E s s c R E D I t P R o 11 o c t o B E R 2 0 1 2

what’scomingup in 2012?DatE EVENt, PREsENtER tImE

Sep 27–Nov 29 Financial Statement Analysis I – NACM Houston Thursdays 6:00–9:00pm

Instructor: Joe Lain, CCEThe goal of this course is to improve the participant’s ability to translate financial statement numbers into a meaningful map for business decisions. Participants will be able to approach financial statements with enhanced confidence and understanding of a firm’s historical, current, and prospective financial condition and performance. Held at the NACM Houston Conference Center.

Oct 10 Rapid-Fire Collection Tips 8:30–11:30am

Instructor: Robert Verhage, CBA, Startex Power & Frank Edmond, NACM HoustonDown and dirty, start with 60 tips to enhance your collection efforts. Then we give you 10 more. Just one could be worth the investment in attending this workshop! Held at the NACM Houston Conference Center.

Oct 17–19 Western Region Credit Conference

Western Region Credit Conference hosted by Credit Management Association. Held at the Golden Nugget in Las Vegas, NV.

Oct 17 Webinar: Bankruptcy for Beginners 2:00–3:00pm

Instructor: Deborah Thorne, Esq.Have you ever wanted to understand more about bankruptcy? What is the difference between a Chapter 11, Chapter 7 and Chapter 13? What can you do and what are you prohibited from doing if your customer files bankruptcy? When should you file a proof of claim? How can you find out about a customer bankruptcy through the Internet? Can you or should you continue to sell to your customer in a bankruptcy? Do you have to sell on credit? What is a critical vendor? What is a preference and how can you defend against preferences? Deborah Thorne, partner in the law firm of Barnes & Thornburg LLP will provide you with a very basic overview of bankruptcy. After this seminar you will have a much better idea of what bankruptcy is about and how you can protect your company. Thorne will leave ample time for questions and answers. Click here for more information and to register.

Nov 4–9 Business Credit Principles

Instructor: James McIntyre, CCEThis is an intensive course, which offers a comprehensive look at the credit function. It is intended for those preparing for the Credit Business Associate (CBA) exam. Topics include Credit in the Business World, Credit in the Company, Organizing the Credit Department, Credit Policy and Procedures, Legal Environment of Credit, Terms and Conditions of Sales, Negotiable Instruments, Legal Forms of Business, Uniform Commercial Code, Credit Investigations, Know Your Customer, International Trade, Financing and Insurance, Business Credit Fraud, Making Credit Decisions, Customer Visits, the Credit and Sales Partnership, Out-of-Court Settlements and Bankruptcy Code Proceedings. Click here for more information and to register.

Nov 5 Nationwide Certification (CBA/CBF/CCE) Exams at NACM Affiliate

Nov 6 Advanced M&M Bonds & Liens 8:30–11:30am

Instructor: Brian Gaudet, Esq. and Barry Rabon, Esq., Coats Rose Yale Ryman & Lee, PCTake your knowledge of filing and understanding M&M liens to the next level. This seminar is designed to expand on the popular M&M Bonds & Liens class and will cover lien and other releases, joint check agreements, bonding around liens and what it means, trust fund violations and liens and bankruptcy. Held at the NACM Houston Conference Center.

Dec 3 Advanced Credit Boot Camp 8:30am–4:30pm

Instructor: Linda Bost, CCE, Cameron Valves & MeasurementsA follow-up day to our Credit Boot Camp seminar designed to provide an overview of the trade credit function covering the gathering and evaluating of credit application information, application of the C’s of credit in everyday use, fundamentals of presentation to management and assessing credit risk and putting it into application.

For information on all classes held at NACM Houston, contact the NACM Houston Education Department or call 281-228-6100:1200.

For Certification Exam Registration contact the NACM Education Department or call 410-740-5560.

For teleconferences and all other classes and meetings, contact the NACM Meetings Department or call 410-740-5560.

NOTE: This is a tentative schedule. Dates, times and presenters on all scheduled events are subject to change.

B U s I N E s s c R E D I t P R o 1 2 o c t o B E R 2 0 1 2

Strength in NumbersNational oilfield service & supply

industry credit group Meetingoctober 23-24, 2012

$99 Meeting feeclick here to register

click here to Pay online (Separate from Registration)

Meeting at NAcM houston offices10887 Wilcrest Dr., Houston, TX 77099

For our out-of-town members, we have arranged a special rate at a nearby hotel:

hampton inn & suites westchase6440 W Sam Houston Parkway South

(between I-10 and US59S)$129.60 per night

Room Reservations: Contact 281-530-7776Use Confirmation #82543439

For more information contact:Ellen Neuwirth-Hirsch281-228-6117eneuwirth@nacmsouthtexas.org

Hosted by NACM Houston

Meeting Agenda:Tuesday, October 23 (Optional):

Evening Networking Dinner at a local restaurant Meet in hotel lobby at 6:00pm Self pay for your individual meal

Thursday, October 24 (Meeting):

8:00–8:15am Registration & Continental Breakfast

8:15–9:45am Book of Reports Account Discussion

9:45–10:00am Break

10:00–11:30am Education: “Data (In) Security”Learn the tools and techniques used to gain access to and steal your company’s intellectual property, the personally-identifiable information of employees, billing information and much more, and what you can do to prevent it. Presented by Frank Weber, Direct Action Global LLC

11:30am–12:30pm Lunch

12:30–2:30pm Roundtable Account Discussion

B u s i n e s s C r e d i t P r o 1 3 o C t o B e r 2 0 1 2

october 2012 sunday monday tuesday wednesday thursday friday saturday

2012superdaysdate ProgramtoPiCs/sPeakersOct23&24 escheatment

CindyWesley,Auditor,TexasComptrollerofPublicAccounts

Nov14(WedGroups) Collectionsand21stCentury&20(TueGroups) Communication

FrankEdmond,NACMHouston

Dec11 Holidaygala

NewsFlash

TheNACMNationalBoardofDirectorshasapprovedtheNACMofSouthTexasandNACMLouisianamerger!

Wearehardatworkcombiningthebestofbothworldstoenhanceourmembershipexperience.Ourindustries,employersanddemographicshavealwayslinkedustogetherinwaysthatmakethismergertherightdecision.Regularupdateswillbeprovidedandtheboardsandemployeeswillcontinuetoserve“our”memberships.

Wecanlearnfromthem,theycanlearnfromus,andyoureaptherewards.

6:00pm – Financial Statement Analysis I

11:30am – HRIS Group Meeting

8:30am – Rapid Fire Collections

6:00pm – Financial Statement Analysis I

2:30pm – Events Committee3:30pm – Education Committee6:00pm – FSA I

10:30am – CONT Group 10:30am – PLUM Group11:30am – Super Days Networking Lunch 12:30pm – BLMT Group 12:30pm – ELEC Group

10:00am – INTL Group11:30am – Super Days Networking Lunch 12:30pm – OFSS Group

11:30am – STLM Meeting 6:00pm – Financial Statement Analysis I

5:30pm – Board of Directors Meeting

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TRMG Phoen ix Embassy Su i t es B i l tmore

TRMG Phoen ix Embassy Su i t es B i l tmoreTexas S ta tewide Cons t ruc t ion Group

Ho te l Ind igo , San An ton io , TX

L A Rap id F i r e Co l lec t ions Seminar

New Or leans , L A

B U s I N E s s c R E D I t P R o 1 4 o c t o B E R 2 0 1 2

6:00pm – Financial Statement Analysis I

8:30am – Advanced M&M Bonds and Liens

11:30am – HEC Group Meeting

10:30am – Membership Committee 6:00pm – Financial Statement Analysis I

12:00pm – HRIS Book Only 12:30pm – OFSS Group 6:00pm – Financial Statement Analysis I

10:30am – HAC Group 10:30am – CONT Group 12:30pm – BLMT Group 12:30pm – ELEC Group

2:30pm – Events Committee6:00pm – Financial Statement Analysis I

november 2012 sunday monday tuesday wednesday thursday friday saturday

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Thanksg iv ing Ho l iday – O f f i ce C losed

The mission of the U.S. Marine Corps Reserve Toys for Tots Program is to collect new, unwrapped toys during October, November and December each year, and distribute those toys as Christmas gifts to less fortunate children in the community in which the campaign is conducted. We are proud to be part of their efforts and invite you to donate at the annual Holiday Gala.

holIDay hoURs

Thanksgiving observance: Thursday, November 22 & Friday, November 23, 2012

Christmas observance: Monday, December 24 & Tuesday, December 25, 2012