od • domestic · 2011-08-30 · 3 keeping promises across the united states. • regional / super...

President’s Letter iFC

Vision & Mission stateMent iFC

OD • Domestic ContinentaL U.s. CoVerage 4-5

sUPer regionaL CoVerage 6-7

doMestiC asseMbLy & distribUtion serViCes 6-7

OD • ExpEDitED OD•ExpEDitEDSErvicES 10-11

OD • GlObal

canaDaSErvicES&canaDaMultipakSyStEM 14

MExicOSErvicES 15

caribbEan,Hawaii,alaSkaSErvicES 16

GlObalaSSEMblySErvicES 17

GlObalDiStributiOnSErvicES 18

cHinaSErvicES 19

natiOnwiDEcOntainErDrayaGESErvicES 20

wOrlDwiDElclanDFclSErvicES 21

OD • tEchnOlOGy odFL4Me.CoM 24

od Web aCCess @ odFL.CoM 24

eLeCtroniC data interChange 24

interaCtiVe VoiCe resPonse 24

oPerationaL teChnoLogy 25

OD • assurancE OD•SOlutiOnScEntEr 26-27

inFOcall1© 28

tEaMwOrk,planninG&accuracy 29

FinancialS&FactS 30-31

QUaLity FoUndation 32

CertiFiCations & insUranCe 33

SErvicES&rulES 34-38

trailErcapacity 39

SaFEty 39

SErvicEcEntErS 40-46

ContaCts 47

ODHiStOry 48

OD • DOMEstic

Helping the world keep promises.™

For 75 years, we’ve built a strong LTL reputation by keeping promises

right here in the United States.

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3

Keeping promises across the United States.

• REGIONAL / SUPER REGIONAL service to, from and between the

northeast

soUtheast

MidWest

CentraL states

gULF states

West

• ASSEMBLY & DISTRIBUTION

• COMPLETE NATIONWIDE COVERAGE

OD’s single-source operation helps you manage your Domestic Less-than-Truckload (LTL) needs with confidence.

OD provides complete nationwide coverage within the Northeast, Southeast, Midwest, central states, Gulf States

and West regions of the country. Our super regional service allows you to ship both interregionally and intraregionally

with the most competitive transit times and pricing programs available. With over 200 service centers, we are your

LTL solution.

OD • DOMEstic

OD • DOMEstic


Welcome to the United States of OD.

COMPLETE NATIONwIdE COVERAGEOD is proud to offer complete coverage in the U.S.

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5

OD • DOMEstic

Complete coverage in all 48 contiguous states.

Old dominion Service Centers

Old dominion System

Container drayage Operations

North Central Partner

OD • DOMEstic


Six regions. One company. One vision. Many promises kept.

odfl.com

DOMEstic assEMbly

Old Dominion can provide assembly of your product

at any one of our facilities. Just request that your

vendors ship your LTL shipments to a designated

OD facility. OD will cross dock the LTL shipments

onto an OD line-haul unit or a truckload carrier

of your choice. Once the line-haul unit is full and

the load is complete, it is dispatched for delivery

to your destination of choice. OD even provides

manifest reporting and OS&D information, as well

as timely track and trace capabilities.

OPERATIONAL TECHNOLOGY MAKES THE dIFFERENCE

• Provides for reduced handling cost of goods in the supply chain.

• Can provide for increased efficiencies at the customer’s destination site during the receiving process.

• improved inventory turns, resulting in low inventory dollars to the customer, as well as reducing capital investment in warehousing facilities.

• edi interchange can be provided on shipment information.

• dyM (dockyard Management system), rFid (radio Frequency id tags) and bar Code scanning all work together, providing you with the most efficient assembly services in the industry.

Old dominion Service Centers

Old dominion System

Container drayage Operations

North Central Partner

He p ng he w r dk ep p o i esH l i g he w r d

ke p p om s s

Od or TL Carrierof Choice

destinationof Choice

Od HubFacility

7

OD • DOMEstic

Super Regional Services

Domestic DistributiOn

Old Dominion can provide distribution of your

product from any one of our facilities. An OD line-

haul or truckload carrier chosen by the shipper is

dispatched to a designated OD service center

within a strategic geographic area. OD will unload the

line-haul unit and process the freight based on the

shipment breakout provided by the shipper. Old Dominion

then creates several LTL shipments destined to multiple

customers within a strategic geographic area. OD even

provides labeling, BOL creation, sort and segregating

service, bar code scanning and timely track

and trace capability.


• reduced transit time within the supply chain.

• reduction of cost of getting goods to market.

• reduced warehouse and inventory expense.

• edi interchange can be provided on shipment information.

• Flexibility to meet changing market demands for product.

• dyM (dockyard Management system), rFid (radio Frequency id tags) and bar code scanning all work together, providing you with the most efficient distribution services in the industry.

Shipper’s Plantor warehouse

H l i g t e wo dke p p om s sHe p ng he o ld

eep r mi es

OdFacility

Od or TL Carrierof Choice

OD • ExpEDitED


To keep some promises, speed is critical. But so are accuracy and budget.

That’s why when it comes to meeting your delivery deadlines and keeping your

promises, we keep our eye on one thing. Simplification.

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OD • ExpEDitEDOD • ExpEDitED

Keeping promises at the speed of OD.

You can customize Old Dominion’s expedited services to fit

your schedule. Speed Service Guaranteed: normal transit times

guaranteed to deliver on time or our freight charges are free.

Speed Service On Demand: time-specific delivery or our freight

charges are free. Speed Service Air: air freight services within

the continental U.S. and China.

All Speed Service activities from quotes and order placement

through tracking can be executed online at odfl.com.

Time-sensitive shipments shouldn’t be stressful for you and with

OD they’re not.

OD • ExpEDitED


You’ve made promises, and it’s our job to create the fastest, most affordable

strategy to help you keep them.

GuarantEED

*

Normal transit times GUARANTEED to deliver ON TIME or our freight charges are FREE.

Call customer service toll free at 800.235.5569, option 2, or your local service center for GUARANTEED pickup.

• high-level, top-priority shipments within the od system*

• online tracking / tracing

Some restrictions include but are not limited to: CODs, convention or exhibition deliveries, fairs or traveling shows, self-storage warehouses, perishable or restricted commodities.

initiatinG spEED sErVicE GuarantEED

• Contact your local service center or call customer service at800.235.5569,option2.

• ask for Speed Service™ Guaranteed at time of pickup.

• Write “Speed Service Guaranteed,” along with an authorized signature on your boL.

You can customize Old Dominion’s expedited

services to fit your schedule. OD • EXPEDITED

provides daily on-time deliveries, guaranteed

deliveries within normal transit times and time-

specific deliveries, including air, all tailored

to meet your needs. So put OD • EXPEDITED

to work for you.

• on-time delivery or your freight charges are free, excluding air

• online tracking / tracing

• shipments monitored 24 hours a day, 7 days a week

• seasoned, proactive expedited team

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OD • ExpEDitEDOD • ExpEDitED

On DEManD airAIR FREIGHT SERVICES within the continental United States and China.

For DOMESTIC AIR, call toll free at 866•ODSPEED (866.637.7333) or email [email protected].

For CHINA or INTERNATIONAL AIR, call OD Global toll free at 800.235.5569, option 3 and option 3 again.

Moving your shipments via Od’S SPEEd SERVICE AIR is an easy five-step process:

• obtain known shipper status – Known shipper status is required by the transportation security administration. Contact your od sales representative to sign up now.

• Make sure you have accurate dimensions and weight of each piece of your shipment.

• calltollfreeat866•ODSpEEDforyourDomesticairquote orcallOD•GlObaltollfreeat800.235.5569,option3and option 3 again for your China and international air quote.

• initiate the pickup.

• relax – Complete track and trace capabilities are available at odfl.com.

TIME-SPECIFIC DELIVERY or our freight charges are FREE.

Call a special coordinator toll free at 866•ODSPEED (866.637.7333) or email [email protected] for ON DEMAND quote and service.

• time specific outside od’s normal transit times

• special delivery to help reduce downtime at your facility

• one call for quote and / or pickup

• Competitive pricing

• thorough coordination and follow-through on each and every shipment

• Personalized service

• each On demand shipment must be quoted and booked through the OD • EXPEDITED department

Visit us at odfl.com for more details about OD • EXPEDITED Services or call toll free at 866 • ODSPEED (866.637.7333). All Speed Service activities from quotes and order placement through tracking can be executed through our website, odfl.com.

OD • GlObal

Promises are made on a global scale — whether it’s container drayage here in the

U.S. or a seamless supply chain to or from the Far East — and it’s our job to create

the fastest, most affordable strategy to keep those promises.

odfl.com


OD • GlObal

Keeping promises on a global scale.

• NORTH AMERICAN SERVICE aLasKa Canada haWaii MExicO

• NATIONWIDE CONTAINER DRAYAGE SERVICE From: atlanta, ga; Charleston, sC; Charlotte, nC; Chicago, iL; huntsville, aL; Jacksonville, FL;

Long beach, Ca; Memphis, tn; Mobile, aL; norfolk, Va; salt Lake City, Ut; savannah, ga; Wilmington, nC

• WORLDWIDE LCL, FCL AND CONTAINER LOAD SERVICES asseMbLy and distribUtion Caribbean China doCUMentation serViCes internationaL air Freight serViCe

OD • Global offers direct service between the U.S. and Canada, along with service between the

U.S. and Mexico, the Caribbean, Alaska and Hawaii, as well as seamless, reliable worldwide

LCL and FCL services tailored to meet your export and import, foreign to foreign or air freight

needs. This superior service extends to the Caribbean, Europe, the Far East, Central America,

South America and to points in between. OD • Global offers benefits such as supply chain

visibility, speedy bill of lading release, interchange agreements with all major steamship lines,

more than 30 receiving service centers in the U.S., as well as assembly and distribution services.

13

OD • GlObal

odfl.com

canaDa

Direct service between Canada and the U.S.

Consolidate your small packages from the U.s. to Canada through our

innovative system. od will pick up your small packages and consolidate

them for delivery to our direct global service Centers. one entry fee into

Canada means reduced clearance charges, a simplified pricing structure,

improved transit times and electronic tracking for each shipment.

direct Global Service

Canada service with OD • Canada Multipak System• Combination bill of lading / invoice

• Door-to-door tracking

• Competitive door-to-door rate estimates quickly and accurately at odfl.com or by calling your local service center

• Through billing and rates

• Customer’s full discount applies

• Knowledgeable, bilingual staff ready to assist you

• Reliable service — both LTL and TL

• Consolidate small shipments from the U.S. to Canada through OD•CanadaMultipakSystem

• Reduced transit times

• Brokerage services available

• Assembly and distribution services available

• Export documents available at odfl.com

• PARS clearance on shipments moving to Canada to expedite customs clearance

• PAPS clearance on shipments moving to the U.S.

• On-site bilingual OD border specialist for expedited border crossing

• CSA (Customs Self Assessment) certified

• Fast certified drivers

shippinG DOcuMEntatiOn FOr canaDa

NAFTA certificate of origin (required for preferential duty treatment if manufactured in U.S., CanadaorMexico)

Import / export license (regulated goods)

Transportation and Exploration (T&E) customs bond

Packing slip (recommended for all shipments)

Bill of lading

Commercial invoice or Canadian customs invoice (if shipment is valued at CDN $1,600+)

Required May be required


OD • GlObal

• Competitive door-to-door rate estimates quickly and accurately at odfl.com or by calling your local service center

• through billing or split billing capabilities

• Customer’s full discount applies to United states portion

• bilingual staff

• dependable schedules

• reliable service — both LtL and tL

• satellite tracking in Mexico for improved security

• assembly and distribution services available

• documentation forms available at odfl.com

MExicO

Seamless service between Mexico and the U.S.

Global Service

Major Cities Served

Gateways

shippinG DOcuMEntatiOn FOr MExicO

NAFTA Certificate of origin (required for preferential duty treatment if manufactured in U.S., CanadaorMexico)

Import / export license (regulated goods)

Transportation and Exploration (T&E) customs bond

Packing slip (recommended for all shipments)

Bill of lading

Commercial invoice

Required May be required

Ciudad Obregon, SON (2-3)

Culiacan, SIN (3-4)

Guadalajara, JAL (3)

Hermosillo, SON (1)

Los Mochis, SIN (3-4)

Mazatlan, SIN (4-5)

Merida, YUC (5)

Mexicali, BC (3-4)

Mexico, DF (3)

Monterrey, NL (3)

Nogales, SON (1)

Tijuana, BC (3-4)

Cuernavaca, MOR (3)

Gomez Palacio, DGO (2)

Guadalajara, JAL (2)

Leon, GTO (3)

Mexico, DF (2)

Monterrey, NL (1)

Puebla, PUE (3)

Queretaro, QRO (3)

Saltillo, COAH (1)

San Juan del Rio, QRO (3)

San Luis Potosi, SLP (2)

Santa Catarina, NL (1)

Toluca, EDO (3)

Torreon, COAH (2)

Tepeji del Rio, HGO (3)

Tultitlan, DF (2)

sErVicE Within MExicO

Mexican cities served from the Nogales gateway, with estimated days in transit listed

Mexican cities served from the Nuevo Laredo gateway, with estimated days in transit listed

15

OD • GlObal

odfl.com


Caribbean, Hawaii, Alaska

HE CARI EAN

San Juan

thE caribbEan• single freight bill door to door • direct sailings to the Virgin islands and Puerto rico • 100%steamshipserviceonlcl• barge service available on FCL • three sailings per week • online track and trace • electronic communications with Puerto rico excise tax bureau • Consolidation and deconsolidation service available

• Knowledgeable bilingual staff ready to assist you • single carrier responsibility • Customer’s full discount applies on the U.s. inland portion • assembly and distribution services available • shipper’s export declaration preparation / filing available

haWaii

• direct loading to outer islands, which reduces handling and saves you time in transit • direct sailings to honolulu and the outer islands to reduce handling and transit time • two departures per week from Los angeles / Long beach departures: Wednesday and saturday mornings receiving cutoffs: tuesday and Friday afternoons • honolulu area deliveries are made within one week of sailing. outer island deliveries are made in an additional two to four days. • online track and trace at odfl.com

• shipment visibility for consignee • single freight bill and single carrier responsibility

• automatic notification of sail date, vessel name, voyage and eta

• all hawaii customers receive advance notification of freight arrival • Knowledgeable staff ready to assist you • Customer’s full discount applies on inland portion

Honolulu

HAWAII

alasKa

• total coverage of alaska all year long • service to all major commerce centers in central alaska: anchorage, Fairbanks, homer, Kenai, Kodiak island, Prudhoe bay, seward, soldotna, Valdez and Wasilla • Weekly central alaska connections and interport service to all the major alaska marine highway ports: haines, Juneau, Ketchikan, Petersburg, sitka, skagway and Wrangell • daily expedited truckload (dry, temperature-controlled and heavy haul) service via the alcan highway from seattle / tacoma to all points in alaska is available • Complete interstate LtL and tL capacity • air service to beyond points • single freight bill • single carrier responsibility from Fife, Washington, using a full spectrum of specialized “arctic-ready” equipment • Customer’s pricing applies to inland portion Global Service Center

Major Cities Served

Global Service Center

Global Service Center

OD • GlObal

17

Global Assembly Services

• Provides for reduced handling cost of goods in the supply chain

• Provides for reliable service of goods to the port cities

• reduces the cost of cross-dock fees and port warehouse charges

• reduced LCL charges and fees

• Quicker turnaround of the ocean container, which leads to reduced exposure to per-diem charges from the steamship lines

• dyM, rFid and bar code scanning all work together providing you with complete visibility and the most efficient assembly services in the industry

• shortens the supply chain

• dC bypass


GlObal assEMbly — Global via Ocean Vessel

Old Dominion can provide assembly of your product to

meet your global needs. Just request that your vendors ship

your LTL shipments to an OD facility serving the designated

port city of exit. OD will cross dock the LTL shipments

onto an ocean container unit for the steamship line of your choice.

Once the container is full and the load is complete,

it is manifested to the destination of choice. OD

then provides the container drayage service to the port.

OD can provide you with OS&D information, as well as timely

track and trace capabilities.

Hel ing the wor dkeep p om ses ™Hel ing the wo ld

ke p p om ses ™

Port

Od Containerdrayage Service

Od Loads Container

Meeting Global destinationsvia LCL & FCL Partners

Od facility

OD • GlObal

odfl.com

Global Distribution Services


GlObal DistributiOn — Global via Ocean Vessel

container drayage service to an OD facility serving the port city. OD

unloads the ocean container and processes the freight based on the ship-

ment breakout provided by the shipper. OD then creates several LTL or

TL shipments destined to multiple customers. OD even provides labeling,

BOL creation, sort and segregate service and bar code

scanning, as well as timely track and trace capabilities.

• reduced transit time within the supply chain

• reduction of cost of getting goods to market

• reduced warehouse and inventory expense

• edi interchange can be provided on shipment information

• Flexibility to meet changing market demands for product

• Quicker turnaround of the ocean container, which leads to reduced exposure to per-diem charges from the steamship lines

• dyM, rFid and bar code scanning all work together providing you with complete visibility and the most efficient distribution services in the industry

• dC bypass

Old Dominion can provide distribution of your

overseas product upon its arrival to the U.S. Once

the steamship line arrives at the port, OD provides

Od Facility

Shipper’s Plant or warehouse

Meeting Global destinationsvia LCL & FCL Partners

Od Containerdrayage Service

He ping he wo ldeep p omis s ™He pi g he wo ld

eep romi es ™


OD • GlObal

sErVicE bEtWEEn china anD u.s.

Experience an import / Export solution that can provide:

• extensive coverage serving all major markets in China

• Company-owned FCL drayage fleet

• 100%satellitetrackedinchinaonFcl

• LCL, FCL or air service available

• buyers consolidation services available for all of asia

• Customized container loading — segregated to your criteria

• export customs clearance services in China

• Portside container freight stations (primarily company owned)

• Warehousing and inventory management, including pick and pack labeling

• 24-hour CCtV cameras and security systems at all locations

• end-to-end visibility

OD GlObal china cOMManD cEntEr800.432.6335.whencalling,selectoption3,thenoption3,thenoption3.Fax336.822.5805odfl.com

Keeping promises in the fastest growing part of the world.

china

Global Service

Global Projected Service Centers

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OD • GlObal


National Container Drayage

• Full range of container-related services such as loading, unloading and short-term warehousing

• inland container pools available for the convenience of inland shippers

• dependable service

• Chassis available at major port service centers

• Over99%on-timedeliverytoandfromtheports

• Consolidation and deconsolidation service available at all service centers

• Knowledgeable staff ready to assist you


• interchange agreements with all major steamship lines

Our Domestic Container Drayage service can move your full

container shipments direct from any point of origin in the

continental United States to any one of our domestic drayage

service centers, or from these service centers to anywhere in

the continental United States. Our complete network offers you

seamless service, reliability and flexibility that make containerized

shipping easy and efficient.

odfl.com

pOrt DrayaGE sErVicE cEntErs

Ocean Port Drayage Service Centers:

Inland Port Drayage Service Centers:

Charleston, SC 800.922.5197

Jacksonville, FL 800.922.5197

Long Beach, CA 866.453.7110

Mobile, AL 336.822.5896

Norfolk, VA 866.875.5319

Savannah, GA 866.872.7013

Wilmington, NC 800.672.1503

For a container drayage rate or a container drayage question:[email protected]

For online real-time available backhaul lanes and street turns for containers provided by the OD Container Drayage Division:odfl.com/backhaul

Atlanta, GA 877.666.7485

Charlotte, NC 877.666.7485

Chicago, IL 877.666.7490

Huntsville, AL 877.666.7485

Memphis, TN 336.822.5896

Salt Lake City, UT 877.489.9511

OD • GlObal

21

Worldwide LCL and FCL

Full range of export and import services:

• Competitive rate structures

• speedy bill of lading release

• interchange agreements with all major steamship lines

• Morethan30receivingservicecentersintheu.S.

• Multiple service options to global destinations

• Establishedservicesandpricingfrommorethan40points/portsinasia tomorethan50points/portsinnorthamerica

• established services and pricing from more than 65 points / ports inEuropetomorethan50points/portsinnorthamerica

• Comprehensive track and trace ability

• Unique point-to-point services from the baltics, south africa, Latin america, Middle east, australia and new Zealand


• air freight service

OD•GLOBAL offers seamless, reliable worldwide LCL and FCL

services tailored to meet your export and import, foreign to foreign

or air freight needs. Our superior service extends to the Caribbean,

Europe, the Far East, Central America, South America, Oceania and

to points in between. OD’s comprehensive network gives you the tools

you need to make Worldwide LCL and FCL shipping work for your

business.

GatEWay sErVicE cEntErs:

Secondary Gateways

Los Angeles, CA 800.245.6533

Miami, FL 800.247.6335

New York, NY 201.356.3500

Primary Gateways

Atlanta, GA 877.666.7485

Chicago, IL 877.666.7490

Houston, TX 800.973.6335

Seattle, WA 866.899.6335

OD • tEchnOlOGy

In our industry, we’ve taken a lead in using

technology to help the world keep promises.

odfl.com

•

•

• OPERATIONAL TECHNOLOGY

rFid

dyM

handheLds

deCK traiLers

garVey gUns

air bags

Tracking your promises with OD • Technology

OD • Technology puts power at your fingertips through our award-

winning website, odfl.com. Trace shipments, get rate estimates,

schedule pickups, check transit times and access general information

about Old Dominion. On the secured area of our website, odfl4me.com,

even more management tools are available to you, including enhanced

tracing, customizable reports, view documents, interactive bills of

lading and customized rate estimates for your specific pricing program.

Log on today and see for yourself how easy it is to manage your

OD account online.


OD • tEchnOlOGy

23

OD • tEchnOlOGy


OD • TECHNOLOGY links you to the latest

in website and operational technology.

We continually upgrade our communications technology to bring you cutting-edge products and world-class customer service. Our

technology products allow you to track shipments and access complete account information in real time online or by telephone.

OD offers a wide variety of EDI transaction sets.

• 210FreightDetailsandinvoice(Motor)availablebyphone

• 211Shipmentinformation(Motor)

• 214ShipmentStatusMessage(Motor)

• 820paymentOrder/remittanceadvice

• 997Functionalacknowledgment

• translationSoftwareGentran:Serverversion2.0forthe ibMaS/400dispatchesandtocheckmessages

• trace shipments: real-time status and estimated arrival times are available by phone.

• rate estimates: receive rate quotes by entering shipping information.

• Fax requests: send necessary information, and delivery receipts and bills of lading will be faxed directly to you.

• driver access: allows old dominion drivers to process arrivals and dispatches and to check messages.

• View documents

• reports

• enhanced tracing

• interactive bill of Lading

• Claims Filing / status

• Credit Card Payments

• Customized rate estimates

• shipping dashboard – customize your layout and color scheme

with your personal preferences

• Web services for rate estimate, pickup and shipment tracking

odfl4me.com offers registered customers access to even more information in a secured customer area:

• trace shipments: get real-time status and estimated arrival times.

• rate estimates: get rate estimates based on your shipping informationordownloadOldDominion559rates.

• scheduled Pickups: enter and send your pickups directly to dispatch.

• Company information: View od coverage maps, financial and company information and industry news.

• service Centers: Locate any origin or destination by zip code.

• Printable Forms: Find interactive and blank forms for your convenience.

• transit times: Find standard shipping days between zip codes.

• shipping Labels: Print shipping labels directly from our website.

ElEctronic Data intErcHangEeDi

intEractivE voicE rEsponsE(toll frEE 877.633.7344)

iVr

WEB accEss

odfl.com

OD • tEchnOlOGy

25

oD operational technologyFor maximum efficiency, OD’s advancements in Operational Technology provide you with better service, increased access to real-time information, cost reduction, fuel-efficient cost savings and the comfort of knowing your shipments are moving as safely as possible.

RAdIO FREquENCY IdENTIFICATION (RFId)an automated arrival / dispatch systemthat monitors equipment location and freight movement throughout the od system. radio frequency identification tags are installed on all our equipment. tag readers, mounted at the entrance to our facilities, automatically record arrivals and

departures and post them to our mainframe computer. this provides a more accurate accounting of the movement and location of our equipment and assistsus in shipment planning.

dOCKYARd MANAGEMENT (dYM) SYSTEM displays the status of any shipment moving throughout the od system at any given time. this is done with the use of bar code reading computers mounted on our dock doors, as well as onboard computers in our switching tractors for yard assignments. When a shipment is loaded or unloaded, the shipment’s status is automatically updated throughout the od system in real time.

HANdHELd COMPuTERSCarried by P&d drivers which enable them to capture real-time information during pickups and deliveries, including the number and weight of pieces, as well asorigin and destination zip codes. timely pickup information allows for increased direct loading, as well as scheduling of line-haul power to ensure the best service possible.

THE dESCARTES SYSTEM allows consolidation and swapping of routes. this helps us improve productivity and determine what staffing is needed and provides much more detailed routing. this system also allows us to do the following: determine what freight needs to be worked first and in what door to load to maximize reduced transit times; increase P&d efficiency to reduce costs; and map rendering so that custom deliveries are planned properly.

dECK TRAILERSMoveable load bars used to create multiple levels inside the trailer. these additionallevelscanholdupto2,200lbs.per skid. this system allows us to better protect freight from any possible damage. We are also able to load the trailers more efficiently, which in turn lowers our costs, ultimately saving the customer money.

GARVEY GuNS Used to individually mark all cartons with the same customer pro number to ensure the freight arrives at its intended destination. the garvey Pro helps to prevent misdirected freight in the event that the shipper’s label falls off or shrink wrap becomes loose andhelps to protect the shipper’s product.

AIR bAGSUsed to help cushion freight from any possible damage. these air bags are inflated as needed by compressors located at the service centers. they are placed around the shipments for added protection. air bags are used in conjunction with the deck trailers, providing shipments with a safer and more secure ride.

OD • assurancE

odfl.com


OD solutions center

OD Solutions Center provides you with access to a highly

trained OD specialist to help you with all your supply chain

needs, whether that need is domestic shipping, global

transportation or special services including business consulting,

truckload services or product handling. One call, one invoice

and multi-mode assistance including ground, air and ocean,

both domestically and internationally.

• easy aCCess 24 / 7

• PersonaL serViCe

• MULti-Mode assistanCe

• ExpOrt/iMpOrtDOcuMEntatiOn sUPPort

• sUPPLy Chain asseMbLy and distribUtion ConsULting

bEnEFits

• truckloadservicetoall48contiguous states, Canada and Mexico

• extensive network of carriers to provide van, refrigeration, flatbed and specialized services

• Comprehensive transportation programs designed to manage daily shipments, as well as project business with specific requirements

• Line-haul service for assembly and distribution programs

• operational coverage 24 hours a day, 7 days a week

• exclusive-use services

• intermodal services

aDVantaGEs

• by calling old dominion truckload services, you have access to literally hundreds of carriers to handle your transportation needs.

rEDucED liability

• because we maintain and monitor all carriers that we utilize, we remove the concern of using a carrier that is uninsured, underinsured or at any time could receive an unsatisfactory safety rating from the dot. We will reduce your company’s liability.

877.562.3875

OD Business Solutions offer you a

wide variety of services designed to

more effectively manage your supply

chain processes. With services such as

an expense control via supply chain

improvement, transactional process control,

capital utilization, modular-hosted software applications

and on-site traffic personnel, we provide the tools you need

to optimize your changing transportation landscape. Let

OD Business Solutions analyze your critical business needs

and offer you a compelling value proposition.

• transportation Management software (tMs)

• Logistics consulting services

• Comprehensive freight management

• on-site supply chain personnel

• Capital utilization

800.235.5569, Dial OptiOn 3

27

OD • assurancE

odfl.com

For over seven decades, OD has consistently delivered outstanding

customer service, maintained an impressive safety record and

built a financially strong company that’s positioned to remain at

the forefront of this industry. Behind this success are over 13,000

non-union employees, from our drivers and dockworkers to

our service center managers, management and office personnel.

OD employees are focused on your business because that is

our business.

• reQUests For ProoF-oF-deLiVery and biLLs oF Lading

• tracinG/ExpEDitinGSHipMEntS

• CLaiM inQUiries 1. Status 2. Faxing claim forms 3. Claims procedures 4. Call for a claims inspector to assist with your claim 5. to report overages, shortages or damaged freight

• traFFiC CaLLs 1. rateestimatesforfutureshipments 2. Correction of bills 3. incorrect bill to address 4. billing or rating inquiries 5. CbLs

• aCCoUnts reCeiVabLe QUestions 1. Outstandingbalances 2. Past due bill inquiries 3. d&b inquiries 4. Cod check system 5. Credit card payments

• other serViCes 1. updateshippingorbillingaddress 2. transit time questions 3. general inquiries concerning corporate office or service centers 4. secured website registration at odfl4me.com

quality custOMEr sErVicEFEaturEs

OD provides solid solutions

you can count on to help you keep

your promises.

Our focus is customer service. We listen to the specific

needs of our customers and determine what we must

do to satisfy those needs. OD is your company’s partner,

and you can count on our dedication to you and your

business.

InfoCall 1© is a one-call service from our Transportation

Service Department. Dial 1-800-235-5569 and your OD

customer service representative will provide you with all

the information you need on shipment tracking, claim

inquiries, traffic calls and account information.


OD • assurancE

We provide the tools you need to

optimize your changing transportation

landscape.

29

usinG tEaMWOrK tO rEDucE transit tiMEtEaMWOrK

• our quality management process measures service daily and weekly.

• our line-haul pup operation provides greater opportunities for direct loading, improved service and reduced claim exposure.

• Ourwell-trained,dedicateddriversarefocusedonourgoalof97% or better on-time service based on our LtL standards.

• Well-scheduled, nightly line-haul departure times mean your freight arrives at service centers at published arrival times.

• Online-haulsof500milesormore,wecutonetotwodaysfrom transit time with team tractor operations.

claiM FrEE hanDlinGclaiM prEVEntiOn

• an aggressive claims prevention program provides damage- free deliveries. an executive claims watch committee has been appointed to take care of our customers. a claims prevention team works closely with field representatives, and we conduct ongoing, active training programs on freight handling on a regular basis.

accuracyquality cOntrOl

• our Customer Coding department double-checks to ensure that all outbound, inbound and third party codes are applied to freight bills before they are rated.

• a rating, billing and Coding Committee assures accuracy of all freight bills.

• the Weighing and research department monitors and corrects weights and descriptions.

• a state-of-the-art, online imaging system provides immediate access to shipping documents such as bill of lading, delivery receipt and export documents.

• Qualitycontrolauditsfreightbillswithin12hoursof rating, before customers are billed.

Our businEss is GrOWinGplanninG

• We reinvest earnings to ensure od is poised to meet the changing needs of the trucking industry.

• implementation of a redundant information system providing a disaster recovery program plan that our customers can count on.

• od management and employees are committed to delivering the best transportation service at the most competitive rates possible. We maintain a modern fleet. our road tractors average 3.4 years, while pup trailers average 7.4 years.

• strategic plan to fulfill the Vision and Mission.

• od service centers are designed to meet high-volume customer need.Over60%ofallshipmentsmovedirectlybetweenoriginand destination without rehandling at a break bulk service center.

OD • assurancE


You’ve made promises too, and it’s our job to create the fastest, most

affordable strategy to help you keep them.

odfl.com

In the last 75 years, OD has grown into one of

the country’s leading less-than-truckload

transportation companies. Our unique blend of

regional and interregional service provides us with

distinct advantages over our regional, multi-regional

and national competition and together with our

strategic growth strategies, has created substantial

momentum for further profitable growth.

• based in thomasville, north Carolina

• Foundedin1934inrichmond,virginia,bytheEarlcongdonfamily

• structure is non-union

2008revenue $1,537,724,000

2009revenuethrough6/30 $611,318,000

2009Operatingratiothrough6/30 94.8%

DirectpointsServed Over48,000

Servicecenters 210

rEGiOnal OpEratiOns:

• northeast, southeast, Midwest, Central states, gulf states, West

• interregional operations between each region

• intrastate operations within most states

Full-time/part-timeEmployees 11,159

total number of tractors 5,355

tOtal nuMbEr OF trailErs:

puptrailers 15,817

vans(32ft.-53ft.) 5,695

average age of Line-haul tractors 3.4 years

line-haulOperation 100%28-ft.trailers

odfl.com

OD • assurancE

31

class ratinG tariFFs:

ODFl559

ODFl560

ODFl505(uSa/canada)

OptionalServicesandrulestariff ODFl100

MajOr intErrEGiOnal hub sErVicE cEntErs:

atlanta, ga indianapolis, in

Dallas,tx Memphis,tn

greensboro, nC Morristown, tn

harrisburg, Pa rialto, Ca

rEGiOnal hub sErVicE cEntErs:

birmingham, aL Jersey City, nJ

Chicago, iL Parsons, Ks

Columbus, oh

2008capitalExpenditures(net) $183,043,000

Financials:

6MonthsEnding 12MonthsEnding June30,2009 December31,2008

INCOME STATEMENT dATA:

revenuefromOperations $611,318,000 $1,537,724,000Operatingincome 31,515,000 129,070,000netincome 14,695,000 68,677,000DilutedEarningsperShare $0.39 $1.84

OPERATING STATISTICS:

Operatingratio 94.8% 91.6%intercity Miles (in thousands) 148,290 334,219LtL tonnage (in thousands) 2,440 5,545shipments (in thousands) 2,890 6,691LtL revenue (per LtL hundredweight) $12.55 $13.88averagelengthofHaul 923 901

bALANCE SHEET dATA:

currentassets $193,804 $209,230,000totalassets 1,144,592 1,074,905currentliabilities 163,121,000 142,190,000

Long-term debt (including current maturities) 264,948,000 240,017,000totalliabilities 571,768,000 516,776,000Shareholders’Equity 572,824,000 558,129,000

OD • assurancE


odfl.com

the Quality Management Process is neither an afterthought nor a separate or stand-alone function at old dominion. We have integrated it into the way we operate our business. our Vision, Mission, Values and success elements are incorporated intothe Foundation of success model. the Vision depicts what we aspire to be, followed by the Mission statement of what we do to achieve this vision. the success elements are portrayed within the five pillars of old dominion’s Quality Management Process. the added value, external and internal, customers receive is represented by our Values.

the Foundation of success model is the basis of the planning and management process. each of the success elements is “owned” and led by an officer of the company. sub-plans for improving work processes, which drive the success elements, are created and deployed at all levels within the company.

CuSTOMER FOCuS the pillar of CUstoMer FoCUs represents key functions we emphasize to satisfy customer needs. Marketing and sales are the ways in which we listen to the specific needs of our customers, and determine what we must do to satisfy those needs. best-in-Class service, Claim Free handling, accurate billing and Cost-effective Pricing represent the four primary and universal needs of our customers.

TOTAL INVOLVEMENT the pillar of totaL inVoLVeMent might be termed our “people” pillar. it is through people, old dominion’s most

valuable asset, that we focus on the needs of our customer. internal and external communications keep everyone informed of what’s going on and what each person needs to do to satisfy our customers. old dominion’s safety Program is one of the best in the industry. our in-house driver training school allows us to develop safety-consciousdrivers and to promote from within. it is through communications, and our family atmosphere, that our company remains Union Free. We are dedicatedto promoting from within through opportunities on all levels in our company.

MEASuREMENT the pillar of MeasUreMent tells us if our improvements are working in our audit process andif we are accomplishing our objectives. all employeesare held accountable for satisfying internal and external customer needs. SYSTEMATIC SuPPORTthe systeMatiC sUPPort pillar represents the

elements which are provided primarily by and through effective management to the organization. Financial stability is the cement that binds all the elements that build the Foundation of success. through equipment maintenance and replacement, we operate one of the newest and most dependable fleets in the industry. We are continuously updating our facilities to sustain growth and provide a premier service. We recognize the need to continueour development of employees through an ongoing educational process. the focus on information systems technology provides customers with necessary information, electronically, to properly manage our link in their total logistics process, in addition to assisting in the efficient movement of their goods.

CONTINuOuS IMPROVEMENTthe Quality Management Process is summarized with the ContinUoUs iMProVeMent pillar. We must never be satisfied with status quo. We continuously strive to improve customer service, employee relations and labor efficiency. We believethat the people who do the work, in conjunction with those who manage it, are best qualified to improve their work process. through team-based problem solving and the planning process, we accomplish continuous improvement. as a result, old dominion extends to its customers innovation, reliability, courtesy, responsiveness, professionalism and ethics in doing business. old dominion is proud of the Quality Management Process which continues to pave the way for better LtL freight service and in understanding the needs of our customers.

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OD • assurancE

OD • assurancE


odfl.com

OdFL 100 (July 10, 2009) the following are brief explanations of the most requested optional services performed by old dominion Freight Line, inc., and the charges for performing those services. For more detailed explanations regarding these services and other special provisions, see odFL optional services and rulestariff100SeriesonfileattheOldDominionFreightLine, inc. Corporate office in thomasville, north Carolina. the iteM numbers referred to in the column on the left are thenumbersoftheitEMSinODFltariff100containingdetailed explanations of the services described.

ITEM SERVICES ANd CHARGES

180 AbSOLuTE MINIMuM CHARGES Unless otherwise specifically provided in individual items or tariffs, the absolute minimum charge on ship-ments rated from tariffs governed by this tariff, after applying discounts, shall be not less than the following:

territory absolute Minimum ChargeUsa:*intrastate-Directcaandtx $69.00*intrastate-Directotherthancaandtx $62.00*intrastate-DirectMontana $40.00

*interstate - (Including Import or Export) direct shipmentsmovinglessthan700miles $73.00*interstate - (Including Import or Export) direct shipmentsmoving700to1,199miles $95.00*interstate - (Including Import or Export) direct shipmentsmoving1,200milesormore $108.00*interline - two line-hauls (between points in the U.S. with Partner Carriers listed in ODFL Tariff 639 Series) $115.00Canadian: *between direct points in the U.s., and the Provinces of ontario and Quebec, Canada:nomileagelistedinODFl101 $132.00lessthan700miles $92.00700to1,199miles $112.001,200milesormore $132.00*interline - two line-hauls (between points in the U.s., on the one hand, and the Provinces of ontario andQuebec,canadaontheotherhand. $155.00*between direct points in the U.s., on the one hand; and all Provinces of Canada, other than ontario and Quebec, on the other hand:

nomileagelistedinODFl101 $160.00lessthan700miles $113.00

700to1199miles $143.00

1200milesormore $163.00

*interline - two line-hauls (between points in the U.s.,on the one hand, and all Provinces of Canada, otherthanOntarioandQuebec,ontheotherhand $175.00

(MileagetobedeterminedfromHGb105serieswithinuSa.Mileages to be determined fromODFl 101 series betweenU.s. and Canada.)

320 AdVERTISING MATTER OR dISPLAYS shipping carriers, racks or stands used to transport commodities when such carriers, racks or stands are also intended to be used as store display racks or stands will be rated subject to the provisions found in item 57410, naming racks or stands, store dis-plays. the applicable class will be assigned based on the density of the shipment as determined by the subprovisionsofitem57410.thedensitywillbede-termined by measuring the extreme outside measure-ments (length, width and height) of the shipment including the commodity contained on or in the ship-ping carrier, rack or stand and dividing the weight of the shipment by the ascertained cubic feet. the item will only apply when the commodity is shipped in or on the store display rack or stand.

647 NOTIFICATION PRIOR TO dELIVERY $11.00pershipment

647-1 SCHEduLEd APPOINTMENT $11.00

360 bILLS OF LAdING 1. whenpropertyistenderedtocarriers,billsofladingas described and printed in the nMFC should be used. 2. Consignors may furnish and use their own for-matted bills of lading if such bills of lading meet all the requirements outlined in the nMFC and contain such information as identification and location of the consignor and consignee, commodity descriptions and other information pertinent to the shipment. 3. all transportation performed by carriers partici-pating in publications governed by the rules tariff shall be subject to the terms and conditions of the bill of lading contract shown in the nMFC regardless of the bill of lading format used, unless exceptions are agreed to in writing by an officer of the shipper

and the carrier. if it is not clearly indicated on the non-od bill of lading whether the freight charges are to be prepaid or collect, the shipment will be handled as if the charges are to be collect. Charges to a third party payor may be either prepaid or collect according to the terms indicated on the bill of lading.

365 bILLS OF LAdING (CORRECTEd) a request to change the original freight charges col-lection status from collect to prepaid will require a corrected bill of lading from the shipper and the shipper must have established credit with od. a chargeof$15.00willbeassessedagainstthepayorof the freight charges for processing such corrected bills of lading. a request to change the collection status may be submitted by the shipper on the ship-per’s letterhead in lieu of a corrected bill of lading, subject to all other provisions of this item.

368 bORdER CROSSING SECuRITY CHARGE shipments moving between the U.s. and Canada will be subjecttothefollowingaccessorialcharges:$11.00perltlshipmentand$35.00pertlshipment.

390 CAPACITY LOAdS (MINIMuM CHARGE) shipments that fill a pup trailer to full visible capacity or shipments that utilize a linear length of 23 feet or more in the pup trailer or that quantity of freight weigh-inglessthan10,000lb.whichinthemannerloadedutilizesalinearlengthof20feetormoreinthepuptrailer are defined as Capacity Loads and will be subject to a minimum charge determined as follows: (Mileage to be determined from HGB 100 series)

on shiPMents handLed direCt: topointsincalifornia(zipcodes93900-96199only) Florida,Michiganandtexas $1.60permile Minimumcharge $630.00perpup toallotherpointsserveddirectbyOD $1.50permile Minimumcharge $530.00perpup on interLine shiPMents: Onallshipments $2.40permile Minimumcharge $900.00perpup shiPMents to Points in Canada: Minimumcharge $1.65permile Miles will be calculated to and from the point of interchange with the Canadian carrier to final destination.

OD • assurancE

35

shiPMents FroM Points in Canada: Minimumcharge $1.40permile Miles will be calculated to and from the point of interchange with the Canadian carrier to final destination.

480 CuSTOMS OR IN bONd CHARGES (a) When clearing customs in the U.s.: the following ad-ditional charges will be assessed on shipments clearing Customs at points in the U.s.: $2.50-percwt $50.00-Minimumcharge $190.00-Maximumcharge(b) When clearing customs in Canada: shipments to Canada will be assessed a charge payable in U.s. funds, as follows: shipments to Provinces of new brunswick, ontario and Quebec: $1.00-percwt $15.50-Minimumchargeshipments to all other provinces: $4.30-percwt $56.50-Minimumcharge

484 CuSTOMS OR TRANS-bORdER FEE 1. Shipments between the u.S., on one hand, andCanada, on the other hand, will be assessed a Customs ortrans-borderfeeof$24.00pershipment.2. this charge applies on all shipments and is in addition to all other rates and/or charges applicable to such shipments. 3. this charge shall be PrePaid when line-haul transportation charges are designated as PrePaid. 4. all charges are payable in United states Currency.

485 CuSTOMS ANd IN bONd – CANAdIAN SHIPMENTSshipments between the U.s., on the one hand, and Canada, on the other hand, will be subject to the following provisions:1. in the eventadditional chargesareassessedbya bonded or sufferance warehouse, payment of such additional charges shall be the responsibility of the payor of the freight charges.2. When the Canada border services agency requires that a trailer be unloaded for Customs inspection, the following charges will apply: When unloaded during normal business hours: $161.00-Minimumchargeforthefirsthouroflabor.

$52.50-perhourforeachadditionalhour,perperson.

When unloading after normal business hours: $180.50-Minimumchargeforthefirsthouroflabor. $72.50-perhourforeachadditionalhour,perperson.

total charges applicable under this item will be assessed against the shipment required to be unloaded by Customs and billed to the payor of the freight charges for such ship-ment. if customs requires that more than one shipment be unloaded, the total charges applicable will be prorated among the shipments on the percentage that the weight of each shipment bears to the total weight required to be unloaded by Customs.

574 PuRCHASE OF AddITIONAL LIAbILITY COVERAGEPrepaid shipments using truck conveyed transpor-tation. additional levels of carrier liability can be provided on collect shipments when written authori-zation in advance of shipment has been agreed upon between the parties. not applicable to household goods, personal effects and all articles as defined initem780oftheODFlrulestariff.betweenpointsin the U.s. and Canada, the request for Full Value Coverage must be declared on the original bill of lading before the shipment is picked up by odFL. VaLUation: Valued at amount of declared value on thebilloflading,freightcharges,plus10%.liMitSoF LiabiLity: regardless of the declared value, themaximumlimitofliabilityis$250,000.00foranyoneshipmentandnomorethan$500,000.00via any one land conveyance. additionally, there is amaximumliabilityof$1,000,000.00forlossordamage which occurs at any one location. this policy does not insure against loss or damage caused by or resulting from the following: delay, loss of market, mechanical breakdown, neglect of the assured. Full Value Coverage is not in effect due to any nuclear in-cident. rates: For the Full Value Coverage provided byODFl,arateof$0.60peronehundreddollarsof valuation as defined by valuation, subject to a $45.00minimumchargepershipment.

893 SPOT quOTESodFL will provide spot Quotes when requested by custom-ers prior to picking up the actual shipment. spot Quotes

maybegivenfromtariffsODFl4840,ODFl4848,ODFl5070,ODFl660,ODFl661,ODFl699,orother typeofspot Quote system. When spot Quotes are given, the charges and rules applicable to the spot Quote shall ap-ply to the shipment in lieu of charges otherwise published for the customer.

752-2 dELIVERY TO FAIRS OR TRAVELING SHOwS anadditionalchargeof$85.00pershipment,orperve-hicle if more than one vehicle is required to deliver the shipment, in addition to all other applicable charges, will be assessed against the party responsible for pay-ment of the line-haul charges on shipments delivered to the facilities of Fairs or traveling shows. all shipments consigned to facilities of Fairs or traveling shows must move prepaid.

500 dETENTION wITH POwER uNIT (TL SHIPMENTS) Free tiMe (a) the free time per vehicle stop will be as follows: Weight Per stop Free time Per stop lessthan2,500lbs. 30minutes2,501-4,999lbs. 60minutes5,000-7,499lbs. 90minutes7,500-9,999lbs. 120minutes10,000-19,999lbs. 180minutes20,000-29,999lbs. 240minutes30,000-39,999lbs. 300minutes40,000ormore 360minutes

(b) Loading or unloading at more than one site at or on the premises of the consignor or consignee shall consti-tute one vehicle stop.

detention Charges For the delay of each vehicle beyond thefreetimetherewillbeachargeof$24.00foreach15minutes or fraction thereof after the free time.

502 dETENTION wITH POwER uNIT (LTL SHIPMENTS) Free tiMe (a) the free time per vehicle will be as follows: Weight Per stop Free time Per stop lessthan2,500lbs. 30minutes2,501-4,999lbs. 60minutes5,000-7,499lbs. 90minutes7,500-9,999lbs. 120minutes10,000-19,999lbs. 180minutes

OD • assurancE


odfl.com

20,000-29,999lbs. 240minutes30,000-39,999lbs. 300minutes40,000lbs.ormore 360minutes (b) When the consignor tenders or the consignee receives morethanoneshipmentweighinglessthan10,000lbs.each, the free time will be increased by five minutes for eachshipment, subject toamaximumof60minutesadditional free time.

(c) When single or multiple shipments weighing less than10,000lbs.eachexceedthecarryingcapacityofone vehicle, free time for each vehicle shall be com-puted separately.

detention Charges For the delay of each vehicle beyond thefreetimetherewillbeachargeof$24.00foreach15minutes or fraction thereof following the first hour.

507 dISCOuNTS, APPLICATION OF When discount tariffs, contract schedules or individual tariffs issued by od are governed by this tariff, such dis-counts will only apply on the minimum charge through M10Mscaleofrates.DiscountswillnotapplytotheM20Mor higher scale of rates unless those rates are published inODFl505,555,559,560,or559/555series,effectiveJanuary1,1995,orlater.

559 EXEMPT COMMODITIES, CLASSIFICATION OF Commodities with a Classification rating of “exempt” inthenMFc100serieswillberatedusingthefollowingClass rating based on the density of the commodity as tendered for shipment:

Densitywillbedeterminedasprovidedinitem490.

560 EXTRA LABOR When requested by the consignor or consignee, extra labor, if available, may be furnished by the carrier for loading or unloading. at each location where extra labor is provided, achargeof$51.00perhourforeachextrapersonotherthanthedriver,subjecttoaminimumchargeof$205.00will be assessed.

564 FAILuRE TO MAKE TIMELY PAYMENT OF CHARGES a. Carrier must receive full payment of freight charges within 42 days from the original invoice due date to avoid payor being charged an assessment of liquidated damag-esinanamountequalto35%oftheunpaidreceivable.b. the filing of a cargo or other claim against carrier will not relieve a payor from the responsibility for payment of freight charges. C. only the executive Committee at od has the authorityto change the provisions of this item and such changes must be in writing. d. the failure to enforce the terms and conditions of this tar-iff on one or more occasions shall not be deemed a waiver of their applicability or enforceability in future transportation transactions between the payor and od.

Provisions of this rule do not change in any way the carri-er’s obligation to collect nor the freight charge payor’s obli-gation to pay applicable charges within the contractual or legislatedtermsallowedincompliancewithD.O.t.49cFrPart 377 and the credit period stated in iteM 434. this rule establishes a condition precedent for the application of the special pricing provisions described in Paragraph a above.

610 HOuSEHOLd GOOdS OR PERSONAL EFFECTS the minimum charge for shipments of household goods orpersonalEffects,asdescribedinnMFcitems100200&100262,willbetheclass150ratesfromODFl559/555serieswithadiscountof55%regardlessofpayor’spub-lisheddiscountonshipmentsoccupyinglessthan50%ofapuptrailer.and$2.00permileperpupused,subjecttoanabsoluteminimumchargeof$650.00,onshipmentsoccupying50%ormoreofapuptrailer.ShipmentsmovingonGovernmentbillsofladingwillberatedtheclass100rate with no discount. ***old dominion is not obligated to handle shipments of household goods or Personal effects destined to points in the state of California.

566 INSIdE PICKuP OR dELIVERY $6.00cwt($14.50cwtatzips100-102) $60.00minimum($75.00atzips100-102) $500.00maximum($660.00atzips100-102)

610-1 LOw dENSITY FREIGHT (MINIMuM CHARGE) shipments with an average density of less than 3 lbs. per cubicfootandthatrequireatleast350butlessthan750cubic feet of trailer space will be subject to a minimum charge as follows: multiply the cubic feet of trailer space required by 6 pounds per cubic foot to determine the “constructed” weight for the shipment, then to this “con-structed”weight,applyclass125rateswithapplicablediscounts and base rates. shipments with an average density of less than 6 pounds per cubic foot that require 750cubicfeetormoreoftrailerspacewillbesubjecttoa minimum charge as follows: multiply the cubic feet of trailer space required by 6 pounds per cubic foot to de-termine a “constructed” weight for the shipment, then to this“constructed”weight,applyclass125rateswithap-plicable discounts and basic rates.

580 MARKING OR TAGGING achargeof$2.40perpiece,subjecttoaminimumchargeof$36.00pershipment,willbeassessedwhenthecarrieris required to mark or tag a shipment in accordance with provisionsofitem580inthenMFc.

594 MAXIMUM LIABILITY od’s maximum liability per pound for loss or damage is the amount shown below in the “Liability” column oppo

density of shipment inPounds per Cubic Feet shipment will be at Least but Less than rates at Class0.0 1.0 5001.0 2.0 4002.0 3.0 3003.0 4.0 2505.0 6.0 1756.0 7.0 1507.0 8.0 1258.0 9.0 1109.0 10.5 100

density of shipment inPounds per Cubic Feet shipment will be at Least but Less than rates at Class10.5 12.0 92.512.0 13.5 8513.5 15.0 77.515.0 22.5 7022.5 30.0 6530.0 35.0 6035.0 50.0 5550.0 orgreater 50

OD • assurancE

37

site the rated class for the article(s) shipped shown in the “class”column,butinnocasemorethan$50,000peroccurrence. (see Chart) Note b—shipments originating from Canada to the U.s. will be subject to the following: 1.ifnovalueisdeclaredonthebilloflading,thecarrier’smaximumliabilitywillnotexceed$2.00(canadian)perpound for the weight of the shipment. 2.whenavalueinexcessof$2.00(canadian)perpoundis specifically expressed on the face of the bill of lading, anexcessvaluationchargeof1.5%ofthetotaldeclaredvalueinexcessof$2.00(canadian)perpoundwillbeas-sessed,uptocarrier’smaximumliabilityof$25.00(cana-dian)perpound,subjecttoaminimumchargeof$5.00(U.s ) per shipment. 3. all excess valuation charges are payable by the party responsible for payment of the freight charges. Note C—Liability for loss, damage or delay of cargo mov-ing between Mexico and other countries: With respect to any shipment originating outside Mexico with ultimate destination in Mexico or any shipment originating within Mexico with ultimate destination outside Mexico, od shall have no liability, either for itself or for the Mexican carrier involved in the move for loss, damage or delay while in the possession of the designated brokers, freight forwarders or Mexican carriers.

For limited liability on specific commodities, please visit our website to review this item.

362 ORdER NOTIFY SHIPMENTS anadditionalchargeof$65.00willbeassessedonOrdernotify shipments.

764 PRECEdENCE OF PRICING PROGRAMS When on shipments for which specific pricing is appli-cable for the shipper, consignee and / or a third party, the applicable pricing published specifically for the payor of the freight charges will apply. When on prepaid third party shipments, if there is no specific pricing published for the account of the third party, the pricing published for the account of the shipper will apply if applicable. When on collect shipments, if there is no specific inbound pricing published for the account of the consignee, the pricing published for the account of the shipper will apply if ap-plicable. “Pricing,” “Pricing Program” or “specific Pric-ing” means rates (other than full class rates) or charges, discounts, allowances or other means of determining final charges, published to apply for specific accounts. if the third party is a Logistics Company, Consultant or similar entity, that is paying freight charges for another party, the pricing published specifically for the Logistics Company, Consultant or other entity, or for the party they represent, will apply, unless specific instructions to the contrary are received from the beneficial owner of the goods.

820 RECONSIGNMENT achargeof$33.00willbeassessedwhenareconsign-ment prior to the carrier tendering the shipment for delivery results only in a change in the name of the con-signee, or the address, in the original destination point or when reconsignment instructions are received by the

origin carrier prior to receipt of the shipment at the point of origin. if the reconsignment occurs after the shipment has been tendered for delivery at the original destination and requires reconsignment to another address in the originaldestinationpoint, thechargewillbe$5.25cwt,subjecttoaminimumchargeof$45.00andamaximumchargeof$400.00pershipment.whenthereconsignmentresults in a change in the destination point, the shipment will be subject to the published rates from the origin to the point of reconsignment and from the point of reconsign-ment to the new destination, but not less than the through charges from the original origin to the new destination. When a tL or Volume shipment is reconsigned to a point directly intermediate between the origin and the original destinationachargeof$33.00willbeassessedinadditionto the through rate from the origin to the new destination. achargeof$5.25cwt,subjecttoaminimumchargeof$45.00andamaximumchargeof$400.00pershipmentwill be assessed for returning a shipment to the shipper before it has left the origin service center.

830 REdELIVERY after the original attempt to deliver a shipment, each ad-ditional attempt to redeliver the shipment will be subject toachargeof$5 25cwt,subjecttoaminimumchargeof$45.00andamaximumchargeof$450.00pershipment.if the consignee elects to pick up the shipment at the car-rier’s terminal in lieu of the carrier attempting redelivery, the shipment will be subject to an additional charge of $1.75cwt,subjecttoaminimumchargeof$15.00andamaximumchargeof$175.00.theminimumchargeforattempting redelivery of an order notify shipment will be $90.00foreachattemptatredelivery.

753-1-4 PICKuP OR dELIVERY AT APARTMENTS, RESIdENCES, ESTATES, FARMS, bOAT SLIPS, CONSTRuCTION SITES, SCHOOLS, COLLEGES, CHuRCHES, RECTORIES, SECuREd OR LIMITEd ACCESS AREAS achargeof$4.80cwt.,subjecttoaminimumchargeof$55.00andamaximumchargeof$450.00pershipmentwill be assessed for pickup or delivery of a shipment at a residence, apartment, boat slip, estate or farm, schools, colleges, churches or rectories by the carrier will be as

Column A: Column b: Rated Class Maximum Liability 50 $2.00 55 2.00 60 2.35 65 3.92 70 5.92 77.5 7.90 85 11.87 92.5 15.80 100 19.76 110 20.00 125 20.00

Column A: Column b: Rated Class Maximum Liability 150 20.00 175 20.00 200 20.00 250 20.00 300 20.00 400 20.00 500 20.00

OD • assurancE


odfl.com

sessed an additional charge as follows. the charges will apply separately for pickup and separately for delivery. if the consignee’s address on a prepaid bill of lading is at a residence, construction site or other non-commercial location, the additional charge for delivery will be assessed against the payor of the freight charges. the Minimum chargeatZipSny100-105;Dc200-205;MD206-209;va201,220-223andFl33480is$125.00.

the terms “secured” or “limited access” include camps (other than military), country clubs, courthouses, daycares, detention facilities, jails, outdoor flea markets, prisons, state or national parks located 75 miles or more from the odFL delivering service center, and any other sites requir-ing inspection of driver or vehicle before permitting access to the site.

855 RETuRNEd CHECKS if a check for the payment of applicable charges in connection with a shipment tendered to a carrier par-ticipating in this tariff is returned unpaid by the payor’s bank, and cannot be redeposited due to any reason not the fault of the carrier, the following will apply: the underlying shipment(s) will be returned to an Unpaid status with accounts receivable aging based upon the invoiced date of the shipment(s). such shipment(s) will be subject to the provisions of item 564 (Failure to Make timely Payment of Charges).

887 SORTING, SEGREGATING, PALLETTIzING OR RECOOPERING $0.55perpieceor$1.25percwt,whicheverisgreater. $50.00minimum

910 STORAGE storage charges on shipments held at the carrier’s service centerwillbeginat7:00a.M.ofthefirstbusinessdayafternotice that the shipment is available for delivery has been given.thechargeforstorageofltlShipmentswillbe$1.75cwt per each 24-hour period, subject to a minimum charge of$16.00pershipmentper24-hourperiod;(aminimumchargeof$45.00pershipmentperstorageperiod)andamaximum charge the same as the charge for tL shipments per 24-hour period. the charge for shipments subject to tL or VoLUMe, exclusive Use or Capacity Load provisions willbe$120.00thefirst24-hourperiod,orfractionthereof

pervehicle,$120.00 thesecond24-hourperiod,or frac-tionthereof,and$170.00thethirdandeachsucceeding24-hourperiod,orfractionthereof.achargeof$2.89cwt,subjecttoaminimumchargeof$28.62andamaximumchargeof$320.15pershipmentwillbeassessedwhenthecarrier is required to place a shipment in a public ware-house for storage at the customer’s expense.

670-5 TRANSPORTATION OF ARTICLES OF EXCESSIVE LENGTH shipments containing one or more articles that equal orexceed12feetinlengthwillbesubjecttoachargeof$75.00inadditiontoallotherapplicablecharges.When shipment is subject to capacity load charges in item390,thechargeinthisitemwillnotapply.extreme Length: shipments containing articles that equalorexceed20feetinlengthwillbesubjecttoachargeof$150.00.

995 APPLICATION OF PALLET WEIGHT EXCLUSION 1.whenpricingprovisionsestablished for thepayor ofcharges provide for the exclusion of pallet weight from the weight upon which freight charges are assessed, a palletweightof40poundsperpalletwillbeusedunlessotherwise provided. 2. all weights shown on the bill of lading shall be deemed to be products weights, only, unless shipper specifically designates the weight of the pallets. 3. When shipments are reweighed by od and such break-down of pallet weight is not listed on the original bill of lading,atoleranceof40poundsperpallet(orotherwisenegotiated value) will be subtracted from the total verified weight when determining if the weight on the original bill of lading is in error.

For our complete rules tariff, please visit us online at www.odfl.comorcalltollfree(800)235-5569.

39

*= TO BE SOLD#= ON ORDER

528211-528234 21 13' 6" 30" 28' 8200 95-02 Alloy BP&D

528241-528261 21 13' 6" 30" 28' 8200 05-06 GD BP&D

528266-528278 13 13' 6" 30" 28' 8200 94-96 WNC BP&D

584001-584925 841 13' 6" 30" 28' 111.25 27.25 100.50 2080 RU 93" 107.5" 7800 93/94 WABASH

585570-585590* 11 13' 6" 30" 28' 110 27.25 99.25 2030 RU 93.75" 102.25" 8000 1989 PINES

585601-585799 13 13' 6" 30" 28' 109 27.25 99 2006 RU 93" 107.5" 7480 1989 WABASH

585841-585933* 6 13' 6" 30" 28' 108 27.42 97 1959 RU 93.5" 100.5" 8100 1989 STRICK

586001-587000 932 13' 6" 24" 28' 111.25 27.25 100.5 2080 RU 93" 107.5" 7900 94/95 WABASH

587001-588525 1436 13' 6" 24" 28' 111.25 27.25 100.5 2080 RU 93" 107.5" 7900 95-97 WABASH

588550-588553 4 13' 6" 24" 28' 111.25 27.25 101.25 2096 RU 93" 107.5" 8400 97-98 WABASH

588601-589000 386 13' 6" 24" 28' 111.25 27.25 100.5 2080 RU 93" 107.5" 7900 97/98 WABASH

589001-589750 738 13' 6" 24" 28' 111.25 27.25 101.5 2101 RU 93" 107.5" 7900 98/99 WNC DP DECK TLRS

589751-589834 81 13' 6" 30" 28' 112 27.25 99.75 2078 RU 96.25" 105" 84-85 RSI remans

589835-589882* 4 13' 6" 30" 28' 107" 26 97" 1970 RU 93" 102" 7700 89 FRUE

589885-589947 8 13' 6" 24" 28' 111" 27.5 100.5" 2080 RU 95" 108.5" 6940 90-91 STRICK

589948-589958 8 13' 6" 30" 28' 111" 27 99" 1958 RU 96" 103" 92 WNC

590096-590104 8 13' 6" 30" 28' 111" 27 99" 1958 RU 96" 103" 92 WNC

590105-590122 17 13' 6" 30" 28' RU 96-98 ALLOY PFL

590140-590149 9 13' 6" 30" 28' RU 2003 UTILITY PFL

590256-590428 157 13' 6" 30" 28' 108.75" 27 98.5" 1899 RU 96.5" 103" 96-99 T/M

590429-590653 215 13' 6" 30" 28' 112" 27.5 97.75" 1899 RU 95.5" 102.25" 00-01 GD

590660* 1 13' 6" 30" 28' 107" 27 100" 1899 RU 95.5" 103" 88 FRUE

590675-590793 111 13' 6" 30" 28' 112 27.25 99.75 2078 RU 96.25" 105" 95 RSI REMANS

590794-590812 15 28' 93 STRICK

590814-590862 33 28' 94 STRICK

590863* 1 28' 87 PINES

590871-590920* 9 28' 89 STRICK

590921-590967 28 28' 92 STRICK

590968-590986* 2 28' 88 FRUE

591008 & 591014* 2 28' 89 FRUE

591021-591074 29 28' 92-95 Strick

591100-591151 50 13' 6" 30" 28' 112 27.25 99.75 2078 RU 96.25" 105" 95 RSI REMANS PFL

591201-591275 52 13' 6" 30" 28.5' 110 27.25 99.5 RU 96.5" 107 91-92 Strick BET

591276-591416 134 13' 6" 30" 28.5' 114 27.75 101 RU 96" 110 95-96 Monon BET



781001-781400 397 13' 6" 24" 28' 111.25 27.25 101.5 2101 RU 93" 107.5 8160 02/03 WNC DP DECK TLRS

781401-782000 596 13'6" 24" 28' 111.25 27.25 101.5 2101 RU 93" 107.5 8160 04 WNC DP DECK TLRS

784469-784500* 3 13' 4" 36" 28' 108.6 27.17 99.5 2003 RU 93" 102.25" 9100 86/87 WABASH

784628 & 784658* 2 13' 6" 30" 28' 110 27.33 99.5 2041 RU 93" 106.25" 9200 1987 WABASH

784669-784805 26 13' 4" 36" 28' 108.6 27.17 99.5 2003 RU 93" 102.25" 9100 87/88 WABASH

785417-785873* 6 13' 6" 30" 28' 113 27.25 98.5 2070 RU 94.5" 104.25" 8650 1984 STRICK

786010* 1 13' 6" 30" 28' 111.5 27.1 100 2062 RU 93" 106.5" 8200 1986 MONON

786160* 1 13' 6" 24 28' 110 27.25 97 1983 RU 92.5" 99" 8200 91 MONON

786179-786189 6 13' 6" 24 28' 106 27.1 97 1899 RU 93" 100" 8200 92 MONON

786206-786211 2 13' 6" 24" 28' 110 27.25 98 2004 RU 93" 99.5" 8200 1992 MONON

786215-786231 10 13' 6" 24" 28' 106 27.25 98 1930 RU 93" 102" 8200 90/92 MONON

786232-786331 81 13' 6" 30" 28' 111 27.33 99 2050 RU 96" 106" 8260 92/94 WABASH

786332-786336 3 13' 6" 24" 28' 106 27.25 98 1930 RU 93" 102" 8200 92 MONON

786414-786445 23 13' 6" 36 28' 106.75 27.1 99 1953 RU 93.25" 100.5 8210 91 FRUE

786498-786530 2 13' 6" 24 28' 106 27.25 98 1930 RU 93.0" 102" 8200 90 MONON

786531-786591 13 13' 6" 24" 28' 105 27.1 97.5 1891 RU 93.0" 98.0" 8200 90 MONON

786592-786640* 2 13' 6" 24" 28' 105 27.1 97.5 1891 RU 92.5" 98.0" 8200 90/91 MONON

786641-786692 17 13' 6" 24" 28' 105 27.1 97.5 1891 RU 92.5" 98.0" 8200 91-92 MONON

786693-786718 12 13' 6" 24" 28' 105 27.1 97.5 1891 RU 92.5" 98.0" 8200 93 MONON

786719-786811 79 13' 6" 24" 28' 107.25 27.2 99 1970 RU 93” 100.0" 8570 96-97 MONON

786812-786836 13 13' 6" 24" 28' 108 27.3 98.5 1981 RU 93" 103.25 9860 92 STRICK

786853-786941 6 13' 6" 24" 28' 108 27.3 98.5 1981 RU 93" 103.25 9800 92/94 STRICK

788235-788250* 6 13' 6" 24" 28' 105 27.1 97.5 1891 RU 92.5" 98.0" 8200 88/92 monon

788360-789990* 8 13' 3" 24" 28' 102.5 27.33 98.5 1880 RU 93.75" 96.25" 7800 1984 STRICK

790001-791000 994 13' 6" 24" 28' 111.25 27.25 101.5 2101 RU 93" 107.5 8830 05/06 WNC DECK TLRS

791001-791100 98 13' 6" 24" 28' 111.25 27.25 100.75 2065 RU 94.75” 108.25 8830 04 RSI reman DECK TLRS

791401-792900 1498 13' 6" 24" 28' 111.25 27.25 101.5 2101 RU 93" 107.5 8830 06 WNC DECK TLRS

792901-792902 2 13' 6" 24" 28' 111.25 27.25 101.5 2101 RU 93" 107.5 8830 06 WNC DECK TLRS

792903-794702 1692 13' 6" 24" 28' 111.25 27.25 101.5 2101 RU 93" 107.5 8830 06 WNC DECK TLRS

794703-796102 1594 13' 6" 30" 28' 111.25 27.25 101.5 2101 RU 93" 107.5 8830 07 WNC DECK TLRS

796103-796902 800 13' 6" 30" 28' 111.25 27.25 101.5 2101 RU 93" 107.5 8830 07 WNC DECK TLRS

796903-798402# 1500 13' 6" 30" 28' 111.25 27.25 101.5 2101 RU 93" 107.5 9080 08 WNC DECK TLRS

TOTAL 28' PUPS 15817

ODFL # OF OUTSIDE KING OUTSIDE INSIDE INSIDE INSIDE CUBIC DOOR DOOR DOOR EMPTY YEAR/ UNIT #S UNITS HEIGHT PIN LENGTH HEIGHT LENGTH WIDTH CAPACITY TYPE WIDTH HEIGHT WEIGHT MAKE

acciDEnt FrEquEncy7.47 7.29 7.41 7.40 7.13 4.74 5.03 5.17 5.25 4.92 4.58 3.27

10

9

8

7

6

5

4

3

2

1

0

(ytd July)

traininG / OriEntatiOn• Formal in-house training program to develop our own professional drivers and promote from within

• thorough orientation program for new-hire experienced drivers

rEcruitinG• highly qualified drivers with excellent safety records• employment opportunities at www.odfl.com• recruiting reward program• tuition reimbursement program

MaintEnancE• scheduled preventative maintenance• Modern, well-designed equipment

haZMat prOGraM• Formal, in-house training program resulting in 100%certificationofalldriver,warehouse,bill entry and management personnel

saFEty incEntiVEs• recognition and awards program for “Continuous safety awareness,” including cash bonus program

insurancE ratinG• awarded “optimal” fleet safety rating (only insured to ever receive)

DOt saFEty ratinG• satisfactory – highest rating given by the department of transportation

DruG tEstinG prOGraM• Pre-employment, random, post injury / accident, reasonable suspicion– all employees

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009

OD • assurancE


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AbIAbilene, TX1749S.32ndStreetabilene,tx79602(325)692-9766Fax:(325)692-9767tollFree800-559-6506

AbqAlbuquerque, NM2600karstencourtSEalbuquerque,nM87102(505)889-0220Fax:(505)247-2248tollFree800-481-5787

AFwAfton, wY2070Highway241afton,wy83110(307)886-3008Fax:(307)886-3509tollFree866-372-9448

ALbAlbany, NY24 brown road colonie,ny12205(518)438-2740Fax:(518)489-3560tollFree888-868-7089

ALNAllentown, PA1132northirvingStreetallentown,pa18109(610)432-4167Fax:(610)434-3132tollFree800-590-9260

AMAAmarillo, TX901nE3rdStreetamarillo,tx79107(806)342-4346Fax:(806)342-4365tollFree888-207-7424

ARbAnn Arbor, MI5345 W. Michiganypsilanti,Mi48197(734)528-9289Fax:(734)528-9334tollFree866-821-3448

ASHAsheville, NC502Sweetencreekindustrialparkwayasheville,nc28803(828)277-5511Fax:(828)277-5333tollFree800-518-9009

ATLAtlanta, GA4271bowmanindustrialparkwayconley,Ga30288(404)363-0770Fax:(404)361-5373tollFree800-553-2320

ATwAtlanta west, GA2500westpointDrivelithiaSprings,Ga30122(770)739-0837Fax:(770)739-8732tollFree866-466-5853

AuGAugusta, GA725 Laney Walker boulevard ext.augusta,Ga30901(706)828-4863Fax:(706)828-7673tollFree866-874-6335

AuSAustin, TX6403Deckerlaneaustin,tx78724(512)926-9691Fax:(512)926-9670tollFree800-745-0136

bALbaltimore, Md7070brookdaleDriveElkridge,MD21075(410)799-7600Fax:(410)799-5061tollFree800-243-6335

bFLbakersfield, CA3747 gilmore avenuebakersfield,ca93308(661)326-1369Fax:(661)326-8546tollFree866-894-6335

bHMbirmingham, AL600republiccircleprattcity,al35214(205)791-2744Fax:(205)791-2703tollFree800-235-2192

bISbismarck, Nd2300vermontavenuebismarck,nD58504(701)223-1900Fax:(701)223-3790tollFree866-466-5031

bKNbrooklyn, NY500Gardneravenuebrooklyn,ny11222(718)388-5475Fax:(718)388-3760tollFree800-488-6335

bLG billings, MT4300Stateavenuebillings,Mt59101(406)248-3773Fax:(406)248-5646tollFree800-697-2627

bMTBeaumont, TX5255 Washington boulevardbeaumont,tx77707(409)842-5605Fax:(409)842-5764tollFree866-872-7012

bOIboise, Id2840Southcoleroadboise,iD83705(208)562-8822Fax:(208)562-8823tollFree888-454-7933

bOSboston, MA33 silva LaneDracut,Ma01826(978)452-1640Fax:(978)452-6306tollFree800-524-5001

bOz bozeman, MT20900Frontageroad#abelgrade,Mt59714(406)388-4940Fax:(406)388-7153tollFree877-666-7492

bROBrownsville, TX27775 solis roadlaFeria,tx78559(956)797-5144Fax:(956)797-5798tollFree800-559-8508

bTNboonton, NJ335 Wootton streetboonton,nJ07005(973)334-8833Fax:(973)334-3437tollFree800-881-7885

bTRbaton Rouge, LA770allendaleroadportallen,la70767(225)383-0121Fax:(225)383-7121tollFree866-444-0335

buFbuffalo, NY1480Militaryroadtonawanda,ny14217(716)874-6221Fax:(716)874-6282tollFree800-550-6196

buT butte, MT119975rickJoneswaySilverbow,Mt59750(406)723-7780Fax:(406)723-7789tollFree877-666-7488

bVTburlington, VT513avenueDwilliston,vt05495(802)865-6934Fax:(802)658-9318tollFree866-872-7011

CbGColumbus, GA310columbusManchesterExpresswaycolumbus,Ga31904(706)320-1240Fax:(706)320-1893tollFree866-750-9525

CbMColumbia, MO1303EastHarvesterroadcolumbia,MO65202(573)874-7808Fax:(573)874-7165tollFree800-365-9758

CdRCedar Rapids, IA113929thavenueSwcedarrapids,ia52404(319)247-4830Fax:(319)247-4843tollFree888-839-5074

CHAChattanooga, TN253 gateway driveringgold,Ga30736(706)937-2783Fax:(706)937-2613tollFree800-451-7337

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41

CHIChicago, IL5500west47thStreetchicago,il60638(708)594-3646Fax:(708)594-3964tollFree800-245-2321

CHSCharleston, SC1938clementsFairyroadwando,Sc29492(843)856-7224Fax:(843)856-4221tollFree800-922-5197

CHYCheyenne, wY324 evelyn streetcheyenne,wy82007(307)432-6840Fax:(307)432-6845tollFree866-750-9528

CICChico, CA325 Meyers streetchico,ca95928(530)342-8309Fax:(530)342-8385tollFree800-510-6335

CINCincinnati, OH5000DuffDriveCincinnati, oh 45246(513)942-6020Fax:(513)942-6025tollFree800-551-6335

CKVCookeville, TN 1541MapleavenueSouthcookeville,tn38506(931)525-6555Fax:(931)525-6567tollFree800-720-3306

CLECleveland, OH8055OldGrangerroadGarfieldHeights,OH44125(216)641-5566Fax:(216)641-5606tollFree800-922-0486

CLTCharlotte, NC5600wilkinsonboulevardcharlotte,nc28208(704)399-2251Fax:(704)392-1949tollFree800-222-4823

COHColumbus, OH2885alumcreekDrivecolumbus,OH43207(614)491-3903Fax:(614)491-5633tollFree800-722-4552

COLColumbia, SC323 dreher roadw.columbia,Sc29169(803)794-2103Fax:(803)791-3311tollFree800-922-3840

COSColorado Springs, CO851SouthSantaFeFountain,cO80817(719)382-6677Fax:(719)382-6655tollFree800-585-5170

CRPCorpus Christi, TX533 navigation boulevard corpuschristi,tx78408(361)882-9030Fax:(361)882-9230tollFree800-559-8525

CRwCharleston, wV131MarshallavenueDunbar,wv25064(304)768-1017Fax:(304)768-7281tollFree877-434-3877

CVEEugene, OR32160OldHighway34tangent,Or97389(541)928-1265Fax:(541)928-8435tollFree866-797-5179

dALDallas, TX3225 duncanville roadDallas,tx75236(214)451-2440Fax:(972)296-3993tollFree800-228-6335

dAYdayton, OH3100transportationroadDayton,OH45404(937)235-1596Fax:(937)235-9316tollFree866-895-6335

dECdecatur, IL2880n.woodforddecatur, iL 62526(217)876-9910Fax:(217)876-9918tollFree800-728-4029

dENdenver, CO5601HollyStreetcommercecity,cO80022(303)289-5546Fax:(303)227-3960tollFree800-800-7770

dESdes Plaines, IL255 West oaktonDesplaines,il60018(847)827-5888Fax:(847)827-5990tollFree800-611-6335

dETdetroit, MI1163SouterStreettroy,Mi48083(248)577-5213Fax:(248)577-9822tollFree866-333-0335

dHNdothan, AL3026westgateparkwayDothan,al36303(334) 673-2526Fax:(334)712-4894tollFree888-549-2910

dRMdurham, NC213internationalDriveMorrisville,nc27560(919)469-5499Fax:(919)469-2571tollFree800-253-6335

dSMdes Moines, IA5579nE22ndStreetDesMoines,ia50313(515)265-3115Fax:(515)265-2223tollFree866-585-6336

EKOElko, NV620romeoElko,nv89801(775) 753-3633Fax: (775) 753-3634tollFree877-973-6583

ELPEl Paso, TX300northclarkDriveElpaso,tx79905(915)771-0000Fax:(915)771-9444tollFree888-440-4491

ERPErie, PA3025w17thStreetErie,pa16505(814)833-2615Fax:(814)835-1492tollFree888-217-8894

EVVEvansville, IN2780-bkratzvilleroadEvansville,in47710(812)422-1460Fax:(812)422-9549tollFree877-454-3477

FARFargo, Nd130143rdStreetnorthFargo,nD58102(701)282-4541Fax:(701)277-4390tollFree866-821-3452

FAYFayetteville, NC3939GillespieStreetFayetteville,nc28306(910)425-9119Fax:(910)425-5921tollFree800-672-6692

FLOFlorence, SC2650tvroadFlorence,Sc29501(843)413-5674Fax:(843)662-4349tollFree800-922-9593

FMYFort Myers, FL2950cargoStreetFortMyers,Fl33916(239)332-1352Fax:(239)332-0732tollFree866-872-7016

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FTwFt. wayne, IN2424 bremer roadFt.wayne,in46803(260)749-8593Fax:(260)493-9523tollFree877-571-7823

FwTFt. Worth, TX4960MartinStreetFt.worth,tx76119(817)561-4583Fax:(817)561-4186tollFree866-466-5852

GbOGreensboro, NC4715EvanstownroadGreensboro,nc27406(336)855-6990Fax:(336)852-8914tollFree800-632-0266

GdIGrand Island, NE3325 West 2nd streetGrandisland,nE68803(308)389-4600Fax:(308)389-4605tollFree866-872-7009

GFS Great Falls, MT134013thavenueSwGreatFalls,Mt59401(406)452-0759Fax:(406)452-9415tollFree866-599-2627

GJNGrand Junction, CO535 south 5th streetGrandJunction,cO81501(970)244-8748Fax:(970)244-8742tollFree866-628-8391

GLM Glendive, MTHighway16northGlendive,Mt59330(406)377-3651Fax:(406)365-9632tollFree877-666-7491

GRbGreat bend, KS710aStreetGreatbend,kS67530(620)792-4477Fax:(620)792-4479tollFree800-944-9758

GRRGrand Rapids, MI4245 roger b Chaffee drive wyoming,Mi49548(616)261-8770Fax:(616)261-8716tollFree888-452-5095

GVLGreenville, SC631leonardroadDuncan,Sc29334(864)877-9817Fax:(864)877-9961tollFree800-922-3328

HARHarrisburg, PA300carolinawaycarlisle,pa17015(717)960-1800Fax:(717)960-1830tollFree800-433-4831

HAV Havre, MT2330FirstStreetHavre,Mt59501(406)265-8263Fax:(406)265-2671tollFree800-322-0886

HEL Helena, MT1810ElyndaleavenueHelena,Mt59601(406)457-7859Fax:(406)442-2298tollFree877-666-7486

HKYHickory, NC102bannerroadconover,nc28613(828)466-0383Fax:(828)466-3312tollFree800-222-1920

HOuHouston, TX2755 aldine benderHouston,tx77032(281)449-0408Fax:(281)449-0496tollFree800-973-6335

HSVHuntsville, AL3378walltrianaHighwayHuntsville,al35824(256)464-9086Fax:(256)464-9089tollFree800-721-7812

IdFIdaho Falls, Id1545SunnysideidahoFalls,iD83401(208)523-2931Fax:(208)523-2964tollFree800-243-3307

INdIndianapolis, IN 3915w.MorrisStreetindianapolis,in46241(317)481-8100Fax:(317)481-8200tollFree800-450-6335

JAXJacksonville, FL720ScotiaroadJacksonville, FL 32254(904)388-6567Fax:(904)388-4003tollFree800-433-6195

JbAJonesboro, AR1803bGulleyroadJonesboro,ar72401(870)932-3587Fax:(870)268-0262tollFree866-245-9927

JCYJersey City, NJ55 Van Keuren avenueJerseycity,nJ07306(201)216-0060Fax:(201)216-0104tollFree800-742-2870

JdGJackson / dyersburg, TN70unitedDriveJackson,tn38305(731)664-4922Fax:(731)664-7674tollFree800-772-6335

JKNJackson, MS125interstateDriverichland,MS39218(601)664-1160Fax:(601)664-9231tollFree800-245-0217

KAL Kalispell, MT3450Highway93Southkalispell,Mt59901(406)257-6777Fax:(406)257-6799tollFree877-666-7484

KCYKansas City, KS2600South98thStreetEdwardsville,kS61111(913)441-3710Fax:(913)441-3697tollFree800-800-4006

LACLa Crosse, wI1220OakForestDriveOnalaska,wi54650(608)779-4028Fax:(608)779-4126tollFree866-904-6335

LANLansing, MI6726 Millet highwaylansing,Mi48917(517)322-0047Fax:(517)322-0605tollFree866-872-6335

LASLos Angeles, CA1225w.washingtonboulevardMontebello,ca90640(323)725-3400Fax:(323)728-8206tollFree800-245-6533

LbbLubbock, TX30534thStreet,Suiteblubbock,tx79404(806)767-9550Fax:(806)741-0778tollFree800-824-6966

LEw Lewistown, MT202truckbypasslewistown,Mt59457(406)538-3583Fax:(406)538-3583tollFree877-666-7481

LEXLexington, KY427 transport Courtlexington,ky40511(859)281-1309Fax:(859)281-1583tollFree877-841-3998

LFTLafayette, LA6029northuniversityavenuecarencro,la70520(337)896-1043Fax:(337)896-9836tollFree866-872-7015

LGbLong beach, CA2250East69thStreetlongbeach,ca90805(562)633-4061Fax:(562)633-8490tollFree888-839-5086

LGuLogan, uT75north1000westlogan,ut84321(435)750-0297Fax:(435)750-0322tollFree866-821-3541

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LISLong Island, NY301Grummanroadbethpage,ny11714(516)349-0987Fax:(516)349-3010tollFree800-320-2313

LOuLouisville, KY1400S.34thStreetlouisville,ky40211(502)772-0124Fax:(502)772-2897tollFree800-433-6335

LRALittle Rock, AR521DeltaDrivelittlerock,ar72206(501)490-0590Fax:(501)490-0684tollFree800-570-0590

LRdLaredo, TX506Enterpriseavenuelaredo,tx78045(956)723-8733Fax:(956)723-0883tollFree877-818-8158

LSILa Salle, IL761Eastroute6utica,il61373(815)667-4931Fax:(815)667-4943tollFree888-764-2642

LYNLynchburg, VA3301MayflowerDrivelynchburg,va24501(434)846-6090Fax:(434)846-6094tollFree800-248-5604

MACMason City, IA220015thStreetSwMasoncity,ia50401(641)422-9987Fax:(641)422-9990tollFree888-771-3953

MARMartinsville, VA17propaneroadridgeway,va24148(276)632-8833Fax:(276)632-8033tollFree800-835-3397

MCNMacon, GA581Joetamplinindustrialblvd.Macon,Ga31217(478)746-3456Fax:(478)746-3887tollFree800-814-6336

MCY Miles City, MT385i-94busloopMilescity,Mt59301(406)234-1175Fax:(406)234-9475tollFree877-666-7493

MEOMedford, OR1163knutsonavenueMedford,Or97504(541)770-6824Fax:(541)770-6846tollFree888-794-3301

MFSMemphis, TN3050carrierStreetMemphis,tn38116(901)346-1267Fax:(901)346-4714tollFree800-762-6335

MGMMontgomery, AL 759industrialparkblvd.Montgomery,al36117(334)213-0904Fax:(334)213-0907tollFree800-261-2650

MIAMiami, FL12500nw107thavenueMedley,Fl33178(305)805-9156Fax:(305)805-1159tollFree800-247-6335

MLuMonroe, LA5321i-20ServiceroadwestMonroe,la71292(318)323-2577Fax:(318)325-7713tollFree866-777-0335

MNSManassas, VA7937Gainsfordcourtbristow,va20136(703)368-1177Fax:(703)368-1960tollFree800-990-6335

MOAMoab, uT2181SouthHighway191Moab,ut84532(435)259-8279Fax:(435)259-6810tollFree866-628-8353

MObMobile, AL806DumaineroadMobile,al36610(251)452-1438Fax:(251)452-1637tollFree800-368-5704

MOdModesto, CA4143Jessuproadceres,ca95328(209)632-1400Fax:(209)632-1727tollFree866-883-6335

MRTMorristown, TN3608royMesserHighwaywhitepine,tn37890(865)674-6151Fax:(865)674-0369tollFree800-458-6335

MSL Missoula, MT10091EnterprisewayMissoula,Mt59808(406)542-3773Fax:(406)542-3775tollFree877-885-2627

MSPMinneapolis / St. Paul, MN370185thavenuenEShoreview,Mn55126(763)786-6700Fax:(763)786-6704tollFree800-940-6335

MwKMilwaukee, wI401w.laytonavenueMilwaukee,wi53207(414)489-2084Fax:(414)489-7467tollFree800-529-1214

NECNew Castle, dE606westbasinroadnewcastle,DE19720(302)322-2801Fax:(302)322-2087tollFree877-653-9213

NFKNorfolk, VA942providenceroadChesapeake, Va 23325(757)420-3540Fax:(757)366-8940tollFree800-348-6335

NGAN. Georgia, GA347 henry d robinson boulevardpendergrass,Ga30567(706)693-2794Fax:(706)693-4299tollFree866-628-8359

NHNNew Haven, CT148bostonpostroadOrange,ct06477(203)795-0550Fax:(203)795-0448tollFree866-774-6335

NOLNew Orleans, LA1112DakinStreetnewOrleans,la70121(504)834-3728Fax:(504)835-4465tollFree800-922-6335

NSHNashville, TN1250bridgestoneparkwaylavergne,tn37086(615)793-2828Fax:(615)793-2886tollFree800-325-6335

OCLOcala, FL1702S.w.42ndavenueocala, FL 34474(352)854-5169Fax:(352)854-5747tollFree866-872-7017

OdOOdessa, TX10609cr128westOdessa,tx79765(432)563-1405Fax:(432)563-1413tollFree888-313-5191

OKCOklahoma City, OK1400SouthSkylineDriveOklahomacity,Ok73129(405)619-5585Fax:(405)619-5590tollFree866-888-6335

OLYOlympia, wA820airportctSEOlympia,wa98501(360)534-9625Fax:(360)534-9629tollFree866-750-9527

OMAOmaha, NE10626iStreetOmaha,nE68127(402)331-7394Fax:(402)331-7410tollFree866-872-7006

ORLOrlando, FL1001JetstreamDriveOrlando,Fl32824(407)852-5670Fax:(407)852-9451tollFree800-368-1925

OSHOshkosh, wI1880StillmanDriveOshkosh,wi54901(920)235-9856Fax:(920)235-9862tollFree800-255-5028

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OXROxnard, CA700MaulhardtavenueOxnard,ca93030(805)604-4838Fax:(805)604-4609tollFree866-666-0335

PAdPaducah, KY823EstelleStreetpaducah,ky42001(270)443-0875Fax:(270)443-7499tollFree866-334-6335

PARParsons, KS2600FlynnDriveParsons, Ks 67357(620)421-2272Fax:(620)421-0749tollFree800-879-9758

PASPasco, wA2690Eastainsworth#296pasco,wa99301(509)542-2286Fax:(509)542-2294tollFree888-234-5812

PDXPortland, OR9010nE13thavenueportland,Or97211(503)240-2680Fax:(503)240-2699tollFree866-905-6335

PHLPhiladelphia, PA1300SuckleHighwaypennsauken,nJ08110(856)663-6611Fax:(856)663-0058tollFree800-221-8498

PHXPhoenix, Az2205South43rdavenuephoenix,aZ85009(602)233-5512Fax:(602)233-5520tollFree800-800-1431

PITPittsburgh, PA20OldDominionwayEightyFour,pa15330(724) 222-6353Fax:(724)222-6368tollFree800-930-6335

POIPocatello, Id2055Garrettwaybldg. 7pocatello,iD83201(208)238-9177Fax:(208)232-6993tollFree800-243-3307

POMPompano beach, FL1601nw18thStreetpompanobeach,Fl33609(954)974-1184Fax:(954)974-8593tollFree866-372-9452

PORPortland, ME185randroadportland,ME04102(207)772-5600Fax:(207)772-5618tollFree866-872-7008

PRuPrice, uT2990SouthHighway10price,ut84501(435)637-0331Fax:(435)637-0328tollFree800-243-3307

PVdProvidence, RI80industrialDrivecumberland,ri02864(401)334-9500Fax:(401)334-9905tollFree800-847-4611

RFIRockford, IL401Harrisonavenuerockford,il61104(815)226-3424Fax:(815)226-3920tollFree866-466-5851

RFuRichfield, uT2250S.industrialparkrichfield,ut84701(435)896-4365Fax:(435)896-4354tollFree866-372-9447

RICRichmond, VA3300Formexboulevardrichmond, Va 23224(804)233-3091Fax:(804)232-8652tollFree800-245-5527

RKIRock Island, IL32031stavenuerockisland,il61201(309)794-0862Fax:(309)794-1496tollFree800-728-6806

RNOReno, NV550OvermyerroadSparks,nv89431(775)356-9400Fax:(775)356-9414tollFree800-230-6335

ROARoanoke, VA2720Marylindaavenueroanoke,va24012(540)343-1024Fax:(540)343-6893tollFree800-572-3049

RSwRock Springs, wY85GookinroadrockSprings,wy82901(307)382-6710Fax:(307)362-5628tollFree800-227-2910

RTORialto, CA2180S.willowavenuebloomington,ca92316(909)820-1141Fax:(909)879-0154tollFree866-222-6335

SACSacramento, CA2920OatesSt.w.Sacramento,ca95691(916)617-2884Fax:(916)617-2805tollFree800-621-6335

SAGSaginaw, MI2654 n outer drive Unit 2Saginaw,Mi48601(989)755-1849Fax:(989)755-1908tollFree866-466-4370

SALSalina, KS505GravesboulevardSalina,kS67401(785)823-9571Fax:(785)823-9572tollFree800-765-9758

SARSarasota, FL621631stStreetEastbradenton,Fl34203(941)751-9301Fax:(941)751-6495tollFree866-367-6335

SAVSavannah, GA802Hwy80westSavannah,Ga31418(912)965-0301Fax:(912)966-0451tollFree800-992-6335

SbNSouth bend, IN215SouthOliveStreetSouthbend,in46619(574)232-0537Fax:(574)232-0548tollFree877-793-5525

SCRScranton, PA70Freeportroadpittston,pa18640(570)883-3890Fax:(570)883-3895tollFree877-598-8155

SdOSan diego, CA9850OlsenDrive,SuiteaSanDiego,ca92121(858)450-6900Fax:(858)450-1797tollFree800-422-4203

SEASeattle / Tacoma, wA600South96thStreetSeattle,wa98108(206)764-5120Fax:(206)658-1338tollFree888-806-0890

SFCSan Francisco, CA8300pardeeDriveOakland,ca94621(510)633-0488Fax:(510)633-0494tollFree800-421-3546

SFdSeaford, dE16644EmmaJanelanebridgeville,DE19933(302)337-8793Fax:(302)337-9244tollFree866-372-9457

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SGuSt. George, uT4587S1630EStreetSt.George,ut84790(435)628-6955Fax:(435)628-6956tollFree866-821-3450

SHVShreveport, LA7041bertkounsind.loopShreveport,la71129(318)687-1043Fax:(318)687-8134tollFree866-372-9456

SId Sidney, MT20914thStreetSESidney,Mt59270(406)433-1733Fax:(406)433-1740tollFree800-398-2627

SJCSan Jose, CA390commercialStreetSanJose,ca95112(408)293-1478Fax:(408)294-4718tollFree866-821-3507

SJOSt. Joseph, MO3340pearStreetSt.Joseph,MO64503(816)364-0422Fax:(816)364-3589tollFree877-862-2534

SLCSalt Lake City, uT2818westparkwayboulevardwestvalleycity,ut84119(801)973-4666Fax:(801)973-6732tollFree800-243-3307

SNASan Antonio, TX6802nEloop410Sanantonio,tx78219(210)662-7515Fax:(210)662-5988tollFree800-465-1455

SPKSpokane, wA3417E.SpringfieldroadSpokane,wa99202(509)534-9400Fax:(509)534-9430tollFree866-821-3561

SPLSouth Plainfield, NJ180talmadgeroadEdison,nJ08817(732)248-9104Fax:(732)248-9618tollFree800-554-6335

SPMSpringfield, MO2545 north LeCompteSpringfield,MO65803(417)864-8323Fax:(417)864-7565tollFree800-731-6667

STLSt. Louis, MO7411HallStreetSt.louis,MO63147(314)389-9305Fax:(314)389-7284tollFree800-938-6335

SwdSouth windsor, CT710nutmegroadSouthwindsor,ct06074(860)289-8773Fax:(860)289-8793tollFree800-343-6335

SXFSioux Falls, Sd1001E54thStreetSiouxFalls,SD57107(605)338-3822Fax:(605)338-3877tollFree866-872-7010

SYRSyracuse, NY5959courtStreetroadSyracuse,ny13206(315)463-0029Fax:(315)463-0550tollFree800-322-5970

SYVSylvester, GA110EastindustrialboulevardSylvester,Ga31791(229)777-8307Fax:(229)777-8327tollFree800-982-7250

TOLToledo, OH1336Matzingerroadtoledo,OH43612(419)726-1821Fax:(419)726-1855tollFree800-387-9762

TOPTopeka, KS3508SE21stStreettopeka,kS66607(785)354-7336Fax:(785)354-7327tollFree877-300-8359

TPATampa, FL8950MaislinDr.tampa, FL 33637(813)988-5480Fax:(813)988-5791tollFree800-282-4761

TuLTulsa, OK2921Dawsonroadtulsa,Ok74110(918)835-4222Fax:(918)835-1012tollFree800-838-7211

TuPTupelo, MS208S.Easonboulevardtupelo,MS38804(662)842-3912Fax:(662)840-1224tollFree800-243-3912

TuSTucson, Az3631EastFarnumplacetucson,aZ85706(520)807-3860Fax:(520)807-3870tollFree888-549-2908

TVCTraverse City, MI118MemorialSouthcommonstraversecity,Mi49684(231)943-0477Fax:(231)943-0484tollFree866-882-6335

TwFTwin Falls, Id2413wrightavenuetwinFalls,iD83301(208)736-7291Fax:(208)736-7395tollFree800-227-2882

TXKTexarkana, AR1213lEGillilandDrivetexarkana,ar71854(870)773-6961Fax:(870)773-7087tollFree877-642-9758

TYTTyler, TX2625 east erwin streettyler,tx75702(903)531-0200Fax:(903)531-0231tollFree866-372-9449

VdIVidalia, GA1903transusDrivevidalia,Ga30474(912)538-8999Fax:(912)538-9988tollFree800-376-9220

VGSLas Vegas, NV4475 east Lone Mountainlasvegas,nv89115(702)643-7883Fax:(702)644-8728tollFree866-888-0335

VRuVernal, uT1111East1300Southvernal,ut84078(435)789-1005Fax:(435)789-6141tollFree866-372-9445

wACWaco, TX7368bagbyroadwaco,tx76712(254)420-1515Fax:(254)420-1550tollFree888-715-9290

wAuwausau, wI5103ShermanStreetwausau,wi54401(715)845-2399Fax:(715)845-3221tollFree866-901-6335

wAYwaynesboro, VA40westbrookcourtFishersville,va22939(540)657-0501Fax:(540)324-0507tollFree877-384-8098

wFTWichita Falls, TX2900E.MidwesternpkwywichitaFalls,tx76302(940)761-5320Fax:(940)761-5952tollFree888-473-9460

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wICwichita, KS3221SouthwestStreetwichita,kS67211(316)945-9295Fax:(316)945-9636tollFree800-288-9758

wINwinchester, VA280McGheeroadwinchester,va22603(540)535-0683Fax:(540)535-2155tollFree866-873-6335

wLMwilmington, NC3327 Fredrickson roadwilmington,nc28402(910)763-3653Fax:(910)762-3227tollFree800-672-1503

wLPwalpole, NH19industrialpk.Drivewalpole,nH03608(603)756-9638Fax:(603)756-3282tollFree877-666-7480

wPbwest Palm beach, FL1311w.15Streetrivierabeach,Fl33404(561)881-7177Fax:(561)881-7762tollFree800-295-6335

wSNwilson, NC4816ElmcityroadElmcity,nc27822(252)236-3900Fax:(252)236-3802tollFree800-682-2271

wYVwytheville, VA137FreightDrivewytheville,va24382(276)228-2760Fax:(276)228-4086tollFree866-750-9526

YAKYakima, wA24 West Mead avenueyakima,wa98901(509)469-7393Fax:(509)469-9185tollFree866-275-2022

YNGYoungstown, OH1730northStateStreetGirard,OH44420(330)545-8628Fax:(330)545-8670tollFree866-902-6335

OD • assurancE

executive Chairman of the boardEarl Congdon

President & Chief executive officerDavid Congdon

executive Vice President & Chief operating officerJohn Yowell

senior Vice Presidentof operationsGreg Gantt

senior Vice Presidentof Finance & CFoWes Frye

senior Vice President,secretary, general CounselJoel McCarty

Vice Presidentassistant general Counsel LaborBill Cranfil senior Vice Presidentof strategic development& yield ManagementRick Keeler

Vice President of Field salesMarty Freeman

Vice Presidentof national accounts,Marketing & educationChip Overbey

Vice President ofOD•GlObalGreg Plemmons

Vice President of Field servicesTerry Hutchins

Vice Presidentof information systemsand technologyKen Erdner

Vice President ControllerJohn Booker

Vice Presidentsafety & PersonnelBrian Stoddard

Vice President of equipment & MaintenanceEd Richardson

Vice Presidentof transportationBuddy McBride

Vice Presidentof Corporate services& Collections Dave Heaton

Vice President of human resourcesKen Ludwig

Vice Presidentof northeast regionMark Madden

Vice Presidentof Pacific northwest regionChuck Powell

Vice Presidentof southern regionHugh Morris

Vice Presidentof Midwest regionMike Wood

Vice Presidentof Midsouth regionL. B. Clayton

Vice Presidentof Central states regionDave Bates

Vice Presidentof gulf states regionGerry Broadwell

Vice Presidentof Western regionBob Foote

director of nationalaccount PricingJerry Neal

director of Field PricingTammy Nicholson

director of ClaimsErnie Benge

director of ClaimsPrevention and Centralos&dDoug Ball

director of nationalaccountsEd Garner

director of sales(northern region)Barry Woroner

director of sales(northern / new england region)Gary Delude

director of sales(southern region)Keith Bellenfant

director of sales(Midsouth region)Barry Barnes

director of sales(Midwest region)Mike Bishop

director of sales(Central states region)Chris Kelley

director of sales(gulf Coast region)Dale Kelley

director of sales(Western region)Ray Dickerson

director of sales(Pacific northwest region)Todd Dayley

director of yieldManagementTodd Polen

director od expedited sales & operationsSteve Hartsell

director of education& Media developmentJim Wheless

DirectorOD•GlObalinternational ocean & air servicesMarty Sis

DirectorOD•GlObalContainer operations &recruitmentWayne Bersch

DirectorOD•GlObalsales & trainingJerry Aaron

OD•GlObalSalesManager,northern regionJohn Coleman

OD•GlObalSalesManager,Midsouth regionJoe Johnson

OD•GlObalSalesManager,southern regionJohn Wilbanks, Jr.

OD•GlObalSalesManager,Midwest regionJim Torsen

OD•GlObalSalesManager,gulf Coast regionDaniel Canez

OD•GlObalSalesManager,Western regionJames Loughridge

director of traffic servicesBarry Hanes

director of transportation servicesLisa Black

Manager of Pr & ProjectManagementCarrie Harrison

Manager of internal Marketingresearch & event PlanningAlicia Bryant

Manager ofCommunications / Quality / Field Customer serviceSandy McBride

47

OD • histOry


For 75 years, we’ve been helping the world keep promises.

odfl.com

1934earl and Lillian Congdon founded old dominion Freight Line with a single truck running between richmond, Va and norfolk, Va.

1935-1939Congress regulates the trucking industry; od receives the interstate Commerce Commission to transport general commodities and begins a period of rapid growth.

1940-1946od leads the way as World War ii creates a boom in traffic between bases in richmond, Va and norfolk, Va. teamsters organize drivers and warehouse workers and strike against od. od reopens as a non-union carrier.

1950-1962Founder earl Congdon, sr. dies. the company is incorporated and Lillian Congdon assumes the presidency. SheisjoinedbysonsEarl,Jr.andJack.in1957,ODextendsoperationstomostmajormarketsinnorthcarolinaandsouthernvirginiawiththeacquisitionofbottoms-Fisketruckline.in1962,ODmovesitscorporate offices to high Point and merges with bottoms-Fiske. earl Congdon, Jr. assumes the presidency. Lillian Congdon becomes the Chairman of the board.

1969-1979od enters a period of unparalleled expansion and extends its coverage to the northeastern and southern regionswithacquisitionsofbarnestruckline,nilsonMotorExpressandwhitetransportin1969,Startransportin1972andDeatontruckingin1979.

1980-1984Congress partially deregulates the motor carriers, granting nationwide operating authority to all applicants. od extends services to Florida, tennessee, California, dallas and Chicago.

1985-1994ODconcentratesonltl,buildingdensityandimprovedprofitability.ODgoespublicin1991.ODinitiatesintraregionalserviceinthemid-atlanticregionin1993. 1998-2000david Congdon is named President and Chief operating officer. od purchases selected assets of Fredrickson Motor express, goggin truck Line, inc. and skyline to enhance super regional carrier positioning.

2001-2005od acquires Carter and sons trucking. od expands into nevada, nebraska, oregon and Washington state and builds density in existing areas throughout the country. globally, od introduces direct service tocanada.in2005,ODexpandsintoSouthDakotaandvermontandcontinuestobuilddensityinexisting areas throughout the United states.

2006 - Presentod acquires the selected assets of Wichita southeast Kansas transit and Priority Freight Line. OD•Globalintroducesservicebetweentheu.S.andchina.

800.432.6335 / odfl.com

OD • DOMESTIC OD • ExpEDITED OD • glObal OD • TEChnOlOgy

Helping the worldkeep promises.™

D09027.0909

od • domestic · 2011-08-30 · 3 keeping promises across the united states. • regional / super...

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