oddc at ictd2013 - research methods discussion - web analytics

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Open Data in Developing Countries: Web Analytics Leonida Mutuku ICTD 2013, Cape Town

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At ICTD2013 the Exploring the Emerging Impacts of Open Data in Developing Countries (ODDC) network discussed different methods for open data research.

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Page 1: ODDC at ICTD2013 - Research methods discussion - Web Analytics

Open Data in Developing Countries: Web Analytics

Leonida Mutuku

ICTD 2013, Cape Town

Page 2: ODDC at ICTD2013 - Research methods discussion - Web Analytics

What is Web Analytics

Process of measuring web traffic on websites. Process of measuring how effective your website is.

Page 3: ODDC at ICTD2013 - Research methods discussion - Web Analytics

Dashboard Analysis •  Analysis conducted on datasets drawn from

dashboards of six open data applications and the Kenya open data portal.

•  Aim to understand the initial usage patterns

of the platforms, which then could be monitored over the duration of research.

•  Methodology supplemented by qualitative research methods.

Page 4: ODDC at ICTD2013 - Research methods discussion - Web Analytics

Two Approaches used:

•  Quantitative Analysis •  Qualitative Analysis

Page 5: ODDC at ICTD2013 - Research methods discussion - Web Analytics

Quantitative Analysis

•  Page Views •  Unique Visitors and return visitors •  Most popular pages •  Duration of visits •  Number of Downloads

Page 6: ODDC at ICTD2013 - Research methods discussion - Web Analytics

Qualitative Analysis

•  Content Analysis •  Comments and Queries (Audience

Analysis) •  User Experience –number of click-

throughs

Page 7: ODDC at ICTD2013 - Research methods discussion - Web Analytics

Why Web Analytics •  Open Data is primarily displayed on

websites/apps. •  Critical to understand who is using the data

and what content is useful on the website. •  Necessary for market research and

advertising strategies •  Promoting or curating content based on

these analytics •  Improving user experience on your site.

Page 8: ODDC at ICTD2013 - Research methods discussion - Web Analytics

Case Study: Kenya Open Data Initiative

Page 9: ODDC at ICTD2013 - Research methods discussion - Web Analytics
Page 10: ODDC at ICTD2013 - Research methods discussion - Web Analytics

[email protected] Settings My Account Sign out

Admin Helphttp://opendata.go.ke - http://opendat...opendata.go.ke [DEFAULT] Home Standard Reporting Custom Reporting

Help

Help center

Audience

Overview

Demographics

Language

Location

Behavior

Technology

Mobile

Custom

Visitors Flow

Advertising

Traffic Sources

Content

Conversions

Search help center G

The Visitors Overview Report

Comparing Metrics

Using the Interactive Table

Common Report Controls

Video: Add Advanced Segments

Find Your Old Reports in the New Interface

17,113 people visited this site

Overview

Hourly Day Week Month vs.

Visits: 68.31%23,532 vs 13,981

Unique Visitors: 72.27%17,113 vs 9,934

Pageviews: 39.14%82,234 vs 59,102

Pages / Visit: -17.33% 67.53% New Visitor15,892 Visits

Advanced Segments Save As Email Export Add to DashboardBETA

change in % of visits: +0.00%

Visits Select a metric

Visits (Jun 1, 2012 - Jul 31, 2012) Visits (Nov 1, 2011 - Dec 31, 2011)

Jun 1, 2012- Jul 31, 2012Compare to: Nov 1, 2011- Dec 31, 2011

Visitors Overview

Page 1 of 4Visitors Overview - Google Analytics

8/29/2012https://www.google.com/analytics/web/?pli=1

Page 11: ODDC at ICTD2013 - Research methods discussion - Web Analytics

3.49 vs 4.23

Avg. Visit Duration: -13.62%00:04:11 vs 00:04:51

Bounce Rate: 3.84%41.40% vs 39.87%

% New Visits: -1.21%67.47% vs 68.29%

32.47% Returning Visitor7,640 Visits

Page 2 of 4Visitors Overview - Google Analytics

8/29/2012https://www.google.com/analytics/web/?pli=1

Page 12: ODDC at ICTD2013 - Research methods discussion - Web Analytics