office 365 uk user group london 4th september 2012

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Welcome to the Office 365 UK User Group Speakers: Liam Mann & Alan Richards 4 th September 2012 Host: Matthew Hughes Venue provided by Content & Code

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This is the PowerPoint presentation including both sessions at the Office 365 UK User Group held in London in September 2012

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Page 1: Office 365 UK User Group London 4th September 2012

Welcome to theOffice 365 UKUser Group

Speakers: Liam Mann & Alan Richards4th September 2012

Host: Matthew Hughes

Venue provided by Content & Code

Page 2: Office 365 UK User Group London 4th September 2012

Agenda

18:30 – Welcome 18:45 – Office 365 in the Real World

Liam Mann – Content & Code

19:45 – Break 20:00 – Migrating from On Premise to Office

365 Alan Richards –

21:00 – Close & Pub

Page 3: Office 365 UK User Group London 4th September 2012

Welcome

What is the point in the User Group? Independent Share Knowledge Share Experience Share the Pain & Pleasure Network Have a Pint and a chat with someone that

understands and doesn’t nod & agree or fall sleep

Page 4: Office 365 UK User Group London 4th September 2012

Office 365 in the Real World

Liam Mann - Office 365 Deployment Engineer

Content & Code

Page 5: Office 365 UK User Group London 4th September 2012

Liam MannOffice 365 Deployment Engineer

UK Office 365 Logo

Page 6: Office 365 UK User Group London 4th September 2012

Office 365 User Group

Introduction & Agenda

Page 7: Office 365 UK User Group London 4th September 2012

Agenda

Introduction

Technology BriefingProject 1

Project 2

Lesson LearnedExciting New Project

Project 3

Questions

Page 8: Office 365 UK User Group London 4th September 2012

ADFS and Exchange Coexistence with

Office 365Technical Briefing

Page 9: Office 365 UK User Group London 4th September 2012

ADFS 2.0 Single Sign On – Office 365

• Like Kerberos with Cookies• Authentication kept On-premise• Allows user to use the same set of

credentials• High Availability Deployment

Recommended• Published Externally with ADFS Proxies• Secured by SSL Certificates

Page 10: Office 365 UK User Group London 4th September 2012

ADFS 2.0 Single Sign On – Office 365

Enterprise DMZ

AD FS 2.0 ServerProxy

InternalUser

ActiveDirectory

AD FS 2.0 Server

AD FS 2.0 Server

AD FS 2.0 ServerProxy

ExternalUser

Page 11: Office 365 UK User Group London 4th September 2012

Exchange Rich Coexistence

• Rich Outlook Features• Secure Mail Flow• Unified GAL• Single Outlook Web App• Centralised Management of Exchange• Online Archiving

Page 12: Office 365 UK User Group London 4th September 2012

Rich Coexistence FeaturesMail Flow

Page 13: Office 365 UK User Group London 4th September 2012

Rich Coexistence Features

Centralised Management

Page 14: Office 365 UK User Group London 4th September 2012

Rich Coexistence Features

Delegated Federation

Page 15: Office 365 UK User Group London 4th September 2012

Real Life ProjectsMid-Size to Enterprise Office 365

Companies

Page 16: Office 365 UK User Group London 4th September 2012

Cmed Clinical Services

• Decrease Business Critical System

• Consolidate Email System

• Increase Reliability and Redundancy of Email

“I Love Office 365”

Pharmaceuticals

Page 17: Office 365 UK User Group London 4th September 2012

Cmed Design

Identity ManagementExchange Coexistence

Migration

Mail FlowClient Access

Page 18: Office 365 UK User Group London 4th September 2012

Issues

• UPNs not matching verified domain in Office 365

• ADFS 2.0 Design had to be implemented in new data centre

• DMZ time not Synchronised

• Domain Servers not restarted after updates

• TMG Configuration – Not setup correctly

• Hybrid Configuration and Proxy Issues

• Purchased a Certificate with No Name

Page 19: Office 365 UK User Group London 4th September 2012

Summary of Project

Prerequisites of Existing InfrastructureDesign and Implementation of new InfrastructureTraining and Handover to ClientsClient Evaluation of ProjectOverall Project Success

Page 20: Office 365 UK User Group London 4th September 2012

Wates Construction

Construction

• Reduce Operation Costs• Replace Email Filtering

System• Upgrade Ageing

Infrastructure• Provide Better

Communication across Multiple Offices

“I Love Office 365”

Page 21: Office 365 UK User Group London 4th September 2012

Wates DesignPhase 1 Replace Email Filtering SystemRedirect Mail Flow to Office 365

Phase 2Complete Exchange Coexistence SetupInstall ForeFront Protection for ExchangeInstall and Configure SSOPhase 3Training & Handover

Page 22: Office 365 UK User Group London 4th September 2012

Issues

• FOPE does not accept internet bound traffic from on-premise

• Two hop migration was required from Exchange 2003

• Currently no automation of pulling archive from Enterprise Vault

• Free/Busy sharing more complex with Exchange 2003

• WNLB with Certain Routers require Configure Static ARP

Page 23: Office 365 UK User Group London 4th September 2012

Summary of Project

Prerequisites for Office 365TMG not fully configured

Forward Proxy Caused Delays

Design and Implementation of New InfrastructureHighly Available Infrastructure

Email Filtering Outbound with FOPE from On-premise

Training and Handover to ClientClient Evaluation of ProjectOverall Project Success

Page 24: Office 365 UK User Group London 4th September 2012

Foster + Partners

Architecture

• Reduce Operating Costs• Upgrade aging

Infrastructure• Improve Scalability and

Flexibility

“I Love Office 365”

Page 25: Office 365 UK User Group London 4th September 2012

Foster and Partners Design

ADFS SSO Design

Exchange Coexistence Setup

Mail FlowAutodiscover and OWATMG Setup and Configuration

Project On-going

Page 26: Office 365 UK User Group London 4th September 2012

Issues

Pre-existing 5.5 Exchange InfrastructureRecipient Policies / Email Address PoliciesForward Proxy issues with Hybrid Configuration

Page 27: Office 365 UK User Group London 4th September 2012

Summary of Project

Prerequisites for Office 365Legacy Exchange Infrastructure

Specify Perimeter Settings Clearer

Design and Implementation of New InfrastructureProject so far

Page 28: Office 365 UK User Group London 4th September 2012

Lesson Learned

• Try to avoid authenticating internet access through proxy for coexistence servers

• More complicated setup for Free/Busy with Exchange 2003

• FOPE cannot process outgoing email from On-premise

• Two stage migration required for Exchange 2003

• Prepare Existing Exchange 2003 environment (Recipient Policies)

• Gauge clients technical ability

• Ensure all updates and patches are applied on existing and new infrastructure

• TMG Flood Mitigation – Mailbox Migration

• UPNs configured Correctly

• Split DNS Configured Correctly

Page 29: Office 365 UK User Group London 4th September 2012

Exciting New Projects

Page 30: Office 365 UK User Group London 4th September 2012

Conde Nast

Large UK - Global CompanyRich and Simple CoexistenceAssisting in Global Rollout

Page 31: Office 365 UK User Group London 4th September 2012

Viridor Waste Management1200 UsersSimple CoexistenceADFS SSOOutlook Anywhere

Page 32: Office 365 UK User Group London 4th September 2012

Foviance are on Office 365Seren Users to be Migrated to Office 365Foviance Users to be added into ADPassword Synchronisation Tool

Seren + Foviance

Page 33: Office 365 UK User Group London 4th September 2012

Migrating from On Premise to Office

365Alan Richards MVP

Page 34: Office 365 UK User Group London 4th September 2012

Who Am I

IT Consultant

Worked in education for over 18 years

Led teams in the early adoption of Microsoft systems

Regular presenter at events

SharePoint MVP

Page 35: Office 365 UK User Group London 4th September 2012

Topics

Office 365 co-existence options

Types of migration

Single Signon

A client migration – Real World

Page 36: Office 365 UK User Group London 4th September 2012

Co-Existence

You already have onPremise Exchange Shared Address Space

Use the same domain name for all users OnPremise or cloud receives email Forwards onto the other one

Multiple Addresses Use different domain names for onPremise &

Cloud Each entity receives its own email Manage mail contacts in either onPremise or

cloud

Page 37: Office 365 UK User Group London 4th September 2012

Types Of Migration

IMAP cutover: E-mail is extracted from the source mail system by IMAP, DNS MX records are changed, and workstations configured to connect to Office 365. E-mail is moved, but no contacts and calendars.

Page 38: Office 365 UK User Group London 4th September 2012

Types Of Migration

Exchange cutover: Same as IMAP but it uses RPC over HTTPS (Outlook Anywhere) to extract your entire mailbox from a legacy Exchange e-mail system (2003 or later only).

Page 39: Office 365 UK User Group London 4th September 2012

Types Of Migration

Staged coexistence: Similar to an Exchange cutover, but allows for batches of users to move at a time and for the two systems (Exchange and Office 365) to interoperate over a period of time.

Page 40: Office 365 UK User Group London 4th September 2012

Types Of Migration

Hybrid coexistence: This solution is intended for customers who require onsite and cloud e-mail systems to coexist for longer periods. Active Directory and Office 365 synchronize and single-sign-on is set up. This is the most technically complex migration method but makes for the easiest mailbox migrations, simply using the existing Exchange Management Console’s commands.

Page 41: Office 365 UK User Group London 4th September 2012

Single Signon

Use Active directory account to access Office 365

Uses Active Directory federation services Minimum 4 servers for load balancing Federation server & Federation proxy server PowerShell to form ‘link’

Separate server for DirSync software DO NOT ENABLE BEFORE MIGRATION

Page 42: Office 365 UK User Group London 4th September 2012

Real World Migration

Planning Prepare your AD

Delete users Clean up Exchange

Empty deleted items Empty sent items

Migration type Choose the right one for your environment

How many users Keeping onPremise

Page 43: Office 365 UK User Group London 4th September 2012

Real World Migration

Migration takes time 400 users took 5 days Incremental updates after full migration

Complete migration Convert mailboxes to mail enabled users PowerShell scripts downloadable from

Microsoft

All migrations run from Exchange Control Panel

Page 44: Office 365 UK User Group London 4th September 2012

Demo – Sort Of !!

Page 45: Office 365 UK User Group London 4th September 2012

Federated Login

Page 46: Office 365 UK User Group London 4th September 2012

Federated Login

Page 47: Office 365 UK User Group London 4th September 2012

Exchange Control Panel

Page 48: Office 365 UK User Group London 4th September 2012

Email Migration

Page 49: Office 365 UK User Group London 4th September 2012

onPremise Server Details

Page 50: Office 365 UK User Group London 4th September 2012

onPremise Server Details

Page 51: Office 365 UK User Group London 4th September 2012

Q & A

arichards_Saruk [email protected]

Page 52: Office 365 UK User Group London 4th September 2012

Thanks very much for coming and please

spread the wordInterested in speaking?

Interested in coordinating a user group?

Contact Matthew Hughes [email protected]