office of unified communications metropolitan police department office of the chief medical examiner...
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• O ffi c e o f U n i fi e d C o m m u n i c a t i o n s
• M e t ro p o l i t a n Po l i c e D e p a r t m e n t
• O ffi c e o f t h e C h i e f M e d i c a l E x a m i n e r
• O ffi c e o f V i c t i m S e r v i c e s / J u s t i c e G r a n t s A d m i n i s t r a t i o n
• D e p a r t m e n t o f Fo re n s i c S c i e n c e s
• Fi re a n d E m e r g e n c y M e d i c a l S e r v i c e s
• D e p a r t m e n t o f Yo u t h Re h a b i l i t a t i v e S e r v i c e s
• D e p a r t m e n t o f C o r re c t i o n s
• H o m e l a n d S e c u r i t y a n d E m e r g e n c y M a n a g e m e n t
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PUBLIC SAFETY AND JUSTICE
Mayor Vincent C. GrayDeputy Mayor Paul A. Quander, Jr.
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OFFICE OF UNIFIED COMMUNICATIONJENNIFER GREENE, DIRECTOR
(202) 730-0524
The Offi ce o f Un ifi ed Commun ica t i ons was es tab l i shed in 2004 conso l ida t ing emergency 911 , non -emergency 311 and Mayor ’ s Ca l l Cen te r. The miss ion o f the Offi ce o f Un ifi ed Commun ica t i ons (OUC) i s to p rov ide a fas t , p ro fess iona l , and cos t -eff ect i ve response to emergency (911 ) and non -emergency ca l l s (311) in the D i s t r i c t .
MISSION
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OFFICE OF UNIFIED COMMUNICATION
JENNIFER GREENE, DIRECTOR
• Receives 1.4 mill ion calls annually
• Dispatch for District of Columbia’s Metropolitan Police Department and Fire and Emergency Medical Services
• DC 9-1-1 answers 97% of all calls within 5 secondsThe National Emergency Number Association (NENA), which sets standards for 911 answer time, recommends 95% of all 911 calls should be answered within twenty (20) seconds
Since 2008, the DC 9-1-1 call volume has increased 38% due to wireless cellphone technology
DC 9-1-1 Coordinate communications with Park Police, Capital Police, US Marshalls and other regional law enforcement agencies
EMERGENCY SERVICES DC 9-1-1
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OFFICE OF UNIFIED COMMUNICATION
JENNIFER GREENE, DIRECTOR
• “One Stop” service for city services and information
• 2.6 mil l ion calls received annually; 73% of cal ls are answered in 90 seconds
• 450,000 Customer Service Requests (CSR) are processed annually
• In 2008, DC 311’s call volume increased by more than 67%, because of the incorporated call center operations of: DHS ANSWERS PLEASE (211), DOH, DCPS, DMV, DCRA, DDOE (energy assistance), DC ONE CARD, the EOM, DOES (SYEP), and BOE
• Incorporated MPD’s Telephone Reporting Unit (TRU), which handles nearly 40,000 calls for lost/damaged/stolen property annually and Placement Violations for DYRS and CFSA
• Main number for questions regarding inclement weather, seasonal events, and other city wide events including the Presidential Inauguration
NON-EMERGENCY SERVICES DC 311
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OFFICE OF UNIFIED COMMUNICATION
JENNIFER GREENE, DIRECTOR
SMART 911 INITIATIVE:A PROGRAM FOR DISTRICT RESIDENTS TO STORE CRIT ICAL CARE AND EMERGENCY RESCUE INFORMATION IN ADVANCE OF ANY EMERGENCY
A citizen can setup a secure personal profi le that is only available to 911 operators and fi rst responders in the event of an emergency call.
The profi le can detail anything from fl oor plans, names, pictures and medical/prescription needs of occupants, pet and service animal information, and more!
It makes locating calls made from a wireless device easier to place and can make a life-saving diff erence in response time.
Can give peace of mind to parents and caregivers of the elderly or disabled that medical information will be available in an emergency, even if the person who is calling cannot communicate.
Cit izens can sign up for the service at https://www.smart911.com/. I t only takes a few minutes to create a profi le.
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METROPOLITAN POLICE DEPARTMENT
CATHY LANIER, CHIEF OF POLICE(202) 727-9099
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METROPOLITAN POLICE DEPARTMENT
CATHY LANIER, CHIEF OF POLICE
+59%
+49%
+22%+21%
+14%+11%
+9%+7%
+9%+6%
Year-to-Date Percent Increase in Robbery (Citywide) at End of
Indicated MonthOur efforts are having a positive
impact:
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METROPOLITAN POLICE DEPARTMENT
CATHY LANIER, CHIEF OF POLICE
From Stealing Cars to Stealing Phones
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METROPOLITAN POLICE DEPARTMENT
CATHY LANIER, CHIEF OF POLICEGoing After the Fencing
OperationsTaking the profit out of the
crime:In March 2012, we conducted a reverse operation targeting businesses dealing in stolen goods:• Arrested 16 people associated with 13 businesses dealing in stolen goods.• Recovered 487 cell phones, 7 iPads, 16 other tablet computers, and various other
electronics.• Also seized a BB gun and illegal drugs.We recently conducted another reverse operation targeting merchants fencing stolen goods:• Arrested 23 people associated with 12 businesses dealing in stolen goods.• Served 12 search warrants, resulting in the recovery of various stolen electronics and
consumer goods.• Seized a 9mm semi-automatic handgun.
Going After the Offenders:
Effective Strategy: Robbery Intervention Program (RIP)• Assembled a team of the best plain clothes officers from across the city and have armed them with the most up-to-date intelligence
from our analytical team.• In less than one month, the RIP Unit has:
– Arrested 73 dangerous offenders– Recovered 22 illegal firearms– Seized 15 vehicles used in the commission of a crime.– Compared to the previous 30 days, robberies are down -23% in 6D, and down -10% in 7D.– Closed cases and prevented future crimes
2012 currently has 21% more robbery arrests
compared to 2011.
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METROPOLITAN POLICE DEPARTMENT
CATHY LANIER, CHIEF OF POLICE
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OFFICE OF THE CHIEF MEDICAL EXAMINER
DR. MARIE PIERRE-LOUIS, CHIEF MEDICAL EXAMINER(202) 698-9000
MISS IONThe Mission of the Offi ce of Chief Medical Examiner (OCME) is to ensure that justice is served and that the health and safety of the public is improved by conducting quality death investigations and certifi cation, and providing forensic services for government agencies, health care entities and grieving families.
SUMMARY OF SERVICESOCME prov ides f o rens ic se rv ices to l oca l and fede ra l government agenc ies , hea l th care p rov ide r s , i ns t i tu t ions o f h ighe r learn ing and c i t i zens in the D i s t r i c t and met ropo l i t an area . Forens ic se rv i ces inc lude : f o rens ic i nves t igat ion and ce r t ifi cat ion o f ce r ta in deaths ( i . e . , deaths occurr ing as a resu l t o f v io lence ( in ju ry ) as we l l as those that occur unexpected ly , w i thout med ica l a t ten t ion , in cus tody , o r pose a th reat to pub l i c hea l th ) ; rev iew o f deaths o f spec ifi c popu la t ions ; g r ie f counse l ing ; pe r fo rmance o f a f u l l r ange o f tox ico log ica l examinat ions ; c remat ion approva ls ; and pub l i c d i spos i t i ons o f unc la imed remains .
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OFFICE OF THE CHIEF MEDICAL EXAMINER
DR. MARIE PIERRE-LOUIS, CHIEF MEDICAL EXAMINER
MAJOR DUTIES Determination of Cause and Manner of death Identification of Human Remains Collection of Evidence Documentation of Injuries Expert testimony Recognition of potential threat to the population
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OFFICE OF THE CHIEF MEDICAL EXAMINER
DR. MARIE PIERRE-LOUIS, CHIEF MEDICAL EXAMINER
2011 OCME Statistics Workload
2,989 Cases were Investigated to determine jurisdiction 1,121 Cases were Accepted for Further Investigation 827 Cases were Autopsied
Caseload by Manner of Death Homicides -125 Suicides – 44 Accidents – 333 (51 were traffi c) Naturals – 544 Undetermined - 49
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OFFICE OF THE CHIEF MEDICAL EXAMINER
DR. MARIE PIERRE-LOUIS, CHIEF MEDICAL EXAMINER
EMBASSY/CONSULATE RELATIONSHIP
The OCME has constant and productive interrelationships with the embassies to: establish and maintain communications with families living
abroad explain OCME Policies and Procedures to families correctly identify decedents including access to necessary
ante mortem information (fingerprints, X-Rays, DNA samples from families as necessary)
obtain medical/social information about decedents obtain necessary documents for release of bodies to
Funeral Directors The OCME has developed presentations for these
entities to facilitate interaction.
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OFFICE OF THE CHIEF MEDICAL EXAMINER
DR. MARIE PIERRE-LOUIS, CHIEF MEDICAL EXAMINER
22-Year Overview of Suicides in the District of Columbia
The DC OCME has conducted a 22-year historical overview of suicide deaths in the Distr ict of Columbia. When comparing the deaths by year, 1993 had the highest number of suicides over the course of 22 years with 75 suicides and 2000 had the greatest decl ine in suicides – to date - with 33 suicide deaths.
Total Suicides (1990 - 2011)
0
10
20
30
40
50
60
70
80
1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
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OFFICE OF VICTIM SERVICES/JUSTICE GRANTS ADMINISTRATION
MELISSA HOOK, DIRECTOR, (202) 727-3934
Juvenile Justice FY’13 Focus JJDP Act Core Compliance Monitoring Disproportionate Minority Contact (DMC) Deinstitutionalization of Status Offenders Sight and Sound Separation Adult Jail and Lockup Removal
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OFFICE OF VICTIM SERVICES/JUSTICE GRANTS ADMINISTRATION
MELISSA HOOK, DIRECTOR
Adult Re-entry FY ‘13 Focus Substance Abuse Workforce Development/Women’s Re-entry Mental Health Program Compliance of Prison Rape Elimination Act (PREA) -
Establish “zero tolerance” cultures for sexual assault in local adult and juvenile correctional facilities (CTF & CDF); consult with The Moss Group & subject matter experts to create a strong reporting culture; conduct Sexual Safety Assessment (SSA); conduct policy review; and develop a transformative leadership approach to overcome identified factors contributing to incidence of sexual abuse.
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OFFICE OF VICTIM SERVICES/JUSTICE GRANTS ADMINISTRATION
MELISSA HOOK, DIRECTOR
Core Victim Services FY ‘13 Focus Sexual Assault Domestic Violence Safe Emergency and Transitional Housing Child Abuse Human Traffi cking Teen Victimization Survivors of Victims of Homicide
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OFFICE OF VICTIM SERVICES/JUSTICE GRANTS ADMINISTRATION
MELISSA HOOK, DIRECTOR
DC Sane Program FY ‘13 Focus Partnership between OVS and Medstar for Sexual Assault
Forensic Examinations entering 5 th year 230 exams completed in FY ‘09 increasing to 409 completed
in FY ‘12 Trained forensic nurse staff of 16 Consistent case management for SANE patients from the
time they enter the program Increasing capacity to respond to Drug Facilitated Sexual
Assaults (DFSA) through toxicology screens Increase in students requesting the SANE exam following
the launch of the U ASK DC Website and Phone App, which has improved access to SANE services for student victims of sexual and dating violence
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OFFICE OF VICTIM SERVICES/JUSTICE GRANTS ADMINISTRATION
MELISSA HOOK, DIRECTOR
Domestic Violence: Crisis Response in High Risk Cases FY ‘13 Focus Assessments for High Risk of Lethality or Extreme Violence 911 Calls On call Advocacy Hotline Medstar Washington Hospital Center Program expansion to capture 911 call response in five
more PSAs allowing the Lethality Assessment Program to respond to 16,000 DC calls annually
1800 high risk cases since July 2009 Expansion will allow SAFE to provide immediate wraparound
services to twice the number of victims annually
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DEPARTMENT OF FORENSIC SCIENCES
MAX HOUCK, ACTING DIRECTOR, (202) 727-8267
Consolidated Forensics Lab
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DEPARTMENT OF FORENSIC SCIENCES
MAX HOUCK, ACTING DIRECTOR, (202) 727-8267
Department of Forensic Sciences Forensic Science Laboratory
DNA, Materials Analysis, Firearms, Fingerprints
Public Health Laboratory Biological and chemical testing,
including weaponized materials Crime Scene Sciences
Offi ce of the Chief Medical Examiner
Combines aligned functions, emphasizes science, replaces older facilities
Combines aligned functions, emphasizes science, replaces older facilities
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DEPARTMENT OF FORENSIC SCIENCES
MAX HOUCK, ACTING DIRECTOR
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FIRE AND EMERGENCY MEDICAL SERVICES
KENNETH ELLERBE, CHIEF, (202) 673-3320
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FIRE AND EMERGENCY MEDICAL SERVICES
KENNETH ELLERBE, CHIEF
FY 2002 FY 2003 FY 2004 FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 FY 2010 FY 20110
50,000
100,000
150,000
200,000
250,000
300,000
350,000
400,000
450,000
Emergency Vehicle ResponsesIncluding Fire Trucks, Ambulances and Other Vehicles - FY 2002 to FY 2011
Number of EMS Unit Responses Number of Fire Truck Response
Fiscal Year
Num
ber o
f Em
erge
ncy
Vehi
cle
Resp
onse
s
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FIRE AND EMERGENCY MEDICAL SERVICES
KENNETH ELLERBE, CHIEF
Midnight
1 AM 2 AM 3 AM 4 AM 5 AM 6 AM 7 AM 8 AM 9 AM 10 AM
11 AM
12 PM
1 PM 2PM 3 PM 4PM 5 PM 6PM 7 PM 8 PM 9 PM 10 PM
11 PM
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
Emergency Vehicle Responses by Time of DayIncluding Fire Engines, Ladder Trucks, Ambulances and Medic Units - CY 2011
Number of Ambulance and Medic Unit Responses Number of Fire Engine and Ladder Truck Responses
Time of Day
Num
ber o
f Em
erge
ncy
Vehi
cle
Resp
onse
s Dur
ing
a Ye
ar
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FIRE AND EMERGENCY MEDICAL SERVICES
KENNETH ELLERBE, CHIEF
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DEPARTMENT OF YOUTH REHABILITATION SERVICES
NEIL STANLEY, DIRECTOR, (202) 576-8175
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DEPARTMENT OF CORRECTIONSTHOMAS FAUST, DIRECTOR, (202) 673 -7316
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DEPARTMENT OF CORRECTIONSTHOMAS FAUST, DIRECTOR
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DEPARTMENT OF CORRECTIONSTHOMAS FAUST, DIRECTOR
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HOMELAND SECURITY AND EMERGENCY MANAGEMENT AGENCY
CHRIS T. GELDART , DIRECTOR, (202) 727-6161
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HOMELAND SECURITY AND EMERGENCY MANAGEMENT AGENCY
CHRIS T. GELDART , DIRECTOR
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HOMELAND SECURITY AND EMERGENCY MANAGEMENT AGENCY
CHRIS T. GELDART , DIRECTOR
Agency’s Guiding Principles
Residents First: – All homeland security and emergency management efforts will be conducted in the best interest of all District
residents and visitors Risk-Based Approach:
– All preparedness, response and recovery efforts are based upon historical trends and data, current information and intelligence, and comprehensive risk-based planning
Capabilities–Based Planning: – All planning efforts are based upon a functional analysis of operational requirements that dictate priority
preparedness capabilities Regional Coordination:
– Collaboration with partners in the National Capital Region as well as with the federal government in order to identify shared requirements, responsibilities, and capabilities
Performance Assessment and Accountability:– Ensure that homeland security and emergency management preparedness, planning and recovery efforts are
constantly improving and resources are allocated efficiently
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HOMELAND SECURITY AND EMERGENCY MANAGEMENT AGENCY
CHRIS T. GELDART , DIRECTOR
Milestones