oip order information portal ncoaug 08_wmt

5/24/2018 OIP Order Information Portal NCOAUG 08_wmt

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OIP Order InformationPortal

Michelle Taylor

Principal Functional Consultant

DARC Corporation


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Agenda

Order Information Portal Overview

Order Information Tabs

Home

Order Status

Delivery

Customer Service

Q&A


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OIP Order Information Portal

Order Information Portal Overview

Order Information is a web-enabled, self-serviceOracle application that enables you to view detailed

sales order and delivery information online.

Order Information also provides a variety of webinquiries, order processing flows, and workflows.

The standard order inquiry flows enable you tonavigate through web pages to access order relatedinformation.


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Data returned by Order Information inquiries usesOracle Applications database views.

For example, you can view specific ship-to

information.

Once the appropriate search criteria is entered, youcan navigate to Delivery Line Details and view ship-to,additional delivery, and shipping information.

Note: You cannot make changes to an order from withinOrder Information.



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Order Information can be integrated for use in abusiness-to-business environment, business-to-customer environment, or a combination of bothenvironments.

Responsibility level security can be used to exclude orinclude user access to order and delivery information.


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Order Information Tabs

Home

Order Status

Delivery

Customer Service


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Home

When you sign on to Order Information, the Hometab is your default page.

This page displays recent orders, recent deliveries,and a Whats New section.

The Home tab can be customized to includeinformation relevant to your business.



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Order Status

The Order Status tab enables you to search for salesorders and their details.

You can access other order information about quality,pricing, invoicing, and shipping from this tab.

Return Requests are initiated from the Order Statustab.


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Order Status> Regions


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Oracle Quality creates RMA and sends them to Order

Management for processing.

In addition, Order Management provides visibility to

Quality Plans for items displayed via the OrderInformation Portal through integration with Quality.


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Order Status> Invoice Information


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The following view is the Oracle BPA version of the

invoice which uses XML publisher technology.


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Order Status> Line Details


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Order Status> Delivery Summary


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Order Status> Pricing Details


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Return Request



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Using Advanced Search, You Can Query Lines Based

On The Actual Arrival Date Range

You can query on the actual arrival date, called the

Actual Arrival Date.

You can search for a date range.



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Delivery

The Delivery tab enables you to search for deliveriesand view their details, including allowing customers to

view when items shipped. Delivery details can also be accessed from the sales

order information page in the Order Status tab.


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Using Advanced Query, you can query on a Planned ShipDate range, Actual Ship Date range, Planned Arrival Daterange, Actual Arrival Date range, and on the vehicle typeand name.


On a Planned Ship Date Range

The Scheduled Ship Date field is now called the

Planned Ship Date, where you can search for a daterange.



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On The Planned Arrival Date Range

You can query on the expected arrival date, called the

Planned Arrival Date. You can search for a date range.

Using Advanced Search, you can query lines basedon the Actual Ship Date.


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On The Actual Arrival Date Range

You can query on the actual arrival date, called the

Actual Arrival Date.

You can search for a date range.



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Using Advanced Search, You Can Query First And

Last Legs Of Trips Based On The Vehicle Type And

Name

Transportation companies need to viewtransportation schedules based on all their 40-foottrucks, or a particular license plate. You can query forfirst and last legs based on vehicle type and name.



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Defect Reporting


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Customer Service

The Customer Service tab contains a Contact Ussection that lists contact information for your

company. This information is can be customized to meet

your business needs.

The Customer Service tab enables you to view

the list of contact people defined for each of thefollowing functional areas:


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Technical Help

Delivery Problems

Order Issues

A specified contact name and e-mail address areused for communicating the related issues.

The contact can either be a representative of the

customer site or the manufacturer directly.

The contact name and information are defined bythe system administrator.


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DARC Presentations

8:30 - 9:10 AM CST (Crystal I)

Leveraging Oracle Business Accelerators to Manage E-Business

Implementations

9:20 - 10:00 AM CST (Venetian lI) Projects: What is PA Autoaccounting and How Does it Work?

10:10 - 10:50 AM CST (English) The Power of Personalization in the E-Business Suite

12:30-1:10 PM CST (Oak l) Warehouse Management: Using LPNs and the Packing Workbench

12:30-1:10 PM CST (Venetian II) Mystery Solved: Pay on Receipt

2:10 - 2:50 PM CST (Crystal Il)

Are you Down with OIP (Order Information Portal)? Well, Come,

Listen, Ask & Learn and You Can Be!


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Thank You!

www.darc.com 312-895-6035
http://www.darc.com/http://www.darc.com/

oip order information portal ncoaug 08_wmt

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