oklahoma end-of-instruction retest/winter/trimester technical q&a training

Oklahoma End-of-Instruction Retest/Winter/TrimesterTechnical Q&A Training

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Please submit questions through the chat window throughout the presentation or via the operator during the Q and A portion of

the meeting.

October 2013 Slide 1

Conference Call Numbers:800-857-4928 Passcode: 1949986

(for all morning and afternoon sessions)Webinar information provided separately

Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).

• Dr. Maridyth McBee • Assistant State Superintendent

• Joyce DeFehr • Executive Director State Testing

• Derrel Fincher• Director of Learning Technologies

Oklahoma State Department of Education

• Shiva Doreswamy, Portfolio Manager• Rob Mann, Online Implementation Mgr.

CTB/McGraw-Hill

Welcome to CTB

Slide 2

Key Personnel - Introductions


Welcome and Session Goals

Milestones (Important Events)

Online Program Overview

Site Readiness Process

Test Delivery Client (TDC)

Support Resources

Agenda

Slide 3Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).

Milestones (Online Implementation)

Slide 4Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).

Milestones Dates

Site Readiness Training (Webinars) Oct 21 & 22 (2) webinar sessions per dayOct 29 Q&A session

Demo Web Site Access, TDC, Final Content available for download/install

Oct 23

Site Readiness check and certification Oct 23 – Nov 8

Test Administration System (TAS) Training Nov 4 (2), 6, 7 webinar sessionsNov 11 Final Online Q&A

DTCs access Test Administration System (TAS) Nov 4

Test Sessions Pre-assigned (by CTB) Nov 4

Student practice testing beginsEOI Online Retest windowEOI Winter/Trimester test administration

Nov 11 Nov 18 – Nov 29Dec. 2 – Feb. 14, 2014

Spring Tech Readiness SurveyStatewide Infrastructure Stress Test

Dec. 1 - 31Mid-January

Spring EOI and 3-8 Test Content avail. February

Looking Ahead

Slide 5

Oklahoma Online Program OverviewCTB OK Web Portal - www.ctb.com/ok

CTB Single Sign-On (SSO) – access to the secure Oklahoma web portal

a. About the Tests – general information about the tests

c. Test and Technology Coordinator Support

Materials – role based access to information to support test administration

a

b

c

a b

c cd

e

Help Desk –

details to contact the help

desk

News – important

news and status

d

e

Demo Sites


http://www.ctb.com/ok

Oklahoma Site Readiness Documentation

• Student data management

• Test assignments• Testing status

Test Administration System (TAS)

• Student testing software (TDC)

• Test Content• Lock down

browserTest Delivery Client (TDC)

Looking Ahead

Slide 7

Oklahoma Online Testing System


Test Delivery Client (TDC) Changes

• Display TDC version (v9.5) on login screen• Performance Level Lookup file embedded in content

package• Calculator improvements / limitations• Network Utility included in Custom Install• Can be auto-updated with caveats. Re-install of TDC is

recommended

Slide 8

Online System enhancements


Calculator limitations and solutions

• Graphing Calculator (Algebra II) has specific 32-bit Java requirements

• 64-bit OS may not be allowed to make 32-bit Java calls• No Linux support

• Test the calculator in site readiness• Conduct workstation check (fake student) with Algebra

II• Plan for handheld calculators as back up

For Educators and Technology Coordinators

• Tech Coordinators download TDC and Content.

• Hands-on practice opportunity in ‘sandbox’.Separate website (not Single Sign-on

accessible)

• Pre-loaded with all Districts appended with word DEMO

Generic accounts

• System-Generated emails to Tech Coordinators

• SSO accounts not applicable

Students

• Fake student data similar in format to actual testing students

Slide 9

Content

• Content download package includes all tests

• Practice tests can be scheduled.

Tech Coordinators- Site readiness

• May create test sessions and use test tickets to test workstation setup

Reporting

• CAUTION! - Data created here is not extracted for reports or monitored

TAS Sandbox / Demo Website


• Winter:• Site Readiness

Memo

Checkpoint 1

• Technology Readiness Training

• Client & Content Installation

• Workstation check (fake students)

• Self-Certification Form

• Site Readiness Stress Test

• Site Support and Troubleshooting

Checkpoint 2

• Test Administration Training / Access

• Final Content Installation

• Test Assignments

• Practice Tests

• Accommodation updates

• Final Workstation Check

Checkpoint 3

Checkpoints Review

Slide 10

2013-14 Checkpoint Process


October 23 November 8 November 11

WHO: Technology CoordinatorsWHAT: Certify that sites are prepared for testing prior to student practice tests WHEN: No later than November 11, 2013.

These are described in detail in the Online Site Readiness Guide on ctb/com/OK 1. Confirm workstation and network requirements

Review the EOI Winter Workstation Requirements to complete this activity.2. Install the Test Delivery Client software

Review the instructions below for a Standard install or the Online Quick Install Checklist (Custom Installer)

3. Download Test Content4. Verify installation and connectivity

Review the Site Network Infrastructure Guidelines. Then, follow the instructions in the Network Utility Guide.

5. Final Site ReadinessSetup and take a practice test using a fake student login on several workstations as described below

6. Submit the Site Self-Certification Checklist to [email protected] Fill out the Checklist including results from the Network Utility

7. Site RemediationContact the CTB HelpDesk to troubleshoot issues. A field engineer may visit or follow-up to determine possible remediation solutions.

Site Readiness steps - Memo

• Minimum: 1.3 GHz processor, 1.8 GHz processor (Mac), 1 GB of memory (2 GB recommended), 500 MB disk space available

Hardware and Memory

• Minimum screen size – 10”• Speakers “on” and Headset for “Text To Speech”

Accommodated Students

Monitor/ Speakers

• Windows - XP SP3, Vista SP1, Windows 7 (32 or 64 bit)

• Mac - OS X 10.6, 10.7, 10.8 Intel• Linux - Linux Fedora 11 (Red Hat), OpenSUSE 11.1,

or Ubuntu 9.04

Operating System

• Adobe Air® ; Flash® Player 10 (MAC) or later • Adobe® Reader® 7.0 or later• Java Runtime Environment JRE 6 or 7

Additional Software

Student Workstation Minimum Requirements

Can also be accessed at www.ctb.com/ok

Slide 12

Step 1 - Workstation Requirements


http://www.ctb.com/ok

• T1+, high-speed cable or DSL recommended

• Minimum 1.5 Mbps upload and downloadBandwidth

• Port 80 and 443 must be openFirewalls • Do not Cache Dynamic Pages• Prioritize/allow HTTP and HTTPS traffic for

*.ctb.com• Users need credentials if proxy authentication is

enabled• Name: tms-oas-55.ctb.com Address: 12.167.24.52

Name: tms-oas-ew.ctb.com Address: 204.8.131.239

• TTS setup – Allow/Do not block - *.readspeaker.com Address: 79.136.80.254 – Cloud hosted. IPs may change over time. Sites that can only use IP may need to update the IP address in the future.

Proxy Servers

• Allow MP3 (Necessary for Text to Speech)Web Content Filtering

• Wireless is okay but do not overload WAP• Thin Clients okay with 10:1 ratioPerformance

Network Requirements

Slide 13

Step 1 - Network Requirements


Looking Ahead

Slide 14

Step 2 - Download and Install


Follow links: Install Software and Download Test

Which Installer Method?

TDC Step 3 – New 2012 TDC installer

Standard

Installer

• Standard Software Installation Process• Sites can use silent Install Scripts. • Users must have read/write rights.• Recommended for Thin Client and

Deepfreeze (or similar) sites

Custom Installer

• There are several options to install using the Custom TDC Installer. This presentation will cover three methods. Choose the method best suited for your location.• Option 1 - Install from Workstation• Option 2 - Install from Server• Option 3 - Install from Workstation

with Content on the Server

Slide 15

Step 2 - Test Delivery Client Installation

Other consideration: BYOD, Wireless, Thin Clients


Custom Installer - Overview


Slide 16

Test Delivery Client Custom Install – General


Create a folder to store the Test Client executable and Content (example: C:\Test_Content).

This could be on each Workstation or on a Network Server

C:\Test_Content or \\Testing\Server1\ContentEdit shortcut to set EXE and CONTENT location, PROXY settings

Create a shortcut pointing to the TDC executable

Example: Custom Installer - Option 1 - Install from Workstation


4. Create a content folder on the workstation. (example: C:\Test_Content).

5. Add the content into the workstation content folder you just created.

Slide 17

Step 3 – Install test content


Custom Installer – Verify setup on a few workstations

TDC Step 5 – Confirm Readiness

• From installer folder, launch the Network Utility.

• On the First Tab (Network Connectivity Test), click Start.

• Questions 1, 2 and 3 should return “Yes”

• This does not confirm content installation.

From the “Network Connectivity Test” tab, click

“Start”. The first three questions should result with “Yes” which confirms that the application has been

correctly installed.

Slide 18

Step 4 - Network Utility


Custom Installer – Verify Setup on a few workstations

TDC Step 5 – Confirm Ready – 2nd method

• Launch Test Delivery Client software.• Login using a fake login from the (OAS) training site . • If the application launches and login completes, then the

application and content have been setup correctly.

Slide 19

Step 5 - Verify Client


Step 6 - Site Certification

Step 7 – Troubleshooting, Help

News button: up-to-date messages about Online Test Administration

Online Site Status and User Forum

Tech User Forum: November 1

Need Help? Support Options and Resources

Need Help

Slide 23

Support Resources


• Oklahoma State Department of Education, • Office of Accountability and Assessments

• http://www.ok.gov/sde/• Phone: 405-521-3341

Administration Policies and Procedures Assistance

• CTB Oklahoma Help Desk• [email protected]• http://www.ctb.com/ok • Phone: 888-282-2010, Fax: 800-282-0266• Hours of Operation: 7:30am – 4:30pm Central Time - regular

hours• 7:00am – 7:00pm Central Time -

during testing

OK Customer Support (CTB)

Support Resources

Slide 24

Support Resources


Thank You

Questions

Thank You

Slide 25

Questions? Thank you for joining!


Bring Your Own Device (BYOD) or 1:1

• Consider Security policies• Install / Uninstall policy • Students must have Test Ticket and Access Code• Consider Install from Server - Option 2

• Always-on connection required• Constant heartbeat check to CTB servers• Don’t overload Wireless Access Point

Wireless


• TDC is running multiple instances: 1 per thin client• Content check, decryption, rendering utilize CPU,

disk, memory

Thin Client considerations:

Test Delivery Client - Other Considerations

For a Positive Testing

Experience…

Anti-virus software full

scans scheduled after testing hours

All other applications

closed on testing

machines during the

test

Screen savers/power management

set to a longer

timeout

Restore software

(Deep Freeze) configured to

retain test data after

reboot

Restrict intensive

bandwidth use during testing (VoIP, Payroll,

Drop box)

Text To Speech –

Volume and MP3

Laptop protocol – Use

AC power, wired access,

wireless check

Prioritize/Allow

*.ctb.comPorts Opened as described

Allow IPs (If IPs are used at

site)

Positive Testing Experience

Slide 27

For a Positive Testing Experience…

Blue = requiredOrange =

suggestionsDeveloped under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).

oklahoma end-of-instruction retest/winter/trimester technical q&a training

Documents

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oklahoma end

customer support team

oklahoma online testing

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program team members

ctb ok web portal