omni-channelimg.borsen.dk/img/cms/tuksi4/uploads/img_server_adm... · 2015-09-30 · how to work...
TRANSCRIPT
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OMNI-CHANNELIncreased competitiveness through
supply chain innovation
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PRIME CARGO A/S
• Part of Mitsui-SokoInternational
• Established in 1998• 500 employees• 2 offices in Denmark• 7 offices in China• 1 office in Poland• Represented in Norway,
Vietnam and Egypt
ABOUT PRIME CARGO
• SKU: 10,000,000 (picks)• Orders: 1,700,000• Packages: 2,200,000
OUR WAREHOUSE VOLUMEN
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PRIME CARGO WAREHOUSE OPPORTUNITIES
EU 200,000 m2• Denmark• Norway• Poland
EU 200,000 m2• Denmark• Norway• Poland
ASIA 900,000 m2• Thailand• Malaysia• China• Japan• India• Sri Lanka
ASIA 900,000 m2• Thailand• Malaysia• China• Japan• India• Sri Lanka
USA 200,000 m2USA 200,000 m2
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48% B2C 52% B2B
B2B AND B2C
Based on orders
10% Omni-channel
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WHAT IS OMNI-CHANNEL IN OUR WORLD?
To give the consumer the opportunity to choose:
How they want to buyWhen they want to buyWhat they want to buy
24 / 7 / 365
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HOW TO WORK WITH OMNI-CHANNEL
Transaction ChannelTransaction ChannelMarketingMarketing
ITIT
SalesSales
ProductionProduction
Supply ChainSupply Chain
“Corporate project”
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ORCHESTRATING OMNI-CHANNEL
Allow the customer to interact via every channel
• Leave choice of channel with consumer• Harmonized brand experience • Endless aisle experience & data availability• Seamless cross-channel shopping & purchasing
Fulfill orders from every inventory-bearing location
• Use your full supply chain as inventory• Avoid sell-outs / overstock• Increase stock efficiency• Optimize delivery experience• Reduce freight costs and transit times
Transaction Channel
Interaction
Customers
Fulfillment Channel
Warehouse ProductionStore
Delivery
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SUPPLY CHAIN – STRENGTHEN YOUR COMPETITIVENESS
Our world20
USA
EU
4,000 m2
1015
1215
10
5
17
3,000 m2
Japan
China
100,000 m2
150,000 m2
100
100
200
100% transparencyand accessibility
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SUPPLY CHAIN – STRENGTHEN YOUR COMPETITIVENESS
Our tomorrowIN ONE WEEK
• 110 orders deliveredwithin an hour
• 190 orders deliveredwith one day
• Search on a specific product willpop up with the message: ”Entitled to same day deliveryfor only USD 10”
• The customer buys the goodswith the same WAS as online.
• Before checking out, the customer will be offered ”Delivery within 1 hours for an additional USD 10”
• The warehouse or store closestto the customer, where the product is available will receivethe order.
HOW DOES IT WORK?
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KEY AREAS FOR SUCCESSFUL OMNI-CHANNEL (LOGISTICS)
• Run open inventory• Connect your stock to your consumers
(on all platforms)• Decentralize warehouses (close to
markets)• Use your supply chain as storage facilities
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Questions?