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Welcome to the Webinar!

We will begin shortly…

On the Way to EBS R12.2:How to Avoid the Pitfalls

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webinar

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Your ModeratorAyelet GlaubermanPanaya

Rachel ClarkProject Manager

Amir FarhiOracle Product MarketingPanaya

Today’s Speakers

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Housekeeping

• Your line will be muted during the webinar

• Submit questions via the Questions PanelWe will address them at the end and after the webinar.

• We will use polls during the webinar

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• Leader in Oracle EBS & SAP SaaS-based Testing and Impact

Analysis Automation software

• Serving customers in 60+ countries

• 1,000+ enterprise customers, 2,000+ successful ERP projects

• 3,000+ ERP systems analyzed

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Panaya at a Glance

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Panaya on Oracle.com

http://www.oracle.com/us/products/applications/ebusiness/ebs-upgrade/ind

ex.html#costWebinar dial-in number: +1 (609) 318-0024

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Agenda

• What’s new in R12.2

• Upgrade to 12.1.3 or 12.2.2?

• Getting ready to upgrade

• Case Study: Synaptics™ R12 upgrade

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E-Business Suite Support Timelines

We are here

What’s New in R12.2

• Infrastructure Enhancements

• Thousands of Functional Enhancements

• Simplified User Flows

• Online Patching

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Infrastructure Enhancements

12.1 Technology Stack:

12.2 Technology Stack:

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Functional Enhancements

ERP• Enhanced Labor Costing with

Projects & Payroll• Project Cost Breakdown

Structure• Contract Lifecycle Mgt for Public

Sector (CLM): Electronic Contract File, Concurrent Modifications, more

• Channel Revenue Mgt: Simplified HTML Flows

SCM• Order Mgt: Selling Subscriptions• Order Mgt / WMS: Advanced Catch

Weight• WMS: Mobile Personalizations• MES: Electronic Kanban (E-Kanban)• MES: Express Transact for Serialized

Mfg

ALM & Service• Project Accounting for Service

Operations• Service: Simplified HTML Flows• EAM: Safety Management: Lockout –

Tagout

EBS R12.1.3+: Functional HighlightsFinancials• Mobile Expenses application• Financials: Integration with Fusion Accounting

Hub, Integration with Hyperion DRM, Global Updates

• Lease & Finance Mgt: Customer Driven Enhancements

• Property Mgr: New APIs and Extensions

Procurement• Customer Driven Enhancements: AME for PO

Approvals• Supplier Lifecycle Mgt (SLM): Parallel Approvals,• Mandatory Internal Reqmts, Enhanced

Registration UI

Projects• Legal Entity Derivation and Intercompany Billing• Improved Usability and Performance of

Workplan

Human Capital Management• Simplified SS HR Manager Flows• What-If Paycheck Modeling

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Supply Chain Management• SCM: Contingent Worker Support• WMS: Mobile Personalizations• VCP: Asset Intensive Planning, Unified Planning

and Analytics, Rapid Simulation

Asset Lifecycle Mgt & Service• EAM: Customer Driven Enhancements• Service: Simplified HTML flows• Depot : Supplier Warranty, Waste Mgt,

Outsourcing

Master Data Management• Product Hub: APIs, Enhanced Rules, Telco

features• Site Hub: Spatial Support; Google Map API

update

Applications Technology• OAF Certification for iOS

Also

available in

R12.2!

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Example: Fusion Mobile Expenses for EBSNow Available for iOS on 12.1.3+

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Online Patches: From “Downtime” to “Cutover”

• Critical business operations will not be interrupted

by maintenance operations

• Revenue generating activities stay online

• Business users stay online

• Downtime required by any patch is predictable

- Measured in minutes, not days or hours

• Global single instances remain operational 24x7

- Maintenance window easier to allocate as shorter time

required

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Dual File System

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Downtime Limited to Short Cutover• Users are logged off the production Instance

• When users reconnect they are directed to the newly

patched system

E-Business Suite12.2.2

Patches - 12.2.2 - 12.2.3 - …

E-Business Suite12.2.2

Production Patched Production

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Online Patching Cycle

• Remove obsolete objects

Cleanup

• Restart application on Patch Edition

Cutover

• Compile invalid Objects

• Wait for a good downtime window

Finalize

• Apply one or more patches to the Patch Edition

Apply

• Copy the production application code

• Create a new Patch Edition in the database

Prepare

Users Online

Users Online

Users Offline

Application is only offline during the “Cutover” phaseOnline Patching is used to apply all patches in 12.2

“ADOP” (AD Online Patching) orchestrates the patching cycle

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• EBS data model now has a cover layer

- A logical rather than physical representation is presented

- Editioning views provide this cover layer

- Editioning views project different views of a table to the Run

and Patch Edition if the data model of a table is patched

• All code must access EBS data via this cover

layer!

- Accessing the data model via the physical layer may result

in obsolete data been returned

Logical view of the Application Data Model

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Logical view of the Data Model

All code must access the data model via the APPS synonym!• APPS synonym points to the Editioning View (Logical Model) • Any code accessing the physical model risks accessing obsolete

columns

Apps APPLSYS• E-Business Code

• Custom Code

• 3rd Party CodeWF_ITEMS(Synonym)

WF_ITEMS#(Editioning view)

WF_ITEMS(Table)

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Database Editioning Views

- Code in the Run edition will treat

description as 30 characters

- Code in the Patch edition will use the

new expanded 80 characters

Run Edition View

Patch Edition View

Name TypeID NUMBER

NAME VARCHAR2(30)

DESCRIPTION VARCHAR2(30)

DESCRIPTION#1 VARCHAR2(80)

Desc FND_TABLEName TypeID NUMBER

NAME VARCHAR2(30)

DESCRIPTION VARCHAR2(30)

Desc FND_TABLE (Editioning View)

Name TypeID NUMBER

NAME VARCHAR2(30)

DESCRIPTION VARCHAR2(80)

Desc FND_TABLE (Editioning View)

Patch & Run Editions see a different projection of the table

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EBS 12.1 and 12.2 Roadmap

Which version should you to upgrade to?• Choose 12.2.2 if you:

- Need the high availability provided by Online Patching

- Want the functional enhancements that are in 12.2

- Prefer to invest in a single project to upgrade directly to 12.2

• Choose 12.1.3 if you:- Prefer to target a release with thousands of live

customers

- Would like to stay on 12.1 for 3-5 years before upgrading to 12.2

- Upgrading from a release prior to 11.5.10.2

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Getting Ready to Upgrade

• For R12.2: Review Oracle’s On-Line Patching Readiness

reports

- Summary Readiness Report (ADZDPSUM.sql)

- Manual Readiness Report (ADZDPMAN.sql)

- Database check report (ADZDDBCC.sql)

- File System check report (gscc.pl)

• For R12.x: Subscribe to Panaya’s Upgrade Automation

- Impact Analysis

- Custom Code Corrections

- Tailored Test Plan

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Upgrade Automation

Panaya’s Software-as-a-Service simulation

technology:

Maps customizations & system usage

Identifies what will break

Shows how to fix the code

Lists what needs to be tested

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Cutting Upgrade Time, Cost & Risk

Mapping Customizations & Usage

Fix Integration Testing

InitialTesting

User Acceptance Testing

Savings of up to 70%

Fix UnitTesting - CRP1

Mapping Customization

s

InitialTesting Go-LiveUser Acceptance

Testing - UAT

Traditional

Panaya

Unit Testing

Go-Live

More Cycles

Integration Testing - CRP2

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Case Study: EBS R12 Upgrade at Synaptics

Rachel Clark

About

• Leading developer of human interface

solutions

• Over one billion devices contain Synaptics

technology

• Close to 400 patents issued or pending

• 750+ employees located in a global network

of sales offices and design centers

• Headquartered in San Jose, California26

Synaptics’ Oracle EBS 11i Environment• One global EBS production instance

• Modules:- Financials

- Human Resources

- Business Intelligence

- Procurement

- Supply Chain

- Sales and Demand Planning

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The Challenge

• Upgrade from EBS 11.5.10 to R12.1.3 on time and within project budget

• Identify impacted customizations before requesting bids from system integrators in order to retain full control over project costs and scope

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The Solution

• Signed up for a trial with Panaya

• Within 48 hours we received:

A listing of all customizations and usage

Person-Hour estimates for each code correction task

Detailed steps, code snippets and even Oracle

Support references to complete each task

• Purchased a Panaya subscription

• Partnered with a System Integrator (SI)

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Step 1: Identify Project Scope and Select System Integrator

• Identified in-scope code corrections based on object usage and priority

• Included Panaya analysis in the RFP document sent out to system integrators

• System Integrators submitted accurate quotes and timelines based on project

scope (# of customizations and enhancements) and estimate of hours required

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Screenshots from RFP document

Oracle EBS R12 Upgrade Project

Step 2: Pre-Upgrade Code Corrections

• Panaya identified code corrections that could be made in 11i before the project

began.

• Gave these code corrections to support team to fix in record time

• This exercise gave our IT team time to become familiar with the Panaya tool

before the project started

Example of a code correction task in Panaya

Oracle EBS R12 Upgrade

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Enhancements

Discovery Analysis Design Development

Step 3: Code Corrections

• Panaya took care of the Discovery, Analysis and Design phases of

impacted objects, significantly reducing the time & effort that would

normally be allocated to this portion of the project

• Synaptics’ team was able to focus on the business valuable activities

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Code Correction

sDiscovery Analysis Design Developme

nt

Project Phases for Enhancements and Code Corrections

Oracle EBS R12 Upgrade

Code corrections

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492 tasks covering 572 transactionsUnit Testing

Unit Testing

IT Functional

Testing

CRP1

IT Functional

Testing

CRP2

IT Functional

Testing

UAT

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Step 4: Testing

• Panaya analysis on test instances demonstrated that all code was corrected

• Unit testing progress was tracked in Panaya

• IT Functional Testing took place before each round of user testing

• Users participated in three rounds of functional testing before the project went live (CRP1, CRP2, UAT)

• Panaya’s analysis on test instances demonstrated that all code was corrected, therefore test plan focused on key enhancements and end-to-end functional processes with much less emphasis on testing corrected programs and reports.

Test Phases for Enhancements and Code Corrections

Oracle EBS R12 Upgrade

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Step 5: Reporting and Monitoring

• Panaya provided full visibility over the project throughout the duration which

let us manage time and resources efficiently

Oracle EBS R12 Upgrade

Reporting & Monitoring

Panaya showing all custom objects & their usage

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Reporting & Monitoring (cont’d)

Automated project tracking

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Summary of tasks by type

Reporting & Monitoring (cont’d)

Detailed reports can be exported to Excel

Reporting & Monitoring (cont’d)

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The Result

• Project went live on time and under budget using a

fixed bid contract

• 42% cost savings compared to similar projects

• Team was able to focus resources on delivering

valuable enhancements and business process

improvements instead of on a routine technical

upgrade

• 99% of customizations worked as expected upon going

live

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Advice

• Analyze your system using Panaya before beginning the

project

• Run a Panaya analysis early and often to get an accurate

estimate of the number of customizations and their usage

(best to start a month or two before project begins)

• Continue running Panaya analyses throughout development

and testing phases to help auto-close development tasks

and to report and assign new tasks based on usage changes

• Shorten the code freeze period by allowing project scope

flexibility with your partner SI

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Thank You!

View the full webcast here:http://panaya.com/webinars-category.html