on year of lean it at auchan:direct by bastien duret, cto
TRANSCRIPT
![Page 1: On year of Lean IT at Auchan:Direct by Bastien Duret, CTO](https://reader030.vdocuments.net/reader030/viewer/2022033108/58ed09071a28ab18568b465d/html5/thumbnails/1.jpg)
1
Lean @Auchan:Direct
Bastien Duret
![Page 2: On year of Lean IT at Auchan:Direct by Bastien Duret, CTO](https://reader030.vdocuments.net/reader030/viewer/2022033108/58ed09071a28ab18568b465d/html5/thumbnails/2.jpg)
2
1. Auchan:Direct ?
2. Looking back
3. Looking forward
![Page 3: On year of Lean IT at Auchan:Direct by Bastien Duret, CTO](https://reader030.vdocuments.net/reader030/viewer/2022033108/58ed09071a28ab18568b465d/html5/thumbnails/3.jpg)
3
1. Auchan:Direct ?
2. Looking back
3. Looking forward
![Page 4: On year of Lean IT at Auchan:Direct by Bastien Duret, CTO](https://reader030.vdocuments.net/reader030/viewer/2022033108/58ed09071a28ab18568b465d/html5/thumbnails/4.jpg)
Which problem do we solve ?
4
Shop online Get delivered the next day
![Page 5: On year of Lean IT at Auchan:Direct by Bastien Duret, CTO](https://reader030.vdocuments.net/reader030/viewer/2022033108/58ed09071a28ab18568b465d/html5/thumbnails/5.jpg)
5
1. Auchan:Direct ?
2. Looking back
3. Looking forward
![Page 6: On year of Lean IT at Auchan:Direct by Bastien Duret, CTO](https://reader030.vdocuments.net/reader030/viewer/2022033108/58ed09071a28ab18568b465d/html5/thumbnails/6.jpg)
Situation
• Low customer satisfaction
• Inability to change
• Rising competition
6
![Page 7: On year of Lean IT at Auchan:Direct by Bastien Duret, CTO](https://reader030.vdocuments.net/reader030/viewer/2022033108/58ed09071a28ab18568b465d/html5/thumbnails/7.jpg)
Target
Great user experience
7
High-performing empowered teams
![Page 8: On year of Lean IT at Auchan:Direct by Bastien Duret, CTO](https://reader030.vdocuments.net/reader030/viewer/2022033108/58ed09071a28ab18568b465d/html5/thumbnails/8.jpg)
An early struggle
September 2015
8
Plan : have the CEO place an order on October 27th
![Page 9: On year of Lean IT at Auchan:Direct by Bastien Duret, CTO](https://reader030.vdocuments.net/reader030/viewer/2022033108/58ed09071a28ab18568b465d/html5/thumbnails/9.jpg)
Showing the product to the client
9
Old website
Existinginformation system
New warehouse
New website
Enabler
![Page 10: On year of Lean IT at Auchan:Direct by Bastien Duret, CTO](https://reader030.vdocuments.net/reader030/viewer/2022033108/58ed09071a28ab18568b465d/html5/thumbnails/10.jpg)
Building the right product
10
Direct client feedback Categorized and ordered
![Page 11: On year of Lean IT at Auchan:Direct by Bastien Duret, CTO](https://reader030.vdocuments.net/reader030/viewer/2022033108/58ed09071a28ab18568b465d/html5/thumbnails/11.jpg)
Building the product right (1/2)
11
Annoyed customerShipped feature
![Page 12: On year of Lean IT at Auchan:Direct by Bastien Duret, CTO](https://reader030.vdocuments.net/reader030/viewer/2022033108/58ed09071a28ab18568b465d/html5/thumbnails/12.jpg)
Building the product right (2/2)
12
Really angry customerShipped feature
![Page 13: On year of Lean IT at Auchan:Direct by Bastien Duret, CTO](https://reader030.vdocuments.net/reader030/viewer/2022033108/58ed09071a28ab18568b465d/html5/thumbnails/13.jpg)
Building the product fast (1/2)
• Proprietary framework
• Software consulting firm
13
• Tailor-made software
• In-house software engineers
0
5
10
15
20
25
30
HybrisBurndownChart
0
1
2
3
4
5
6
7
8
9
10
PyhtonBurndownChart
![Page 14: On year of Lean IT at Auchan:Direct by Bastien Duret, CTO](https://reader030.vdocuments.net/reader030/viewer/2022033108/58ed09071a28ab18568b465d/html5/thumbnails/14.jpg)
Building the product fast (2/2)
14
Design => Dev => Done
![Page 15: On year of Lean IT at Auchan:Direct by Bastien Duret, CTO](https://reader030.vdocuments.net/reader030/viewer/2022033108/58ed09071a28ab18568b465d/html5/thumbnails/15.jpg)
A temporary victory
First order
15
Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | Jan | Feb
Official releaseBeta version
![Page 16: On year of Lean IT at Auchan:Direct by Bastien Duret, CTO](https://reader030.vdocuments.net/reader030/viewer/2022033108/58ed09071a28ab18568b465d/html5/thumbnails/16.jpg)
16
1. Auchan:Direct ?
2. Looking back
3. Looking forward
![Page 17: On year of Lean IT at Auchan:Direct by Bastien Duret, CTO](https://reader030.vdocuments.net/reader030/viewer/2022033108/58ed09071a28ab18568b465d/html5/thumbnails/17.jpg)
Scaling lean
17
![Page 18: On year of Lean IT at Auchan:Direct by Bastien Duret, CTO](https://reader030.vdocuments.net/reader030/viewer/2022033108/58ed09071a28ab18568b465d/html5/thumbnails/18.jpg)
18
Questions ?