onboarding analytics - metrics that matter onboarding edition

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Metrics that Matter Onboarding Edition 11 December 2013 Jeff Grisenthwaite VP, Operations

Post on 14-Sep-2014

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Effective onboarding of new employees increases retention by 58% in the first 3 years on the job. On the flip side, employees decide whether or not they belong within an organization in the first 3 weeks. Organizations need to establish effective onboarding programs and have a robust approach to measuring the effectiveness and business outcomes of those programs. KnowledgeAdvisors and Metrics that Matter provide cloud-based software and expertise to improve the impact of employee onboarding, as well as programs across the talent spectrum.

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Page 1: Onboarding Analytics - Metrics that Matter Onboarding Edition

Metrics that Matter Onboarding Edition

11 December 2013

Jeff GrisenthwaiteVP, Operations

Page 2: Onboarding Analytics - Metrics that Matter Onboarding Edition

You have 3 weeks

X

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Sometimes Only 1 Day

125

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But there is hope…

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Increase in 3-year employee retention58%

Effective Onboarding Programs

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Onboardingthat Works

1) Start Pre-Hire2) Make the 1st Day Awesome3) 6-12 Months Duration

4) Provide a Buddy5) Blended Learning6) Onboarding Analytics

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Analytics: Answers “How do we…”

Provide knowledge & skills more effectively?

Shorten time to performance?

Improve new hire engagement & retention?

Improve quality of hire?

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TALENT ANALYTICS SUITE

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Talent Analytics SUITE

Onboarding EDITION

Learning EDITION

Leadership EDITION

Engagement EDITION

Capabilities EDITION

Performance EDITION

1st Year Retention

Speed to Performance

Expertise & Skills

Workforce Performance

Manager Capability

Strategic Vision & Execution

Bench Strength

Talent for Future Success

Retention of Talent

Workforce Productivity

Goal Achievement

Organizational Alignment

Page 10: Onboarding Analytics - Metrics that Matter Onboarding Edition

Onboarding Analytics

Actions

Key Metrics

Visualization

Data Collection

Onboarding Dashboard

New Hire 360 Report

Program Effectiveness Report

Onboarding Pulse Report

New Hire Separation

Speed to Performance

New Hire Engagement

Program Effectiveness

Program Evaluation

Knowledge Tests

360 New Hire Assessment

New Hire Experience Survey

Enhance new hire experience

Improve onboarding training

Identify & prevent flight risks

Assess capabilities

Page 11: Onboarding Analytics - Metrics that Matter Onboarding Edition

Surveys

Business Metrics

Experience Training

360s Competencies Management

Tests Assessment Certification

IntegrationTalent Systems

Automatedata collection

Data Collection

Analytics

CRM TMS Finance

ERP HRIS AccountingLMS HRIS TMS

Role-Based Reporting Filtering & Automation Dashboards Executive Summaries

Automates Onboarding Analytics

Page 12: Onboarding Analytics - Metrics that Matter Onboarding Edition

UInnovate

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EliotOnboarding Program ManagerLeading the effort to revamp the new hire program

Victor1558

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Launched newOnboarding Program

Prescriptive New Hire Training

Onboarding Buddy

New to InnovateUCommunity

Welcome to InnovateU

UInnovate WelcomeExperience

Role-BasedSimulation

Page 15: Onboarding Analytics - Metrics that Matter Onboarding Edition

Reviews progress with OnboardingPrograms, plans next improvements

TMS

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SteveProduct ManagerBrand new to InnovateU

Victor1558

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Takes knowledge testson first day

LMS

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New hire training customizedbased on test results

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Completes evaluation afterkey new hire training courses

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Reviews new hire trainingcourse feedback

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HRIS

Checkpoints at30, 60, 90 days

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NatalieDirector, Product StrategyNeeds new hires to ramp up faster

Victor1558

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Reviews feedback fromSteve and other new hires

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Sees that increased managersupport is broadly needed

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Complete New Hire 360assessing Steve’s performance

HRIS

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Review 360 feedbackin 1-on-1 meeting

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Reviews 360 results acrossall new hires

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Presents executive reporton Onboarding Program

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How Did Analytics Help?

Eliot

Automated data collection at various milestones

Automated reporting to improve program

Steve

Tailored onboarding to his needs

Received timely feedback on progress

Natalie

Insight into perceptions of new hires

Improved leadership effectiveness

Page 30: Onboarding Analytics - Metrics that Matter Onboarding Edition

Expert Implementation Services

Leverage best practices Tailor to programs Establish key metrics

Learning Evaluations Onboarding Surveys Tests 360s

Define Approach Configure Forms

Administration Authoring Reporting

Define stakeholders Automate reports Dashboards

Train Users Implement Reporting

Page 31: Onboarding Analytics - Metrics that Matter Onboarding Edition

Get Started

Contact me to learn more

OR

Talk to your KnowledgeAdvisors account team about the

Onboarding Edition

Page 32: Onboarding Analytics - Metrics that Matter Onboarding Edition

kasymposium.com

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Q&A and Thank You!

Jeff GrisenthwaiteVP, Operations+1 [email protected]

Contact me to: Discuss your situation View a demo Receive these slides

knowledgeadvisors.com