Presentation by Cheryl Corbin, Director of Human Resources Hilton Barbados Resort

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AREAS OF FOCUS FOR THIS PRESENTATION

What is Diversity in the Context of the Workplace

Diversity and Inclusion Statement for the Hilton brand

Examination of the Management of Diversity within the Hilton brand

What is Diversity in the context of the workplace Diversity refers to human qualities that are different

from our own and those of groups to which we belong; but that are manifested in other individuals and groups. Dimensions of diversity include but are not limited to: age, ethnicity, gender, physical abilities / qualities, race, sexual orientation, educational background, geographic location, income, marital status, military experience, parental status, religious beliefs, work experience, and job classification."

Williams& Bauer 1994;p.296 states

The imperative for making effective use of effectively managing diversity stems from the fact that workforce diversity is a current reality, and that organizational effectiveness will be greatly increased by quality diversity management.

Hilton Worldwide Diversity and Inclusion

Our diversity and inclusion approach is aligned with our mission to become the preeminent global hospitality company – The first choice of guests, team members and owners alike.

Diversity and Inclusion Statement for Hilton Hotels and Resorts

Hilton Worldwide is committed to being the worldwide industry leader in hospitality. We hold ourselves and all of our global Team Members to the highest standard of integrity, ethics and service excellence.

Diversity and Inclusion Statement for Hilton Hotels and Resorts Cont’d

We will achieve and maintain this status by living our core values: attracting the best and brightest talent, valuing and leveraging the diversity of our workforce, our guests, our suppliers, partners and shareholders

Diversity and Inclusion Statement for Hilton Hotels and Resorts Cont’d.

Respecting the diverse cultures throughout our international reach, as corporate citizens, we will address the local needs of the diverse communities in which we live, work, and serve around the world .

Valuing Diversity versus Managing Diversity

Organizations can value diversity but managing diversity in a business involves aligning all aspects of the way the organization operates to reflect its belief in embracing diversity.

Within the context of Hilton this is manifested in many facets of the organization’s operation

Management of Diversity

Talent Management

Orientation Programme

Diversity and Inclusion Statement included in Team Member Handbooks

Management of Diversity

Hilton Worldwide University (Internal online training platform) Courses on Diversity– Available to all Team Members

Programmes Task Force for new openings

Elevator

Calendar of Activities

Internal Newsletters

Management of Diversity

Culture

Seek to understand our unique global cultures - through H360 (internal social media)ensuring that persons globally can share with each other.

Business Immersion

Culture Diversity Training - Relocations

Management of Diversity

Workplace

Global workforce of several thousands of Team Members in 3, 750 managed and franchised hotels across 85 countries. Therefore programmes such as training programmes need to take diversity into consideration .

Management of Diversity Marketplace

Supplier Diversity

Ownership Diversity

Recognition of Diversity and Inclusion Achievements

Several including: Best of the Best 2010 – Top Hospitality Companies , Women’s

Professional Magazine

Top Executives in Diversity – Black Enterprise Magazine

Business of the Year Award, Texas Department of Assistive and Rehabilitative Services

Diversity in the world is a basic characteristic of human society, and also the key condition for a lively and dynamic world as we see today. Jinato Hu

Thank You