one metric to rule them all: effectively measure your teams without subjugating them by cheryl...
TRANSCRIPT
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one metric to rule them all
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one metric to rule them alleffectively measure your teams without subjugating them
Cheryl Hammond
Technical Strategist, Northwest Cadence
[email protected] @bsktcase
agreements and asks
@bsktcase #Agile2015 #onemetricTweet your feedback and questions during and after and whenever
http://sched.co/36PXSubmit your feedback please please please
agendaIntro, logistics, agreements
Responsible use of metrics
A practical approach to metrics
Characteristics of and a framework for metrics
One metric to rule them allClose
me
Cheryl Hammond16+ years’ experience in software
development, team leadership, and
organizational transformation
Passionate about agile, lean, and
making software delivery humane;
not afraid to look silly doing it
From/in Seattle, the other Washington
College (university) recruiter; traveler;
bolonka lover; genealogist; feminist
http://en.wikipedia.org/wiki/Bolonka
“Managers who don’t know how
to measure what they want
settle for wanting what they can measure.”
Russell L. Ackoff
http://en.wikiquote.org/wiki/Russell_L._Ackoff
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oÌ 51why not
“If you give a manager a numerical target,
[s]he’ll make it even if [s]he has to
destroy the company in the process.”
W. Edwards Deming
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zF|7VziTexercise
whato1D
measuring the invisible
True MetricWhat you should measure
Proxy MetricWhat you can measure
do you know what your proxy is?
characteristics of effective metrics
Comparable
Honest
Actionable
Simple
exercisezF|7VziT
whoo N
audiences
InternalSimple
Actionable
Honest
ExternalSimple
Comparable
Honest (?)
“Any observed statistical regularity
will tend to collapse once pressure is placed
upon it for control purposes.”
Goodhart's Law
http://en.wikipedia.org/wiki/Goodhart's_law
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power dynamics
matter
compare teams… to themselves
Growth & trends Ratios & proportions
exercisezF|7VziT
how9y
lean and agile metrics are simple
Metrics aren’t freeTime to collect
Time to tabulate
Time to pretty up
Tools
Morale
Be sure the benefit justifies the cost!
one metric to rule them all
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one metric to rule them all
Time to Feedback
time to feedback metrics
TrueMean time to stakeholder feedback
Lead time
Cycle time
ProxyWait time
Touch time
Work in process (WIP)
Queue length
MTTR⁴
Realize, Recover, Repair, Remediate
Code coverage
Escaped bug rate
exercisezF|7VziT
whyoÌ
evidence-based agility
evidence-based planning
wrap-upy7qD=qJ
agreements and asks
@bsktcase #Agile2015 #onemetricTweet your feedback and questions during and after and whenever
http://sched.co/36PXSubmit your feedback please please please
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one metric to rule them all