CONFERENCE PROGRAMME

Supported by

www.online-information.co.uk/conference

KEYNOTE SPEAKERS

Craig Newmark, Founder, Craigslist, USA

Rachel Botsman, Author, What’s Mine is Yours: The Rise of Collaborative Consumption

Plus speakers from Allen & Overy, The British Library, Citi, Guardian News and Media, IBM, KPMG, Stockholm Public Library, University of Agder, Westminster Abbey and many more

CONFERENCE PRICES HELD

FOR ANOTHER YEAR!

Group & early bird discounts also available

Follow @onlineInfo_expo #online11

Information and Collaboration: Meeting the challenges of a mobile generationThe Online Information 2011 conference brings together thought leaders from around the world to help you face the opportunities and challenges of being an information professional today.

n Make lasting connections quickly in our speed networking sessions and Knowledge Café

n Develop new skills in our training workshops on ‘Searching without Google’ and ‘Strategy and best practices in Intranet Management’

n Discover the latest industry developments at the free co-located exhibition

n Join your peers from over 40 countries to hear about:

• Game changing technologies: the impact of mobile and social innovations such as Google+

• eBooks unleashed – new opportunities for information professionals

• What’s new in search: web, mobile, enterprise and real time

• Social Media: what’s coming next?

• ‘Big data’ – how to make your data work for you and open projects delivering value

• Skills and career development to keep you ahead

2 | Visit the conference website at: www.online-information.co.uk/conference

I wonder sometimes if things are getting too complicated for me. It’s not the number of changes that are happening across the information industry that cause me angst, but the significance of any one particular change. What is going to have the most impact on me and the way I work? Google recently announced the launch of their new Google+ service and I could immediately see this was going to be one of those life-changing events. Google+ is more than just another social network. It’s establishing a new paradigm for conducting all activities, social and business, in the cloud. Of course they are not the only big player doing this – Microsoft with Sharepoint Online, or Apple’s iCloud are clearly part of this trend.

These new trends coupled with developments such as the shift from desk-bound PC’s to mobile platforms will take centre stage at this year’s Online Information Conference.

Practical case studies, expert opinion and analysis will help you begin to get a picture of what the work environment might look like within the next two years. With access to cheap/free on-demand video chat and applications that work in the cloud, do we really need to be at our place of work every day?

And if we thought there was already enough data swilling around, we’ve got a lot more of it now – about four times as much as last year according to some industry pundits. This in turn has driven an entire industry around analytics and data visualisation, helping us to make better sense of our environment or supporting critical decision-making.

So, if like me, you feel things are getting a little too complicated, then come along to this year’s Online Information Conference.

We have lined up some of the best talent and thought leaders to share their experience of innovations and trends in the knowledge and information industry. This will be a highly interactive event, with many opportunities to participate in discussions, as well as being the place to meet and network with your peers.

Our keynote speakers for 2011 areCraig Newmark, Founder, Craigslist, uSA

Rachel Botsman, Author, What’s Mine is Yours: The Rise of Collaborative Consumption

With five tracks coveringn Going mobile: Information and knowledge

on the move

n Social media: exploiting knowledge in social networks

n building a framework for the future of the information profession

n New frontiers in information management

n Search and information discovery

Online Information 2011 promises a huge range of expertise and the unique chance for delegates to prepare themselves for the challenges facing the information profession.

I hope to see you at the conference in November.

Stephen Dale, Conference Chairman

WHY YOU SHOULD ATTEND Here is how you will benefit by attending:

WHO SHOULD ATTEND? The Online Information conference is the annual must attend event for:

• Information professionals

• Corporate, academic and public librarians

• digital librarians

• Information analysts

• Information researchers from all sectors

• Content managers

• Information architects

• Knowledge directors, managers and workers

• Intranet managers and webmasters

• research librarians

• It professionals and communications project managers

• Compliance managers

• records managers

• Senior executives responsible for information strategy

• expert end-users of online resources

• Management and independent consultants

• publishers and providers of online information

• training and professional development managers

WELCOME

4 Learn from internationally renowned speakers

4 Keep up to date with the latest innovations from the information world

4 the chance to discuss best practice and new ideas

4 Mix and match seminar tracks every day so that you can customise the event to suit your priorities and interests

4 Great value for so much content and so many speakers. excellent return on investment!

4 practical tips to take back to your desk and help you do your job better

4 Make new connections and network with like minded colleagues in our speed networking sessions and the Knowledge Café

Join the Online Information Community and keep up to date with the latest conference announcements.

Join our group Search for ‘Online Information Exhibition and Conference’

Follow @OnlineInfo_expo #online11

SEARCHING WITHOUT GOOGLE Presenter: Karen Blakeman, Director,

rbA Information Services, uK

Having problems with Google? Fed up with it ignoring your search terms and giving you something completely different? Or confused by irrelevant tweets from complete strangers in your results list? Personalisation, localisation, social networks and semantic search are all being used by Google in an attempt to improve relevance but it can go horribly wrong. It may be time to rethink your strategy and look at the other search engines and specialist tools that are out there.

This session will first of all briefly look at how Google’s new search features and ranking algorithms can adversely affect relevance and accuracy. The main part of the workshop will then investigate the alternatives and how to develop new search strategies including:

• General web search engines and their advanced search features

• Subject specific search tools

• The importance of including social media in your strategy and available search options

• Services that cover particular types of information (for example databases of peer reviewed articles, news, statistics, company information, images)

• Tools for creating your own search engine

• Can we really search without Google? What is it really good at?

Participants are encouraged to bring along examples of “problem” searches for discussion; fact sheets and notes summarising the key resources and techniques will be available.

n LEARNING POINTS

4 Know about the serious alternatives to Google

4 Subject and industry specific search tools

4 Importance of social media and networks as part of research

STRATEGY AND BEST PRACTICES IN INTRANET MANAGEMENT

Presenter: Stephan Schillerwein, Director of Research, Infocentric research AG, Switzerland

Most intranets still deliver only limited value to their organisations and struggle with fundamental problems, such as lack of scope and strategic direction or bad findability. Simply extending an intranet with collaboration and social media functions without getting the basics right first will only make the situation worse.

In this workshop participants will learn how to create and use an individual strategic intranet roadmap.

Agenda:

• Neglected success factors of today’s intranets and their influence on strategic direction

• Organisational pre-requisites for effective intranet management

• The intranet roadmap as an instrument to turn your intranet vision into reality

• What the role of the intranet manager should really be like

• How to manage intranet content enabling proper search, information architecture, personalisation and process-integration

• How to transform the intranet into the future “Digital Workplace”

Participants will get a chance to self-assess their current intranets against the most comprehensive intranet best practice database (based on the Worldwide Intranet Challenge) to identify individual areas of strength and weakness.

n LEARNING POINTS

4 What your employees really want from your intranet

4 How using a simple framework enables you to manage your intranet both strategically and tactically

4 How to tackle the no. 1 intranet issue: making things findable

Simply scan this QR code with your smart phone for full details of the workshops

WORKSHOP 1 x 9.30 - 17.00 WORKSHOP 2 x 9.30 - 17.00

Visit the conference website at: www.online-information.co.uk/conference | 3

Taking place ahead of the main conference on Monday 28 November these in-depth training workshops are led by industry experts. All workshops include tea, coffee, lunch and a copy of the workshop handout. If you book a workshop as part of your conference place, benefit from a 50% discount on the workshop fee. For full workshop details visit: www.online-information.co.uk/workshops

CONFERENCE COMMITTEE

We would like to thank the online Information 2011 Committee for their hard work and support in delivering a world class conference programme.

CONFERENCE CHAIR 2011Stephen Dale, Consultant, Semantix, uK

EXECUTIVE COMMITTEE 2011Stephen E. Arnold, ArnoldIt.com, uSAPaul Blake, Knowledge and Content Manager, 3, uKPhil Bradley, Internet Consultant, uKBonnie Cheuk, Director, Global Knowledge Sharing and Collaboration, Citi, uKGary Colet, KM Consultant & KM Innovation Network Facilitator, Warwick business School, uKRebecca Davies, Pro-Vice Chancellor and Head, Information Services, Aberystwyth university, uKPeter Griffiths, Writer and Consultant, uKHazel Hall, Director of the Centre for Social Informatics, School of Computing, edinburgh Napier university, uKÅke Nygren, Project Manager, Stockholm public Library, SwedenGwenda Sippings, Head of Information Services and Research, Linklaters, uKStella Wisdom, Digital Curator, the british Library, uK

EXPERT ADVISORY COMMITTEEDave Briggs, Community Evangelist, Learning pool, uKPaul Corney, Managing Partner, Sparknow LLp, uKTessa Darley, KTN Knowledge Manager, Innovatis, uKDavid Gurteen, Director, Gurteen Knowledge, uKJakob Harnesk, Swedish Association of Information professionals, SwedenIsto Huvila, Research Fellow, Åbo Akademi university, SwedenMirja Iivonen Library Director, tampere university, FinlandNick Milton, Director of Training, Resources and Marketing, Knoco, uKDave Pattern, Library Systems Manager, university of Huddersfield, uKBethan Ruddock, Content Development Officer, Library and Archival Services, Mimas, university of Manchester, uKUlrich Kämper, WINd GmbH, Germany Marie-Madeleine Salmon, Head of Information Centre, publicis, France

TRAINING WORKSHOPS | Monday 28 November

v opeNING KeyNote SpeAKerS

v trACK KeyNote SpeAKerS

v CLoSING KeyNote SpeAKerS

4 | For conference pricing see back page

CONFERENCE OVERVIEW & HIGHLIGHTSCONFERENCE AT A GLANCE

EFFECTIVE SOCIAL MEDIA: pASt, preSeNt ANd Future THE FUTURE OF SEARCH

COLLABORATIVE CONSUMPTION: teCHNoLoGy, buSINeSS ANd SoCIety IN tHe 21St CeNtury

Tuesday 29 November Thursday 1 December

Wednesday 30 November

People today are using online social media to effect large changes in our cultures. Craig will share what he has observed by government, not for profits, and NGOs using social media, as well as lessons learned from Craigslist.Called “The Wizard of the Local” by Time Magazine, Craig was named to its 2005 Time 100. He was named Person of the Year at the 9th Annual Webby Awards, also in 2005, and in 2008 BusinessWeek named him one of the 25 Most Influential People on the Web.

Started in 1995 in Craig’s bedroom as a simple email exchange service, Craigslist now has around 10 billion page views per month, about 35 million unique visitors, and serves more than 550 cities in 55 countries.

Rachel Botsman is a social innovator who writes, consults and speaks on the power of collaboration and sharing through current and emerging network technologies, including how it will transform business, consumerism and the way we live. She is the author of: What’s Mine is Yours: The Rise of Collaborative Consumption. TIME magazine recently called Collaborative Consumption “One of the top 10 ideas that will change the world.”

NEW! Interactive sessions, Knowledge Café and social innovation marketplace.

Make new connections in the speed networking sessions running alongside the main conference tracks on day one, get involved in the interactive sessions (see page 5) and share ideas in the social innovation market place. Visit www.online-information.co.uk/interactivefeatures or scan the QR code using your smart phone for more information.

KEYNOTE SPEAKERS:

Craig Newmark, Founder, Craigslist, uSA

Stephen E. Arnold, President, ArnoldIt.com, uSA

David Milward, Chief Technology Officer, Linguamatics, uK

Dave Patterson, CEO, Sophia

Gregory Grefenstette, Chief Science Officer, exalead, France

Rachel Botsman, Author, “ What’s Mine is Yours: The Rise of Collaborative Consumption”

Gain insight from these thought leaders from around the world – our top speakers include:• David Ball, Head of Academic Development

Services, bournemouth university, uK• Richard Boulderstone, Director of

e-Strategy and Information Systems, the british Library, uK

• Phil Bradley, Internet Consultant, uK• Jemima Gibbons, Social Media Strategist,

AAb engage, uK• Paul Golding, CEO, Wireless Wanders, uK• Susanne Koch, Editor, pandia.com, Norway• Anders Mildner, Journalist and Writer,

Sweden• Jacob Morgan, Principal and Co-Founder,

Chess Media Group• Steve Wing, Head of Mobile,

Guardian News and Media, uK

DAY 1 v opeNING KeyNote: eFFeCtIVe SoCIAL MedIA: pASt, preSeNt ANd Future Craig Newmark, Founder, Craigslist, uSA

TRACK 1: GoING MobILe: INForMAtIoN ANd KNoWLedGe oN tHe MoVe

TRACK 2: SoCIAL MedIA: eXpLoItING KNoWLedGe IN NetWorKS

TRACK 3: buILdING A FrAMeWorK For tHe INForMAtIoN proFeSSIoN oF toMorroW

Meeting the mobile challenge: where to start?

the evolution of social media – where to next? Google+: what you need to know

the mobile revolution: opening up a new world of possibilities Winning social media strategies the essential competence –

demonstrating value

real time mobile search Knowledge Café: what is the role of conversation in our organisations and how can we encourage more of it?

Managing and assessing eresources in the library

DAY 2 v opeNING KeyNote: CoLLAborAtIVe CoNSuMptIoN: teCHNoLoGy, buSINeSS ANd SoCIety IN tHe 21St CeNtury | Rachel Botsman, Author, “What’s Mine is Yours: The Rise of Collaborative Consumption”

TRACK 1: GoING MobILe: INForMAtIoN ANd KNoWLedGe oN tHe MoVe

TRACK 2: SoCIAL MedIA: eXpLoItING KNoWLedGe IN NetWorKS

TRACK 3: NeW FroNtIerS IN INForMAtIoN MANAGeMeNt

the fall of the web and rise of the app

Leadership strategies for working in the new economy

Introducing ‘big data’: presenting information in new ways

being creative with apps Community management: tools and techniques for engaging users

Linking it all together: discovering the benefits of connecting data

Mobilising your intranet Social media protocols, policies, privacy and legislation delivering value through open data

DAY 3TRACK 1: GoING MobILe: INForMAtIoN ANd KNoWLedGe oN tHe MoVe

TRACK 2: SeArCH ANd INForMAtIoN dISCoVery

TRACK 3: buILdING A FrAMeWorK For tHe INForMAtIoN proFeSSIoN oF toMorroW

ebooks unleashed What’s new in search? preparing for the future

Insights into user behaviours and implications for future content delivery

Search engine updatebroadening our horizons: fresh insights and opportunities to stay ahead

v CLoSING KeyNote: WHere NeXt For SeArCH? | Chaired by: Stephen E. Arnold, ArnoldIt.com, uSA

INTERACTIVE SESSIONS=

Early Bird, Group and Association discounts available – visit www.online-information.co.uk/prices | 5

DAY 1 CONFERENCE PROGRAMME | Tuesday 29 November

9.30 opeNING & WeLCoMe

9.45 - 11.00 v opeNING KeyNote AddreSS: eFFeCtIVe SoCIAL MedIA: pASt, preSeNt ANd Future | Craig Newmark, Founder, Craigslist, USA | Moderated by: Stephen Dale, Conference Chairman

11.00 - 11.30 MorNING breAK MorNING breAK MorNING breAK

TRACK 1GoING MobILe: INForMAtIoN ANd KNoWLedGe oN tHe MoVe

TRACK 2SoCIAL MedIA: eXpLoItING KNoWLedGe IN NetWorKS

TRACK 3buILdING A FrAMeWorK For tHe INForMAtIoN proFeSSIoN oF toMorroW

11.30 - 13.00 MeetING tHe MobILe CHALLeNGe: WHere to StArt? tHe eVoLutIoN oF SoCIAL MedIA – WHere to NeXt? GooGLe +: WHAt you Need to KNoW

v Keynote: tour oF tHe MobILe eCoSySteMPaul Golding, CEO, Wireless Wanders, UKModerated by: Stephen Dale, Conference Chairman, UK

v Keynote: tHe StAte oF eNterprISe 2.0Jacob Morgan, Principal and Co-Founder, Chess Media Group, USA Moderated by: Bonnie Cheuk, Global Head of Knowledge and Collaboration, Citi, UK

v Keynote: GooGLe+: IS It A pLuS or MINuS For LIbrArIANS?Phil Bradley, Internet Consultant, UKModerated by: Hazel Hall, Director – Centre for Social Informatics, Edinburgh Napier University, School of Computing, UK

n deSIGNING For MobILe: WHAt you Need to KNoW John Barnes, MD, Digital Strategy and Development, Incisive Media, UK

n FroM LIGHtbuLb to AppLe – tHe JourNey oF tHe LIttLe red App Sheila Fahy, PSL Counsel, Allen & Overy LLP, UK

n tHe KNoWLedGe Hub – A SINGLe WINdoW INto IMproVeMeNt ANd INNoVAtIoN Stephen Dale, Director, Collabor8now, UK

n GooGLe+ WHAt IS It? WHo NeedS It? Brit Stakston, Author and Social Media Strategist, JMW, Sweden

13.00 - 14.00 LuNCH LuNCH LuNCH

14.00 - 15.30 tHe MobILe reVoLutIoN: opeNING up A NeW WorLd oF poSSIbILItIeS WINNING SoCIAL MedIA StrAteGIeS tHe eSSeNtIAL CoMpeteNCe – deMoNStrAtING VALue

Moderated by: Åke Nygren, Project Manager, Stockholm Public Library, Sweden

Moderated by: Paul Corney, Managing Partner, Sparknow, UK Facilitated by: Ian Wooler, Director, IDW and Sandra Ward, Beaworthy Consulting, UK

n LIbrArIeS to Go: MobILe teCH IN LIbrArIeS Ellyssa Kroski, Emerging Technologies and Web Services Librarian, Barnard Library, USA

n tHe roLe oF A CoMputING SerVICe IN AN INCreASINGLy MobILe WorLd, or “We doN’t Support tHAt…” Christine Sexton, Director of Corporate Information and Computing Services, University of Sheffield, UK

n “tHe WHoLe WorLd IN your HANdS” AN ACAdeMIC LIbrAry GoING MobILe – A NorWeGIAN eXperIeNCe Henry Langseth, Academic Librarian, University of Agder, Norway

n HoW WeStMINSter Abbey CreAted WorLd-WIde AudIeNCe eNGAGeMeNt ArouNd tHe royAL WeddING WItH oNLINe ANd SoCIAL MedIA Imogen Levy, Online Editor, Westminster Abbey, UK

n StrAIGHt CuCuMberS? tHe europeAN uNIoN, SoCIAL MedIA ANd oN-LINe CoLLAborAtIoN Tony Lockett, Head of Web Communication, European Commission, Belgium

n CreAtING A CoLLAborAtIVe CoMMuNIty – deLIVerING trANSForMAtIoN At tHe depArtMeNt For eduCAtIoN Alexis Castillo-Soto, Programme Director, Department for Education, UK

This session will provide insights into practical approaches for demonstrating the value of information and knowledge services in a number of sectors, including health, law, government, academia and the business sector.

Audience participation before, during, and after the session will help capitalise on the wider learning of others.

Panellists include:

Pauline Blagden, Library Services Manager, Portsmouth Hospitals NHS Trust, UK Rebecca Davies, Pro-Vice Chancellor and Director of Information Services, Aberystwyth University, UK Peter Griffiths, Writer and Consultant, UK Ceri Hughes, Director, Global Knowledge Business Leader, KPMG, UK Kate Mason, Skills Funding Agency, UK Gwenda Sippings, Head of Information Services and Research, Linklaters LLP, UK

15.30 - 16.00 AFterNooN breAK AFterNooN breAK AFterNooN breAK

16.00 - 17.30 reAL tIMe MobILe SeArCH KNoWLedGe CAFÉ: WHAt IS tHe roLe oF CoNVerSAtIoN IN our orGANISAtIoNS ANd HoW CAN We eNCourAGe More oF It?

MANAGING ANd ASSeSSING ereSourCeS IN tHe LIbrAry

Moderated by: Stephen E. Arnold, ArnoldIT.com, USA Facilitated by: David Gurteen, Founder, Gurteen Knowledge, UK Moderated by: Charles Oppenheim, Professor, Information Science, Loughborough University, UK

n HoW tHe INterFACe IS re-deFINING INForMAtIoN Stephen E. Arnold, ArnoldIT.com, USA

n SeArCH bASed AppLICAtIoNS For tHe MobILe Gregory Grefenstette, Chief Science Officer, Exalead, France

n SeArCH, MobILIty ANd SoCIAL MedIA ANALySIS Antonio Valderrabanos, CEO, Bitext, Spain

n HoW to turN MuLtI-CHANNeL, MuLtI-SySteM INForMAtIoN CHAoS INto CorreLAted, ACtIoNAbLe KNoWLedGe Benoit Leclerc, Senior Vice President, Sales, Coveo, Canada

Conversation enables us to become aware of different perspectives; it allows us to better crystallise and articulate our own thoughts and views. It improves our understanding of the world.

Learning conversations or dialogue also help build relationships. It’s through relationships that everything gets done.

The Knowledge Café is a simple way of encouraging and supporting conversation and thus improving understanding, decision making and innovation.

Come along and join the conversation with David Gurteen. It’s good to talk!

n tHe JourNAL uSAGe StAtIStICS portAL (JuSp): AddING VALue ANd ASSeSSING IMpACt tHrouGH A CoLLAborAtIVe ApproACH to SerVICe deVeLopMeNt ANd deLIVery Angela Conyers, Research Fellow, Evidence Base and Paul Harwood, Deputy CEO, JISC Collections, UK

n SCHoLArLy eNrICHMeNtS IN tHe FIeLd oF ArCHAeoLoGy Jeroen Sondervan, Publisher, Amsterdam University Press, The Netherlands

17.30 NetWorKING drINKS ANd IWr INForMAtIoN proFeSSIoNAL oF tHe yeAr AWArd preSeNtAtIoN

INTERACTIVE SESSION

INTERACTIVE SESSION

6 | For session overviews and speaker biographies visit the conference website at: www.online-information.co.uk/conference

DAY 2 CONFERENCE PROGRAMME | Wednesday 30 November

9.30 -11.00 v opeNING KeyNote AddreSS: CoLLAborAtIVe CoNSuMptIoN: teCHNoLoGy, buSINeSS ANd SoCIety IN tHe 21St CeNtury | Rachel Botsman, Author of ‘What’s Mine is Yours – The Rise of Collaborative Consumption’

11.00 - 11.30 MorNING breAK MorNING breAK MorNING breAK

TRACK 1GoING MobILe: INForMAtIoN ANd KNoWLedGe oN tHe MoVe

TRACK 2SoCIAL MedIA: eXpLoItING KNoWLedGe IN NetWorKS

TRACK 3NeW FroNtIerS IN INForMAtIoN MANAGeMeNt

11.30 - 13.00 tHe FALL oF tHe Web ANd rISe oF tHe App LeAderSHIp StrAteGIeS For WorKING IN tHe NeW eCoNoMy INtroduCING ‘bIG dAtA’:preSeNtING INForMAtIoN IN NeW WAyS

v Keynote: tHe rISe ANd rISe oF MobILeSteve Wing, Head of Mobile, Guardian News & Media, UKModerated by: Chris Book, Founder, Bardowl, UK

v Keynote: Are you A SoCIAL LeAder? Jemima Gibbons, Social Media Strategist, AAB Engage, UKModerated by: Gwenda Sippings, Head of Information Services and Research, Linklaters, UK

v Keynote: tHe roLe oF dAtA IN SCHoLArLy CoMMuNICAtIoNS Richard Boulderstone, Director of e-Strategy and Information Systems, The British Library, UKModerated by: Stephen Dale, Conference Chairman, UK

n tHe MobILe Web IS dIFFereNt Ilicco Elia, Head of Mobile, LBi, UK

n tIpS For MobILe SuCCeSS Tom Hume, Founder, Future Platforms, UK

n LeAderSHIp 2.0 ANd eNterprISe 2.0: WHere Are We HeAdING? Bonnie Cheuk, Director Global Head of Knowledge and Collaboration, Citi, UK and Brenda Dervin, Professor, School of Communications, Ohio State University, USA

n redeFINING LeAderSHIp roLeS For KNoWLedGe StrAteGIStS IN tHe 21St CeNtury eCoNoMy Linda Stoddart, Academic Director, Columbia University, USA

n SMArter deCISIoN-MAKING: uSING ‘bIG dAtA’ to GAIN NeW INSIGHtS Will Reilly, Director Information Management, IBM, USA

n madAM ANd beyoNd: deVeLopING A SuStAINAbLe reSeArCH dAtA MANAGeMeNt SerVICe At tHe uNIVerSIty oF MANCHeSter Lorraine Beard, Head of Information Systems, maDAM Project, John Rylands University Library, Manchester, UK

13.00 - 14.00 LuNCH LuNCH LuNCH

14.00 - 15.30 beING CreAtIVe WItH AppS CoMMuNIty MANAGeMeNt: tooLS ANd teCHNIQueS For eNGAGING uSerS LINKING It ALL toGetHer: dISCoVerING tHe beNeFItS oF CoNNeCtING dAtA

Moderated by: Dave Briggs, Community Evangelist, UK Moderated by: Stella Wisdom, Digital Curator, The British Library, UK Moderated by: Richard Wallis, Technology Evangelist, Talis, UK

n GAMIFyING tHe uNIVerSIty LIbrAry Andrew Walsh, Academic Librarian, University of Huddersfield, UK

n MobILe AppS For CoMMuNIty eNGAGeMeNt Åke Nygren, Project Manager, Stockholm Public Library, Sweden and Mace Ojala, Project Designer, Turku City Library, Finland

n buILdING tArGeted proFeSSIoNAL CoMMuNItIeS Tim Wahlberg, General Manager and Vice President, Dialog, UK

n CroWd-SourCING For uK HIGHer eduCAtIoN Michael Upshall, Consultant, ConsultMU, UK

n dIGItALKoot – eLeCtryING tHe FINNISH CuLturAL HerItAGe Ville Miettinen, CEO and Founder, Microtask, Finland

n WHy you WouLd WANt to LINK: LINKING HAS VALue For dAtA bIG ANd SMALL Richard Wallis, Technology Evangelist, Talis, UK

n toWArdS Web-SCALe dAtA INteGrAtIoN WItH LINKed dAtA Michael Hausenblas, Research Fellow, LiDRC – Linked Data Research Centre, DERI – Digital Enterprise Research Institute, National University of Ireland, Ireland

n eStAbLISHING tHe CoNNeCtIoN: CreAtING A LINKed dAtA VerSIoN oF tHe brItISH NAtIoNAL bIbLIoGrApHy Neil Wilson, Head of Metadata Services, The British Library, UK

n prepArING For tHe oLyMpICS ANd beyoNd James Howard, Executive Product Manager and Silver Oliver, Senior Data Architect, BBC, UK

15.30 - 16.00 AFterNooN breAK AFterNooN breAK AFterNooN breAK

16.00 - 17.30 MobILISING your INtrANet SoCIAL MedIA protoCoLS, poLICIeS, prIVACy ANd LeGISLAtIoN deLIVerING VALue tHrouGH opeN dAtA

Moderated by: Theresa Regli, Principal Analyst, The Real Story Group, USA Moderated by: Peter Griffiths, Writer and Consultant, UK Moderated by: Stephen Dale, Conference Chairman, UK

n pLANNING For eNterprISe MobILIty – opportuNItIeS ANd CHALLeNGeS Martin White, Managing Director, Intranet Focus, UK

n Speaker to be confirmed

n WHo oWNS your HANdLe: IdeNtIty ISSueS WItH SoCIAL MedIA Marydee Ojala, Editor, ONLINE Magazine, USA

n WHo SAyS? LeGISLAtIoN ANd proVeNANCe oN tHe Web John Sheridan, Head of Legislation Services, The National Archives, UK

n prIVACy, dAtA proteCtIoN ANd GoING GLobAL Graham Coult, Editor-in-chief, ASLIB, UK

n SeMANtIC ApproACHeS At tHe preSS ASSoCIAtIoN John O’Donovan, Director of Technical Architecture and Development, The Press Association, UK

n LINKed dAtA AS AN eNAbLING FrAMeWorK For reSourCe dISCoVery ACroSS LIbrArIeS, MuSeuMS ANd ArCHIVeS Andy Powell, Research Programme Director, Eduserv, UK

n dISCoVery: toWArdS AN opeN MetAdAtA eCoLoGy For uK eduCAtIoN ANd reSeArCH Joy Palmer, Senior Manager, Resource Discovery Services, Mimas, University of Manchester and Nick Poole, CEO, Collections Trust, UK

17.30 eNd oF CoNFereNCe – dAy tWo

book online at www.online-information.co.uk/conferenceregistration | 7

TRACK 1GoING MobILe: INForMAtIoN ANd KNoWLedGe oN tHe MoVe

TRACK 2SeArCH ANd INForMAtIoN dISCoVery

TRACK 3buILdING A FrAMeWorK For tHe INForMAtIoN proFeSSIoN oF toMorroW

09.30 - 11.00 ebooKS uNLeASHed SeArCH ANd INForMAtIoN dISCoVery prepArING For tHe Future

v Keynote: ebooKS, reAdING ANd CuLture: WHAt CHANGe CAN We eXpeCt? Anders Mildner, Journalist and Writer, Sweden Moderated by: John Akeroyd, Director, Information Reports and Honorary Research Fellow, UCL, UK

v Keynote: tHe LANdSCApe oF eNterprISe SeArCH Susanne Koch, Editor and owner, Pandia.com, Norway Moderated by: Theresa Regli, Principal Analyst, The Real Story Group, USA

v Keynote: dISINterMedIAtIoN ANd tHe deAtH oF CoLLeCtIoN MANAGeMeNt David Ball, Head of Academic Development Services, Bournemouth University, UKModerated by: Rebecca Davies, Pro-Vice Chancellor and Director of Information Services, Aberystwyth University, UK

n NeXt GeNerAtIoN oF ebooKS – epub3 James McFarlane, CEO, Easypress Technologies, UK

n dIGItAL LeNdING ModeLS For pubLIC LIbrArIeS Giulio Blasi, CEO, Horizons Unlimited srl, Italy

n LeNdING e-reAderS IN AN ACAdeMIC LIbrAry: A CoLLAborAtIVe proJeCt Mary Joan Crowley, Librarian, Department of Structural and Geotechnical Engineering Faculty, Sapienza University of Rome, Italy

n tHe proSpeCtS For eNterprISe SeArCH IN europe Martin White, Managing Director, Intranet Focus, UK

n SuCCeSS FACtorS For SeArCH IN INtrANetS ANd tHe dIGItAL WorKpLACe Stephan Schillerwein, Director of Research, Infocentric Research AG, Switzerland

n tHe proFeSSIoNAL oF toMorroW: HoW LIbrAry ANd INForMAtIoN proFeSSIoNALS perCeIVe tHeIr roLe IN tHe Future SoCIety Isto Huvila, Research Fellow, Uppsala University, Sweden

n CreAtING A CoMMoN ACAdeMIC LIbrAry VISIoN tHrouGH A SIX Step CoLLAborAtIVe proCeSS Christer Björklund, Library Director, Karolinska Institutet, Sweden

11.00 - 11.30 MorNING breAK MorNING breAK MorNING breAK

11.30 - 13.00 INSIGHtS INto uSer beHAVIourS ANd IMpLICAtIoNS For Future CoNteNt deLIVery

SeArCH eNGINe updAtebroAdeNING our HorIZoNS: FreSH INSIGHtS ANd opportuNItItIeS to StAy AHeAd

Moderated by: Stella Wisdom, Digital Curator, The British Library, UK Moderated by: Peter Griffiths, Writer and Consultant, UK

n KINdLING AN INtereSt IN e-booKS: SupportING ACCeSS to e-CoNteNt oN MuLtIpLe pLAtForMS Alison McNab, Academic Team Manager, De Montfort University, UK

n SHIFtING pAtterNS oF uSer eNGAGeMeNt WItH oNLINe booK CoNteNt Martha Sedgwick, Senior Manager Online Products, SAGE, UK

n Are LAWyerS eArLy AdopterS? Victoria Taylor, Publisher, Lexis Nexis, UK

n So MANy SeArCH eNGINeS, So LIttLe tIMe Marydee Ojala, Editor, ONLINE Magazine, USA

n SpeCIALISt SeArCH – peopLe, NuMerIC dAtA, ANd NeWS Arthur Weiss, Managing Director, AWARE, UK

n WHAt tHe SeArCH eNGINeS KNoW About uS: tHe eFFeCt oN prIVACy ANd SeArCH reSuLtS Karen Blakeman, Trainer and Consultant, RBA Information Services, UK

n IN tHe tHICK oF It: WHy INForMAtIoN proFeSSIoNALS SHouLd be At tHe HeArt oF GoVerNMeNt dIGItAL eNGAGeMeNt ACtIVIty Lesley Thomson, Knowledge Manager, Scottish Government, UK

n SerVICe SCIeNCe For tHe INForMAtIoN proFeSSIoNAL Yvonne de Grandbois, Professor, University of Applied Sciences, Switzerland

n opeN CoNteNt ANd opeN eVeNtS: proFeSSIoNAL deVeLopMeNt IN AN AMpLIFIed WorLd Brian Kelly, UK Web Focus, University of Bath, UK

13.00 - 14.00 LuNCH breAK LuNCH breAK LuNCH breAK

14.00 - 15.00 v CLoSING KeyNote: WHere NeXt For SeArCH? Moderated by: Stephen E. Arnold, ArnoldIT.com, USA David Milward, Chief Technology Officer, Linguamatics, UKGregory Grefenstette, Chief Science Officer, Exalead, France Dave Patterson, CEO, Sophia

15.00 CoNFereNCe eNdS

DAY 3 CONFERENCE PROGRAMME | Thursday 1 December

Organisers reserve the right to make necessary changes to this programme. Every effort will be made to keep the schedule as published, but unforeseen

circumstances may necessitate a change of speaker or topic.

8 | For the latest show information and current exhibitor list, visit www.online-information.co.uk

ONLINE INFORMATION EXHIBITION

The Online Information 2011 exhibition runs alongside the online Information Conference in the National Hall, olympia. Last year we welcomed information industry professionals from around the world, who were able to visit our international exhibitors displaying the latest products and services.

As a conference delegate you automatically qualify as a registered visitor to the Online Information exhibition, just present your conference badge on entry.

DON’T MISS• International exhibitors showcasing the latest resources and solutions in

• exhibitors for 2011 include: Bureau van Dijk, Cambridge University Press, Crossref, EBSCO, Encyclopedia Britannica, European Union, Funnelback, IMF, Inera, IOP, LexisNexis, LM Information Delivery, MarkLogic, Nikkei Europe Limited, OECD, Oxford University Press, ProQuest, Royal Pharmaceutical Society, SAGE Publications, Silverchair, Thomson Reuters, Wiley Blackwell, Wolters Kluwer and Zanec

• unique networking opportunities – with the information industry all gathered in one place for 3 days, Online Information offers the best networking opportunities in the business calendar

• the european Librarians theatre lunchtime sessions will focus on topical issues for UK and European librarians

For full details of the exhibition visit www.online-information.co.uk

For information on exhibiting, please contact Sian Roberts on +44 (0)207 968 4502 or email sian.roberts@incisivemedia.com

NEW HALL CLOSER

TO CONFERENCE

PRICES & BOOKING INFORMATION

TO BOOK

8 Book your place and pay online at www.online-information.co.uk/conferenceregistration Payment can be made by credit card or an invoice requested.

(For general enquires or to book your place please contact the Online Information team on +44 (0)20 7484 9912 or catrina.weir-rhodes@incisivemedia.com

PRICE GUIDE (VAT 20%)

A. FULL DELEGATE

Fee covers attendance on all 3 days, networking drinks and a copy of the conference proceedings

Register up to 16 Sept 2011 for the Super Early Bird discount, saving you over 15% £675 + VAT = £810

Register between 17 Sept and 28 Oct 2011 for the Early Bird Discount, saving you 10% £714 + VAT = £856.80

Normal price from 29 Oct 2011 £793 + VAT = £951.60

B. ASSOCIATION DELEGATE Members of: ABD-BVD, AIIP, ALPSP, ARA, ASLIB, BIALL, BIMA, CLIG, CILIP, CLSIG, DF, DFID, EAHIL, EIA, FLRA, IAI,IRMS, ISKO, IWR Readers, NetIKX, NGLIS, NLA, NVB, SFIS, SIIA, SLA, Tietoasiantuntijat, UKeIG, UKSG or Upplysing can benefit from the following discounts to the fees covering attendance on all 3 days and a copy of the conference proceedings

Register up to 28 Oct 2011 for the Association Super Early Bird Discount, saving you 25% £595 + VAT = £714

Register from 29 Oct 2011 for the special Association Full Delegate rate, saving you 15% £675 + VAT = £810

C. ACADEMIC & NOT-FOR-PROFIT DELEGATEFee covers attendance on all 3 days, networking drinks and a copy of the conference proceedings £399 + VAT = £478.80

D. PUBLIC SECTOR DELEGATE Fee covers attendance on all 3 days, networking drinks and a copy of the conference proceedings £499 + VAT = £598.80

E. DAILY DELEGATERate per day £399 + VAT = 478.80

F. TRAINING WORKSHOPS Book a full workshop with any 3 day delegate option and save over 50% on the workshop fee

Workshop fee if you are also registering as A,B,C,D: £195 + VAT = £234

Workshop only: £399 + VAT = £478.80

G. CONFERENCE PROCEEDINGS One set of the proceedings is included in delegate options A, B, C and D

Cost of additional proceedings purchased at the conference £80

Please note: if ordered after the event, proceedings will cost £135

ACCESSIBILITY To help us ensure that all delegates are able to participate fully, please let us know of any special requirements you have by Friday 11 November 2011.