The Future of Training:back to basics

and business value!

Brent Schlenker Chief Learning Officer at Litmos

training is an event learning is process technology supports them both performance improvement is the goal

What I believe…

we are knowledge brokers we put PEOPLE first - TECH second we build as we deploy we see learning as a long-term process we measure to evaluate success

21st Century Corporate Training Professionals…

Define BUSINESS VALUE

Business value is an informal term that includes all forms of value that determine the health and well-being of the firm in the long run. Business value expands concept of value of the firm beyond economic value…to include other forms of value such as

employee value, customer value, supplier value, channel partner value, alliance partner value, managerial value, and societal value.

Many of these forms of value are not directly measured in monetary terms.

How?

6

FAST & CHEAP WINS!

Define BASIC

…basic elements of training

The basic elements of TRAINING……are NOT the same basic elements of LEARNING.

The words we use matter!

again…Define BASIC

…basic elements of TRAINING

E SME

Q A

E SME

Q A

T

Classrooms?Content = text, images, audio, video

CBT?Content = text, images, audio, video

WBT?Content = text, images, audio, video

eLearning?Content = text, images, audio, video

text images audio video

writing painting instruments

video

film

records/tapesphotographybooks

[ broadcasting ][ mass production ]

digitalinteractive

affordable

multimedia

15

Level 1 Level 2 Level 3 Level 4 Level 5 Level 6 Level 7Delivery Informal Organized

F2F Classroom

Designed F2F Classroom

F2F Classroom + Inline Media

F2F Classroom + Offline Media

Remote Virtual Classroom (F2F Classroom +

eLearning

Description Ad hoc, SME-led, classroom, f2f, logistics handled by

SME-led, classroom, f2f, logistics handled by Training Dept.

Instructional design applied to what the SMEs are

Advanced Classroom with Designed Media elements

Offline content to be learned prior to, and/or after, attending live training

Class delivered globally, Live, online - recorded for

Complete course delivered in self-paced, online, learning Instructional

DesignNone None (or

limited)live f2f training event

Media elements used during live f2f training event

Design & Develop some course content elements for

Course delivery (re)designed for specific

Design & Development eLearning specificTools IM.IO,

External Internet Content, Social media

LITMOS - LMS

LMS Powerpoint

LMS Media Prod. Dev Apps (Adobe Suite, Articulate Storyline)

LMS Media Prod.

LMS Polycom Telecon (IO.CH)

LMS Media Prod. eLearning Dev Apps

Learning Management System (LMS)

Not required Attendance Communication

Assessments Attendance Communication

Assessments Attendance Communication

Delivers Media Assessments Attendance Communication

Assessments Attendance Communication

Delivers Experience Delivers Media Assessments Attendance CommunicationInstructor SME SME SME/Trainer SME/Trainer Trainer Trainer +

ProducerNone (limited use of SMEs may be necessary)

Questions?