Online Learning @ ERLOnline Learning @ ERL

Tell me Tell me Show me Show me Let me Let me Test meTest me

Why?Why?

176 staff across 16 service points176 staff across 16 service pointsOpen 651.5 hours per weekOpen 651.5 hours per weekYarra Junction branch to HQ = 45 kmYarra Junction branch to HQ = 45 kmPetrol is $1.60 per litre…. and rising…..Petrol is $1.60 per litre…. and rising…..Training budget has been reducedTraining budget has been reduced

Time is MoneyTime is Money

So what do we do?So what do we do?

Blended LearningBlended Learning• Live In-PersonLive In-Person – Instructor led classroom – Instructor led classroom

training or coaching and mentoring.training or coaching and mentoring.• Synchronous Virtual Collaboration – Webcasts – Webcasts

and video conferencing.and video conferencing.• Asynchronous Virtual Collaboration – Online – Online

discussion boards and Wikis.discussion boards and Wikis.• Self-Paced Asynchronous – Online tutorials and – Online tutorials and

Online self assessments.Online self assessments.

Information from Information from WebJunction

Great but…..Great but…..We now have a We now have a Web Links Wiki on our homepage.on our homepage.

We have a We have a Reader’s Corner Reviews blog.blog.

We have We have Branch Blogs..

But… technophobia still lurks in But… technophobia still lurks in Library Land.Library Land.

L2.0 iterationsL2.0 iterations

We have had 70 folk sign up for “ERL We have had 70 folk sign up for “ERL Learning 2.0” but only 29 have so far Learning 2.0” but only 29 have so far finished. finished.

Due to lack of….Due to lack of….TimeTimeEffort Effort InclinationInclinationSupportSupport

Core Competencies to the rescue.Core Competencies to the rescue.

Core Competencies Librarian! Core Competencies Librarian! But how….?But how….?

PLCMC’s Core PLCMC’s Core Competencies Competencies progamme progamme devised by Lori devised by Lori Reed – trainer Reed – trainer extraordinaire.extraordinaire.

4 tiers each 4 tiers each building on the building on the one before.one before.

Core IV

Core IV

Core IIICore III

Core IICore II

Core ICore I

Core ICore I

Core I covers basic competencies, such Core I covers basic competencies, such as using KRONOS to enter timetable as using KRONOS to enter timetable details, hardware and software knowledge, details, hardware and software knowledge, basic Internet, internal email, external basic Internet, internal email, external email, telephone system, MONITOR email, telephone system, MONITOR system and word processing skills. system and word processing skills.

Core I competencies are recommended Core I competencies are recommended for all staff of ERL.for all staff of ERL.

Core IICore II

Core II covers competencies that are used Core II covers competencies that are used in assisting the public, such as: using in assisting the public, such as: using Symphony, iBistro, photocopiers/printers, Symphony, iBistro, photocopiers/printers, EFTPOS terminals, cash registers, PC EFTPOS terminals, cash registers, PC bookings and searching skills for bookings and searching skills for subscription databases. subscription databases.

Core II competencies are suggested for all Core II competencies are suggested for all staff that assist the public.staff that assist the public.

Core IIICore III

Core III covers intermediate word Core III covers intermediate word processing skills and basic spreadsheet processing skills and basic spreadsheet and presentation software skills. and presentation software skills.

Core III competencies are suggested for Core III competencies are suggested for all staff that assist the public.all staff that assist the public.

Core IVCore IV

Core IV covers more specific Core IV covers more specific competencies, such as; Web 2.0, competencies, such as; Web 2.0, audiovisual setup, imaging computers, audiovisual setup, imaging computers, public technology training skills. public technology training skills.

Core IV competencies are suggested for Core IV competencies are suggested for all managers, supervisors, librarians and all managers, supervisors, librarians and for other staff as identified by their for other staff as identified by their supervisor.supervisor.

Searching skills for subscription Searching skills for subscription databases.databases.

Searching ERL Webpage – Core IISearching ERL Webpage – Core II

1. Can access ERL Web Links Wiki – knows when and how to use ERL 1. Can access ERL Web Links Wiki – knows when and how to use ERL Web Links Wiki to assist a library member with an enquiry.Web Links Wiki to assist a library member with an enquiry.

2. Can access ERL online databases through the ERL Webpage – knows 2. Can access ERL online databases through the ERL Webpage – knows how to login to the databases externally and internally.how to login to the databases externally and internally.

3. Has successfully completed all units on online databases available on 3. Has successfully completed all units on online databases available on “Online Learning @ ERL” blog. “Online Learning @ ERL” blog.

4. Can access ERL’s “Virtual Reference Library” – knows how and when to 4. Can access ERL’s “Virtual Reference Library” – knows how and when to use ERL’s VRL to assist a library member with an enquiry.use ERL’s VRL to assist a library member with an enquiry.

http://erlonlinelearning.blogspot.comhttp://erlonlinelearning.blogspot.com

Tell meTell me

Introduction to the database Introduction to the database What it is and what you would use it forWhat it is and what you would use it for

Show meShow me

Links to online demonstrations of the Links to online demonstrations of the databases from the database vendorsdatabases from the database vendors

Sometimes found on the frontpage… Sometimes found on the frontpage… sometimes several layers downsometimes several layers down

Mainly webcasts or pdf files of instructionsMainly webcasts or pdf files of instructionsUsually 5 to 10 minutes in durationUsually 5 to 10 minutes in duration

Let meLet me

Link to the ERL Online Resources page – Link to the ERL Online Resources page – intention is to emphasise that this is where intention is to emphasise that this is where you find themyou find them

Online Resources page is arranged Online Resources page is arranged according to subjectaccording to subject

Test meTest me

Three questions based on the databaseThree questions based on the databaseAnswers sent via email to the trainerAnswers sent via email to the trainerCompetency marked offCompetency marked offFeedback givenFeedback given

Time and Money IITime and Money II

AdvantagesAdvantages Time efficient – training completed in the branch Time efficient – training completed in the branch Cost efficient – staff do not need to drive all over Cost efficient – staff do not need to drive all over

the countryside for trainingthe countryside for training Quantifiable – you either know how to change Quantifiable – you either know how to change

the toner cartridge…. or you don’t (and just need the toner cartridge…. or you don’t (and just need some training)some training)

DisadvantagesDisadvantages Learning styles – some people prefer OOO Learning styles – some people prefer OOO

training (One on One) or group trainingtraining (One on One) or group training Finding time – all branches are v. busyFinding time – all branches are v. busy

Work in ProgressWork in Progress

Core Competencies on ERL intranet to be constructedCore Competencies on ERL intranet to be constructed Core Competencies to be implemented in the next six Core Competencies to be implemented in the next six

monthsmonths Investigating using vodcasts to assist with training (Investigating using vodcasts to assist with training (

Phone Training at Allen County Public Library))

Resources and AcknowledgementsResources and Acknowledgements

Lori ReedLori Reed http://librarytrainer.com/““The C’s of Our Sea Change: Plans for Training Staff, from Core The C’s of Our Sea Change: Plans for Training Staff, from Core Competencies to LEARNING 2.0” by Helene Blowers and Lori Competencies to LEARNING 2.0” by Helene Blowers and Lori Reed - Computers in Libraries – Vol 27 No 2, Feb 2007Reed - Computers in Libraries – Vol 27 No 2, Feb 2007

Helene BlowersHelene Blowers http://www.librarybytes.com/

Sarah Houghton- JanSarah Houghton- Jan http://librarianinblack.typepad.com/““Technology Competencies and Training for Libraries” – Library Technology Competencies and Training for Libraries” – Library Technology Reports– April 2007Technology Reports– April 2007

Web addressesWeb addresses www.sirsidynixinstitute.com www.libsuccess.com www.webjunction.org www.ugo.com/channels/comics/heromachine2/heroMachine2.aspwww.ugo.com/channels/comics/heromachine2/heroMachine2.asp http://icanhascheezburger.comhttp://icanhascheezburger.com www.dangersigngenerator.comwww.dangersigngenerator.com www.youtube.com/watch?v=EramdKlwzS4 (Allen County Library)www.youtube.com/watch?v=EramdKlwzS4 (Allen County Library) www.cclconlinelearning.blogspot.com (Casey Cardinia Libraries)www.cclconlinelearning.blogspot.com (Casey Cardinia Libraries) http://findinginformation.wordpress.com (Yarra Plenty Libraries)http://findinginformation.wordpress.com (Yarra Plenty Libraries) www.erlonlinelearning.blogspot.com (Eastern Regional Libraries)www.erlonlinelearning.blogspot.com (Eastern Regional Libraries)

PostersPosters www.oxfordonline.com/online/librarians/#publicitywww.oxfordonline.com/online/librarians/#publicity www.statelibraryofiowa.org/ld/tell-library-story/Props/posterswww.statelibraryofiowa.org/ld/tell-library-story/Props/posters

Questions?Questions?

Queries? Queries? Qualms? Qualms? Quandaries? Quandaries? Quibbles?Quibbles? paul.burden@erl.vic.gov.aupaul.burden@erl.vic.gov.au