ONLINE LEARNING OPPORTUNITIES WITH

INTERNATIONAL STUDENTS

Simone Hackett

Over 10 years experience in Internationalisation of Higher Education

The Hague University of Applied Sciences, The Netherlands

– Head of Internationalisation, Faculty of Health, Nutrition and Sports

– Collaborative Online International Learning (COIL) Coordinator & Trainer

– Senior Lecturer (Sociology)

EAIE

– EAIE member (2011)

– Session Presenter, Session Evaluator and Mentor

– Conference Programme Committee (CPC) 2016

Simone Hackett

Eva Haug

Involved in Internationalisation of Higher Education since 2008

Amsterdam University of Applied Sciences, The Netherlands– Internationalisation Coordinator Marketing and Sales Programme– International Relations Coordinator, International Business School– Collaborative Online International Learning (COIL) Coordinator– Senior Lecturer Intercultural Competence

EAIE – EAIE Member (2014)– Associate Member of Expert Community Internationalisation at Home– EAIE Session Presenter and Session Evaluator

Eva Haug

Who are you? 3. Do you know what COIL or Virtual Exchange is?

a) No

b) I have an idea

c) Yes

1. How many years have you been working in

international education?

a) Less than 1 year

b) 5+

c) 10+

2. What is your role within international education?

a) Lecturer/Professor

b) International Officer

c) Management ( Dean, Director,

Department or Programme Manager)

d) International Coordinator

e) Student

f) Other

4. Does your institute offer COIL or Virtual

Exchange opportunities to students?

– No

– Yes

5. Do you have experience with the following?

a) MOOCs

b) Virtual Exchange

c) COIL

d) Distance Learning

e) No Experience

Session Outline

Online Learning & Internationalisation

at Home

Strategy & Sustainability

What is COIL?

• Distance learning

• MOOCS

• Virtual Exchange

Defining Online Learning

Virtual Exchange is a term used to describe "technology-enabled, sustained, people-to-people education programs” in which sustained communication and interaction takes place between individuals or groups who are geographically separated, with the support of educators and/or facilitators.

• This activity is also known as:

– Telecollaboration

– Online intercultural exchange

– Globally networked teaching and learning

– Erasmus Virtual Exchange (2018)

– Collaborative Online International Learning (COIL)

Virtual Exchange

Defining Collaborative Online International Learning

What is COIL? – not a technology, but a new teaching and learning paradigm that develops intercultural competence across shared

multi-cultural online learning environments – A tool used to enhance internationalisation at home (IaH) – A teaching method – Integrated into the curriculum at course level – It aims to enhance the intercultural competences of students who might not otherwise have the opportunity to study

abroad.– Develops the skills students need to work in intercultural and virtual online teams.– COIL is a networked based learning approach

How is a COIL course different than a typical online or distance learning course?What is specific to the COIL course model?

COIL

It helps universities in developing caring, committed, curious Global citizens who possess the following characteristics:

Intercultural sensitivity Knowledge of and respect for other’s norms and values Understanding and “feeling at home” in the global labor market Skill in creation, development & deployment of students’ professional

network

Necessity: Building these competencies without moving abroad (in times of budget cuts and complex political context).

COIL = interculturalcollaboration

Only 22% of Dutch students go abroad - what about the remaining 78% ?

There is a need to internationalise the curriculum

21st Century skills: flexibility, creativity, communication, critical thinking> specifically part of curriculum and learning outcomes

Employability skills: what does a graduate need to be employable? (in the region, the country and internationally)

Relatively affordable, easy to implement, embed in programme & scale up

Partnering: strengthening existing partner network & expanding with GPN

COIL as a tool for I@H

Stay at home78%

Go abroad

22%

Students

Example of COIL Utrecht Univeristy of Applied Sciences

– Assignment: promotional video for concept of COIL.

– Students share their experiences of working (coiling) together from an American and Dutch perspective.

– The final product can be found here: https://vimeo.com/123977257

Best Practices

Amsterdam

University of

Applied Sciences

(AUAS)

1. Monterrey/Chih

uahua, Mexico

2. Ulster, USA

3. Santiago de

Chile

Best Practices

Topic: Cultural differences in the concept of safety in Amsterdam and Chihuahua• Module: Intercultural Competence (both lecturers)• Duration: 5 weeks• Deliverable: 1) create a video about comparison of safety. 2) create a video reflection

about the experience and lessons learned.• Assessment: separately but in agreementSet up:• Create teams (1x1 for stronger immersion)• Get to know each other (videos on Facebook group)• Regular milestones• 2 e-lectures• No synchronous classes (time difference -9)• Synchronous work outside classroom

1. Monterrey/Chihuahua, Mexico

Topic: the impact of local and global trends on entrepreneurship• Modules: Intercultural Competence & Entrepreneurship• Duration: 8 weeks• Deliverable: (project mngt) mindmap, ppt presentation and project report. Individual

reflection (Learning Diary)• Assessment: separately but in agreementSet up:• Create teams (3x4)• Get to know each other & the project: joint kick off and FB group

https://www.facebook.com/groups/405002689933196/• Regular milestones• Weekly synchronous classes (time difference -6)

Lecturers had class time with their own students as well as 1 hour weekly synchronous forstudents to work on assignment

• (A)Synchronous work outside classroom• Synchronous wrap up: final presentation

2. Ulster, USA

Explore one of the following trends and the implications for entrepreneurship in the Netherlands, the US and globally:

• Aging population

• Millennials, technology and the role of influencers

• Shift of populations: urban vs rural

• The growing trend towards social entrepreneurship, using the structure of entrepreneurship to solve societal problems.

Project description (SUNY Ulster)

Topic: analyze the Dutch market for a local, organic wine producer (Chile) and draw up a plan for Dutch market entry• Module: International marketing & International Business• Duration: 8 weeks• Deliverable: brand documentSet up:• Introduction to COIL teamwork for students• Online getting to know the teams/kick off• 2 e-lectures• No synchronous classes (time difference -7)• Weekly video conferencing outside the class time• Weekly milestones (part of the report for quick feedback loops)• Weekly video conference by lecturers to stay on course and co-teach

3. Santiago de Chile

So now you know what COIL is…

What next?

Are you the ideal candidate to teach or offer a COIL course?

Curriculum (module/course)? Assessment? Partner? Institutional support?

• Faculty of Business and Economics

• Bottom up approach: pilot & promoting internally

• Top down follow up: embedding COIL in curriculum & department strategy

How COIL got started at AUASVE since 2008, COIL since 2014.

2014-2015: 2 projects, 2 partners, 60 students

2015-2016: 4 projects, 3 partners, 125 students

2016-2017: 25 projects, 10+ partners, 750 students

2017-2018: 30 projects, 16+ partners, 900 students

• COIL Strategy defined

• COIL courses within each programme

1. Programme and Scale

• Appointed a COIL Coordinator

• COIL Committee

• Training for staff

• Time & Funding

2. Support System

• Time allocated for COIL Committee

• COIL Website

• IT Support

• Organisation – COIL training, seminars, conferences etc.

5. Community Building

• Include COIL in programmeInternationalisation strategies

• COIL Workshops and Seminars

• Time

• Awareness and commitment

• Repetition

3. Faculty & Programme Engagement

Strategy & Leadership Milestones

• Senior Academic Leader - Faculty Directors

• Funding

4. Senior Leadership & Support

Institutionalising COIL

• Identify champions and start small (manageable)

• Re-evaluate policy plans and curriculum to identify opportunities to embed international projects: enhancing existing programme

• Make it sustainable: scope, staff, partners

• Challenge 1: find partners to match scale, specialization, academic calendar

• Challenge 2: organization/coordination, preparation staff, preparation students

• Lessons Learned: invest in long term partners (more than 1 COIL project), learn the ropes with experienced partners, invest in staff training, get management support (buy-in), consider incentives for lecturers

21

COIL Before Who? During Who? After Who?

Organisation & logistics

- Partnering- Policy and quality control

- Execution: rolling out simultaneous projects

- Coordination

- Evaluation & follow up

- Publication/research

Technology - LMS- Privacy laws- Collaboration tools

- In class tools: video conferencing

- Collaboration tools- Communication

tools

- Handing in assignments for assessment

Pedagogy - Staff training- Preparing students- Designing COIL projects- Learning outcomes

- Online interaction- Coaching of virtual teams- Coaching of international teams

- Aligning assessment

Cultural competence

- Prepare staff and students for cultural differences

- Intercultural sensitivity as learning outcome?

- Coaching oncultural differences

- How to assess what studentslearned?

- Survey

• What is happening at your university in terms of online learning and internationalisation at home?

• Have you started with COIL or COIL-like courses? What are your experiences?

• What are the enablers – what are the obstacles?

• How can we overcome the obstacles?

• What kind of support would you need to bring COIL forward on your campus or in your classroom?

• What have you learned in this session ?

• What would you like to know more about online learning/COIL?

Discussion

• SUNY COIL Centre: http://coil.suny.edu

• Erasmus Virtual Exchange: https://europa.eu/youth/erasmusvirtual_en

• Uni-collaboration: http://uni-collaboration.eu/node/818

• COIL staff training at Amsterdam UAS (HvA) and The Hague University of Applied Sciences.

Networks & Resources