online mastery - managing technology

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Online Mastery – Managing Technology Online Strategy Website / Blog Search Engine Optimization Social Media

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Every 2 to 3 years, a new internet technology emerges that is touted as the “must have” for your small business. Email Marketing, SEO, Conversion, ecommerce, Buzz Marketing, Blogging, Ratings and Reviews, Analytics, Content Marketing, You-Tube, and of course now, it’s all about Social Media.Yet, as a small business owner, you don’t have the time or resources to chase every technology, much less afford the tedious maintenance it demands. However, whenever you seek help with managing technology, every seminar or consultant begins with the presumption, “oh, you’ve just got to do this.” Do you really? Do you really need to jump on every bandwagon that comes along?This session will examine the challenges, the perspectives, and the tools that real entrepreneurs need to manage technology within the context of limited time, resources, ability and efficacy. Do you really need to write a weekly blog, pay for SEO, refresh content regularly, monitor yelp and angie’s list, offer online coupons, post updates on Facebook, Twitter, YouTube, Google, LinkedIn, and so on and so forth?The answer depends on your business model, strategy, and stage of development. Sometimes the answer is “no,” and sometimes the answer is an emphatic “yes.” This class will help you, the real entrepreneur, develop the tools necessary to take charge of technology and stop feeling like a slave to it.This class is presented by Ken Partain, an online marketing specialist and owner of IPG Search Marketing and Ron Hash, a Business Advisor with the Texas State University Small Business Development Center.

TRANSCRIPT

Page 1: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Online Strategy

Website / Blog

Search Engine Optimization

Social Media

Page 2: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Why?

The Internet is the new Medium

Because it's voluntary and permission based

Massive Shift from Outbound to Inbound Marketing

Even when referred, people will Google you before doing business with you

Page 3: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Why?

Yellow Pages are facing extinction

Your prospects are already online

Over 17 Billion searches per month in the US

97% of all searches for products and services begin online

Over 20% of all searches include local intent

Page 4: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Online Strategy

Hub & Spoke

Creating Content

Avoid Digital Sharecropping

Page 5: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Online Strategy

Set up an Interactive Website / Blog – Web

Claim Local Map Listings – Local / Mobile

Set up Online Directory Listings – Search / Local

Claim Social Media User Names & Profiles – Social

Set up Social Networking Profiles – Social

Page 6: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Online Strategy

Social Bookmarking and Sharing – Social

Location Sharing – Local / Mobile

Content Distribution – Web / Social

Video Marketing – Search / Social

Press / News Releases – Search

Page 7: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Online Strategy

Rating Sites – Search / Social

Discounts and Coupons – Social / Local

Paid Directories – Web / Search

Email Marketing – Web

Page 8: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Online Strategy

Website / Blog

Search Engine Optimization

Social Media

Page 9: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Website / Blog

Set up Interactive Website / Blog

Search Friendly

Mobile Responsive

Page 10: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Website / Blog

Choosing a Domain Name

Company Name

Location

Keywords

Page 11: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Website / Blog

Hosting

Shared

Virtual Private Server – VPS

Dedicated

Page 12: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Website / Blog

Design & Development

DIY

Template

Custom

Page 13: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Website / Blog

Blogging / Content Management System

WordPress

Joomla

Drupal

Page 14: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Website / Blog Questions?

Page 15: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Search Engine Optimization

What is SEO?

Art

Science

Testing

Page 16: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Search Engine Optimization

It's an Ongoing Process

Search Habits Change

Search Engines Change

Page 17: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Search Engine Optimization

Primary Objectives:

To get found online

To drive targeted traffic to your site

To increase revenue

Page 18: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Search Engine Optimization

How does SEO work?

Over 200 Ranking Signals

Proper use of meta tagsStrong ContentIncoming Links

Page 19: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Search Engine Optimization

SEO vs PPC

PPC = Short termTurn it on, leads flowTurn it off, leads stop

SEO = Long termAll efforts build on one another

Page 20: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Search Engine Optimization

On-page vs Off-page

On-page Elements

URL

Meta Title

Meta Description

Page 21: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Search Engine Optimization

On-page vs Off-page

On-page Elements

Headlines

Internal Links

Content – including images and local

Page 22: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Search Engine Optimization

On-page vs Off-page

Off-page Elements

Directories

Industry & Related Blogs

Photo / Video Sharing

Page 23: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Search Engine Optimization

On-page vs Off-page

Off-page Elements

Ratings and Review Sites

Links and Citations

Social Media Sites

Page 24: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Search Engine Optimization Questions?

Page 25: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Page 26: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Social Media

What is Social Media?

“Social media is about giving you an alternate channel to connect with new or existing customers, demonstrate your expertise, solve problems, or promote products with the goal of providing customer service, building loyalty, and making sales.” - Michael Gray

Page 27: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Social Media

Why Social Media?

People buy from people they know, like and trust.

Page 28: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Social Media

Why Social Media?

Social Media facilitates:

Know – Awareness Like – Engagement Trust – Transaction / Purchase / Referral

Page 29: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Social Media

A Few Stats

60 Million Facebook updates daily

200 Million Tweets daily

3 Billion YouTube views daily

Page 30: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Social Media

A Few Stats

Smart Phones now outsell desktops and laptops combined

Over 2.3 Billion searches per month include local intent

Page 31: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Social Media

The Top 5 Social Networks

Facebook – 847 Million Users - 156M in USTwitter – 127 Million Active Users Pinterest – 21 Million Users – 82% Female LinkedIn – 150 Million Users – over 50% degreedGoogle Plus – 90 Million Users – 71% Male

Page 32: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Social Media

Set Your Positioning

Who are you?

What do you do?

Why does it matter?

Why are you better?

Page 33: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Social Media

Set Your Positioning

Identify Your Target Audience

Create Personas for Your Customers

Determine Which Social Networks Are Best For Your Business

Page 34: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Social Media Best Practices

Be Respectful

Treat networks separately

Customize your message

Update and promote accordingly

Help and promote others

Page 35: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Social Media Best Practices

Repurpose content

Add personal notes and pictures

Don't ignore your audience

Don't leave accounts unattended

Keep calm when responding to something negative

Page 36: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Social Media Tools & Resources

Buffer

Hootsuite

Tweetdeck

Seesmic

SocialMediaExaminer.com

Page 37: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Social Media Questions?

Page 38: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Measuring & Tracking Successes

Success Depends on Your Goals

Followers

Likes

Mentions

Reach

Retweets

Pins

Shares

Website Traffic

Website Engagement

Sales

Page 39: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Measuring & Tracking Successes

Google Analytics

SEO Book / SEOMoz

Raven

Page 40: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Questions?

Page 41: Online Mastery - Managing Technology

Online Mastery – Managing Technology

Connect With Ken

Phone - 512-651-2963

Email – [email protected]

Website – WeMakeMarketingEasy.com

Facebook – Facebook.com/IPGSearchMarketing

Twitter – Twitter.com/kenpartain

LinkedIn – Linkedin.com/in/kenpartain

Google+ - http://EZ.com/IPGGooglePlus

Connect With the SBDC

314 E Highland Mall BlvdSuite 304Austin, TX 78752

Phone – 512-610-0996

Website – AustinSmallBusinessAnswers.com

Facebook - Facebook.com/TXStateSBDC

Twitter - Twitter.com/#!/txstatesbdc

YouTube - Youtube.com/user/TxStateSBDC