RAYMOND L.

ABOUT ME

REED

+255 746 477 598

An MBA Graduate with over 30 years of experience in automotive & training. I admire visionary leadership, creating thinking and challenge of convention not neglecting customer centricity & environmental activities. A passionate leader who leads by example and not by command.

Kaizen Evangelist

Kaizen Evangelist with Africa & Middle East Experience

Hi, I’m Raymond L. Reed

A Strategic Kaizen-minded Team Player with an outstanding track record of achievement in both Automotive OEMs and leading Automotive Retailers across East Africa, Middle East and South Africa, and two decades of exposure to the Toyota, Lexus and Hino brands. A business improvement specialist who is adept at driving revenue generation and operational efficiency through the implementation of strategic analysis and restructuring and lean management protocols. Passionate about building and developing high-performance business teams.

Email:

Phone: Website:+255 746 477 598 www.raymond-reed.com

info@raymond-reed.com South African

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MY RESUMEI’m Available For Freelance Projects

CORE VALUES

Education Experience

2015-2017Wolverhampton University, UK

2016Westford School of Management, Dubai

Executive Master of Business Administration (EMBA) – Merit, Leadership Award recipient

Executive Diploma in International Business Administration (2 distinctions – Operations Management and International Human Resources Management)

2015BSI International, Dubai

Lead Auditor ISO 9001:2008 and 14001

Tanzania1 Year

4 Years

5 Years

1 Year

1 Year

13 Years

2019 – 2020 | TOYOTA TANZANIA LTD, Head of After Sales & Training

Dubai2013 – 2017 | AL FUTTAIM MOTORS, Aftersales & Operations Manager

Nationality:

SERVICESServices I offer to my clients

ACHIEVEMENTS

Live or OnlineAutomotive Training

Provide required training for Sales, Service & Spare Parts. Offering both Live or Online.

Corporate Training Live or Online

Promote efficiency and competitive advantage by developing the skills of personnel. Offering both Live or Online.

Automotive Consulting Live or Online

Process Improvement (Kaizen), Skills Analysis, & SOP Draughting. Offering both Live or Online.

Problem Solving Live or Online

Realizing the true root cause of an undesired situation, develop effective counter measures. Offering both Live or Online.

Risk Management (Health and Safety)

Determining financial, safety and security risks for a company or organization, and you find ways to reduce those risks through planning and problem-solving.

Business Consultant

Independent consultant and certified instructor. Experience with both live and virtual training, as well as development of training materials, standard operating procedures, and policy.

Sustainaible Business Strategy

Communicate and coordinate with management, shareholders, customers, and employees to address sustainability issues.

Business Plan

Do you have a startup idea you want to pitch to an investor? Are you are seeking funding and need a solid financial model, business plan or pitch deck? Are you an entrepreneur who is wondering how to grow your business?

Start Up Consultant

Providing professional insight, strategy, and services to help these founders grow their businesses and achieve success

2007-2009MacCauvlei Academy, South Africa

CTL – L3 (Coach the Learner)COD-ETDP – L5, (Educational, Training and Development Practitioner)Assessor Training – L6

South Africa2007 – 2008 | DEUTZ DIESELPOWER, National Quality & Training Manager

South Africa2005–2006 | TOYOTA SOUTH AFRICA, Business Development Manager

1992 - 2005 | ALGOA TOYOTA, Service Manager

South Africa2008 – 2013 | TOYOTA SOUTH AFRICA, National Training Manager

2009-2012Academy for Learning, South Africa

Kodawari InstructorToyota Business Practice InstructorDPOK Instructor (Dealer Parts Operations Kaizen)

10+YEARS

EXPERT

10+YEARS

EXPERT

5+YEARS

EXPERT

5+YEARS

EXPERT

15+YEARS

EXPERT

15+YEARS

EXPERT

15+YEARS

EXPERT20+YEARS

EXPERT

Operational

Kaizen

Training / Facilitation

Problem Solving

Business Development

On Job Development

Process Improvement

HR Generalist

Leadership Award - Westford School of Management

Best Trainer Award - Al Futtaim Motors (Toyota / Lexus)

Ignite Program Winner - Al Futtaim Motors (Toyota / Lexus)

Kaizen Marathon Winner - Toyota South Africa Motors

Customer Service Champions Society - Toyota South Africa Motors

Customer Service Silver Award - Algoa Toyota

Business Coaching

Meeting with clients, clarifying their specific objectives and developing a strategy that will help their clients achieve those goals.

Presentations

Compiling of Powerpoint Presentations

PERSONAL INTEREST / HOBBIESMy hobbies and my personal interest

TESTIMONIALSWhat people says about me

GET IN TOUCHFeel Free To Contact Me Any Time

- Sharmila Faizal

“Raymond your analytical, structured, progressive thinking coupled with

your leadership qualities was inspirational. Any organisation employing

your services will achieve immeasurable successes.”

MBA student- Sathanandham Rajaram

“Dear Raymond San, You are 100% a Kaizen minded person. You are my

inspiration. You are a great leader not a Manager. I am proud to have work

with you. My best wishes for your future. Keep in touch with me. Thanks”

National Service Manager - Toyota Tanzania

“My name is Kobus van Schalkwyk. I know Raymond for more than 12

years, not is he a very good friend he was also a very good colleague of

mine when he was employed by Toyota SA Motors (TSAM). We worked

together on several projects for several years. He has very good and

solid technical skills, knowledge and experience on a variety of

subjects. We were also involved in several Kaizen projects together with

a large number of Toyota Dealers in Southern Africa and South Africa. I

can highly recommend Raymond as very honest, trustworthy,

hardworking and as mentioned a knowledgeable person. I would

recommend Raymond at any time, not only as a friend but also as a

person that can be depended on to do a job to the best of his ability

and very thoroughly. People like Raymond is very hard to come by, one

would not make a mistake to appoint him in a position to add value,

respect and integrity at any given time. Good luck my friend and all the

best, you deserve these accolades.”

Project Manager - Toyota South Africa- Kobus van Schalkwyk

Let’s Work Together

Do you want to know more about how I can support you and your business?

To book your project or find out a little more, please get in touch by emailing or giving me a call:

Address:

Email:

Phone:

Website:

+255 746 477 598

www.raymond-reed.com

info@raymond-reed.com

Dubai, UAE

Karate ( 3rd Dan Black Belt )

Self Defence (Basic)

Self Defence (Advance)

Gardening

Cycling

Swimming

Road Running

Bonsai

Fishing

Hiking

Cooking Fine Dining Reading

Jetski Snorkeling

© 2020 copyright all right reserved

Having a green dealership which is inviting and has a healthy environment improves the lives of customers & associates as well as promoting a healthy & company lifestyle

Green Dealership

Respect

Integrity

Discipline

Honesty

Passion

Communication

“ During our time working together at Al Futtaim Raymond was very

instrumental in guiding our Lexus Aftersales managers through several

key managements programs. His understanding of workshops and the

key elements of service operations is second to none. Raymond’s

contribution led to a significant growth in Profit for ech of our 9 services

locations. Same key areas of improvement were vehicle inspection and

diagnosis, with Raymond demonstrating and fundamentals of how a

technician should approach every vehicle with a clear methodology. This

led to improved levels of overall productivity effiency. During all of these

encounters Raymond remained patient, considerate and above all

professional. I would personally recommend Raymond to any potential

employer.”

Head of Aftersales Lexus at Al Futtaim- Kevin Ryan