online youth work

Budapest 23.11.2012 Marcus Lundqvist, [email protected]

Onlineyouth work

mailto:[email protected]



Agenda•Expectations•Online youth work•Theory•EU Kids Online•Netari•Examples•Tools•Future•Lunch•Anti-Racism work online•Group work•Conclusion




What are your expectations for this workshop?How do you use social media?have you any experience in online youth work?



http://www.hel.fi/hki/Nk/en/Etusivu

In total the City of Helsinki employs nearly

40,000 people of whom nearly 400 work in

the Youth Department. The Youth

Department budget is around Me 23.

The Youth Department is governed by the

politically-appointed committee. The Youth

Affairs Committee has nine members with a

period of office of four years.




In August of 2010, the Finnish Ministry of Education and Culture appointed 13 national development and service centres. One of the appointed is the National Development Centre for Online Youth Work (Verke), coordinated by the City of Helsinki Youth Department.



http://www.flickr.com/photos/splityarn/1198650416/

Theoryof online

youth work

don't sleep,




In Finland, youth work falls under the administrative responsibility of the Ministry of Education and Culture. Youth work and youth activities in Finland are subject to national legislation which defines young people as everyone under 29 years old.

Under this law, the State provides support for national youth organisations, national (residential) youth centres as well as youth research. At local level, state funding for youth work and youth activity is distributed to the municipalities proportionally according to the number of young people.

Youth work professionals in Finland are graduates from polytechnics and from secondary level teaching institutions.



12.11.2012 Marcus Lundqvist, [email protected]

computer-mediated

youth work

External communication

Web-based youth work

Online youth work

Promoting learning

Online youth activities

Media education in

Web-based youth work








methodsWeb-based youth work

•Youth centre websites for external communication•Online youth information and counselling services•Open youth activities/centres on the Internet•Young people’s participation, empowerment and consultation on the Internet

•Use of online games as tools in youth work•Delayed or real-time online dialogue•Online youth work•

Online youth work•Online dialogue•Real-time online youth work•Youth centres online, virtual youth centres•Multi-professional Online work

Online youth activities •Young people developing their own online youth activities

External communication •Planning and implementing communications in social media

Promoting learning •Participatory and peer activities online

Media education in Web-based youth work

•Internet safety and privacy•Netiquette•Participatory activities online

http://www.humak.fi/sites/default/files/liitteet/hum

ak-verkko-sinisalotimonen-D

efinition-and-Theory.pdf



http://www.humak.fi/sites/default/files/liitteet/humak-verkko-sinisalotimonen-Definition-and-Theory.pdf

http://www.humak.fi/sites/default/files/liitteet/humak-verkko-sinisalotimonen-Definition-and-Theory.pdf


dimensions of youth work




SocietySustainability

MethodsValues




In the field of youth work, an ideal society could be described as a community of active citizens.

But what is active online citizenship in web-based youth work? (Facebook likes, work against racism, twittering, shooting somebody

in computer game).




young people can be active in many different ways.

One main goal for online youth work is to support and

encourage that activity.

”From a constructivist perspective, the starting point for a theory of youth work is an active young person, who is able, through youth work intervention, to develop self-reflection and self-direction skills in order to grow into a

personal individual.”




Playing a strategy game, is a young person a passive viewer

of a computer screen or an active contributor to an

activity?





MethodsValues




Idea of sustainability addresses the relationship between man and nature. It plays a key role in, for

example, the theories applied in adventure and experiential pedagogy

The idea of sustainability can be made concrete with services such as Google Earth or Google Street View, which

allow users to minimize their own carbon footprint by travelling virtually in authentic locations





MethodsValues




In normative and practical theories of youth work, an idea of methods is based on the purpose of

youth work, as well as on the idea of how the intended purpose could be achieved.

In web-based youth work for example, online discussions are seen as a method of encountering young people





MethodsValues




The values of the theory of youth work are diverse. They consist of the ideological

backgrounds of different actors and can appear very different depending on one’s viewpoint.

The values of Web-based youth work are based on the values of the organization producing the activities. The values can

be based on the Universal Declaration of Human Rights or the Convention on the Rights of the Child, the values defined by the city for youth work, a religious background or, for example, a political ideology.




Key Functions of Web-based Youth Work




socializationThe socialization function of youth work refers to attaching a young person into the culture, society and surrounding communities.

According to a study, young people find it significant that the youth workers encountered on the Internet are professional adults. Similarly, they feel that it would be important to have online youth workers from the same area they are from




individualization

The individualization function refers to supporting the growth of a young person into a self, an independent individual aware of one’s needs and goals. Here, the starting point is listening to, recognizing and respecting the young person’s needs.

In Web-based youth work, online youth information and counselling services offer information pages as well as delayed question-answer services




compensation

The starting point of the compensation function is fixing any deficiencies or difficulties in the socialization and individualization functions. The objective is to address factors threatening equality and non-discrimination, and to support those young people who are in the weakest position in society.

Web-based youth work reduces the differences in the living conditions of young people. It allows young people to gain access to at least some of the same services regardless of their place of residence.




EU Kids Onlinehttp://www2.lse.ac.uk/media@lse/research/EUKidsOnline/Home.aspx



http://www2.lse.ac.uk/media@lse/research/EUKidsOnline/Home.aspx

http://www2.lse.ac.uk/media@lse/research/EUKidsOnline/Home.aspx


Statistics

http://www.kidsonline.net

the average minutes online per day for 9-16 year olds.88the average minutes online per day for 15-16 year olds.118the average age of first internet use in Denmark and Sweden, rising to eight in other Northern European countries and nine for Europe overall.

7






Which of these things do you know how to do on the internet?







Survey findings showed that negative user-generated content is not uncommon:


• Hate sites – 12 per cent of European 11-16 year olds have seen these in the past year, rising to one in five 15-16 year olds.

• Pro-anorexic sites – 10 per cent have seen these, rising to one in five teenage girls (14-16 years old).

• Self-harm sites – 7 per cent have seen these, again more older than younger children.

• Drug forums – 7 per cent have seen these too, rising to 12 per cent of 15-16 year olds.

• Suicide sites – 5 per cent have seen these.• Overall – 21 per cent of 11-16 year olds have seen at least

one of these types of user-generated content; this varies by country, as shown in the graph.






50 million users




38 years

lähde: www.sxc.hu



http://www.sxc.hu

http://www.sxc.hu


13 years

lähde: www.sxc.hu



http://www.sxc.hu

http://www.sxc.hu


4 years




2 years




35 days




Case

a story how one dream become reality




Before we startlet´s go to one social media

community




www.irc.fi/hubi



http://www.irc.fi/hubi

http://www.irc.fi/hubi


commandsdirect message to someone (public for everyone) nickname:example sumuinen: hi how are you?

whisper to someone (private) nickname;example sumuinen; hi how are you?

:;




How it all started?



•Started as a project in 2004•Project involved 4 capital area cities•Main goals were to find out how to make contact to teens online and how to imply youthwork methods to online environments

•Project ended in fall 2007•Netari.fi was included to governments Development Programme for Child And Youth Policy

•Since 2008 work has evolved to nationwide, multi-professional online youth work.

•2012 Save the children started to coordinate Netari

How we made it?

42

To carry out and develop national youth work performed over the Internet. The target is to make contact with that section of youth who spend a large part of their time in various Internet environments.

Through multi-professional cooperation, the project aims to lower the threshold for those youths using the facility to seek social and health services when necessary. The plan is to also bring the services, through the Netari operation, straight to the Internet environments popular among young people.

Aims of Netari work

43


It used to look like this...



Organisation

30 municipalities

80 youth workers around Finland

11 person team coordinating and developing

45

46

Funding

Ministry of Culture and Education

Ministry of Social Affairs and Health

Netari.fi

Multi professional

workNational

coordination

30 Cities in Finland

Web-nurses Web-socialworkers

Police on city of Oulu

47

Multi-professional work

Health Centre of City of Helsinki: 3 professional web-nurses and 1 coordinator

Social services department of City of Helsinki: 1 Project planner, 1 social worker, 1 psychiatric nurse

Youth crime unit of Police department of city of Oulu: police officer working every Friday evening online

48


http://www.eurocities2012.eu/en/awards/winners-2012/

http://www.youtube.com/watch?v=jXRiHXY-MrI

An online chat platform allows young people to chat freely and anonymously with the police, resolving prejudices and

building better relationships.







Main discussion topics are within few main categories:

1. Family/HomeRelationships within family, with parents, siblings, relativesProblems with communication, substance abuse, domestic abuseSeparation from home

2. School/Studies/Educationstudy motivation, school success, education orientation, future planscommunication with fellow students, teachersbullying, problems with classmates etc.

3. Leisure-timeHobbies, music, sports, culture, Substance experiments/use“I’ve got nothing to do”, motivation to pick up and carry some activities Health (mental/physical), depression, anxiety

50

Training and education•National online youth work training twice a year•Topic-trainings via VoIP-connection•Seminars and conferences•Co-operation with main applied sciences universities

Publications•blog on The Finnish Youth Research Society's page•online youth work manuals - link •study book will be published in spring 2011

Research•Two user group surveys per year•Workers fill a surveys after every working hour and private conversation• Involved with The Finnish Youth Research Society's research

Development

51

Environments52

53

0

40 000

80 000

120 000

160 000

200 000

6 500 10 000 18 000 22 330

55 000

120 000

159 000

120 247

2007 2008 2009 2010

DiscussionsVisitors

Opening timesMonday Tuesday Wednesday Thursday Friday Saturday Sunday

IRC-Gallery 18:00-21:00 18:00-21:00 19:00-22:00 19:00-22:00

Habbo Hotel 17:00-20:30 17:00-20:30 17:00-20:30 17:00-20:30

Netari-TV 18:00-19:00

NetariVille 18:00-21:00 18:00-21:00

Demi.fi 17:30-21:00

54

•Habbo is based in 2000, localised versions in 32 countries

•13 000 000 unique visitors per month world wide, Finland and UK most active countries.

•Basically 2D-avatar chat with most of web 2.0 tools such as IM, tagging, groups, games, user generated content, sharing and modding of it etc.

•Open on Monday, Wednesday, Thursday and Friday between 17.00-20.30

•Average age of visitors is approx. 12 years, in Netari-room 13 years 55

• IRC-Gallery was established in 2001 by users of Internet Relay Chat aka IRC

• App. 460 000 users• Average age of users is 21,64

years, Netari focuses on teens from 15 to 18 years of age

• Basic SNS-structure, Profile, friends, communication, photo-gallery, commenting and diary etc.

• Netari-chats open on mondays, thursdays between 18.00-21.00 and on fridays and saturdays between 19.00-22.00 57

Netari-TV

• Netari-tv started as cooperation pilot between Netari.fi and Finland's national public service broadcasting company YLE

• Netari-tv combines elements of web-tv, chatting and interactivity between watchers, chatters, host and visitors of the show

• Aims of Netari-tv is to provide low threshold possibilities to participate to netari-tv´s broadcasts in many way

58

• Targeted to teenage girls

• 50 000 weekly users in Demi.fi

• Netari started to work in Demi on autumn 2010

• Youth workers and nurses hosts theme discussions weekly

59

•NetariVille was opened autumn 2010

•Competitions, polls, quiz, activities

•Chat two times a week; youth workers

•Developed constantly•User has ability to share their photos, videos, etc.

60


different ways to do online youth work

examples from Finland



Participation tool

Message board

http://www.suomi24.fi/yhteis%C3%B6/netti.saapas



Bloghttp://www.lily.fi/palsta/oisko-tulta

The Evangelical Lutheran Church of Finland

http://www.lily.fi/palsta/oisko-tulta

http://www.lily.fi/palsta/oisko-tulta

goSupermodelhttp://fi.gosupermodel.com/community/club.jsp?clubid=24809

http://fi.gosupermodel.com/community/club.jsp?clubid=24809

http://fi.gosupermodel.com/community/club.jsp?clubid=24809

Browser gameshttp://www.aapeli.com/community/user/PelastakaaLapset/

http://www.aapeli.com/community/user/PelastakaaLapset/

http://www.aapeli.com/community/user/PelastakaaLapset/


Social media tools to use working online



Formspring

Facebook group chat

https://www.facebook.com/pages/Test/140565682653929?sk=app_143915275635405



Mibew Chat

http://mibew.org/

http://mibew.org/

http://mibew.org/

Live streaming


Future




lähde: http://www.kidsonline.net





Päivi MyllyläAnna-Kaarina Ukkonen Autere

Jani Kela

Holappa Johanna

Miia Etsivä Nuorisotyö

Annamari Komulainen Etsivä Nuorisotyö

Nuorisotyöntekijä Satu Punkari

Toni Hynninen

Mika Luotsi

Jelena Krekilä

Satelliitti Työpajatoiminta Etsivä Nuorisotyö

Etsivä Nuorisotyö Konnevesi

Armi Arkiohjaaja Heltech

Tapani Korhonen

Merja Jelppiverkko

Etsivä Petra Savonlinna

Kalajoki Jelppiverkko

Marcus Lundqvist

Typ Jenni Korpela

Etsivä Nuorisotyö Anna Visuri

Etsivä Nuoriso-ohjaaja Heidi Salonen

Etsivä Nuorisotyö Kokkola

Minna Kumpulainen Retro

Heinolan Nuorisopalvelut Jari Lepistö

Livia Hdo

Matti Kuusela

Valtimon Nuorisotyö

Terhi Tahvanainen Tanja Maunonen

Annika Kattilakoski

Etsivän Työn Hanke Seinäjoki

Riikka Siniluoto

Ira Vamos

Etsivä Anu Järviseutu

Päivi Kandolin

Ansku Luostarinen Etsivä Nuorisotyö

Pirjo Etsivä Nuorisotyö

Et Kaakko

Sovatekin Etsivät

Maria Sherlock-Niinivaara

Ellinoora Martikainen

Ville Vamos

Nuorisotyöntekijä Annika Aaltonen

Nuorisotyöntekijä Mika Tenetz

Nuorisotyöntekijä Leena Miettinen

Nuorisotyöntekijä Jari Nuutinen

Erityisnuorisotyöntekijä Mia Lemberg

Nancy Et Kouvola

Kati Osola Rannikkopajat

Mari Virtanen Finders

Markus Tähti Finders

Etsivä Lemi Luumäki Taipalsaari

Rannikkopajat Laura Eerola

Marika Etsivä Työ

Etti Tampere

Karel McLeod Smith

Et Itä

Etsivä Nuorisotyö Parikkala Rautjärvi

Jaana Etsivä Nuorisotyöntekijä Huittinen

Petra-Maarit Serlokki Etsivä Nuorisotyöntekijä

Maiju Paajanen Hope

Etsivät Sariia-Tiia Savonlinna

Ira Soikkeli-Etsivä Nuorisotyö

Maria Roponen-Etsivä Nuorisotyö

Samuli Mikkola Hope

Anu Vesterinen Hope

Jukka Hyttinen

Satu Mäenpää

Päivi Valtonen

Antti Munnukka

Siilin Etsivä Työ

Vamos Heidi

Heidi Elo

Mirja Vamos

Kalle Vamos

Vamos Katja

Vamos Ulla

Jämsän Etsivät Maija-Päivi

Korpilahden Etsivä Sanna

Karstulan Etsivä Nuorisotyö Anna-Maija

Etsivät Piia Ja Tiitu

Etsivä Harri Joroinen Juva-Rantasalmi

Etsivä Nuorisotyö PalmuAnna-Lena Starck AfterEight

Jouni Et Kouvola

Etsivä Työ Laukaa

Etsivä Nuorisotyöntekijä Mari-Anna Hovi

Haavi Etsivä Työ

Jaana Vehviläinen Finders

Erik Häggman

Mood analysis

http://geocommons.com/maps/210024

Mapping tweets




Hype cycle



Funding

http://www.indiegogo.com/welcomenowherefilm?c=home

http://vimeo.com/41517262






Digital Games




http://www.youtube.com/watch?v=MmB9b5njVbA

Minecraft:






http://www.slideshare.net/verkeorg/

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online youth work

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