Only the Beginning …

“ We are today as far into the electric age as the Elizabethans had advanced into the Typographical Age.

… The past dissolves before the future resolves.” Marshall McLuhan, 1962

The Gutenberg Galaxy

A Simple Proposition

Digital technologies are changing fast. They are now good enoughto change human assumptions about the very nature of work, play, familyand school. Our current institutions are organized around longstandingassumptions about the fundamental roles of time, place, teachers, and peersin the teaching and learning process. These assumptions may or may notprevail as digital technologies and human creativity combine to forge ourdigital future.

How universities choose to face this future may determine how or whether they factor into tomorrow’s education and research landscape.

The End of History?

“Information technology is embedded in and used by institutions that have a history…

IT will cut its own channels, leading to the creation of institutions that differ from those of today; institutions where the weight of history does not condition and constrain IT’s use.”

Martin TrowDaedelus, 1999

New Channels

New Futures

Phoenix

Edutainment

Virtual Ivy

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Lessons from edu@2020

• Technology can enable• Technology can disrupt• We operate in an era of disruptive change• Our future depends on our ability to adapt• Adaptability requires that we focus on

what we must do well to prosper• Many of us (newspapers, publishers,

recording industry, Telco's …) must reconsider our core business model

Slow Change in Fast Cultures

Framing Question

Will the UWM be dominantly pushed by its past, or pulled by its future?

Questions

• What will higher education look like in 2025?• How will students ‘consume’ a postsecondary

education in 2025?• Will geographic/political boundaries continue to

define university markets?• How important will ‘place’ be?• How do we facilitate digital readiness for faculty

and staff? How do academic departments facilitate digital readiness?

Teaching & Learning

Visions of Future Teaching & Learning School of Athens

RAFAELLO, Sanzio The School of Athens, 1509

Visions of Future Teaching & Learning The Holodeck

Visions of Future Teaching & Learning Instant Literacy

60secondrecap.com60secondrecap.com

Visions of Future Teaching & Learning Collegiate Learning Somewhere Else

Visions of Future Teaching & Learning? One Student’s View?

“I have designed the teacher of the future. Instead of using people I chose cyborgs because they don’t need to be paid.” Jeremy Giallo (6 years old)

Issues in the Future Teaching & Learning Shifting locus of authority

Issues in the Future Teaching & Learning Academic Discourse

Issues in the Future Teaching & Learning Corporatization and Commodification

Market Share, For ProfitEducators, 1999-2019 (est.)

Issues in the Future Teaching & Learning Shifting Academic Standards

Issues in the Future of Teaching & Learning Balkanization of Ideas and Discourse

Issues in the Future of Teaching & Learning The Unbundling of Scholarship

Questions

• How will courses be taught in Fall 2025?• Will the “course” be the dominant unit of

instruction?• How will we know and judge teaching

excellence?• What will the digital divides be in 2025?• What will evince critical thinking in a digital

context?

Research

Liberation of Scholarly Resources

Liberation of Scholarly Resources

Palomar 200 inch telescope, 1948Hubble Telescope

Vertical Integration of Scholarship

• Connected• Empowered• Enlarged communities• Less busy-ness• Efficient• How will courses be taught in Fall 2025?

Astrophysicists in Fuzzy Slippers

• Optical fiber to the home• Wall size plasma display• From the Kuyper Belt to your home• World class science, loads of public service and time for the kids!

The end of research latencies?

• Search• Retrieve• Evaluate• Annotate• Analyze• Tag• Index• Store• In digital form 7x24x365

Dr. Ron YanoskyEDUCAUSE Center

for Applied Research

Issues in the Future of Research Data Deluge

Issues in the Future of Research Role and Future of Publishers

Issues in the Future of Research Consumerizatization of the Research IT Infrastructure

Issues in the Future of Research Consumerizatization of the Research IT Infrastructure

• Erosion of Privacy Protections• Loss of data and Technology Security• Regulatory Compliance (HIPAA, FERPA …) at Risk• Loss of Control of Intellectual Property• Fragmentation of the Institutional Record• Erosion of Institutional Identity, Culture …• Inability to Preserve the Digital Record

Unplanned Migration of Faculty Research to the ConsumerEconomy Suggests:

Issues in the Future of Research Institutional Isolation

Issues in the Future of Research Proprietary or Open Data?

Issues in the Future of Research Data Curation

• Public good or private good?• Who will preserve data for how long?• IP rights management• Privacy and access controls

Questions

• Will Research Data Become More Proprietary or More Open in 2025?

• How Computing and/or Data Intensive will Research be in 2025?

• What Changes in Scholarly Publishing and Productivity?

• What UWM IT Infrastructure Elements Must be Really Good to Attract/Retain Top Researchers?

University Operations & Services

Two Challenges Challenge 1: Economics

Standardization + Consumerization = ???

The New Economics

Moving Operations & Services “Above the Campus”

• Scale economies• Scope economies• Standardization• Access to low cost or

renewable energy• Good practice, e.g.

CoBIT, ITiL, ITSM …• Turns IT capital cost into

an expense – pay for what you use

Moving Operations & Services Into the Consumer Economy

• Desktop Computer• Laptop Computer• Cell Phone• Router• Email (2 or 3

accounts)• Social Network • Remote Storage …

Old Economics Institutionalization of Operations &Services

From Sheltered Garden to City of Knowledge The Building of the ‘Multiversity’

The history of operations and services can be seenin three ways. First, it is the story of managingthings that that possess ‘state’ (mass, weight, volume).Second, it is the story of managing complexity, e.g.lots of those things (books, cars, transactions …).Third, it is the story of creating systems (concepts)and more things with state to manage the complexity. (buildings, libraries, purchasing depts., motor pools …)

Those ‘systems and things’ mediate the traffic and mitigate the complexity … at a cost.

The End of the Middle? ‘Informationalizing’ and Re-SourcingOperations and Services

What happens when you can remove the mediating systems and structures?

Administration & Operations A New Paradigm?

Enterprise IT InfrastructureEnterprise IT ServicesEnterprise IT Support

1990 2000 2010 2030

Cloud-based Services

Consumerized Services

e.g. email

A New Paradigm? Issues

• Who Defines the New Architecture?• What is the common good, in cyberspace?

• Preservation of Scale Economies• Regulatory Compliance• Privacy and Access Controls• Data Security• Quality Assurance• Intellectual Property Ownership/Rights Management• Loss of Internal Control and Unclear Audit Guidelines• Possible Needs for Widespread Surveillance

Challenge # 2 The Student Experience

1. How can we organize digital technologies to enrich the student experience of UWMphysical spaces?

2.Can UWM’s virtual spaces beas compelling as our physical spaces?

University Operations and Services Questions

• Given standardization & consumerization, what principles should guide whether or not to operate a service on campus?• What could be UWM’s vision for web-based self service by 2025?• Will the % of total UWM expenditures devoted to operations and services rise, fall, or remain the same in 2025?• What strategies might differentiate student services at UWM in 2025?