ontos talk at lswt 2013

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LinkEASY (Prototyp) Linked Data Prozess Orchestrierung LSWT2013 – 23.9.2013 (11:15 – 12:45) Daniel Hladky, Ontos AG/GmbH 1

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Semantic Web Day 2014 in Leipzig about Triplification of Data into RDF and the orchestration of the process.

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Page 1: Ontos Talk at LSWT 2013

LinkEASY (Prototyp) Linked Data Prozess Orchestrierung LSWT2013 – 23.9.2013 (11:15 – 12:45)

Daniel Hladky, Ontos AG/GmbH

1

Page 2: Ontos Talk at LSWT 2013

OntoQuad SPARQL RDF Store

Structured data sources like CSV, XLS, RDBMS

Unstructured text document sources like HTML

Extraction and conversion tools “LinkEASY”

Data storages

LOD Cloud

SPARQL endpoint Datasets

RDBMS

BI, Reporting, Analisys

OntosMiner / Eventos

Page 3: Ontos Talk at LSWT 2013

Sales Process

Phases (Roles)

Key

Activities (*Required to

move to next Phase)

Result

Identification (Sales/PS/BSPM/Reg. Mktg.)

Qualification

(Sales/PS)

Cover-the-Buying Center

(Sales/PS/Services)

Proposal (Sales/PS)

Qualified Opportunity

Appointment Obtained at the Right Level

Personalized Proposal Submitted Relationships with all

BC-Members Order/Contract Signed and Booked

PHASE 1

Decision (Sales/PS/Services)

o  Proposal presented to all key members of the Buying Center

o  Evaluation committee has recommended us (formal)

o  Build trust and credibility within top mgmt.

o  Solicit feedback from influential Buying Center members

o  Closely observe and respond to competitors activities

o  Restate value propositions

o  Decision-maker says we have won (formal)

o  All business and legal issues resolved (Approvals obtained & date set for contract signing)

o  Perform win/loss analysis (with customer)

PHASE 2 PHASE 3 PHASE 4 PHASE 5

o  Collect information and organization chart about customer (Internet, Annual Report)

o  Target clients defined based on Target Customer Profile

o  Identify other sources of new opportunities (contact list, by customer, by partner, ..)

o  Define the best procedure

to contact this prospect (cold call, letter, exhibition, …)

o  Obtain appointment

o  Prepare meeting agenda

o  Prepare appointment

o  Execute initial visit (Michelin structure)

o  Identify opportunities and check with PQP to identify strengths and concerns - Strong need/pain - Feasibility - Budget - Management support - Competition/USP - Decision criteria - Timeframe - Buying Center - ROI - Turnover vs. effort - Reliable Coach - Joint Action Plan - Cross validation

o  Define strategy (use Opportunity Roadmap if project size requires)

o  GO/NO-GO Decision o  Set up OIAG Team selling

after GO-decision (if applicable)à („YES“ decision)*

o  Gain access to all roles in the Buying Center

o  All Technical issues resolved (Bus. Req. identified)

o  Understand individual - Degree of influence - Perception of urgency - Business and personal goals - Decision criteria - Opinion

o  Identify at least one Coach

o  Define a win:win solution and convincing value propositions

o  Select reference site (if necessary)

o  Lobbying at the right level

o  Understand and neutralize competitors

o  Submit preliminary contract (if appropriate)

o  GO/NO-GO decision („YES“ decision)*

o  Personalized presentations based on individual needs

o  All technical issues resolved or proof step completed (final review)

o  Develop proposal (value proposition, solution) - Team

o  Validate proposal contents and ROI statement (final review) with coach

o  Fix date for presentation of proposal

o  T&Cs submitted

o  Solve open questions

o  Monitor activities of competitors

o  Evaluation Committee has recommended us/Decision maker says we have won (verbal)

Note: Go to Qualification & Cover the Buying Center if project is identified late

Project submitted to Pipeline Project submitted to Forecast

(‘Mandatory’ Activities in bold print)

Page 4: Ontos Talk at LSWT 2013

Verkaufsprozess - Informationsmodel

4

related_to

related_to

has

has

consists_of

consists_of

consists_of

CRM: MS; SAP, SugarCRM, etc

Page 5: Ontos Talk at LSWT 2013

Verkaufsprozess und Quellen

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Information Sources

Page 6: Ontos Talk at LSWT 2013

LD Prozess Orchestrierung „Triplifizierung - Information Integration “

“LinkEASY Prototyp”

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Page 7: Ontos Talk at LSWT 2013

Herausforderung “Komplexität”

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D2RQ

Page 8: Ontos Talk at LSWT 2013

LDP Orchestration Framework

Object Link Discovery Ontology mapper Miner / MiniDix

Ontology to RDB mappings

Ontologies LOD Discovery Results

Meta Information Database

OntoQuad

RDF Database

Ont

olo

gy

Edito

r

Ont

olo

gy

to

RDB

Ma

pp

er

Inst

anc

e

Edito

r

SPARQL endpoint

D2R

Q /

R2R

ML Automatic Link

Discovery

Manual Editing and Correction

External Relational Database

WWW

Download Ontologies

Create and modify Ontologies

Edit RDF Objects

Open Data Set - 2

Open Data Set - n

Open Data Set -1

Link RDF Database Objects to Open Data Set Objects

Map Ontology to RDB and generate RDF dataset

OntoQuad plays role of the central Storage for the collected triplified RDF data

LDP Orchestrierung “Vision”

Page 9: Ontos Talk at LSWT 2013

1. Ontologie / Vocabular

9

!

!

OntoDix

Page 10: Ontos Talk at LSWT 2013

2. Binding Data Set

10

!

!

Page 11: Ontos Talk at LSWT 2013

3. Mapp Ontologie to Dataset

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!

!

Mapp and create RDF dataset

Page 12: Ontos Talk at LSWT 2013

Linking (LIMES)

Page 13: Ontos Talk at LSWT 2013

CRM (SugarCRM)

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Page 14: Ontos Talk at LSWT 2013

CRM - News

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Page 15: Ontos Talk at LSWT 2013

CRM – ERP Data

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Page 16: Ontos Talk at LSWT 2013

CRM - DBpedia

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Page 17: Ontos Talk at LSWT 2013

Zusammenfassung

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CentOS Android

Page 18: Ontos Talk at LSWT 2013

LDP Orchestration - Outlook

¤ Web Applikation ¤  Linking, Fusion

¤  Monitoring

¤  WorkFlow / Customizing

¤  Widgets

¤  “Easy to Use”

¤  ToolBox - LIMES, SILK, etc - D2RQ, Sparqlify, etc

¤ Research Project 2014+ ¤  Interested ? Contact me

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!

Page 19: Ontos Talk at LSWT 2013

Q&A

Daniel Hladky Ontos AG / GmbH Schweiz / Leipzig T: +41 32 33292-50 M: +41 79 35350-43 E: [email protected]

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OntoQUAD (free non-commercial use) http://www.ontos.com/products/ontoquad/ontoquad-registration/