open badges for training and professional development
DESCRIPTION
Examines background needs, early solutions and the emerging vision of micro-credentialing for professional development and training for the workplace. Based on the Mozilla Open Badges infrastructure. This presentation is frequently updated. This presentation has been moved from a duplicate account (http://www.slideshare.net/donpresant9)TRANSCRIPT
Open Badges & Skills Portfolios:
Visual Pathways to the FutureWORKPLACE &
PROFESSIONAL DEVELOPMENT VERSION
November 26, 2014
Don Presant
Presentation at:bit.ly/openbadges4tpd
Workforce Skills and
Credentialing Today
Is there a “Skills Gap”?Old ways aren’t working
www.ere.net/2012/07/16/what%E2%80%99s-wrong-with-using-resumes-for-hiring-pretty-much-everything/
www.huffingtonpost.com/julian-l-alssid/a-new-gallup-survey-says-_b_4862669.html
higheredstrategy.com
In Canada…Skills topographies
Source: Canadian Chamber of Commerce
Too much focus here
New methods neededClinton Global Initiative
Reconnect Learning
For a person to remain competitive in today’s workforce, there must be continual learning. But traditional assessment tools are narrow in scope and often aren’t able to communicate everything a person knows or has achieved. In order to capture the many and often informal ways that students and workers acquire knowledge and skills, and to enable institutions to recognize their accomplishments, we must embrace a more modern and comprehensive credentialing system.”
“Demand-Driven” Talent PipelinesNew business-oriented approach
Employer = End Customer of Talent Supply Chain
Managing the Talent PipelineU.S. Chamber of Commerce Foundation, 2014t.co/ZGuZu4nWTq
What manufacturers wantThe Manufacturing Institute
youtu.be/VEgwJwrK3qQ
Breaking the log-jamManufacturers Credentialing Educators
• High school structured programs– Skills USA
• Learning programs and competitions
– Project Lead the Way• Project-based STEM learning
• The ‘M’ list– Industry standards defined by
manufacturers, certified by 3rd party bodies
– Academic institutions apply to be recognized
– Certifies students, instructors, programs– Certified by both institution and industryyoutu.be/VEgwJwrK3qQ
“Wicked” soft skillsHighly needed, little recognized, hard to measure
Workopolis-Mind-The-Gap
Corporate Training Has ChangedContextual, informal, individual
Source: Canadian Chamber of Commerce
Co-Curricular RecordsA transcript for graduate employability
Employers don’t want
another piece of paper!
ccr.utoronto.ca
See employer study at: bit.ly/TrentU_CCR
“Paper Silos”Issues with certification today
• Transparency issues– “Dumb” paper often needs
other documents, e.g. syllabus– Proxy only – not the “whole
story”– Easy to forge
• Recognition issues– Lack of granularity– Lack of context
• links to supporting evidence
– Experiential learning not valued– Lack of alignment, transfer,
articulation (“stackability”)
• Physical issues– Difficult to share, easy to lose
freedesignfile.com/92259
ePortfolios
“It Takes More than a Major”2013 survey of 318 employers
• Association of American Colleges & Universities (AAC&U)– Findings:
• 93%: candidate’s demonstrated capacity to think critically, communicate clearly, and solve complex problems is more important than their undergraduate major
• >75%: 5 key learning outcomes: critical thinking, complex problem-solving, written and oral communication, and applied knowledge in real-world settings
• >80%: an electronic portfolio would be useful to them in ensuring that job applicants have the knowledge and skills they need to succeed in their company or organization.
bit.ly/AAEEBL13_AACU
Your “Accidental ePortfolio”Tracking your digital footprints – recent study
Use Google or other search engines to research candidates
Research the candidate on Facebook
Monitor the candidate’s activity on Twitter
0% 10% 20% 30% 40% 50% 60%
Employers who would…
n = 2,775 US/Canada July 2013 cb.com/18xbgez
Some of the search activity happens before candidates are even called for a job interview
eSourcing is SocialEmployers want to find you
techvibes.com
Oct 2014
Is LinkedIn enough?
• PRO– Awareness, workplace focus (esp. North America)– Evidence: Slideshare, Infographics, Videos, Recommendations
(?)– Social network: “Friend of a Friend”– Personal Learning Network: LinkedIn Groups, Timelines
• CON– Flexibility
• Customization, segmentation, alignment to requirements/outcomes• Interoperability: feeding to/from other sites
– Archiving: file storage– Private modes: reflection, formative assessment, mentoring– Learning frameworks: self-assessment, plans, rubrics, etc.– Audience: beyond white collar, older worker? (79% are 35+)– Ownership : Terms of Use, business model
With ideas from: Does LinkedIn work as an ePortfolio?
Benefits of ePortfolios
• Personal control and privacy– Not at the mercy of social
media business models
• Integrated public/private use– Archive, reflective chamber,
showcase, recognition tool...all in one package
• Recognition of Prior Learning– A more flexible, shareable
version of paper portfolios– Reduces wasteful repetition
of training and education
educ6040fall10.wikispaces.com/ePortfolio
Multi-institution ePortfolio community
University
College
Adult Learning Centre
Professional Body Workplace Trainer
Employability Agency
Employer Industry Sector Body
Open Badges“micro-
portfolios”
Origins of Badges
• Since pre-Roman times
• Heraldry, Military, Blue Light, Boy Scouts
• Public recognition:achievement, affiliation, authority
• Online engagement: gamification
www.britishbadgeforum.com/forums/showthread.php?t=7253
metronews.ca/Badge Tracking Android App earnyourwings.aircanada.com
Enterprise Gamification Game mechanics applied to development
www.redcritterconnecter.com
Rewards programs, performance management, employee onboarding, health and wellness, learning and development
keas.com/
Deloitte Leadership Academy online.wsj.com
Leveling up at Khan AcademyBadges for learning (non-transferable)
A digital representation of an accomplishment, interest or affiliation that is visual, available online, and contains metadata including trusted links that help explain the context, meaning, process and result of an activity. As an open artefact, the earner can present the badge in different contexts from which it was earned.
• Clear progress markers– Motivating learners, supporting
advisors
• Flexible learning pathways– Granular, incremental, multi-source,
laddered, remixable
• Visual branding– Issuers and learners
• Online trust system– Demonstrate skills & capabilities– Proof of performance– Backed by issuer
What is an Open Badge?Micro credentials - modular record of learning
www.badgealliance.org/why-badges/
A modular skills ecosystemOpen Badges and “Micro-portfolios”
“Going Digital” helps:• Sharing, searching• Validating, “valorizing”
– Assessing, aligning, combining, separating
Open Badges & Social Media
Curated in ePortfolio…Interactive criteria…
LinkedIn Profile…
Facebook timeline…
Pulled from Backpack…
What is an Open Badge?Different perspectives…
TECHNICAL DESCRIPTION• A portable graphic with embedded information• An interoperable standard and emerging ecosystem
SUMMATIVE ASSESSMENT• A micro-credential• A discrete record in a modular transcript
FORMATIVE ASSESSMENT• A reward for positive (prescribed) behaviour• A marker on a development path
…a simple digital standard for recognizing and sharing achievements, skills and performance
MATUREADULT
YOUTH
Open Badges: Lifelong, Lifewide Learning
LOWSTAKES
HIGHSTAKES
VolunteerExperience
WorkPlacements
AfterSchool
Programs
ClassroomEngagement
WorkplaceEngagement
PersonalLearning
MOOCs
Co-CurricularRecord
Workshops
P/T & Summer
JobsAdmission to
Higher Ed
Admission toPost GradSchools
Job Hire
Conferences
Recognitionof Prior
Learning
EmployabilityPortfolio
CareerTransition
Promotion
Communitiesof
Practice
Memberships,Affiliations
Awards,Achievements
TeamBuilding “Hard”
Credentials
“Soft”Credentials
Red Cross, Cadets, Scouts,
etc.
E-learningCourses
FormativeFeedback
Awards,Achievements
ContinuingEducation
Emerging public policy: USSecretary of Education
Badges can help speed the shift from credentials that simply measure seat time, to ones that more accurately measure competency. We must accelerate that transition. And badges can help account for formal and informal learning in a variety of settings.
Today's technology-enabled, information-rich, deeply interconnected world means learning not only can – but should – happen anywhere, anytime. We need to recognize these experiences, whether the environments are physical or online, and whether learning takes place in schools, colleges or adult education centers, or in afterschool, workplace, military or community settings.
Arne DuncanSep 2011
www.ed.gov/news/speeches/digital-badges-learning
Emerging public policy: UK Minister of State for Skills and Enterprise
“In broad terms, the conferring of an Open Badge on a learner is similar to the award of a qualification certificate, and the same quality standards must be ensured.
The emerging opportunities offered by Open Badges in the areas of peer assessment, employer partnership, learning analytics and the engagement of learners means that it should be considered in learning technology at various levels.
We will encourage Awarding Organisations, Ofqual and Ofsted to be aware of the potential of this technology.”
Further Education Learning Technology Action Group (FELTAG) recommendations: government response
Matthew Hancock, June 2014
Emerging employer policy: USThe Manufacturing Institute
"User-friendly digital badges allow students and workers to translate their skills and experience into a manufacturing career.
Manufacturing badges have ensured the success of three levels of skills: fundamental skills, including team work and problem solving; knowledge acquisition, including basic manufacturing skill sets; and industry-based certifications and credentials."Jennifer McNellyPresident, The Manufacturing InstituteSep 2013
bit.ly/McNelly_MI
Badging Workplace SkillsManufacturing Institute / Get Skills to Work
getskillstowork.org/
Open Badges & workforce entryMissouri Customer Service Partnership
bit.ly/MCSPbadges
College Credit RecommendationNational Occupational Competency Testing Inst. (NOCTI)
www.nocti.org/pdf/badges/Digital%20Badges-Are%20You%20Ready.pdf
Graduate employabilityLipscomb University/Polaris
www.lipscomb.edu/professionalstudies/core-for-employers
“CORE measures 15 competencies on a badge system, which is based on a nationally respected and Fortune 500-proven competency performance model—the Polaris Assessment System. Companies already utilizing this system include Nike, PetSmart, Disney, Mars, Wendy’s among many others.”Fortune 500
Competency Performance Model
Continuing EducationCredentialing non-credited PD
madisoncollege.edu/badges
Pearson Acclaim (VUE) If Pearson is getting into badges.…
bit.ly/1nJFBaY
Acclaim’s unique approach…is to work with academic institutions and high-stakes credentialing organizations to offer diplomas, certificates and other professional credentials as Open Badges.blog.youracclaim.com/
Open Badges in the WorkplaceAspirational development framework in NZ
• 350 badges issued to 150 staff• Aligned to SFIA
(Skills Framework for the Information Age)93 skills, 7 levels (using 3-6)
• The challenge– 430,000 employees worldwide– Making IBM “cool”, making certification more engaging– Helping businesses & regions develop & share expertise
• The developing solution: badging the career lifecycle– Talent pipeline (identifying candidates w challenges)– Pre-onboarding (signing bonus if they earn the badges)– Early PD and achievements (e.g. 1st client engagement)– Two complementary badging streams, one holistic picture:
• Formal certification (with hard endorsements)• Informal, agile, emergent badges that build credibility over time
• The vision: a new talent ecosystem– Discoverability: learning opportunities, expertise within IBM– Cross-fertilization with other systems:
• Universities, learning providers, business partners, clients, competitors
Developing a Global WorkforceIBM – Badging the Career Lifecycle
Badge PathwaysMozilla “Discover” (Gates funding)
http://discover.openbadges.org/
Future VisionPerformance Management/Professional Development
http://rwagroup.co.uk/open-badges-are-here/
Open Badges & workplace learningMeeting the skills needs of employers
• Filtering new hires• Tracking internal training• Brokering external training
– Functional skills, Essential Skills, Leadership
• Recognizing informal learning– Social learning (communities of practice)– Experiential learning
(e.g. Work Integrated Learning, projects, temporary assignments)
– Self-directed learning (e.g. reading, reflection, goal-oriented “missions”)
• Building skills passports, micro-portfolios• Assembling teams, building organizational
portfolios• Managing performance, developing careers,
grooming emerging talent
Workforce vision: Open BadgesCity & Guilds (UK vocational qualifications body)
bit.ly/pipeline-CandG
Badge Solution: Open Badge Factory Cloud-based badge platform – coming to Canada
openbadgefactory.com
A new skills currencyOpen Badges, ePortfolios &“Badge Passports”
• Visually efficient and appealing– Engages, builds confidence, provides continuing feedback
• Individual pathways, multiple sources of learning– Formal <---> non-formal <---> informal learning – Modular, stackable, diverse, remixable, portable, shareable
• Programs not completed can be partially recognized and recombined• Drill down to specifics, or roll up into larger outcomes• Combined in badge passports & ePortfolios• Common standard for skills exchange
• Trustable, easy to understand– Transparent criteria, evidence, issue/expiry date– Flexible alignment to frameworks, requirements, training
plans– Issuing organization is validated and branded by the badges
it issues; maintains ongoing connection to earners
• Learner/earner centred, employer friendly
[email protected]: learningagents.ca
Twitter: donpresantePortfolio: donpresant.ca
Presentation and support material at:openbadges4tpd
Additional Slides
Managing workplace skillsOpen Badges and the Canada Job Grant
Canada Job Grant Need
Open Badges Solution
Qualified 3rd party trainers
•Validated badges for individual trainers
•Group badge passports for 3rd party training organizations
Support for employers
•Modular, stackable skills catalogues•Responsive training plans
Performance measurement
•Extensive reporting capabilities•Delivery statistics, 12 month impact
•Client badges & badge passports•Group badge passports for employers:
•Skills gaps and road maps•Corporate capability summaries
•Open Badges: common currency•Import/export badges between systems
The Canada Job Grant has opened the door to an exciting digital training and recognition tool – Open Badges.
A Kirkpatrick View of Open Badgesfor workplace learning
Kirkpatrick Level Affordances & Indicators5: ROI (Phillips) • Badge reports comparing different programs, different
departments against bottom line measures• Badges, advancement and retention – comparing different badges
to different outcomes
4: Results • Badges for talent management and team building in departments, functions, regions
• Individual badges aggregated in teams/organizations: Lean, Green, ISO, Top Employer, Safe Workplace, etc.
• Badges to demonstrate regulatory compliance (Health & Safety)
3: Transfer • Badge collections: sequencing, stacking/laddering, clustering• Badges from multiple sources curated in badge passports &
channeled to recognition goals• Badges in eportfolios enhanced with commentary, reflection
2: Learning • Badges with transparent embedded skills outcomes
1: Reaction • Visual appeal, engagement, activity feedback/completion
Emerging in CanadaEarly Adopters
Open Badges and MOOCsMassive Open Online Courses
engineering.edx.org/author/bporter/
www.slideshare.net/sproutfund/serial-announcement
Badging Health Professionals Continuing Professional Development
http://www.paincommunitycentre.org/cpd/badges
Technology-based Badge SystemChemical Plant Technologists
pipingdesignu.com/
Endorsed by Security
CommunityInformation Systems Audit & Control Assoc.
www.infosecurity-magazine.com/view/37591/isaca-launches-digital-badges-for-credential-verification/
Continuing Competence - UKFinancial Services – Online Self Directed
“Competency based learning and assessment is working as a means to engage the professional learner. Open Badges contribute to that engagement as they reward learners and aid motivation. (We are) moving away from formal CPD towards personal development.”
www.slideshare.net/tomwoodrwa/open-badges-presentation
High stakes credentialingProfessional Examination Service
http://bit.ly/ProExam_M-C
Badge the Organization? Recognizing Positive / Productive Behaviours
Source
Source
www.manitobalotteries.com/career/
mbplar.ca
IssuerSource
Social media in Canada
wrightresult.com/2011/07/canadian-social-media-usage/
www.thecord.ca/social-media-use-climbs-in-canada/
Getting started
• Explore by earning a badge– e.g. “Badges 101”
• Push your badge to the Mozilla backpack– Set up an account
• Display your badge– Facebook? LinkedIn? ePortfolio?
• Design a “pilot” badge– Use visual AND pedagogical design tools
• Create and issue the pilot badge– Choose a platform, post the challenge, issue the badge
• Design a multiple badge program...
Details: bit.ly/badges-getting-started (or ask me)
Badge Solution: Open Badge Factory Cloud-based badge platform – coming to Canada
openbadgefactory.com
Features and Benefitsopenbadgefactory.com
• Innovative service from Finland– Centralized cloud service
• Manage badges in one place, issue in many (LMS, HR, etc.)• Current plug-ins: Moodle, Mahara, Optima• New plug-ins with Open API
– Controlled access for organizations– Controlled roles within organizations
• Creator, Issuer, Administrator
– Detailed reports (how successful are your badges?)– Badge applications (requests), Milestone badges (meta-
badges)
• Coming soon:– Multi-lingual badges– Badge Passport (c. Feb 2015)– Canadian cloud delivery (Q1 2015)
Moodle plug-in vs. OBF plug-inAdvantages of badging outside the LMSFeature/Aspect Internal Moodle plug-in External OBF plug-in
System Control Teachers can create/issue badges on the fly, then abandon them. No global picture of institution badges.
Centralized badge creation by designated badge creators; distributed badge issuing via API. Centralized tracking of all badges.
Access to badges Difficult to copy badges, access same badges from different courses
Same badges accessible from different courses
Reports No comprehensive reports – examine each badge
Detailed global reports
Record management Badge records are vulnerable to course deletion, system upgrades
Centralized, secure badge records
Badge Criteria Moodle statement only Complete editing control
Adding Evidence No way to add evidence Option to add evidence
Badge applications By assignment completion only Fully customizable form
Badge claiming Inside Moodle only Inside or outside Moodle
Milestone badges No Yes – stack small badges into bigger ones
Mahoodle Issue in Moodle only Issue in Moodle and/or Mahara
Feb 2015: Badge PassportCompanion to Open Badge Factory
• Flexible alternative to Mozilla Backpack– Easier for new users– Connected to Open Badge Factory & Mozilla Backpack– Micro-portfolios: profile, badges, supporting information
• Badge communities hosted by issuers/aggregators– Companies, educators/trainers, associations, sectors,
professional bodies, funders, regions– Join, share, discover, match and aggregate badges
• Badge earners, badges to earn, badges sought• Search and report based on badge data
• Tiered subscription model– Free for badge earners, subscriptions for organizations– Custom installations for private/complex solutions
A cloud-powered Skills Exchange “Small pieces, loosely joined”
Mozilla BackpackStore, Share badges
Open Badge FactoryCreate, Issue, Manage
badges
Badge PassportStore, Share, Connect
badges
Open API
OpenAPI
Moodle Plug-in
Issue badges
Mahara ePPlug-in
Issue badges
Global Badge CommunityIssuers, earners
OpenAPI
IssuerGroups
EarnerPassports
Open APIs
Modular.Flexible.
Interoperable.
eLearningPlatforms
ePortfolioPlatforms
SAP, Oracle(ERP/HRIS)
CommunityPlatforms
WordPress,Drupal (CMS)
Other possible plug-ins
• 2014: Free• 2015: Tiered subscriptions
– Free • 1 badge only
– Basic: < $200 per year• Maximum 10 badges, other limitations
– Premium: < $1000 per year
• Option: Badge Passport– Paid subscriptions for issuers (free for earners)– Open Source / custom installations
Open Badge FactoryGetting Started
Request account at openbadgefactory.comMore info at
Getting Started: Open Badge Factory
Additional Slides
Open Badge FactoryDETAIL: Centralized Detailed Reports
Open Badge Factory DETAIL: Badge Applications (request forms)
Open Badge Factory DETAIL: Adding Evidence
Open Badge Factory DETAIL: Milestone Badges (metabadges)
Emerging solutionsCompetency-Based Credentialing Processes
Making a Market for Competency-Based Credentials
Stackable Workplace Skills (US Department of Labor)
Career One Stop - US Dept of Labor
(Health Care) (Manufacturing)
Career Paths are DiverseBersin’s Career Pyramid
Source: Canadian Chamber of Commerce
Deputy Minister
ADM
Director General
Director
Manager
Supervisor
Employee (entry)
Lev
els
of c
ompl
exity
Soft Skills in Canada’s Public ServiceCore -> Key Leadership Competencies
CertificationBadges, but not digital…yet
Career-enhancing credentialsUS Department of Labor (+ ASTD, CAEL)
• Desired features:– Industry-recognized– Labour market value– Stackable– Portable– Accredited– Credit for Prior Learning– Return on Investment
• Early examples:– Manufacturing Skills Certification System– Get Into Energy– Getting America Back to Work (ITC sector)
Stackable Credentials Slideshare
US Manufacturing PipelineSkills “currency exchange” for veterans
usmanufacturingpipeline.com/
“Badging the Badger”Digital Credentialing of Trainers
The California School-Age Consortium:
Europe - Adult Education Made Accessible:PROJECT UNDERWAY• Accessibility Quality Badges for Adult Education
Providers• Accessibility Competency Badges for Experts