open innovation in a b2b market

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Unrestricted © Siemens AG 2013. All rights reserved The potential of ICT Tools for Open Innovation: practical examples, applied to a B2B setting Siemens Corporate Technology | August 2013

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This presentation was given at the Technology Forum of the European Forum Alpbach, August 2013

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Page 1: Open Innovation in a B2B market

Unrestricted © Siemens AG 2013. All rights reserved

The potential of ICT Tools for Open Innovation: practical examples, applied to a B2B setting

Siemens Corporate Technology | August 2013

Page 2: Open Innovation in a B2B market

Page 2 August 2013 Corporate Technology Unrestricted © Siemens AG 2013. All rights reserved

Consider how much you want to disclose when selecting the right open innovation approach.

Overview over frequently used open innovation approaches

• Search field and companyare visible

• Pre-qualification for participants possible but complicated

• Search field and company not visible

• Need to manage large number of databases

Idea-Contests ScoutingE-Brokering

company

competitors

customers

end-customers

universities & research

startups & establishedtechnology providers

experts

searchfield

companycompetitors

customers

universities & research

startups & establishedtechnology providers

experts

searchfield

E-Broker

companycustomers

universities & research

startups & establishedtechnology providers

experts

searchfield

A B….A gets info from B

• For cultural change, also internal cross-sector „open“ innovation projects are important: e.g. knowledge networking platforms, internal idea contests, corporate problem solving platforms

• E-broker sends request to a propriatary (closed) list of experts

• Anonymity and black-list possible

Databases& SearchEngines

competitors

Page 3: Open Innovation in a B2B market

Page 3 August 2013 Corporate Technology Unrestricted © Siemens AG 2013. All rights reserved

Conclusion

"Opening Innovation" (internal)

Scouting

E-Brokering

Idea Contests

Agenda

company

competitors

customers

end-customers

universities & research

startups & establishedtechnology providers

experts

searchfield

Page 4: Open Innovation in a B2B market

Page 4 August 2013 Corporate Technology Unrestricted © Siemens AG 2013. All rights reserved

Designs for emotional LED solutions (Osram)

Disruptive ICT trends

Products & solutions for urban markets and city de-velopment (Siemens India)

Sustainable company and portfolio ideas (Siemens)

Smart Grid Innovation Contest (part I & II)

The effort for external idea contests is significantly larger than for internal idea contests

2009 2010

Inno

vatio

nJa

ms

Inte

rnal

co

ntes

tsE

xter

nal

cont

ests

Business opportunities for the "Future of Hubs" (Siemens Mobility)

Anti-Piracy issues & technical & legal solutions

2011 2012

Future Business opportu-nities for high-voltage switchgears (E T HS)

Business opportunities for "Future of Metals" (I MT)

2013

Data Driven Services

Page 5: Open Innovation in a B2B market

Page 5 August 2013 Corporate Technology Unrestricted © Siemens AG 2013. All rights reserved

Idea Contest Tools help to globally enrich the submitted ideas and to reduce the evaluation effort

Example: www.smartgridcontest.com, idea contest by Siemens based on the IdeaNet from Hyve AG

Social rankingas additional input for the jury

Visualization of the idea

Peer comments &idea enrichment

Community of participants

Global reachparticipants from 100 countries

450 ideas

Page 6: Open Innovation in a B2B market

Page 6 August 2013 Corporate Technology Unrestricted © Siemens AG 2013. All rights reserved

Conclusion

"Opening Innovation" (internal)

Scouting

E-Brokering

Idea Contests

Agenda

companycompetitors

customers

universities & research

startups & establishedtechnology providers

experts

searchfield

E-Broker

Page 8: Open Innovation in a B2B market

Page 8 August 2013 Corporate Technology Unrestricted © Siemens AG 2013. All rights reserved

Conclusion

"Opening Innovation" (internal)

Scouting

E-Brokering

Idea Contests

Agenda

companycustomers

universities & research

startups & establishedtechnology providers

experts

searchfield

Databases& SearchEngines

competitors

Page 9: Open Innovation in a B2B market

Page 9 August 2013 Corporate Technology Unrestricted © Siemens AG 2013. All rights reserved

Proprietary Databases

Primary source

Expected outcome

Key methodology

> 50 Mio docs (Scopus, RDDS, IPAS-BUS)

Access to publications from reputable universities, companies

Patent database

Key-Experts,Description of USP

More than 100 different databases are the source.Results are collected in the Scouting Platform.

~ 35.000 experts (Enterprise social media platform)

Internal networks in related field often already exist with relevant information.

Siemens Experts that were not known can be identified and informal discussion held. Identification of use-casesIdentify BU contacts

TechnoWeb MergeFlow

Continuous screening of changes in publicly available sources

High-end monitoring technologies based on semantic technologies

Emerging activities

>3GB docs p.d. (websites, blogs, forums, rss feed.)

> 100 databases, >100.000 offerings (SBIR, EEN, etc.)

Search term-based screening of external technology marketplaces (huge number of very recent offerings!)

Business-driven information gathering (direct contact to target)Technology offerings

Public Databases

Scouting Platform

Page 10: Open Innovation in a B2B market

Page 10 August 2013 Corporate Technology Unrestricted © Siemens AG 2013. All rights reserved

A aggregated (multiple databases), dynamically weighted, multiple keyword search increases speed

Siemens PDC-Method: self-developed Excel-PlugIn, data aggregation by mergeflow

Multiple search keywords and number of hits

List of Technology Offernings

Aggregation of different databases

Keyword occurance

Ranking according to keyword weights

Dynamic weights

Page 11: Open Innovation in a B2B market

Page 11 August 2013 Corporate Technology Unrestricted © Siemens AG 2013. All rights reserved

Keyword search alone is not sufficient, you need also methods to identify the „unknown unknowns“

News analysis (in general RSS-feeds) via mergeflow

Example: connection graph of companies that are mentioned in the same news.

Other views: tag clouds, similar news,geographical, people, technologies,and others

The mergeflow tool collects all specified RSS-feeds (e.g. news) or search-feeds from the whole internet and offers different views on it.

Page 12: Open Innovation in a B2B market

Page 12 August 2013 Corporate Technology Unrestricted © Siemens AG 2013. All rights reserved

The Scouting Platform collects all cooperation proposals and the corresponding evaluation (Intranet)

Siemens Scouting Platform: an extended, customized version of IdeaNet from Hyve AG

Action item tracing,Status tracing

Visualization of target organization

Peer commentsand enrichment

Corporate-wide transparencydocumentation of all communication with the target organizations

Filter options

Detailed evaluationavailable

Page 13: Open Innovation in a B2B market

Page 13 August 2013 Corporate Technology Unrestricted © Siemens AG 2013. All rights reserved

Conclusion

"Opening Innovation" (internal)

Scouting

E-Brokering

Idea Contests

Agenda

Page 14: Open Innovation in a B2B market

Page 14 August 2013 Corporate Technology Unrestricted © Siemens AG 2013. All rights reserved

Examples

Computational Fluid Dynamics (E, H, I, IC, CT)

Siemens Production System(E, H, I, IC, CT)

Nondestructive Evaluation (E, H, I, CT)

Technology Scouting (CT, H, I, E, IC)

Key Figures

> 1400 technology networks

> 35.000 members

Corporate Problem Solving: Urgent Request

Ø 8 Replies / Urgent Request

Ø 35 minutes for first response

The Siemens-internal knowledge networking platform TechnoWeb supports open cross-Sector collaboration

# of networks with at least one member of A and BA B

Number of TechnoWeb network with members from both sectors

Page 15: Open Innovation in a B2B market

Page 15 August 2013 Corporate Technology Unrestricted © Siemens AG 2013. All rights reserved

Conclusion

"Opening Innovation" (internal)

Scouting

E-Brokering

Idea Contests

Agenda

Page 16: Open Innovation in a B2B market

Page 16 August 2013 Corporate Technology Unrestricted © Siemens AG 2013. All rights reserved

Conclusion

• ICT tools are an important enabler of global open innovation.

• The effort of technology scouting in more than 100 technology offering databases is too high for most SMEs.

• At least publicly funded technology offering databases should offer an open interface, which could other providers enable to build an aggregated database.

• The vision: just enter what you need and you get a list of the best partners in the world for your specific needs.

• It is important to achieve the right tool/task-fit.Most companies do not want to tell the whole world what they are working on, but:the more you disclose, the better the results.

Page 17: Open Innovation in a B2B market

Page 17 August 2013 Corporate Technology Unrestricted © Siemens AG 2013. All rights reserved

Contact

Twitter: twitter.com/heisssSlideshare: www.slideshare.net/heisssXing: www.xing.com/profile/Michael_Heiss2LinkedIn: www.linkedin.com/in/michaelheissFlickr: www.flickr.com/photos/michaelheissBlog: heisss.wordpress.comPhone: +43-664-88 55 15 26

Doz. Dr. Michael HeissSiemens AG

Corporate TechnologyOpen Innovation and Scouting