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Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Panel @ASIST AM 2016 16. October 2016

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Page 1: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services

Panel @ASIST AM 2016

16. October 2016

Page 2: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Panel speaker

Walter Castelnovo

Agnes Mainka

Wolfgang G. Stock

Open innovation in libraries

Informational Urbanism -Public services in smart cities

How participatory is the city smartness?

Page 3: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Open Innovation Business model definition

What? How? To whom?

product

servicevalue creation costumer

Page 4: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Open Innovation Business model definition

Source: slideshare.net/Allagi/open-innovation-seminar-2009-brazil-henry-chesbrough

Page 5: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Open Innovation City model definition

Closed Government Open Government

Page 6: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Open Innovation in Smart Cities

Crowdsourcing

Hackathons

Open Data

Page 7: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Libraries in Smart Cities

Page 8: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine
Page 9: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Because of Bookshelves!

0 10 20 30 40 50 60 70 80 90 100

drinks / food

children's spaces

modular working spaces

meeting spaces

learning spaces

%

31 Libraries

Page 10: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Space @Sao Paulo Public Library

Page 11: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Space @Amsterdam Public Library

Page 12: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Space @Chicago Public Library

Page 13: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Space @Academic Libraries

flexible room

open space

technology design

Page 14: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

WWinner of the Excellence in

Academic Library Award 2016

Libraries have moved

from being a storehouse for print materials to providing

access to a vast network of information resources,

workspaces, and services that facilitate the creation of

content.

Space @Academic Libraries

Macallester College application form

Page 15: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine
Page 16: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Let the community decide!

Example: Dokk1 Aarhus

Page 17: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Prototyping the future library

Page 18: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Testing new technology

Page 19: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

The construction site

Testing furnitures

Page 20: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

A low intensive meeting space – whereyou are exposed to new values and ideas that you don’t meet at work, in school, at the sports club etc.

Developing name and visual identity

Page 21: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Hackerspaces in libraries

Page 22: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Involving partners

New resources and skills in the library

Knowledge and inspiration from others

Increased network

Increased diversity and quality in service production

Enhanced communication and marketing

Legitimization

New ambassadors

Page 23: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

www.designthinkingforlibraries.com

How to?

Page 24: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

• A library for people• An open urban space – plenty of unprogrammed areas• The library as driver for innovation in the city• Co-created with the users• This prototyping and co-creation phase will continue!• Let’s take a tour in Dokk1!

So here we are…

Page 25: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

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Tour

Page 26: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

IIkke en platform

Bottom-up

ForvandlingsrumPop-up-shops

Page 27: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Labs

Meeting Space

Page 28: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Black Box

Page 29: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

DDet interaktivebiblioteksrum

The Digital Collection

Page 30: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

IIkke en platform

Bottom-up

Book Dispenser

Page 31: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

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The Ramp

Page 32: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

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Maker

Festival for startups

Page 33: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

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The RampThe Ramp

Page 34: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

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The Ramp

The Ramp

Page 35: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

35353333535355

Maker

Page 36: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Pop-up-events

Page 37: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Staircase

Page 38: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Play

Page 39: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

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Maker

Page 40: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

DDet interaktivebiblioteksrum

Play

Page 41: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Play

Page 42: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Open Innovation in Smart Cities: Civic Participation and Co-creation of

Public Services

Agnes Mainka

Department of Information Science

Heinrich-Heine University Düsseldorf, Germany

My research: bit.ly/agnesmainka

Find me on Twitter: @Agnieszka_M

Email: [email protected]

Page 43: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Time for discussion…

Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services

Page 44: Open Innovation in Smart Cities€¦ · Open Innovation in Smart Cities: Civic Participation and Co-creation of Public Services Agnes Mainka Department of Information Science Heinrich-Heine

Panel speaker

Agnes Mainka

Wolfgang G. Stock

Walter Castelnovo

Introduction & Examples of Libraries

Smart City & Informational Urbanism

Public Value of Smart City Decision-Making