open source documentation in four easy steps (and one slightly more difficult one)
DESCRIPTION
In the world of open source documentation, it is important to have a solid process that works. Lana Brindley will discuss how things are done at the world's leading open source company, including some of the challenges they face in getting the right document into the right hands at the right time, all while keeping it open, and keeping it real. http://openhelpconference.com/sessions.html#lana_brindleyTRANSCRIPT
Open Source DocumentationOpen Source Documentation
in Four Easy Stepsin Four Easy Steps
and one slightly more and one slightly more complicated one ...complicated one ...
ReleaseRelease
`̀
ReviewReview
Information Information PlanPlan Content Content
SpecificationSpecification
WritingWriting
LaunchLaunch
ConceptConcept
PlanningPlanning
DevelopmentDevelopment
TestingTesting
TranslationTranslation&&
ProductionProduction
MaintenanceMaintenance
Information Plan/ConceptInformation Plan/Concept
10%10%
Content Specification/Content Specification/PlanningPlanning
(Isn't there some rule about cats in presentations?)(Isn't there some rule about cats in presentations?)
20%20%
Writing/DevelopmentWriting/Development
50%50%
Translation/Translation/Testing/Testing/LaunchLaunch
19%19%
ReviewReview 1%1%
Problem ...Problem ...
Solved!Solved!
Lots of problems … Lots of problems … Solved!Solved!
Problem ...Problem ...
Solved!Solved!
Describe the problemDescribe the problem
Solve the problemSolve the problem
Give extra informationGive extra information
ConceptConcept
TaskTask
ReferenceReference
Publican*Publican*
* Doesn't actually have anything * Doesn't actually have anything to do with beerto do with beer
Process is kingProcess is king
Get the right toolsGet the right tools
Keep Keep it it
openopen
Keep Keep it it
realreal
Review constantlyReview constantly
Lana BrindleyLana Brindley
[email protected]@redhat.com@Loquacities@Loquacities
+61 410 500 659+61 410 500 659