opencms days 2012 - creating an event portal for young adults

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More ideas. More solutions. More values. MehrWert Servicegesellschaft mbH Expert and full service provider for customer loyalty programs and sales support for German Savings Banks Creating an event portal for young adults

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The MehrWert Service Company Ltd (MWSG) is a central service provider for the savings bank group of financiers which takes care of the concept from distribution support and customer connection programs for more than 100 savings banks and state banks in different concepts. There is a special experience program for the target group of young adults with events in sports, culture, entertainment and individual travel offers. They also offer advantages with many cooperation partners, trainings and workshops in different subjects with the in-house brand S- POOL. The MWSG provides an online portal, which was recently relaunched based on OpenCms 7.5.2. The session shows the specifics in the front- and backend of the portal, including the integration of services from external websites.

TRANSCRIPT

Page 1: OpenCms Days 2012 - Creating an event portal for young adults

More ideas. More solutions. More values. MehrWert Servicegesellschaft mbH – Expert and full service provider for customer loyalty programs and sales support for German Savings Banks

Creating an event portal for young adults

Page 2: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults Let me introduce myself

Stefan Schmidt

online manager

for all new media applications

MehrWert Servicegesellschaft mbH

Functional project manager in the S-POOL website relaunch

Page 3: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults facts & figures

MehrWert Servicegesellschaft Joint Venture: Deutscher Sparkassenverlag (50%), Deutsche Assistance Service (50%)

customers &

clients partners

employees &

offices

5 Mio. customers

(account holder,

card holder, ...)

More than 100 clients

(savings banks,

insurance

companies, ...)

210.000

cooperations

with national and

international

companies

73 employees

20 languages

in call centre

headquarters in Düsseldorf. Offices

also in Stuttgart,

Berlin, Hamburg,

Hannover,

München

high

technology

More than 200 different access

lines

Scalable

systems flexible resource

planning

workflow based

operating system

telephone system

with skill based

routing

Page 4: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults products & solutions

Programs

for employee

motivation

and sales

support

clubs

Value added

services for

credit cards –

from classic to

premium

platinum

cards

Value added

services

for accounts –

Available offline

and online

accounts target

groups

Lifecycle and

„need based“

solutions –

young people

to 55+

Page 5: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults Who am I?

Kai Schliemann

web developer

comundus GmbH

TPM and frontend developer in the S-POOL project

Page 6: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults About comundus

• comundus is an Open Source IT service provider in Waiblingen near Stuttgart

• Enterprise portal solutions for the middle class and public institutions with

Document Management

Content Management

Collaboration and Social Media

Enterprise Search

Application Integration

Individual Development (Java/PHP)

Mobile applications

• OpenCms projects since 2003 (version 4.7)

Page 7: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults What is S-POOL?

As a member of S-POOL young adults are entitled to benefit regularly from the latest action program with special offers for extraordinary events, individual travel, lifestyle issues, discounts and benefits from a wide range of partners.

Target group • Leisure and benefit program including dialogue marketing tools for

currently over 250,000 bank customers in the age group "young adults" (18 - 30 years)

Frequency • Three regionalized and

individualized S-POOL magazines with all benefits and latest information on the offers by S-POOL (January - May - September)

• Monthly e-mail newsletter

Page 8: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults Product model „S-POOL“

The website www.s-pool.info includes the following topics:

• Event

• Travel

• Home play

• Local cooperation

• Finance

• Lifestyle

• Extra

• Permanent partner benefit

• Service

An average of 16,000 visitors per month

Average of 120,000 clicks per month

Page 9: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults Time-line S-POOL

S-POOL – a brief history

Mid-90s – the program starts

1998 – the first website is online

2012 – The website was relaunched with OpenCms

Page 10: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults Reasons for the relaunch

• Individualization for each client (multi-client capability)

• More functionality, more flexibility (i.e. Login)

• New design for enhanced ease of use

Page 11: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults Functional requirements

• Individualization for clients is flexible

Header (with Logo + Banner) and Footer

Labels and texts by properties-file

• Import of existing content from old CMS

• Easy administration and updating of content by editors

• Simple and quick administration of new clients

Page 12: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults Why OpenCms?

• Open source license

• Use of OAMP Modules and Extensions possible

• Adaptable to a large scale site

• Manage multiple sites with different CSS and Layout

• Java-based

Page 13: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults Basic conditions of the project

Narrow time frame for relaunch:

Only 4 months including specification, setup, development and

testing

Page 14: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults Determine the registration procedure in config-file

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Creating an event portal for young adults Defining different layouts down to sub-folders possible via template properties (header, footer)

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Creating an event portal for young adults List boxes are edited in detail templates (backend)

Page 17: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults List boxes are edited in detail templates (frontend)

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Creating an event portal for young adults Overview

• Technical user – using an external DBMS for user management

• Advanced link management

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Creating an event portal for young adults technical user – using an external DBMS for user management

Preconditions

• Existing database with data of all clients (banks) and customers (end users)

• User data are used and edited outside of OpenCms

External database for user management has to be used

Page 20: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults technical user – using an external DBMS for user management

The page structure in the S-POOL project

client (bank)

customer (end user)

packet (account

type)

Page 21: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults technical user – using an external DBMS for user management

We

bserv

ice

Page 22: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults Advanced link management

Page structure – general content and configuration

configuration files

general content

(content repository)

Page 23: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults Advanced link management

Page structure – clients

clients

(savings banks)

Page 24: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults Advanced link management

Page structure – client specific content

client (bank)

packet (account type)

client/packet

specific content

Page 25: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults Advanced link management

Intention

• Fast content delivery for a lot of clients

• Storing content in a general folder

About 400 files

• Using content in all relevant client folders (as siblings)

• Reuse content

Page 26: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults Advanced link management

What we want

• Showing client related content

• No change of content should be necessary

• Link/image paths in content must be adjusted automatically

Pre-condition

• Similar folder structure for all clients

Page 27: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults Advanced link management

Example: creating general content and roll-out to several clients

1. Create XML content file in „/content-repo/“ (e.g. „heimspiele“)

Page 28: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults Advanced link management

Example: creating general content and roll-out to several clients

2. Add content

Link check works as usual!

Page 29: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults Advanced link management

Example: creating general content and rollout to several clients

3. Create a sibling

Page 30: OpenCms Days 2012 - Creating an event portal for young adults

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Creating an event portal for young adults Advanced link management

Example: creating general content and rollout to several clients

4. publish

Page 31: OpenCms Days 2012 - Creating an event portal for young adults

page 31

Creating an event portal for young adults Advanced link management

How it looks like

individual

image

individual

link

Page 32: OpenCms Days 2012 - Creating an event portal for young adults

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For Questions & Answers,

Feedback:

Stefan Schmidt

Online Manager [email protected]

+49 211/5065-4141

MehrWert Servicegesellschaft mbH

Hansaallee 199

40549 Düsseldorf

Thank you for attending

Kai Schliemann

Senior IT-Consultant [email protected]

+49 7151/94421-10

comundus GmbH

Schüttelgrabenring 3

D-71332 Waiblingen

Creating an event portal for young adults