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Nom du fichier – à compléter Community Presentation

OpenERP IndiaOpenERP Community Meeting

OpenERP IndiaOpenERP Community Meeting

- Mantavya Gajjar, Director -

April 11th, 2012

Nom du fichier – à compléter&A Community Presentation

Agenda

OpenERP India– Company culture– Strengths

Services– Support – Email, Phone & Live chat– On Demand – Offshore– Training (Technical, Functional, Web Add-ons)

From 3 to 100+– Recruitment process– Training Process– Certifications


OpenERP India

• 5 years old company• Started with 3 employees in 2007• Very young and dynamic team• High grasping power with learning attitude • Today we are 100+ employees

– 55% on Research and Development– 35% on Support, Offshore & Trainings– 10% Sales & General Administration

• Well organized teams and process • Empathize on quality and deadlines


OpenERPCompany Culture

OpenERPCompany Culture


Growth by successive revolutions (1/2)

Successive Revolutions

• Changing & Evolving

• Target: big step forward

• Revolution then stabilization

• Everyone contribute

Continuous Evolution

• Mature & Stable

• Target: perfection

• Continuous improvement

• Manager define, employee do


Growth by successive revolutions (2/2)

• Examples:– Mass recruitment, Launch of new offers, young

managers, drastic change in our processes, etc.

• → Promote evolution but accept troubles– Big changes generate troubles & mistakes. We

prefer to make things evolves than to not make mistakes.

• → Rely on people– Every one is important to stabilize the company and

to help handling difficulties


Successes and failures are related

• What makes us grow is our big successes !• We are fast and flexible → we can handle failures

We don't be afraid of troubles, we are free to take responsibilities and move forward.

Example: we recruit people for what they can bring to the company, not because they are perfect. (Developer Example)


A learning company

• At OpenERP India, we learn very quickly !– We develop a unique recruitment program – We build a agile training process – We are a small company but with strong processes

• Because we are open– We learn from each other's mistakes – Critics allows us to improve ourself quickly– Our processes (communication, bugfixes, feedback,

development, recruitment) are open to externals to benefit from feedback and contributions


Employees are our strength !

The success of OpenERP is directly related to everyone's contribution to the growth.

We are a small company:– Each individual makes the difference– We can benefit from each one's forces– Everyone has a role to play– Flat organization & Small decision cycle

OpenERP India as Team:– We are flexible– We play as a team– We can evolve quickly


OpenERP IndiaThe OpenERP India team

OpenERP IndiaThe OpenERP India team


Whole Indian team




Support Level 0 & 1

Vinay Rana – VRA

Manager, Support level 1

4+ years of Experience

Naresh Soni – NCH

Team Leader, OPW / OE Cases

4+ years of Experience

Dhruti Shastri – DSH

Executive, On line Support Level 1

2.5+ years of Experience

Support team process300 cases / month

Support team process300 cases / month

Valencia Rodrigues – VRO

Team Leader, Support Level 0



Offshore

Avadhesh Patel – AVP

Manager, Ofshore Projects.


Mustufa Rangwala – MRA

Manager, Ofshore Projects.


800+ Hrs of trainings

They managed 13+ projects last yearThey managed 13+ projects last year


Training

Riken Bhorania – RCH

Technical Trainer


740+ hrs of trainings

Nikunj Jani – JNI

Manager, Training.


1500+ hrs of trainings


OpenERP IndiaServices we offered

OpenERP IndiaServices we offered


Support

• About the service– Entertain all “How to...” questions– Solutions for functional or technical issues– A dedicated team responsible to work on the Issues– By Email, Phone or Livechat

• 3 Level of support – Level 0 : Dedicated to answer Instantly– Level 1 : Answer in 24 hours – Level 2 : Dedicated to complex questions / bugfix

• Packages – Hour basis – 1, 2, 5 or 10 Hours of packages– Unlimited – 1, 2, 6, 12 Months of packages


Offshore (1/2)

• Why offshore ?– On-demand development service

– Allows you to progress quickly on the project

– Developing a custom modules

– Technical expertise (code quality, speed improvement, coding standard)

– Able to add new feature or changes in framework and client

– Very generalized solutions

• Offshore Team – (A team of OpenERP certified engineers)

– Team of 1 or 2 or up to 10 developers lead by Project Manager

– Development team deliver the module based on technical requirements

– Project Manager will do time estimation, code review, delivery of the project, etc..


Offshore (2/2) : Packages

Resource Price Quantity Total

Developer (OpenERP Certified engineer with min 1 years of Exp.)

220 EUR 30 Days 6600 EUR

Project Manager (OpenERP certified engineer with min 3+ years of Exp.)

300 EUR 30 Days 3000 EUR

TOTAL 9600 EUR

Package : 30 Days of Development Services – 1 Developer / 1 Project Manager

We charge 1/3 of project manager as 1 manager, manages 3 parallel projectsWe charge 1/3 of project manager as 1 manager, manages 3 parallel projects


Trainings (1/2)

• About Training– 40 Hours of Training (Technical / Functional)

– Understand the functional, or development concepts

– Work with the software on a daily basis;

– Install and administer OpenERP;

– Apply general system administrator settings;

– Change existing work-flows

– Develop a new OpenERP module

• Types of Training– Technical Training : Learn how to develop a new module

– Functional Training : Learn how to configure and use OpenERP

– Web addons : Learn to create your own web addons ?

– Sales Training : Know how to sale OpenERP


Trainings (2/2)

• Schedule – Predefined schedule of 48+ trainings (Functional /

Technical)– Schedule available shortly for Web Addons training

• Pricing – Technical & Functional training : As per region– Web Addons training – 2 days : As per region– Web Addons training – 4 days : As per region

Contact to [email protected], or your Account manager

to know more about services or ask for the service

Contact to [email protected], or your Account manager

to know more about services or ask for the service

mailto:[email protected]

mailto:[email protected]


OpenERP IndiaFrom 3 to 100+ employees

OpenERP IndiaFrom 3 to 100+ employees


At OpenERP India's challenge is exciting !

Python is not a commonly used language


But we setup an AGILE process to prepare a OpenERP professionals.

So, now we are ready to make a big change...


Recruitment

• OpenERP in Education– Students will learn OpenERP functional / technical– Generate the big workforce for OpenERP– Try to resolve the problem of partners

• Special recruitment program– Project Trainees– Most of the students are from Computer science– Interviewing students from 40+ colleges in gujarat– Out of 500+ interviews we recruit 30 to 40 students– Recruit in bulk – 30 to 40

Every year we recruit 30 to 40 students, train them and convert them in to EmployeesEvery year we recruit 30 to 40 students, train them and convert them in to Employees


Training process

• Methodology– We have agile, self learning methods

– Lots of exercise, on real problems

– With in 3 month project trainees are ready to work on

– At the end they have to pass Technical certification

• Type of Trainings they follow– Learning python

– Learning OpenERP core framework

– OpenERP Api to create new modules

– OpenERP Web framework

– OpenERP Functional training

• Certifications– Technical certification – after 6 months

– Functional certification – after 1 year


Thank you !Thank you !

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