openid ux summit

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Brian Ellin [email protected] OpenID RP Interfaces A quick history, and button driven sign-in.

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A quick history, and button driven sign-in.

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Page 1: OpenID UX Summit

Brian [email protected]

OpenID RP InterfacesA quick history, and button driven sign-in.

Page 2: OpenID UX Summit

Brian [email protected]

Why OpenID?

Sign in using an account you already have.

Page 3: OpenID UX Summit

Brian [email protected]

Two types of users

1. Those who have heard about OpenID

2. Those that have not

* Chris Messina http://tr.im/mturk_openid

Page 4: OpenID UX Summit

Brian [email protected]

The First OpenID UI

* https://my.pbwiki.com?p=openid

Identifier driven sign-in

Page 5: OpenID UX Summit

Brian [email protected]

User must already have...

1. Heard of OpenID

2. Understand OpenID

3. Have an OpenID

4. Know what URL to type

Page 6: OpenID UX Summit

Brian [email protected]

While many do succeed,others fail

bce123

Page 8: OpenID UX Summit

Brian [email protected]

While many succeed,others fail

friendster

Page 9: OpenID UX Summit

Brian [email protected]

While many succeed,others fail

Hotmail

Page 10: OpenID UX Summit

Brian [email protected]

While many succeed,others fail

elderly

Page 11: OpenID UX Summit

Brian [email protected]

While many succeed,others fail

I HATE YOU!!!!!!!!!!!!!!!!!!!!!!!!LADY GAAAGGGGAAGAGAGAG

Page 12: OpenID UX Summit

Brian [email protected]

While many succeed,others fail

Page 14: OpenID UX Summit

Brian [email protected]

Early attemptsHelp the user figure out OpenID by pattern

Page 16: OpenID UX Summit

Brian [email protected]

Interactive versionsMapquest.com

Page 17: OpenID UX Summit

Brian [email protected]

Interactive versionsblogger.com comments

Page 18: OpenID UX Summit

Brian [email protected]

Interactive Versionsidselector

Page 19: OpenID UX Summit

Brian [email protected]

Interactive VersionsClickpass

Page 20: OpenID UX Summit

Brian [email protected]

Provider driven sign-in

yahoo.com

Page 21: OpenID UX Summit

Brian [email protected]

Leads to provider-choice based interfaces

Page 22: OpenID UX Summit

Brian [email protected]

Users identify with different brands

Example: Interscope Records / AFI

Page 25: OpenID UX Summit

Brian [email protected]

A choice of providers

RPX Plaxo

Page 26: OpenID UX Summit

Brian [email protected]

That also supports identifier driven sign-in

RPX Plaxo

Page 27: OpenID UX Summit

Brian [email protected]

Challenges facing button driven sign-in

• Multiple brand affinities:

“I trust Google and Yahoo!”

• Unclear which will choice provide the best experience. Brand is king.

Page 28: OpenID UX Summit

Brian [email protected]

Return user experienceCan be optimized by remembering a user’s provider.

But, the choice will be lost when switching computers or browsers

Page 29: OpenID UX Summit

Brian [email protected]

Changing providers on the return visit is bad.

Many users do not understand that changing from Google to Yahoo will sign them in to a different account.

https://me.yahoo.com/a/K50GPxAQlP7SurZs6H30Q0PnmAs-#45323

https://www.google.com/accounts/o8/id?id=AItOawl8skT4dN5ioUHAo5wDgtopkYcR1HvZZxM

Page 30: OpenID UX Summit

Brian [email protected]

Cannot remove choices

X

Anyone who has used that provider won’t be able to sign-in again

Page 31: OpenID UX Summit

Brian [email protected]

Every RP has different needs and a different audience...