opening the pandora's box
TRANSCRIPT
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Opening thePandoras box
A classic 9 step method
of
Case study analysis
SCMS KOCHI
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What is a Case??????
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Case studies rarelyhave right or wronganswers
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Step
ONE
Task- Become familiar with the
substance of the case
What are the facts?
What is the happening?
Is all relevant information
available to you?
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Step
TWO
Task- Determine the central issues
What decisions need to be made?
Who is responsible for taking
decisions?
What factors, issues, consequencesneed to be taken to account?
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STEPTHREE
Task- Identify the goals and
objectives to be achieved
What outcomes are possible?
Which are desirable?
Which objectives are most
important and to whom?
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STEPFOUR
Task- Ascertain the resources
and constraints
What are the major obstacles?
Which forces support andoppose which action?
Which resources can be
marshaled in for support?
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STEPFIVE
Task- Ascertain the nature of
conflicts
What is the substance of
conflicts?
Can conflicting positions and
plans be reconciled?
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STEPSIX
Task- Identify the dynamics of
behavior
Who is exercising leadership?
Are there interpersonal conflicts?
Are the persons involved
effective in support of their
respective positions?
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STEP
SEVEN
Task- Determine the major
alternatives
Are there ideas and strategies
that have not been presented?
Is compromise possible?
Are the alternatives mutuallyexclusive?
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STEP
EIGHT
Task- Assess the consequences of
a likely decision and action What actions are likely to result from
the decisions made?
What unintended consequences mightarise?
What are the short and long term
consequences for individuals andinstitutions?
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STEPNINE
Task- Consider the appropriate
strategies and priorities What are the most effective ways
of achieving and implementing
the objectives and decisions?
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Andfinally.
List down the most major issue
and the best solution
Provide a solid conclusion
Also give a title for the case
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Presenting the case analysis1. Give proper title to the case
2. Summary of the case (briefly explain about the entirecase in one paragraph)
3. Problem Identification
1. Identify the Major issues.
2. Identify the Minor issues.
4. Specify the alternatives to solve the issues.
5. Analyzing each alternatives .
6. Selecting the most suitable alternative as the bestalternative.
7. Conclusion.
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Thank YouReferences
HBR : how to analyze a case
Excerpted from The case
study handbook