openthreads: the community of mailing lists presented at foss4g-na
DESCRIPTION
OpenThreads is a platform for analysis and visualization of mailing lists. The tools included here make it possible to parse the conversations from pipermail and mailman lists into participants, messages, and threads for visualization and analysis. Our goal is to create an open platform that everyone can use to analyze their communities, with a goal of provoking conversation around how open our communities are and how to continue to improve upon the quality and diversity of that openness. See https://github.com/elationfoundation/openThreads for more info!TRANSCRIPT
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OpenThreadsthe community of open source mailing lists
@alyssapwright@georgiamoon
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mapmeter.commapmeter.com
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Hello.From awright at opengeo.org From georgia at opentechinstitute.org Thu May 23 1:00:18 2013Subject: [openthreads] hello?
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Hello Community.Together we create software of value.
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Hello World.Together we bring that value to a global
community.
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We Get That.
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“Increase involvement of the community”“Increase the number of code contributors”
deegree: 2010 report
OSGeo Annual Report
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“Need more community feedback”More volunteers for documentation, manuals and tutorials
OSGeo Annual Report
mapbender: 2010 report
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“Need more people to advocate for OSGeo”and help translate documentation!
OSGeo Annual Report
francophone chapter: 2010 report
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Where is our “Community”?
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mailing lists!
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Who is our community?The specifics of the gender gap
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-----interactive session!-----
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% of women in technology?
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27%% of women in technology?
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% of women in wikipedia?
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% of women in wikipedia?
9%
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% of women speakers at this conference?
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% of women speakers at this conference?
7%
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% of women in VGI?
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% of women in VGI?
3%
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% of women in FOSS?
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1%% of women in FOSS?
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Is this a problem?(We have been asked this question.)
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“Maybe girls don’t like math,
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or maps,
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or open stuff.”(paraphrased)
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“Sure. Maybe FOSS4G
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is a man’s field,
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like construction work- @alyssapwright
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or firefighting.”- @alyssapwright
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(was that uncomfortable?)
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(is this better?)
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Maybe we all accept(deep breath)
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This is a problem.
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We want our tools to continue to grow and add value.
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We want our software to reach new populations.
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We want our solutions to be even better.
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We need more men and more women.
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The collective intelligence of
diversity
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not only expands the reach of our community
The collective intelligence of
diversity
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but the sustainability of our tools.
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Because
technology
is created in a certain context, in certain conversations.
Lam et al 2011 | Callahan & Herring 2011
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The future of our work depends on attracting more
white males
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and more other under-represented groups.
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OK. No big deal.We fix problems all day.
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So let’s look at why.Why the FOSS discrepancy?
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There are many possible reasons...
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Maybe women have different communication styles than men.
Judd Atkin, 2012
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Maybe the few restrictions on how people treat each other creates permission for discrimination.
Reagle, 2013
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Maybe there is inertia. I mean, this was a community started by a lot of men, with a particular ideology...why fight old men?
Judd Atkin, 2012
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Maybe there’s a incentive and motivation gap. (e.g., Women and men relate to competition differently.)
Judd Atkin, 2012
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Maybe there’s active hostility towards difference.
Wikipedia, 2012
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-----side bar-----
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% of women who reported being assaulted, attacked, or treated poorly
by colleagues on projects?
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30%% of women who reported being
assaulted, attacked, or treated poorly by colleagues on projects?
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-----that’s a lot of hounds-----
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and we are all responsible.
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Too many of us have witnessed:
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The mailing list temper tantrum.
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The joust for technical supremacy.
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The snub of a newbie.
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And many more have simply hesitated...
to ask for help, to participate, to engage, to question.
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We all know that are online communications are complicated spaces, full of complicated relationships,
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and cats.
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OpenThreadslooks at those relationships
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OpenThreadslooks to structure that context
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and leaves the cats alone.
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Methodology
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00
Assemble the TeamSeamus Tuohy
Tech Lead | Rhetorical Analysis (Open Technology Institute)
Georgia Bullen Creative Lead | Data Visualization (Open Technology Institute)
Alyssa Wright Product Manager | Professional Nagging (OpenGeo)
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01
Frame the ProblemOpen Government
Memorandum for the Heads of Executive Departments and Agencies
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02
Ask the Questions
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03
Structure the DataParticipant
author of an email
Message body of an email
Thread series of messages posted as replies to each other
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03
participantparticipantIDtotalPostsaverageRepliesstarter : threads started / total #engagement : Average number of replies a user has per threadresponse : replies/ totalcontrol : # of replies / # threads started by participanttimeSpent : total time spentnamelistgenderentryTimelastPostmessagesthreadstype: participant
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03
messagemsgIDlistminutes : time spent metric - words per email (given a words per minute count)msgType : message type, categorical (forward, question, reply, ...)date : sent timedategender : gender of the senderthreadIDparticipantIDtype: message
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03
threadthreadIDwritingTime : minutes spentliststart timedateend timedatecalendarTime: total calendar time of the threadgenderBalance : count of genderparticipantsmessagestype: thread
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04
Parse the Mailing Lists Types
discussion | user | developer
Format pipermail | mailman
TechnologycouchDB | python | d3
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04
https://github.com/elationfoundation/openThreads
github
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04
discussion: libtechuser: talk-us
developer: postgis-dev
Initial Mailing Lists
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05
Visualize to Analyze
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Technical ChallengesPeople use multiple e-mails/names
identifying the identity behind a voice can be difficult
Gender is difficult to parse requires community review
Headers: Standardized Bodies: Not Standardized
Email datesvaries in format
05
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06
What’s Next?Scores
activity | influence | relation
Lists your lists | google groups
Communityunderstand behavior patterns across communities
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06
Activity ScoreQuantity of initiated messagesQuantity of responsesTime taken to respond
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06
Influence ScoreInitiated conversationsRatio of initial poster vs others in the threadDialogue with new people
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06
Relation ScoreMale > Male | Female > FemaleMale > Female | Female > Male
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06
Google Groupscan’t export data from google groups.can only retrieve messages one-by-one.
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06
Join us!more lists + more questions + more visualizations + more analysis + more awareness + more self-reflection + more focused initiatives =
more diversity + better software
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Tactics of InclusionThe party bag
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GNOME
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Internship for GNOME project 10 OSS project involved
Success
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Address women directly.Accept non-students and non-coders. Connect women with mentors. Require a contributionNo pressure for really ambitious projects.
Approach
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Etsy
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GNOMEattracted 500% more female engineers
Success
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GNOME
Invest trained junior women for hiring
Partneralliances with other organizations
Make a Public Standsuccess breeds success
Approach
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Recommendation
Address GenderMake gender an explicit part of any intervention. Increasing gender increases representation of other groups as well.
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Personal RecommendationConsciously come from a place of trust. Do not attack. Make a public commitment.Talk openly about what’s not working.Use research to focus on action.
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Appendix
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random imagesmaybe for later
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technical challengesPeople use multiple e-mails/names
identifying the identity behind a voice can be difficult
Gender is difficult to parse requires community review
Headers: Standardized Bodies: Not Standardized
Email datesvaries in format
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our methodology
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our methodology
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our
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breaking. mailing lists can be