opentouch™ suite for the smb€¦ · and 16 voip channels, as well as a 2-gb memory card. only a...

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OPENTOUCH™ SUITE FOR THE SMB Address all your communication and data needs

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Page 1: OPENTOUCH™ SUITE FOR THE SMB€¦ · and 16 VoIP channels, as well as a 2-GB memory card. Only a hard disk is required for more than 30 hours voicemail capacity and a Call Center

OPENTOUCH™ SUITE FOR THE SMBAddressallyourcommunicationanddataneeds

Page 2: OPENTOUCH™ SUITE FOR THE SMB€¦ · and 16 VoIP channels, as well as a 2-GB memory card. Only a hard disk is required for more than 30 hours voicemail capacity and a Call Center

POWERFUL COMMUNICATION SERVER

OmniPCX Office Rich Communication Edition (RCE)Flexible communication server for small and medium- sized enterprises

OmniPCX Office RCE Compact• Wall-mountedcabinet• Fanlessdesign• For6to18digital/analogusers• Forupto200IPusers

19-inch cabinet

Modulardesignforoptimalex-pandability:

OmniPCX Office RCE Small• CPUslot+2universalslotsOmniPCX Office RCE Medium

• CPUslot+5universalslots

OmniPCX Office RCE Large• CPUslot+8slots(4areuniversal)

Allplatformsareequippedwithahigh-performancePowerCPUand16VoIPchannels,aswellasa2-GBmemorycard.Onlyaharddiskisrequiredformorethan30hoursvoicemailcapacityandaCallCenterstatisticmodule.

Features directly embedded• Personalassistant• 10minutescustomizedmusiconholdand4systemlanguages

• Voicemailandusermailboxgreetingwith2portsand60minutesofvoicemailstorage

• 4VoIPchannellicenses• 200PIMphonybasicuserlicenses

Additional options• AutomatedAttendant(AA),MultipleAA(MLAA)

• SIPandCTIOpenness• SIPtrunking

OmniPCXOfficeRCECompact

OmniPCXOfficeRCESmall

OmniPCXOfficeRCEMedium

OmniPCXOfficeRCELarge

Page 3: OPENTOUCH™ SUITE FOR THE SMB€¦ · and 16 VoIP channels, as well as a 2-GB memory card. Only a hard disk is required for more than 30 hours voicemail capacity and a Call Center

EFFICIENT COMMUNICATIONS AND MOBILITY

Off-Site Mobility

One-number services• Makethemobilephoneanofficeextension

• Improveaccessibilitythroughasinglebusinessnumber

• Workonanymobilephone

My IC Mobile for iPhone and for Android

• Dedicatedclientsforbothdevices• AvailablefordownloadfromAppleStoreandGooglePlayApplicationStore

• Forwardingoptions,featuresinconversation,call-by-name,contactlist,visualvoicemail,calllog

• Onephone,onenumberandonevoicemail,on-siteoroff-site

• Getaccesstothecorporatedirectory,communicationlogandcontactlisttosetupyourcalls

Efficient Welcome

My IC Web for Office • Aweb-basedsolutionforcallhandling,whichcanbeusedwithastandardbrowser

• Anyphonecanbeusedasanextension

• Optimalforuseoff-siteorathome

PIMphony• Yourpersonalcommunicationmanager

• IncomingandoutgoingcallscanbecontrolledfromaWindowsPCclient

• Programmablesoftkeysforinstantoutgoingcalls

• AvailableinBasic,Pro,TeamandAttendantversionsandasastandaloneIPsoftphone

Intelligent call distribution• Professionalgreetingandincreaseincustomersatisfaction

• Upto8groupsand32activeagents

• PCapplicationstosupportcallhandling:AgentAssistant,SupervisorConsole,StatisticManager

MyICMobileforiPhone

MyICMobileforAndroid

MyICWebforOffice

SupervisorConsole

PIMphonyTeam

Feature-rich applications for improved call-handlingCommunication solutions to increase productivity and keep you connected to your business anytime, anywhere

Page 4: OPENTOUCH™ SUITE FOR THE SMB€¦ · and 16 VoIP channels, as well as a 2-GB memory card. Only a hard disk is required for more than 30 hours voicemail capacity and a Call Center

WIRELINE PHONES

8 Series IP Touch and 9 Series Digital phonesTerminals for professional IP or digital telephony

• Adjustablegraphicaldisplay,IPTouch4068withcolordisplay

• 1x20characterdisplay(IPTouch4008,IPTouch4018anddigitalphone4019)

• Alphabetickeyboard,call-by-name• Directaccesstodirectory,tomailbox

• Hands-free(4019onlyopenlistening),loudspeaker,mutekey

• Redialkey• Programmablesoft-keys

Special features of the 8 Series IP Touch:

• Localandexternalpowersupply• AdditionalEthernetportwithswitchtoconnectaPCbehindaphone(excepton4008)

• Quality-of-Service(QoS):Layer2/Layer3-QoS

• Ethernetconnectivity:GigabitEthernet(4028/4038/4068)andFastEthernet(4018)

• Wide-bandcomforthandset(exceptfor4008and4019)

OmniTouch 8082 My IC Phone The smartphone for your desk

• 7-inchscreenwithgraphicaldisplay

• Capacitivetouch-screen• Individuallycustomizableuserinterface

• Wide-bandaudioquality• Bluetoothhandset• PoweroverEthernet• Lowerpowerconsumption

Conferencing Phone Plug-and-play audio conferencing

OmniTouch 4135 IP Conference Phone

• ASIP-basedconferencingphonewithupto4simultaneousconnections

4038/40394068 4028/4029 4018/4019 4008

Page 5: OPENTOUCH™ SUITE FOR THE SMB€¦ · and 16 VoIP channels, as well as a 2-GB memory card. Only a hard disk is required for more than 30 hours voicemail capacity and a Call Center

WIRELESS PHONES

DECT HandsetsFor mobile communication within the company

400 DECT / 3OOEX DECT Handset• Headsetconnector• Colordisplay• 300EXdesignedforspecificenvironments

500 DECT Handset• Bluetooth-capable,IP54-compliant• Alarm/locatorfunction(alarmserverrequired)

8232 DECT Handset• Colordisplay• Headsetconnector• Mini-USBportonthechargingcradle

Voice over WLAN phonesMobile voice communication over wireless LAN

OmniTouch 8118 WLAN Handset• Blackandwhitedisplay• Vibratemode• Headsetconnector

OmniTouch 8128 WLAN Handset

Allthe8118featuresplus…• Push-to-talkfeature• Colordisplay• Hands-free

500DECT400DECT/300EXDECT

8232DECT OmniTouch8118

OmniTouch8128

Page 6: OPENTOUCH™ SUITE FOR THE SMB€¦ · and 16 VoIP channels, as well as a 2-GB memory card. Only a hard disk is required for more than 30 hours voicemail capacity and a Call Center

TEAMWORK AND COLLABORATION

Teamwork and CollaborationHelp your team work together

LifeSize Passport Connect, Passport, Express 220, Team 220

• Intuitiveuserinterfacewithaname-baseddirectory,presenceicons,search

• Point-to-pointHDvideocommunications

• Shareandreceivepresentations

LifeSize Connection• Cloud-basedservicesopennewopportunitiesforSMBswithouttheneedforfront-endinvestments

OmniTouch My Teamwork Office Edition

• Software-andbrowser-basedsolutiondeployedon-sitewithnoproprietaryhardwareorclientdownloadrequired

• Conference• Recording• Sharingdocuments,desktopandmore

RCE Fax Server• Forsending,receivingandhandlingdigitalizedfaxes

• Accessviaawebportal,theemailclientordirectlyfromadocumentwithaprint-to-faxplug-in

• Back-upandrestorefunction

Page 7: OPENTOUCH™ SUITE FOR THE SMB€¦ · and 16 VoIP channels, as well as a 2-GB memory card. Only a hard disk is required for more than 30 hours voicemail capacity and a Call Center

NETWORK INFRASTRUCTURE

LAN infrastructureCost savings with a single infrastructure for voice and data services with or without Power Over Ethernet

Voice-over-WLAN infrastructureCost savings with a single infrastructure for voice and data services

OmniAccess RAP-2WG and RAP-5WN

• Singleradio802.11b/g• Forthehomeofficeandexternalextensions

Wi-Fi® access points: • OmniAccessAP92,AP93(Singleradio,dualband),AP105(dualradio)andIAP92-93-105

• IEEE802.3afPoweroverEthernet(PoE)sourcing

• IEEE802.11a/b/g/n

OmniSwitch 6250 • FastEthernetswitch• 24and48ports

OmniSwitch 6400 • GigabitEthernetswitch

• 24and48ports

OmniSwitch 6450 • GigabitEthernetswitch

• 10,24and48ports

OmniAccess 4306/G • WLANswitchupto8accesspoints

OmniAccess 4306G WLAN-Switch• WLANswitchupto16accesspoints

Page 8: OPENTOUCH™ SUITE FOR THE SMB€¦ · and 16 VoIP channels, as well as a 2-GB memory card. Only a hard disk is required for more than 30 hours voicemail capacity and a Call Center

ContactyourAlcatel-LucentresellertofindoutmoreaboutOpenTouch™SuiteforSMB.

www.alcatel-lucent.comAlcatel,Lucent,Alcatel-LucentandtheAlcatel-LucentlogoaretrademarksofAlcatel-Lucent.Allothertrademarksarethepropertyoftheirrespectiveowners.Theinformationpresentedissubjecttochangewithoutnotice.Alcatel-Lucentassumesnoresponsibilityforinaccuraciescontainedherein.Photos:Alcatel-Lucent.Copyright©2012Alcatel-Lucent.Allrightsreserved.2012044471