operating and installation instructions washer and installation instructions washer to prevent...

Operating and Installation InstructionsWasher

To prevent accidents and appliance damage, read these instructionsbefore installation or use.

en-US M.-Nr. 10 210 820

Contents

2

IMPORTANT SAFETY INSTRUCTIONS ................................................................ 4

Caring for the environment .................................................................................. 7

Guide to the washer .............................................................................................. 8Control panel ........................................................................................................... 8Display function....................................................................................................... 9

Before using for the first time ............................................................................ 10Setting the display language................................................................................. 10

1. Prepare the laundry......................................................................................... 11

2. Load the laundry.............................................................................................. 12

3. Select a program ............................................................................................. 13

4. Selecting program settings ............................................................................ 14

5. Add detergent .................................................................................................. 16

6. Start the program - Program end .................................................................. 19

Spin cycle ............................................................................................................. 21

Delay Start............................................................................................................ 22

Program guide ..................................................................................................... 23

Changing the programme sequence ................................................................. 27Canceling a program ............................................................................................. 27Interrupting a program........................................................................................... 27Changing a program.............................................................................................. 27Adding/removing laundry during a wash program ................................................ 28Preparing your appliance for an extended vacation.............................................. 28

Detergent ............................................................................................................. 29Miele-recommended detergents ........................................................................... 30General detergent recommendations.................................................................... 31

Cleaning and care ............................................................................................... 32Cleaning the drum................................................................................................. 32Cleaning the exterior and control panel ................................................................ 32Cleaning the detergent dispensing drawer ........................................................... 32Cleaning the liquid detergent inserts..................................................................... 33Cleaning the water inlet filter ................................................................................. 34

Contents

3

Frequently asked questions ............................................................................... 35Problem solving guide........................................................................................... 35A wash program cannot be started....................................................................... 35The following fault message appears in the display and the programhas been canceled ................................................................................................ 36A message appears in the display at the end of the program .............................. 37General problems with the washer........................................................................ 37Poor wash results .................................................................................................. 38The drum door cannot be opened ........................................................................ 39Opening the drum door during a power failure ..................................................... 40

Draining the washing machine ......................................................................... 40Opening the drum door .................................................................................... 41

After sales service ............................................................................................... 42Repairs .................................................................................................................. 42Optional accessories............................................................................................. 42MieleCare .............................................................................................................. 42

Installation............................................................................................................ 44Front view .............................................................................................................. 44Rear view............................................................................................................... 45Installation site....................................................................................................... 46Installation ............................................................................................................. 46Removing the shipping struts ............................................................................... 46Refitting the shipping struts .................................................................................. 48Leveling the machine............................................................................................. 49Screwing out and adjusting the feet...................................................................... 49Water connection .................................................................................................. 50

The water protection system............................................................................ 50Hot and cold water connection ........................................................................ 51Reprogramming to cold water operation.......................................................... 52Drainage ........................................................................................................... 52

Electrical connection ............................................................................................. 53

Setting the language ........................................................................................... 54

IMPORTANT SAFETY INSTRUCTIONS

4

WARNING

To reduce the risk of fire, electric shock or injury to persons whileusing your appliance follow basic safety precautions, including thefollowing:

Read all instructions before using the appliance.

GROUNDING INSTRUCTIONSThis appliance must be grounded. In the event of a malfunction orbreakdown, grounding will reduce the risk of electric shock byproviding a path of least resistance for electric current. Thisappliance is equipped with a cord having an equipmentgroundingconductor and a grounding plug. The plug must be plugged into anappropriate outlet that is properly installed and grounded inaccordance with all local codes and ordinances.

WARNING - Improper connection of the equipment-groundingconductor may result in a risk of electric shock. Check with aqualified electrician if you are in doubt as to whether the appliance isproperly grounded.

Do not modify the plug provided with the appliance - if it will notfit the outlet, have a proper outlet installed by a qualified electrician.

Do not install or use a washer with visible damage.

Do not install or store this appliance where it will be exposed tothe weather.

Do not install your washing machine where temperatures belowfreezing may occur. Frozen hoses may burst under pressure. Thereliability of the electronic control unit may be impaired attemperatures below freezing.


5

Before connecting the machine, ensure that the connection dataon the data plate (fusing, voltage and frequency) match the mainselectrical supply. If in doubt contact an electrician.

Do not use an extension cord to connect this appliance to thepower supply. Extension cords do not guarantee the required safetyof the appliance (e.g. danger of overheating).

This appliance is not designed for maritime use or for use inmobile installations such as recreational vehicles or aircraft.However, under certain conditions it may be possible for aninstallation in these applications. Please contact the Miele TechnicalService Dept. with specific requirements.

Do not repair or replace any part of the appliance or attempt anyservicing unless specifically recommended in these operatinginstructions.

If the power cord is damaged it must only be replaced by a MieleService technician with a genuine Miele power cord.

Under certain conditions, hydrogen gas may be produced in a hotwater system that has not been used for 2 weeks or more.HYDROGEN GAS IS EXPLOSIVE. If the hot water system has notbeen used for such a period, turn on all hot water faucets and let thewater flow from each for several minutes before using the washingmachine. This will release any built-up hydrogen gas. Do not smokeor use an open flame during this time, the gas is flammable.

Before the appliance is removed for service or discarded, removethe door.


6

Use

Do not allow children to play on or in the appliance. Closesupervision is necessary when the appliance is used near children.

The drum door glass will be hot when washing at very hightemperatures. Do not touch the glass. Danger of burns! Keepchildren away from the washer when in use.

Only use the washing machine to wash items which are specifiedby the manufacturer to be machine washable on the fabric carelabel. Any other applications may be dangerous.

Do not wash articles that have been previously cleaned, washed,soaked or spotted with gasoline, dry-cleaning solvents or otherflammable substances. These articles give off vapors that couldignite or explode. Do not add these items to the wash load.

Do not add gasoline, dry-cleaning solvents, or other flammable orexplosive substances to the wash water. These substances give offvapors which could ignite or explode.

Do not use cleaning solvents on or near the machine or thecontrols. Contact with cleaning solvents will damage the surface..

Do not reach into the appliance if the drum is moving.

Do not tamper with the controls.

SAVE THESE INSTRUCTIONS

Caring for the environment

7

Disposal of the packingmaterialThe cardboard box and packingmaterials protect the appliance duringshipping. They have been designed tobe biodegradable and recyclable.

Ensure that any plastic wrappings,bags, etc. are disposed of safely andkept out of the reach of children.Danger of suffocation!

Disposal of your old applianceElectrical and electronic appliancescontain valuable materials. They alsocontain certain substances, compoundsand components which were essentialfor the proper functioning and safe useof the equipment. Handling thesematerials improperly by disposing ofthem in your household waste can beharmful to your health and theenvironment. Therefore, please do notdispose of your old appliance withregular household waste and followlocal regulations on proper disposal.

Consult with local authorities, dealers orMiele in order to dispose of and recycleelectrical and electronic appliances.Miele assumes no responsibility fordeleting any personal data left on theappliance being disposed. Pleaseensure that your old appliance is keptaway from children until removal.Observe safety requirements forappliances that may tip over or pose anentrapment hazard.

Guide to the washer

8

Control panel

a Program buttonsTo select a wash program

b Option buttonsSpecial features to enhance a washprogram

c PC IndicatorAllows a service technician to checkand update the wash programs

d Delay Start buttonTo delay the start of a program

e Display with Menu buttonsSee more information on thefollowing pages

f Start buttonStarts the selected wash program

g Cancel buttonSwitches back to the previous menuduring program selection or cancelsthe running program

h On/Off buttonTurns the machine on and off

i Door buttonOpens the drum door

Guide to the washer

9

Display functionThe display allows you to operate andselect various functions of the washer.

Selection and display of programsettings

– Temperature selection

– Spin speed selection

– Delay start

– Display of an approximate programrunning time

Program selection using the display

By pressing the MasterCare button, youcan select from the following programs:

– Extra White

– Delicates

– Denim / Jeans

– Dress shirts

– Pillows

– Outerwear

– Table linens

– Beach towels

– Express

– Drain / Spin

– Quick rinse

Menu buttons

Various settings can be made with theMenu buttonsThe values above the vertical line canbe adjusted and/or confirmed.

Example:

Duration: 1:02 h

Warm Max spin

Pressing the left menu button Warmallows to adjust the temperature. TheHigh spin button allows you to adjustthe spin speed.

Example:

MasterCare

OK

Extra White

With the button additional programscan be selected and confirmed with theOK button.

Before using for the first time

10

The appliance must be correctlyinstalled and connected before thefirst use. Please see the "Installationinstructions."This washing machine hasundergone thorough testing in thefactory, there may be some residualwater in the drum from this process.

Running a spin cycle before the first useis, for safety reasons, not possible. Toactivate the spin cycle a wash programmust be run without laundry ordetergent.

Turn on the water supply.

Press the I-On / 0-Offbutton. Thewasher is turned on.

The Welcome screen shows once thewasher is turned on for the first time.

The Welcome screen will not show afterthe washer has run for more than 1hour.

The display now shows the languagesetting.

Setting the display languageThe default setting for the displaylanguage is German. The displaylanguage can be adjusted.

Language

OKdeutsch

Select the desired language bypressing the left menu button Confirm the setting with the right OKbutton.

Shipping strut reminder

The shipping struts must beremoved before the first use to avoidmachine damage.

Confirm that the shipping struts havebeen removed by pressing OK.

The washer is now ready for the firstuse.

Starting the first wash program

Select program

Press the program button Sanitize.

Press the Start button.

Once the program has finished the firstuse is complete. The washer can beused.

1. Prepare the laundry

11

Empty all pockets.

Foreign objects left in pockets(e.g. nails, coins, paper clips, etc.)can cause damage to clothes andthe machine.

Sort the laundry

Only wash items that are labeledmachine washable by the manufacturer.Most garments have a fabric care labelin the collar or side seam.

Sort the laundry by care label andcolor.

Tip: Dark fabrics often bleed the firstfew times they are washed. They shouldbe washed separately several timesbefore being included in a mixed load.

Pre-treating stains

Badly soiled areas, stains etc. shouldbe cleaned as soon as possible,preferably while still fresh. Dab stainswith a damp light colored cloth. Donot rub!

Solvent-based cleaners (e.g.,benzene) can damage plastic parts.When pre-treating a stain, make surethat plastic parts do not come intocontact with cleaning agent.

Chemical (solvent-based)cleaning agents can cause damagein the washing machine.Never use such cleaning agents inthe washing machine!

General tips

– Curtains: Remove any lead weightsor strips before washing.

– Loose bra underwires should beremoved or sewn in place beforewashing.

– Close zippers, hooks and eyeletsbefore washing.

– Comforter covers and pillowcasesshould be fastened to prevent smallitems from rolling inside of them.

Do not wash items with the symbol on the fabric care label.

2. Load the laundry

12

Turn on the washer

Press the I-On / 0-Off button.

The washer is turned on and The drumlight is on.

Tip: The drum light turns offautomatically after five minutes. To turnthe light on again press the Doorbutton.

Load the laundry

Press the Door button.

The drum door is open.

Load the laundry loosely into thedrum.

For best results, wash mixed loads ofsmall and large items. This will improvewashing effectiveness and helpdistribute the load evenly.

Water consumption and energy usageare determined by the size of the load.

The washer automatically adjusts theamount of water to conserve water andenergy when washing smaller loads.The time remaining will automatically beadjusted to reflect a shorter washprogram.

To prevent damage to the door sealand clothing, make sure that thereare no clothes caught between thedrum door and the seal.

Close the drum door.

3. Select a program

13

A. Program selection usingprogram buttons

Press the button to select the desiredwashing program.

The relevant indicator light will light up.

B. Program selection via theMasterCare button

Press the MasterCare button.

The following appears in the display:

MasterCare

OK

Extra White

With the left button , page down

through the selection list.

The desired program is on the display:

Confirm the program with the rightbutton OK.

4. Selecting program settings

14

Select a temperature and/orspin speedPrograms via program buttons

Duration: 1:02 h

Warm Max spin

Press the left menu button Warm tochange the temperature and pressthe right menu button Max. Spin tochange the spin speed.

Programs via the MasterCare button

Duration: 1:16 h

Hot Max spin

Extra White

Press the left menu button Hot tochange the temperature and pressthe right menu button Max. Spin tochange the spin speed.

Select an option

Select the desired Option with therespective button.

Once an Option is selected, theindicator lights.

Tip: If an Option cannot be selected,the wash program does not permit it.See the "Program Guide" to determinewhich Option is selectable for eachprogram.

Heavy Soil

For heavily soiled laundry or stubborndried on stains.

A pre-wash takes place and the washtime for the main wash is extended.

Extended

For laundry with normal to heavy soilingor stains

The main wash cycle time for the washprogram is extended.

4. Selecting program settings

15

Sensitive

An additional final rinse washes awaydetergent residue and scents.

An additional rinse takes place.

Buzzer

A buzzer signals the end of the washprogram or after Hold. The buzzersounds until the washer is turned off.The buzzer volume can be adjusted.

Adjusting the buzzer volume

No program is selected.

Press the "Buzzer" button until thedisplay shows:

Volume setting

OK

Press the left menu button to

adjust the buzzer volume.

Confirm with OK.

Switching on delay startThe start of a program can be delayedfrom 30 minutes up to 24 hours.

Switch on the delay start (if desired).

Please see "Delay start" for moreinformation.

5. Add detergent

16

Front loading washing machinesrequire special high efficiencydetergents. Closely follow therequirements of the detergentmanufacturer.

Use detergent according to the laundrysoiling.

Use less for smaller loads.

Light soiling

No soiling or stains are visible.

Normal soiling

Some visible soiling or a few lightstains.

Heavy soiling

Very visible soiling or stains.

Use the Heavy soil function and split thedetergent in the Heavy soilcompartment as described.

Too little detergent may cause:

– laundry to not be cleaned effectivelyand become gray and stiff over time.

– grease to not be completely washedfrom the laundry.

– calcium deposits on the heater.

Too much detergent may cause:

– oversudsing with poor wash, rinseand spin results.

– a higher water usage, because of anextra rinse which is automaticallyadded

– a higher environmental burden.

5. Add detergent

17

Using liquid detergent

Pull out the detergent dispenserdrawer and add detergent to thecompartments.

Detergent for Heavy Soil

Only add detergent (1/3 of the totalamount recommended) to the compartment, if the Heavy Soil option isselected

OR

Bleach

Add bleach to compartment asdescribed by the manufacturer.

Do not use the Heavy Soil option.

Once the main wash cycle has finishedthe bleach will automatically be rinsedfrom the compartment.

Detergent for the main wash

Fabric softener or liquid starch

Close the detergent drawer.

Use of bleachBleach removes stubborn stains.

Observe the following prerequisites:

– Use liquid detergent.Heavy-duty powder detergentalready contains a bleach and thusthe use of an additional liquidbleaching agent is notrecommended.

– Do not select the Heavy Soil option.If this option is selected, the bleachwill be prematurely added.

Dispensing of bleach

Only use when the insert for liquiddetergent is in place.The Heavy Soil option may not beselected.

Fill the bleach in the compartment according to the manufacturer'sspecifications.

The bleach is added automatically afterthe main wash.

5. Add detergent

18

Using powder detergent

Liquid detergent inserts come alreadyinserted in the detergentcompartments. To use powderdetergent remove the inserts.

Remove the inserts from bothcompartments and .

Tip: Replace the inserts in thecompartments before using liquiddetergent.

Dispensing fabric softener orliquid starchFabric softenerMakes fabrics feel softer and reducesstatic cling in the dryer.

Mild liquid starchA synthetic starch wash that givesfabrics some stiffness.

StarchGives the fabrics stiffness and volume.

Add the fabric softener, mild liquidstarch or starch to compartment .Do not exceed the maximum filllevel marked inside thecompartment.

The fabric softener / liquid starch will bedispensed during the final rinse. A smallamount of water will remain in thecompartment at the end of the program .

If starching frequently, clean thedispenser compartment andespecially the siphon tube.

6. Start the program - Program end

19

Press the flashing Start button.

If the delay start is set, the remainingtimes elapses in the display. Once thedelayed start time has elapsed orimmediately after the program start, theapproximate program running time isdisplayed. The overall program timemay be shortened or lengthened.

Additionally the sequence cycle isdisplayed. The washer shows thecurrent program step.

The drum light turns off once theprogram starts.

Activate the Child Lock (ifdesired)The Child Lock can be activated toprevent a child from canceling theprogram and opening the door at theend of a program.

Press and hold the Heavy soil buttonuntil the display shows:Locked

Deactivate the Child Lock

Press the "Heavy soil" button until thedisplay shows:Ready to use

Tip: Once the program has finished, theChild Lock must be deactivated.

6. Start the program - Program end

20

Program endDuring the "Anti-crease" program thedisplay shows Anti-crease alternatingwith End.

Open the drum door.

Remove the laundry.

Check the drum for any missedpieces of laundry. Items inadvertentlyleft in the washer may be damaged(e.g. shrink or discolor) during thenext wash cycle.

Check the folds of the door seal forany small articles.

Close the drum door.

Activate the Child Lock.

So children or animals do not find theirway into the drum.

Spin cycle

21

Final spin speed

Program

Normal Max spin

Wrinkle-free High spin

Sanitize Max spin

Handwash Med spin

Woolens High spin

Silk Slow spin

Custom Max spin

Extra White Max spin

Delicates Med spin

Denim/Jeans High spin

Dress shirts Med spin

Pillows High spin

Outerwear Med spin

Table linens High spin

Beach towels Max spin

Express Max spin

Drain / Spin Max spin

Quick rinse High spin

The final spin speed can be reduced, ifthe program allows changes. Theselection of a final spin speed higherthan that shown above is not possible.

Rinse and interim spin

There is a spin cycle after the mainwash and between the rinses. Areduction in the final spin speed willalso reduce the interim spin speed.

Hold

The laundry will not be spun and willremain suspended in the final rinsewater. This reduces creasing if thelaundry is not going to be removed fromthe drum immediately after the end ofthe program.

Under the spin speeds, select Hold.

– Start final spinAt the end of the program, thewashing machine will offer themaximum permitted spin speed. Youcan select a lower spin speed.

Press the Start button.

The final spin is carried out.

– End program without spinning

Press the Cancel button.

The water is drained and the program isended.

No spin (deselect rinse and interimspin and the final spin)

Under the spin speeds, select No spin.

The laundry is not spun between therinse cycles and the end of theprogram. The water is drained and theanti-crease function is activated.

Delay Start

22

Delay start allows you to delay thestart of a program from 30 minutes upto a maximum of 24 hours.

Press the Delay button.

Start in: 0:30h

Warm High spin

With every touch of the Delay button,the start is delayed longer:

– For a delay less than 10 hours, thedelay time extends in 30 minuteincrements.

– For a delay time more than 10 hours,the delay time extends in 1 hourincrements.

Tip: Press and hold the Delay button tospeed up the count.

Cancel

Press the Cancel button.

Adjust

To adjust the Delay Start time canceland reset.

Program guide

23

Temperature * Final spin Item / Tip

Normal Options: Heavy Soil, Extended, Sensitive, Buzzer

Hot Items made from cottons, linen ormixed fabrics.Very Warm

Warm Max spin

Cold No Heat

Note for test institutes:

USA Testcycle: DOE Federal Register 10 CFR Part 430 Appendix J2to subpart BCanada Testcycle: CAN/CSA-C360Additionally "Sanitize" Sanitize is used for TUF Extra Hot

Wrinkle free Wrinkle free Options: Heavy Soil, Extended, Sensitive, Buzzer

Hot Items made from synthetics, mixedfabrics or wrinkle free cottons.Very Warm High spin

Warm Med spin

Cold No Heat

Sanitize Options: Heavy Soil, Extended, Sensitive, Buzzer

Sanitize Max spin Items which have skin contact or forspecial hygienic requests.Hot High spin

Handwash Options: Heavy Soil, Extended, Sensitive, Buzzer

Warm Hand washable items which do notcontain wool or silk.Cold Med spin

No Heat

* Garment care label symbolsThe default settings are highlighted in bold.

Program guide

24


Woolens Options: Sensitive, Buzzer

Warm High spin Items made from washable wool ormixed woolens.Cold Med spin

No Heat Slow spin

Hold

No spin

Silk Options: Buzzer

Cold Slow spin Silk and hand washable items which donot contain wool.No Heat

Custom Options: Heavy Soil, Extended, Sensitive, Buzzer

Sanitize Max spin

Hot High spin

Very Warm Med spin

Warm Slow spin

Cold Rinse hold

No Heat No Spin

Extra White Options: Heavy Soil, Extended, Sensitive, Buzzer

Hot Max spin For white items without special hygienicrequestsVery Warm High spinl

Delicates Options: Extended, Buzzer

Warm Med spin For delicate items made fromsynthetics.Cold Slow spin

No Heat Hold

No Spin


Program guide

25


Denim / Jeans Options: Heavy Soil, Extended, Sensitive, Buzzer

Warm High spin All items made from denim.

Before washing denim items, turn theminside out.

Cold Med spin

No Heat

Dress shirts Dress shirts Options: Heavy Soil, Sensitive, Buzzer

Warm Med spin Pretreat collars and cuffs if needed.

Cold Slow spin

No Heat Hold

No Spin

Pillows Options: Sensitive, Buzzer

Hot High spin Washable pillows with a filling offeathers, down or synthetics. 2 twin or1 queen size pillow

Very Warm Med spin

Warm Slow spin

Outerwear Options: Buzzer

Cold Med spin Close all zippers. Do not use fabricsoftener.

Table linens Options: Heavy Soil, Extended, Sensitive, Buzzer

Warm High spin For table cloths and napkins.

Cold Med spin

No Heat Slow spin

Hold

No Spin


Program guide

26


Beach towels Options: Buzzer

No Heat Max spin Program to rinse sand from beachtowels. Do not use detergent.

Express Optionen: Buzzer

Warm Max spin Small loads of mixed items for theprograms Normal and Wrinkle free.Cold High spin

No Heat Med spin

Slow spin

Hold

No Spin

Drain / Spin Options: Buzzer

Max spin

High spin

Med spin

Slow spin

No Spin

Separate rinse Options: Buzzer

High spin For rinsing items.

Reduce the final spin speed for itemswhich crease easily.

Med spin

Slow spin

Hold

No spin


Changing the programme sequence

27

Canceling a programA program can be canceled any timeafter the program start.

Press and hold the Cancel buttonuntil the display shows:

Cancel

The wash water will be drained away.

To add or remove laundry

Open the drum door.

To select another program

The display requests the programselection.

Press the desired program button.

Interrupting a program Turn the washer off.

To continue:

Turn the washer on again.

Changing a programA program change is not possible oncethe program has started. The programmust be canceled.

Adjusting the temperature

The temperature can be changed up to6 minutes after the program start.

Adjusting the spin speed

The spin speed can be adjustedanytime until the beginning of the finalspin.

Adjusting the options

The options Extended or Sensitive canbe selected or deselected up to 6minutes after the program start.

The Buzzer option can be selected ordeselected at any time.

Changing the programme sequence

28

Adding/removing laundryduring a wash program Press and hold the door button until

the door opens.

Add or remove laundry.

Close the door.

The program continues automatically.

Note:

Once the program has started thewasher can not make adjustments ofthe load size.

The drum door cannot be opened if:

– the water temperature is greater than130 °F (55 °C).

– the water level is too high.

– the program has reached the "FinalSpin".

– The Child Lock function is activated.

If you attempt to open the door whilethe washer is in one of the abovestatuses "Machine locked" will appearin the display.Machine locked

Preparing your appliance foran extended vacationIf you elect to turn off the water to yourhome for an extended period of time,please note that this may not beenough to reduce the risk of a leak.

To be completely safe, you must turnoff the water supply to eachindividual appliance.This means under the sink for adishwasher, at the laundry bib foryour washer, etc.

Detergent

29

Front-loading washing machines requirehigh efficiency detergent. Observe themanufacturer's specification.

Miele offers detergent that has beenperfectly adapted to your washingmachine.

Fabric softener

Makes fabrics feel softer and reducesstatic cling in the dryer.

Mild liquid starch

A synthetic starch wash that givesfabrics some stiffness.

Starch

Gives the fabrics stiffness and volume.

Dyes / dye removers

Do not use dye removers in thiswasher!

The use of dyes in the washer isrecommended only to a degree of usualhousehold use. The salt used for dyingmay corrode the stainless steel withfrequent use.

Use only as directed by themanufacturer.

Detergent

30

Miele-recommended detergentsThe wash programs that are not listed do not have a detergent recommendation.

MieleUltraWhite

MieleUltraColor

MieleSensitive

SkinPowder

MieleSpecialist

Detergents

MieleFabric

Softener

Cottons –

Minimum iron –

Sanitize – –

Synthetics – – –

Woolens – – –

Silks – – –

Custom –

Extra White – –

Delicates – – –

Darks / Denim – – –

Shirts –

Pillows – – –

Outerwear – – – –

Table linen – –

Express – * – –

= Recommended

– = Not recommended

* = Liquid detergent

Miele Wool Care

Miele detergent for down

Miele Outdoor

Detergent

31

General detergent recommendationsThe wash programs that are not listed do not have a detergent recommendation.

Universaldetergent

Colordetergent

Delicatesdetergent

Bleach

Cottons –

Minimum iron –

Sanitize – – –

Synthetics – – –

Silks – – –

Custom –

Extra White – –

Delicates – – –

Darks / Denim – – –

Shirts –

Pillows – –

Outerwear – – –

Table linen – –

Express* – –

= Recommended

– = Not recommended

* = Liquid detergent

Cleaning and care

32

Cleaning the drumWashing at low temperatures and/orusing liquid detergent can causebacteria and unpleasant odors to buildup in the washing machine. For thisreason, Miele recommends that thewashing machine be cleaned once amonth.

Do not put laundry in the washingmachine.

Select the Sanitize program and theSanitize temperature.

Add ¼ cup of detergent and/orbleach to the detergent dispensingdrawer

Start the program and let it proceedas usual.

At the end of the program, the cleaningof the drum is completed.

Cleaning the exterior andcontrol panel

Before cleaning or maintenance,disconnect the power supply byunplugging the unit or manually"tripping" the circuit breaker.

Do not use a hose to wash downthe washer.

Clean the exterior of the washer witha mild solution of non-abrasivedetergent or soap and water, andwipe dry with a soft cloth.

Clean the drum with a stainless steelcleaner specially formulated for use ina washing machine, available fromMiele.

Do not use chemical solvents,abrasive cleaners, glass or allpurpose cleaners! They will damagethe surface.

Cleaning the detergentdispensing drawer

Washing at low temperatures and theuse of liquid detergent can lead to abuild-up of bacteria in the detergentdispensing drawer.

For hygiene reasons, clean the entiredrawer at regular intervals.

Pull out the detergent drawer as faras it goes. Press down on the redrelease lever and pull the drawer outof the machine.

Remove the liquid detergent inserts

Clean the detergent drawer withwarm water.

Cleaning and care

33

Clean the siphon tube

1. Remove the siphon tube from thecompartment and rinse underwarm water. Clean the pipe on whichthe siphon tube is attached.

2. Replace the siphon tube.

Clean the siphon tube and fabricsoftener channel more often whenfrequently using liquid starch. Liquidstarch tends to stick.

Cleaning the niche of the detergentdrawer

Using a bottle brush remove anydetergent or lime deposits from thewater inlet valves at the top of thedetergent drawer niche.

Cleaning the liquid detergentinserts

Push the insert apart and remove thesiphon for easy cleaning.

Cleaning and care

34

Cleaning the water inlet filterThe washing machine has two filters toprotect the water inlet valve. Thesefilters should be checked every sixmonths or so, or more often if there arefrequent interruptions to the watersupply.

First turn off the faucet.

Unscrew the inlet hose from thefaucet in a clockwise direction usinga screwdriver (if necessary).

Remove the rubber seal 1 from theconnector.

Using needle nose pliers, take hold ofthe plastic filter bar 2 and remove it.

Rinse the filter under running watercarefully remove all coarse particles.

Put the filter and seal back into place.

Leaking can occur if the screwconnections are not tightened.After cleaning, turn on the watersupply and make sure the screwconnections are watertight. If waterleaks, tighten the screw connections.

Dirt particles in the water candamage the washing machine.The filters must be put back in placeafter cleaning.

Frequently asked questions

35

Problem solving guideWith the help of the following guide, minor faults in the performance of theappliance, some of which may result from incorrect operation, can be put rightwithout contacting Miele Service. This will save time and money.

The following guide may help you to find the reason for a fault, and to correct it.You should, however, note the following:

Repairs and other work by unqualified persons could be dangerous. Themanufacturer cannot be held responsible for unauthorized work.Repair work to electrical appliances must only be carried out by a suitablyqualified and competent person in strict accordance with current local andnational safety codes.

A wash program cannot be started

Problem Possible cause and solution

The display stays blankand no indicatorilluminates.

The washer has no power. Check to determine if the washer is plugged in. Check to determine if the circuit breaker has

tripped.

Immediately after theprogram start thewasher cancels theprogram.

The "child entrapment sensor" has reacted. Open the drum door. Check the drum. Restart the program.


36

The following fault message appears in the display and theprogram has been canceled


Fault Drain Checkdrain

The drain is blocked.The drain hose is too high. Clean the drain filter and the drain pump. The maximum drain pump height is 3 ft (1m).

Fault Water inletOpen water faucet

The water inlet is blocked or restricted. Check whether the water supply is turned on

properly. Check whether the inlet hose is kinked.

The filter in the water inlet is blocked. Clean the filter.

Waterproof systemactivated

The waterproof system has activated. Turn off the water supply. Call Technical Service

Technical fault CallTechnical Service

There is a fault. Restart the program.

If the fault message appears again contactTechnical Service.

To turn the fault message off: Open the drum door or press the Cancel button untilthe fault message goes out.


37

A message appears in the display at the end of the program

Message Possible cause and solution

In the display flashesAnti-creasealternating withCheck detergent.

The machine has oversudsed. Use less detergent in the next wash program, and

follow the recommended amount on the detergentpackaging.

General problems with the washer


The washer shakesduring the spin cycle.

The four feet are not resting evenly on the floor. Level the machine (see "Leveling the washer").

There are unusualsounds coming fromthe drain pump.

There is no fault!Lapping sounds at the beginning and end of thedrain process are normal.

Large residues ofdetergent remain in thedispenser drawer.

The water pressure is too low. Clean the water intake hose filter under running

water and carefully remove any large particles.Water softeners tend to clump. Clean the detergent drawer. In the future add the

detergent first then the water softener.

The fabric softener isnot completelydispensed or too muchwater remains in the compartment.

The siphon tube is either positioned incorrectly orclogged. Clean the siphon tube, see "Cleaning and care -

Cleaning the detergent drawer".

The display shows aforeign language.

The display language was adjusted. Select the display language. See "Setting the

display language".


38

Poor wash results


Liquid detergent doesnot give the requiredresult.

Liquid detergents usually contain no bleachingagents. They do not remove fruit, coffee and teastains. Use a general purpose powder detergent

containing a bleaching agent. Add stain removers to the compartment. Never put stain removers and liquid detergent

together in the detergent dispensing drawer.

Laundry has a gray,sticky residue.

An inadequate amount of detergent was used todissolve greasy deposits in heavily soiled laundry (e.g.grease, oils or lotions). Add more detergent to the laundry or use a liquid

detergent. Run the Sanitize program without laundry using

liquid detergent to clean the washer before using itfor laundry again.

The hot water pressure it too low. The water pressure must be at least 14.5 psi

(1 bar).The hot water temperature is too low. The hot water temperature must be at least 130°F

(55°C).

There is white detergentresidue on dark laundry.

The detergent was not completely dissolved becauseof hard water. After drying, remove white residue with a clothing

brush. Add a water softener to the detergent for future

loads. Use the Denim / Jeans programme for dark

coloured laundry.


39

The drum door cannot be opened


The drum door cannotbe opened by pressingthe Door button.

The washing machine is not connected to the powersupply and/or is not switched on. Insert the plug in the socket and switch on and/or

switch the washing machine on with the I-On/0-Offbutton.

The child safety lock is activated. Deactivate the child safety lock as described in the

"Activating the child safety lock" section in,"Starting the program - Program end."

The door was not correctly engaged. Press hard against the lock side of the door and

then press the Door button.Power failure Open the door as described in the "Opening the

drum door during a power failure" in theFrequently asked questions section of thiemanual..

There is still water in the drum and the machine isunable to drain. Clean the filters and the pumps.

For safety reasons, the door cannot be opened if thesuds temperature is higher than 131°F (55°C). Allow the program to finish or cancel it and wait

until the temperature in the drum has dropped.


40

Opening the drum door duringa power failure Turn off the washing machine.

There is a tool behind the detergentdrawer control panel for opening theaccess panel to the drain filter.

Remove the tool.

Use it to open the drain filter.

Blocked drain outlet

If the drain outlet is blocked, a largequantity of water (up to 6.6 gallons (25liters)) can remain in the washingmachine.

If laundry has been washed at ahigh temperature, water draining outof the machine will still be hot.Danger of scalding!Be careful when draining the suds.

Draining the washing machine

Place a suitable container under theaccess flap.

When draining water from themachine, do not unscrew the drainfilter completely or take it all the wayout.

Slowly and carefully unscrew thedrain filter to let the water out. Becareful not to release too much waterat once. If the flow of water is toostrong, some water can seep into thewashing machine base and activatethe water protection float switch. Thiswill prevent the washing machinefrom functioning.

Tighten the drain filter back up againif you need to interrupt the flow ofwater.


41

Once the flow of water stops:

Remove the drain filter completely.

Clean it thoroughly.

Remove any foreign objects (e.g.buttons, coins, etc.) and lint from thefilter housing. Turn the impeller byhand to check that it rotates freely.

Put the drain filter back in place andsecure it.

Make sure the drain filter issecurely tightened. Otherwise thereis a risk of water leakage during use.

To avoid loss of detergent, pour approx.2 quarts (2 liters) of water into thedetergent dispenser drawer aftercleaning the drain filter. Excess waterwill be pumped out automatically beforethe next wash program.

Opening the drum door

Make sure the machine is turnedoff and the drum has stoppedmoving. A moving drum isdangerous.

To open the door, pull down on thering in the upper right corner of theaccess area.

After sales service

42

RepairsFor problems that you cannot resolveon your own, please contact:

– your Miele dealer or

– Miele Technical Service

The telephone number for Miele islisted at the back of theseinstructions.

When contacting Miele, please quotethe model and serial number of yourmachine, both of which are visible onthe data plate above the glass when thedoor is open.

Optional accessoriesOptional accessories are availablethrough your Miele dealer or Miele.

MieleCare(USA only)

MieleCare, our Extended ServiceContract program; gives you theassurance of knowing that yourappliance investment is covered by 5years of worry free ownership.

MieleCare is the only Extended ServiceContract in the industry that guaranteesrepairs by a Miele Authorized ServiceProvider using genuine Miele parts.Only genuine Miele parts installed byfactory trained professionals canguarantee the safety, reliability andlongevity of your Miele appliance.

Please note that unless expresslyapproved in writing by the Miele Servicedepartment, Extended ServiceContracts offered by other providers forMiele products will not be recognizedby Miele. Our goal is to preventunauthorized (and untrained) servicepersonnel from working on your Mieleproducts, possibly doing furtherdamage to them, you and/or yourhome.

To learn more about MieleCareExtended Service Contracts, pleasecontact your appliance dealer or visit usonline at:

www.mieleusa.com

43

Installation Instructions

Information is subject to change.Please refer to our website to obtain the most current product specification,technical & warranty information.

To prevent accidents and appliance damage read these instructions beforeinstallation or use.

Installation

44

Front view

a Hot water intake hose

b Cold water intake hose

c Power cord

d Drain hose (drain options shown i.eadjustable and removable elbows).

e Detergent dispenser drawer

f Control panel

g Drum door

h Access panel to lint trap and drainpump

i Recessed grip

j Four height-adjustable feet

Installation

45

Rear view

a Lid excess end with transport grips

b W-LAN communication module(optional accessory)

c Power cord

d Cold water intake hose

e Hot water intake hose

f Drain hose

g Bracket for intake and drain hoses

h Rotary protectors for shipping struts

i Bracket for intake and drain hosesand for storing the shipping strutswhen not in use.

Installation

46

Installation siteA concrete floor is the most suitablesurface for the washer. Concrete floorsare less prone to vibration during thespin cycle than wooden floors.

Note:

The machine must be leveled andsecurely positioned.

To avoid vibration while spinning, themachine should not be installed onsoft floor coverings.

If the installation must be performed ona wooden floor:

Install the unit on a 2 ft. x 2 ft. x 13/16" (61 x 61 x 3 cm) plywood base.Ideally the base should be largeenough to span several joists andshould be anchored to the joists andnot just the floor boards.

Tip: It is best to install the washer in thecorner of a room, where the stability ofthe floor is at its greatest.

There is a risk of the washingmachine falling off a raised platform.If the machine is installed on a raisedplatform (concrete or masonry), itmust be secured in place using theMTS floor mounting kit (availablefrom Miele).

InstallationUse the front washer feet and the rearexcess end to transport the washerfrom its shipping pallet to theinstallation site.

Do not lift the washer by the drumdoor!

Ensure that the machine’s feetand the floor are dry to preventslippage during the spin cycle.

Removing the shipping struts

Remove the left and right covers.

1. Pull off the shipping strut covers and

2. then use a screwdriver to release thecatches at the top and bottom.

Installation

47

Using the wrench supplied, turn theleft-hand shipping strut 90°, then

withdraw the shipping strut.

Turn the right-hand shipping strut90°, then

withdraw the shipping strut.

Installation

48

If the holes are not covered,there is a risk of injury.To avoid the risk of injury the holesfor the shipping struts must becovered after they have beenremoved.

Fit the covers onto the holes.

Secure the shipping struts to theback of the washing machine. Makesure the top catch is located abovethe holder.

The washing machine must notbe moved without the shipping strutsin place.Store the shipping struts. They mustbe refitted if the machine is to bemoved again (e.g. when movinghouse).

Refitting the shipping strutsRefitting is carried out by reversing theprocedure.

Installation

49

Leveling the machineThe washing machine must standperfectly level on all four feet to ensuresafe and proper operation.

Incorrect installation may increaseelectric and water consumption andmay cause the machine to move about.

Screwing out and adjusting thefeetThe four adjustable screw feet are usedto level the machine. All four feet arescrewed in when the machine isdelivered.

Using the wrench supplied, turncounter nut 2 in a clockwise direction.Then turn counter nut 2 together withfoot 1 to unscrew.

Use a level to check that the washingmachine is standing level.

Hold foot 1 securely with a pipewrench. Turn counter nut 2 againusing the wrench supplied until it sitsfirmly up against the housing.

There is a danger of the washingmachine moving about.All four counter nuts must be firmlyup against the housing. Please alsocheck this for the feet which did notneed adjustment.

Installation

50

Water connection

The water protection system

The Miele water protection systemprotects all parts of the washingmachine and its surroundings fromwater damage.

The system consists of the followingmain components:

– the inlet hose

– the electronic module and drainageand overflow protection

– the drain hose

Inlet hoses

– Protection against the hoses bursting

The inlet hose can withstandpressure of more than 7,000 kPa /1,015.26 psi.

Electronic module and washingmachine housing

– Sump: Any leaking water is collectedin a sump in the base of the machine.A float switches off the water inletvalves, preventing any more waterfrom flowing into the machine andwater in the suds container ispumped away.

– Overflow protection: This preventsthe washing machine taking in toomuch water. If the water levelexceeds a certain level, the drainpump switches on and pumps theexcess water away in a controlledway.

Drain hose

The drain hose is protected by aventilation system which prevents thewashing machine from being emptiedcompletely.

Installation

51

The washing machine can beconnected to a portable water supply. Anon-return valve is not needed unlessrequired by building code.

The washing machine has ½" (13 mm)pressure hoses with ¾" (19 mm) femalehose thread connections. If there is nowater hookup, contact a plumber toinstall a connection. Make sure that thesealing ring is seated properly on thehose connector.

Replace the hose only with a genuineMiele hose, or with a hose able towithstand up to 145 psi (10.000 kPa)pressure. The water valve connectormust also be able to withstand 145 psi(10.000 kPa).

The bolted connection is underwater pressure. Open the watersupply slowly to check for leaks.Adjust the rubber seal and the boltedconnection if necessary.

To protect the inlet valve, the twofilters (one at the pressure hose /valve connection and one at the inletconnection to the solenoid valve)must not be removed.

Hot and cold water connection

This washing machine can be operatedwith cold water and/or hot water.

Markings of water intake hoses

Cold water = Blue stripes

Hot water = Red stripes

For technical reasons, thewashing machine must always beconnected to cold water.

Cold water

– The washing machine must bereprogrammed for operation withcold water only.

– Attach the second inlet hose to theback of the washing machine.

– In the Cottons washing program, theonly possible temperature is Not Heat.

Installation

52

Hot water

– The washing machine is programmedfor hot water operation at delivery.

– The temperature of hot water at thefaucet must not exceed 140°F (60°C).The preferred temperature is 131°F(55°C). Consult a plumber if thetemperature at the faucet exceeds140°F (60°C).

– Before connecting to the waterfaucet, check that the outflow of coldwater does not exceed 5 liters / 5quarts. Each additional quart of coldwater reduces the energy efficiency.

– If the hot water supply is turned offfor some time, the washing machinewill automatically switch to the coldwater connection. This safetymeasure is not intended for thepermanent operation of theappliance. The washing machinecontinues to wash using hot wateroperation, but washing results areworsened.

Reprogramming to cold wateroperation

Press the Sensitive button until thefollowing appears in the display:

Water intake

OK

Hot + cold

Press the left menu button untilCold appears in the display andconfirm this with the right menubutton OK.

Drainage

The 5 ft (1.5 m) drain hose may beconnected as follows:

1. Directly into a sink: hook the hoseover the edge of the sink and secureit firmly (e.g. by tying the hose to thewater faucet).

2. To a stand pipe: place the drain hoseinto a 1 ½" (4 cm) stand pipe andsecure it firmly.

3. To a floor drain: The machine isequipped with an air gap / anti-siphoning system so that nominimum drain height is required.

– The machine drains using a pumpwith a maximum delivery height of4 ft (1.2 m).

– Make sure there are no kinks in thedrain hose.

– If necessary, the drain hose maybe extended to run a maximum of16 ft (4.9 m), as long as the 4 ft(1.2 m) height is not exceeded.Hose extensions are available fromMiele as an optional accessory.

Installation

53

Electrical connection

GROUNDING INSTRUCTIONSThis appliance must be grounded. Inthe event of a malfunction orbreakdown, grounding will reducethe risk of electric shock byproviding a path of least resistancefor electric current. This appliance isequipped with a cord having anequipment-grounding conductor anda grounding plug. The plug must beplugged into an appropriate outletthat is properly installed andgrounded in accordance with all localcodes and ordinances.WARNING – Improper connection ofthe equipment-grounding conductorcan result in a risk of electric shock.Check with a qualified electrician orservice representative if you are indoubt as to whether the appliance isproperly grounded.Do not modify the plug provided withthe appliance; if it will not fit theoutlet, have a proper outlet installedby a qualified electrician.

ELECTRICAL INSTRUCTIONSThis installation should be performed byan experienced and qualifiedtechnician, in accordance with localcodes and regulations.

The washing machine is supplied with a5’ 3" (1.6 m) long, 3 wire cord, ending ina NEMA 5-15P plug, ready forconnection to a 120 V, 15 A, 60 Hz, ACpower supply.

The proper outlet can be purchasedfrom an electrical supply dealer.

Setting the language

54

The display can be set to appear inone of several different languages. Thedisplay language can be changed atany time as long as no program is inprogress.

Press the Extended button until thedisplay shows the following:

Language

OKenglish

Scroll through the selection list withthe left button until the desiredlanguage appears in the display.Confirm the language with the OKbutton.

The selected language appears in thedisplay.

9 Independence WayPrinceton, NJ 08540Phone:Fax:www.mieleusa.com

U.S.A.Miele, Inc.

National Headquarters

Please have the model and serial numberof your appliance available before contacting Technical Service.

CanadaImporterMiele Limited

Headquarters and Miele Centre

800-843-7231609-419-4298

Technical Service & SupportNationwidePhone:Fax:[email protected]

161 Four Valley DriveVaughan, ON L4K 4V8www.miele.ca

800-999-1360888-586-8056

Customer Care CentrePhone:

[email protected]

800-565-6435905-532-2272

International HeadquartersMiele & Cie. KGCarl-Miele-Straße 2933332 GüterslohGermany

M.-Nr. 10 210 820 / 01en-US

W 3048

operating and installation instructions washer and installation instructions washer to prevent...

Documents