operating instructions coffee maker · – fill the water container only with fresh, cold tap...

Operating instructionsCoffee maker

To avoid the risk of accidents or damage to the appliance, it is essentialto read these instructions before it is installed and used for the first time.

en – AU, NZ M.-Nr. 10 792 980

Packaging material / Disposal of old machine

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Packaging materialThe packaging material used protectsthe machine during transportation.Please retain the original box andpolystyrene pieces so that you canpack the machine securely, should youneed to transport it in the future.

Disposing of your oldapplianceElectrical and electronic appliancesoften contain valuable materials. Theyalso contain specific materials,compounds and components, whichwere essential for their correct functionand safety. These could be hazardousto human health and to the environmentif disposed of with your domestic wasteor if handled incorrectly. Please do not,therefore, dispose of your old appliancewith your household waste.

Please dispose of it at your localcommunity waste collection / recyclingcentre for electrical and electronicappliances. You are also responsible fordeleting any personal data that may bestored on the appliance prior todisposal. Please ensure that your oldappliance poses no risk to childrenwhile being stored prior to disposal.

Contents

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Packaging material / Disposal of old machine .................................................. 2

Warning and Safety instructions .......................................................................... 6

Guide to the appliance ....................................................................................... 16

Controls and display ........................................................................................... 17

Accessories ......................................................................................................... 18

Operating principles............................................................................................ 19

Before using for the first time ............................................................................ 20Before using for the first time................................................................................ 20Switching on for the first time ............................................................................... 20

Water hardness.................................................................................................... 22

Filling the water container .................................................................................. 23

Filling the coffee bean container ....................................................................... 24

Switching on and off ........................................................................................... 25

Adjusting the central spout to the correct cup height..................................... 26

Making drinks ...................................................................................................... 27Making a coffee drink............................................................................................ 27Cancelling preparation .......................................................................................... 28Dispensing a double portion ................................................................................. 28Preparing several cups of coffee - Coffee pot ...................................................... 29Making drinks with ready ground coffee ............................................................... 29

Adding ready ground coffee............................................................................. 29Dispensing hot water (CM5400, CM5500) ............................................................ 30Making drinks using a profile (CM5400, CM5500) ................................................ 31

Making coffee with milk...................................................................................... 32Using milk cartons or bottles ................................................................................ 32Preparing drinks with milk ..................................................................................... 33

Grinder setting ..................................................................................................... 34

Amount of coffee, brew temperature and pre-brewing ................................... 35Amount of coffee................................................................................................... 35Brewing temperature ............................................................................................. 35Pre-brewing ground coffee.................................................................................... 35

Contents

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Portion size .......................................................................................................... 36

User profiles......................................................................................................... 38Calling up user profiles.......................................................................................... 38Creating a User profile........................................................................................... 38Selecting a User profile ......................................................................................... 39Changing a User profile......................................................................................... 39Changing a User profile name............................................................................... 39Deleting a profile ................................................................................................... 39

Settings ................................................................................................................ 40Opening the "Settings" menu................................................................................ 40Changing and saving settings ............................................................................... 40Overview of available settings............................................................................... 41Language............................................................................................................... 42Timer: switch off after............................................................................................ 42Eco mode .............................................................................................................. 42Info (display information) ....................................................................................... 42Locking the coffee machine (System lock ) ....................................................... 42Water hardness ..................................................................................................... 43Display brightness................................................................................................. 43Volume................................................................................................................... 43Factory default....................................................................................................... 43Showroom programme (Demo mode) ................................................................... 43

Cleaning and care ............................................................................................... 44Cleaning intervals - Quick guide ........................................................................... 44Cleaning by hand or in the dishwasher ................................................................. 46Waste container, drip tray and drip tray cover ...................................................... 47Cleaning the water container ................................................................................ 48Central spout with cappuccinatore ....................................................................... 48Milk pipework ........................................................................................................ 50Bean container and ground coffee chute.............................................................. 50Cleaning the housing............................................................................................. 51Maintenance programmes..................................................................................... 51

Opening the "Maintenance" menu ................................................................... 51Rinsing the appliance............................................................................................ 52Rinsing the milk pipework ..................................................................................... 52Degreasing the brew unit and cleaning the interior............................................... 54

Descaling the machine ....................................................................................... 57

Transporting the machine................................................................................... 59Evaporating the coffee machine............................................................................ 59

Contents

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Packing.................................................................................................................. 59

Problem solving guide ........................................................................................ 60Messages in the display........................................................................................ 60Unusual performance of the coffee machine ........................................................ 63Unsatisfactory results............................................................................................ 69

After sales service ............................................................................................... 71Contact in case of fault ......................................................................................... 71Warranty ................................................................................................................ 71

Saving energy ...................................................................................................... 72

Electrical connection .......................................................................................... 73

Installation............................................................................................................ 74

Appliance dimensions......................................................................................... 75

Technical data...................................................................................................... 76

Warning and Safety instructions

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This coffee machine conforms to current safety requirements.Improper use of the appliance can, however, present a risk of bothpersonal injury and material damage.

To avoid the risk of accidents and damage to the appliance,please read these instructions carefully before installation andbefore using it for the first time. They contain important notes onthe installation, safety, operation and care of the appliance.Miele cannot be held liable for damage caused by non-compliancewith these Warning and Safety instructions.

Keep the instructions in a safe place and pass them along to anyfuture owner.


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Correct application

This appliance is designed for domestic use and for use in similarenvironments by guests in hotel or motel rooms, bed & breakfastsand other typical living quarters. This does not include common/shared facilities or commercial facilities within hotels, motels or bed& breakfasts.

The coffee machine is not suitable for outdoor use.

This coffee machine must not be used at altitudes above 2000 m.

The machine is intended only for the preparation of coffee baseddrinks such as espresso, cappuccino, latte macchiato etc. Any otherusage is at the owner's risk.

This appliance is not intended for use by persons (includingchildren) with reduced physical, sensory or mental capabilities, orlack of experience and knowledge, unless they have been givensupervision or instruction concerning its use by a person responsiblefor their safety, and are able to recognise the dangers of misuse.


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Safety with children

Caution! Danger of burning and scalding on the dispensingspouts.Children's skin is far more sensitive to high temperatures than thatof adults.

Ensure children do not touch hot surfaces of the coffee machine orplace parts of their body under the dispensing spouts.

Install the coffee machine out of reach of children.

Young children must be kept away from the machine and themains connection cable and plug/socket.

Older children may only use the coffee machine unsupervised ifthey have been shown how to use it safely and recognise andunderstand the consequences of incorrect operation.

Children should be supervised when they are near the coffeemachine. Do not allow them to play with it or to use the controls.

Young children must not be allowed to clean the coffee machineunsupervised. Older children may only clean it under the supervisionof an adult.

Remember that coffee and espresso are not suitable drinks forchildren.

Risk of suffocation!Children may be able to wrap themselves in packing material or pullit over their head with the risk of suffocation. Keep children awayfrom any packing material.


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Technical safety

A damaged coffee machine is dangerous. Check it for any visibledamage before setting it up. Never attempt to use a damaged coffeemachine.

Before connecting the appliance to the mains supply, make surethat the rating on the data plate corresponds to the voltage andfrequency of the household supply. This data must correspond inorder to avoid the risk of damage to the appliance. Consult aqualified electrician if in any doubt.

The electrical safety of this appliance can only be guaranteedwhen continuity is complete between it and an effective earthingsystem. It is most important that this basic safety requirement ispresent and tested regularly and, where there is any doubt, thehousehold wiring system should be inspected by a qualifiedelectrician.

Reliable and safe operation of the coffee machine can only beguaranteed if it is connected to the mains electrical supply.

Do not connect the machine to the mains electricity supply by amulti-socket adapter or an extension lead. These do not guaranteethe safety of the appliance (e.g. danger of overheating).

This appliance must not be installed and operated in mobileinstallations (e.g. on a ship).

Unplug the coffee machine from the power supply immediately ifyou notice any damage or smell scorching, for example.

Ensure that the mains connection cable cannot be pinched ordamaged by any sharp edges.

The mains connection cable should not hang down. Someonecould trip over it with the risk of injury and the machine could bedamaged.


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Only use the coffee machine in rooms where the ambienttemperature is between +10 °C and +38 °C.

Danger of overheating! Ensure that there is sufficient ventilationaround the coffee machine. Do not cover it with tea towels etc.whilst it is in use.

If the coffee machine is installed behind a kitchen furniture door, itmay only be used with the furniture door open. This will prevent theformation of heat and humidity and subsequent damage to theappliance and/or furniture unit. Do not close the furniture door whilethe coffee machine is in use. Ensure the coffee machine has cooleddown completely before closing the furniture door.

Protect the coffee machine from water and water spray. Do notimmerse the machine in water.

Repairs and other work by unqualified persons to the machineand the connection cable could be dangerous. The manufacturercannot be held liable for unauthorised work. Repairs may only becarried out by a Miele authorised service technician.

The manufacturer's warranty will be invalidated if the appliance isnot repaired by a Miele approved service technician.

Miele can only guarantee the safety of the appliance whengenuine Miele replacement parts are used. Faulty components mustonly be replaced by Miele original spare parts.

Before any repair work is carried out, the appliance must becompletely disconnected from the electricity supply. The appliance isonly completely isolated from the electricity supply when:

– it is switched off at the wall socket and the plug is withdrawn fromthe socket. Do not pull the mains connection cable but the mainsplug to disconnect your appliance from the mains electricitysupply.

– the mains circuit breaker is switched off.


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Never open the outer casing of the machine. Tampering withelectrical connections or components and mechanical parts is highlydangerous to the user and can cause operational faults or electricshock.

Use only Miele original spare parts. If spare parts or accessoriesfrom other manufacturers are used, the warranty will be invalidated,and Miele cannot accept liability.


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Correct use

Danger of burning and scalding on the dispensing spouts!The liquids and steam dispensed are very hot.

Keep well away from the area underneath the spouts when hotliquids and steam are being dispensed.

Do not touch hot components.

Hot liquid or steam could spatter from the spouts. Ensure that thecentral spout is clean and fitted correctly.

Water in the drip tray can also be very hot. Take care whenemptying it.

Please note the following regarding water:

– Fill the water container only with fresh, cold tap water. Hot orwarm water or other liquids could damage the coffee machine.

– Change the water every day to prevent a build-up of bacteria.

– Do not use mineral water. Mineral water will cause seriouslimescale deposits to build up in your machine and damage it.

– Do not use water from reverse osmosis units. The machine couldbe damaged.

Only fill the bean container with roasted espresso or coffee beans.Do not fill the bean container with coffee beans which have beentreated, e.g flavoured or caramelised, or with ground coffee.

Do not fill the bean container with any type of liquid.

Do not use green (unroasted) coffee beans or mixtures of coffeebeans which contain green coffee beans. Green coffee beans arevery hard and still contain a certain amount of residual moisture.These can damage the coffee machine grinder as soon as grindingbegins.

Do not use coffee beans which have been treated with caramel,sugar or other substances. Sugar will damage the coffee machine.


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Only fill the coffee chute with ground coffee beans.

Do not use any caramelised ready ground coffee. The sugar in thecoffee will stick to and block the brew unit of the coffee machine.The cleaning tablets for degreasing the brew unit will not remove thistype of deposit.

Only use milk without additives. Additives in milk usually containsugar and this will stick to the milk pipework.

If using cow's milk, only use pasteurised milk to prevent a build-up of bacteria in the appliance.

Do not place any alcohol mixtures which are alight underneath thecentral spout. The flames could ignite plastic components and causethem to melt.

Do not use naked flames, e.g. a candle, on or near the coffeemachine. The coffee machine could catch fire with the risk of the firespreading.

The machine must not be used for cleaning objects.


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Cleaning and care

Disconnect the coffee machine from the power supply beforecleaning.

Clean the coffee machine daily, particularly before using it for thefirst time (see "Cleaning and care").

All parts of the milk system need to be cleaned thoroughly andregularly. Milk contains bacteria which proliferate rapidly withinadequate cleaning.

Do not clean the machine with a steam cleaner or immerse it inwater as this will damage the machine. Steam or water could reachthe electrical components and cause a short circuit.

Avoid spillage on appliance connectors.

Descale the coffee machine regularly depending on the waterhardness level in your area. Descale the machine more frequently inareas with very hard water. Miele cannot be held liable for damagearising from insufficient descaling, the use of incorrect descalingagents or the use of a descaling agent which is not of theappropriate concentration.

Degrease the brew unit regularly with Miele cleaning tablets.Depending on the natural oil content of the coffee used, the brewunit can become blocked quite quickly.

Used coffee grounds should be disposed of with the organicrubbish or on the compost heap. Do not empty them down the sink,as they could block it.


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The following applies to appliances with stainless steelsurfaces:

Do not adhere stickers, adhesive tape or any other adhesivematerials to the stainless steel surfaces.

Stainless steel scratches very easily and even magnets can causedamage to the surface.

Guide to the appliance

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a Lower panel with drip tray cover

b Central spout with Cappuccinatoreand hot water spout

c On/Off sensor

d Controls and display

e Water container

f Bean container and ground coffeechute

g Grinder setting (behind the servicepanel)

h Brew unit (behind the service panel)

i Park position for milk pipework(behind the service panel)

j Drip tray with lid and waste container

Controls and display

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a On/Off sensor For switching the coffee machine onand off

b Drink sensorsEspresso Coffee Cappuccino or Latte macchiato

c DisplayShows information on current activityor status

d Optical interface(for service technician use only)

e Arrow sensors For showing more selection optionsin the display and highlighting aselection

f OKFor confirming display messages andsaving settings

g "Back" For returning to the previous menu,cancelling unwanted actions

h LEDFlashes when the appliance isswitched on and the display is inenergy saving mode

i Menus Other drinksUser profiles*MaintenanceParametersSettings

j Double portion For dispensing two portions of adrink

* CM5400, CM5500

Accessories

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These products and other usefulaccessories can be ordered via theMiele webshop or directly from Miele(see back cover for contact details).

Accessories supplied– Starter set "Miele appliance care"

Various cleaning and care products,such as Miele descaling tablets, aresupplied as standard. These varydepending on model.

– Cleaning brushfor cleaning the milk pipework

Optional accessoriesMiele also offers a range of optionalaccessories, as well as cleaning andconditioning products for your coffeemachine.

– Original Miele all purposemicrofibre clothFor removing finger marks and lightsoiling

– Cleaning agent for milk pipeworkFor cleaning the milk system

– Cleaning tabletsFor degreasing the brew unit

– Descaling tabletsFor descaling the water pipework

– Stainless steel milk flask MB-CMFor keeping milk cool for longer (capacity 0.5 l)

Operating principles

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To operate the coffee machine, touchthe sensors with your finger.

An audible signal is generated eachtime a sensor is touched. You canadjust the volume of the signal tonesor switch the tones off (see "Settings –Volume").

When the following appears in thedisplay, you are in the drinks menu:

Miele

Select drink

To prepare a coffee drink, touch one ofthe drink sensors.

Touch to open the Other drinks menu.This includes drinks such as Ristrettoand Caffè Latte.

Selecting a menu andnavigating within a menuTo select a menu, touch the relevantsensor. You will then be able to start anaction or change settings in the menu.

A bar on the right-hand side indicatesthat further options or text are available.Use the arrow sensors to viewthem.

The setting which is currently selectedwill have a tick beside it.

To select an option, touch the arrowsensors until the option you want ishighlighted.

Touch OK to confirm your selection.

Exiting a menu or cancelling anaction

To exit the current menu, touch .

Before using for the first time

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Before using for the first time Remove any protective foil and

stickers from the machine. Exception:Please do not remove any labels (e.g.the data plate) which are visible whenyou pull out the lower panel.

Remove the protective foil from thedrip tray and place the drip tray intothe lower panel.

Place the coffee machine on a flatsurface that is not sensitive to water(see "Installation").

Clean the appliance thoroughlybefore filling it with water and coffeebeans (see "Cleaning and care").

Insert the plug of the coffee machineinto the socket (see "Electricalconnection").

Remove the water container and fill itwith fresh, cold tap water. Only fill thecontainer up to the "max." marker.Push the water container back intothe appliance (see "Filling the watercontainer").

Take the lid off the coffee beancontainer, fill it with roasted coffeebeans and replace the lid (see "Fillingthe coffee bean container").

Useful tip: The milk tube can be storedbehind the appliance door when not inuse.

Switching on for the first time Touch the On/Off sensor .

"Miele - Willkommen" appears briefly inthe display.

Use the arrow sensors tohighlight the required language.Touch OK.

Select the country if necessary andtouch OK.

The setting is now saved.

The coffee machine is now set up foruse. It will heat up and rinse thepipework. Water from the rinse processwill come out of the central spout.

Rinse the milk pipework (see "Rinsingthe milk pipework") before makingdrinks with milk for the first time.

Before using for the first time

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Please note that the full aroma of thecoffee and typical crema will notdevelop fully until several coffees havebeen made.

For the first coffee drinks, a largerquantity of coffee beans is ground andpowder from the coffee grounds mayadhere to the cover of the drip tray.

Water hardness

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The water hardness level indicates howmuch calcium is dissolved in the water.The higher the calcium content, theharder the water, and the harder thewater, the more often the coffeemachine will need to be descaled.

The coffee machine measures theamount of water and steam used.Depending on the level of waterhardness set, more or fewer drinks canbe dispensed before the applianceneeds to be descaled.

Programme the coffee machine to thewater hardness level of your area sothat it functions correctly and does notget damaged. At the correct time aprompt will then appear in the displayto descale the appliance.

Contact your local water supplier to findout your local water hardness range ifnecessary.

The machine is programmed at thefactory to hardness level 3.

The machine has four programmablelevels:

°dH mmol/l ppm(mg/l CaCO3)

Setting*

0 – 8.4 0 – 1.5 0 – 150 Soft 1

8.4 – 14 1.5 – 2.5 150 – 250 Medium 2

14 – 21 2.5 – 3.7 250 – 375 Hard 3

> 21 > 3.7 > 375 Very hard4

* The hardness level shown in the display maydiffer from the hardness level in your area. Youmust follow the values in the chart to set yourmachine to your local hardness level.

Setting the water hardnesslevel Touch .

Select the Settings menu with thearrow sensors and touch OK.

Select Water hardness and touch OK.

Select the hardness level you wantand then touch OK.


Filling the water container

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Change the water every day toprevent a build-up of bacteria.

Only use cold, fresh tap water to fillthe water container.Hot or warm water or other liquidscan damage the coffee machine.

Do not use mineral water. Mineralwater will cause serious limescaledeposits to build up in your machineand damage it.

Open the lid on the left-hand side ofthe coffee machine.

Pull the water container upwards andout.

Fill the water container with fresh,cold tap water up to the "max." mark.

Replace the water container andclose the lid.

Make sure that the water containerhandle is on the right so that the lidcan close properly.

If the water container sits a little toohigh or at an angle, check that it isfitted correctly or whether thesurface that it sits on is soiled. Watercould leak. If necessary clean thesurface that the water container sitson.

Filling the coffee bean container

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Fill the coffee bean container withroasted coffee or espresso beans if youwant to use freshly ground coffee beansfor each cup of espresso or coffee.

Alternatively, you can make coffee orespresso with ready ground coffee (see"Making drinks with ready groundcoffee").

Important! Risk of damage to thegrinder.Only put roasted coffee or espressobeans in the container. Anythingelse, including ground coffee, willdamage the grinder.Do not fill the bean container withany type of liquid.

Important! Sugar damages the coffeemachine.Do not use coffee beans that havebeen treated with sugar, caramel, orother substances and do not putliquids containing sugar in the coffeebean container.Do not use green (unroasted) coffeebeans or mixtures of coffee beanswhich contain green coffee beans.Green coffee beans are very hardand still contain a certain amount ofresidual moisture. These candamage the coffee machine grinderas soon as grinding begins.

Useful tip: You can use a nut or seedgrinder to grind green coffee beans.These types of grinder generally have arotating stainless steel blade. You canthen add the ground green coffeeportion by portion to the ground coffeechute and make the desired coffeedrink (see "Making drinks with readyground coffee").

Take the lid off the coffee beancontainer.

Fill the container with roasted coffeebeans.

Refit the lid.

Switching on and off

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Switching the coffee machineon Touch the On/Off sensor .

The appliance will begin rinsing afterthe heating-up phase. Hot water will runout of the central spout.

When Select drink appears in the display,you can prepare drinks.

If the coffee machine is already atoperating temperature, rinsing will nottake place.

If you do not touch any sensors or runany maintenance programmes, thedisplay will switch itself off after approx.7 minutes to save energy.The right-hand LED will flash on and offas long as the appliance is switched on.

Touch any one of the sensors to wakethe appliance up again to make adrink.

Switching the coffee machineoff Touch the On/Off sensor .

If the coffee machine has been used formaking a drink it will rinse itself beforeswitching off.

If you have made a drink using milk,Place milk pipe in drip tray will appear inthe display.

Insert the end of the milk pipe into theaperture in the drip tray, then touchOK.

If the milk system is not rinsed outbefore switching off, it will have to berinsed the next time the coffeemachine is switched on.

Switching off for longerperiods of timeIf the coffee machine is not going to beused for a longer period of time, e.g. ifyou are going on holiday:

Empty the drip tray, the wastecontainer and the water container.

Clean all parts thoroughly, includingthe brew unit.

Switch the machine off and ifnecessary withdraw the plug todisconnect it from the power supply.

Adjusting the central spout to the correct cup height

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You can adjust the central spout to suitthe height of the cup you are using sothat the coffee or espresso will not cooldown as quickly and the crema willhave a better consistency.

Pull the central spout down until it isat the same level as the rim of thecup.Alternatively, push the central spoutup until there is enough room to fit alarger cup or mug underneath.

Making drinks

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The following drinks without milk can bemade:

– Ristretto is a concentrated, strongespresso. It is made with the samequantity of ground coffee as for anespresso, but with very little water.

– Espresso is a strong, aromaticcoffee with a thick hazelnut browncoloured layer of froth - known as thecrema - on top.When making espresso, useespresso roasted coffee beans.

– Coffee differs from espresso bythe increased amount of water andthe roast of the beans.Use coffee beans of the correct roastto make coffee.

– Long coffee is a coffee withconsiderably more water.

The dispensing spouts present adanger of burning or scalding.The liquids and steam dispensed arevery hot.Keep well away from the areaunderneath the spouts when hotliquids and steam are beingdispensed.Do not touch hot components.

Making a coffee drink

Place a cup or glass under the centralspout.

Select a drink.

– Espresso

– Coffee

– Go to Other drinks under for:Ristretto or Long coffee

Dispensing will start.

To ensure that any coffee residuesfrom the factory testing process areremoved from the brewing system,please pour away the first two cupsof coffee when using the coffeemachine for the first time.

Making drinks

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Cancelling preparation To cancel making a drink, touch the

drinks sensor or for drinks fromOther drinks again.

Preparation will be cancelled.

Useful tip: Drink preparation can alsobe cancelled by touching OK as soonas Stop appears in the display.

When making coffee with milk or twoportions of a drink you can canceleach stage individually by touchingOK.

Dispensing a double portionYou can dispense two portions into onecup or dispense two portions into twocups at the same time.

To prepare two cups at the sametime, place one cup under each jet.

Touch .

Select a drink.

Two portions of the desired drink will bedispensed from the central spout.

If, after a while, you have not touchedany of the drink sensors, the "Doubleportion" option will revert back tosingle portions.

Making drinks

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Preparing several cups ofcoffee - Coffee potYou can make several cups of coffeeone after the other automatically withthe Coffee pot function (max. 0.75 litre),e.g. to fill a coffee pot. Up to six cupscan be made in this way.

You can use the Coffee pot functiontwice in a row. After this, the coffeemachine needs to cool down for onehour in order to avoid it beingdamaged.

Place a sufficiently large containerunder the central spout.

Touch .

Select Other drinks.

Touch the arrow sensorsrepeatedly until Coffee pot ishighlighted. Touch OK.

Use the arrow keys to highlightthe desired number of cups (3 to 6).Touch OK.

Follow the instructions in the display.

Each cup of coffee will be brewed anddispensed individually. The display willinform you about the progress.

Cancelling Coffee pot

Touch .

Coffee pot dispensing will stop.

Making drinks with readyground coffeeTo prepare drinks using ready groundcoffee, add a portion of ground coffeeto the ground coffee chute.

This allows you to prepare adecaffeinated coffee, for example, evenif the bean container is filled withregular coffee beans.

Only one portion can be prepared at atime when using ready ground coffee orespresso.

Place a maximum of 12 g in theground coffee chute. If too much isadded, the brew unit will not be ableto process the coffee.

Adding ready ground coffee

The coffee machine will use all theground coffee which has been added tothe chute to make the next coffee.

Touch and then select Other drinks.

Select Ground coffee with the arrowsensors and touch OK.

Add ground coffee and select drink appearsin the display.

First take the lid off of the coffeebean container and then take thecover off the ground coffee chute.

Place a maximum of 12 g in theground coffee chute.

Making drinks

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Replace the cover to the groundcoffee chute after adding the groundcoffee.

Replace the lid on the coffee beancontainer.


Select a drink.

The coffee machine will prepare thedesired drink.

Dispensing hot water(CM5400, CM5500)

Caution! Danger of burning andscalding on the central spout! Watercoming out of the spout is very hot.

Please note that the water dispensedis not hot enough for making blacktea.

Place a suitable cup or glass centrallyunderneath the central spout.

Touch and then select Other drinks.

Select Hot water and touch OK.

Hot water will run into the cup under thehot water spout.

To stop dispensing early, touch OK.

Making drinks

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Making drinks using a profile(CM5400, CM5500)You can enter individual profiles to caterfor different tastes and preferences.

If you have already created your ownprofile (see "User profiles"), you canselect this to make a drink according toyour own preferences.

Touch and then select User profiles.

Select the profile you want and touchOK.

The name of the selected user profilewill appear in the top of the display.

You can now prepare the drink youwant.

Making coffee with milk

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Caution! Danger of burning andscalding from the central spout.Liquids and steam dispensed fromthe spouts will be very hot.

Do not use milk with additives. Mostadditives contain sugar which willadhere to the milk pipework anddamage the machine.

As soon as you select a drinkcontaining milk the machine will start toheat up. The milk will be drawn up intothe central spout where it is heated bysteam and also frothed for drinksrequiring milk froth.

If you have not made any milk drinksfor a while, rinse the milk systemthoroughly before making the firstdrink to ensure any bacteria isflushed out.

The following drinks with milk can bemade:

– Cappuccino consists of approx.2/3 milk froth and 1/3 espresso.

– Latte macchiato consists of 1/3each of hot milk, milk froth andespresso.

– Caffè latte consists of hot milkand espresso.

Hot milk or milk froth can also bemade separately.

Useful tip: Using cold cow's milk(< 10 °C) with a protein content of atleast 3% will produce the perfect milkfroth.You can select milk with a fat contentaccording to preference. With wholemilk (at least 3.5% fat), the milk frothwill be slightly creamier.

Using milk cartons or bottles

The milk tube for cartons and othersuitable containers is located behindthe service panel.

Making coffee with milk

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Connect the milk tube to the aperturein the central spout.

Place a container with sufficient milkin it beside the coffee machine.

Place the end of the milk tube in thecontainer. Make sure that it issufficiently immersed in the milk.

Useful tip: The Miele stainless steelflask keeps milk cool for longer. Goodmilk froth can only be made with coldmilk (< 10 °C).The MB-CM milk flask is available toorder from the Miele online shop ordirectly from Miele (see back cover forcontact details).

Preparing drinks with milk Place a suitable cup or glass

underneath the central spout.

Select a drink.

– Cappuccino

– Latte macchiato

– Go to Other drinks in the menu toselect:Caffè latte, Hot milk or Milk froth

The drink will be made.

Grinder setting

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When the beans are ground correctly,the coffee or espresso will flow evenlyinto the cup with a good crema.The crema should have an evennutbrown colour.

The grinder setting you select will beused for all coffee drinks.

There are various ways to tell whetherthe coffee grinder is set correctly.

The coffee has been too coarselyground if:

– Espresso or coffee flows into the cuptoo quickly.

– The crema is very pale and uneven.

Set a finer grinder setting.

The coffee has been too finely groundif:

– Espresso or coffee only trickles intothe cup.

– The crema is dark brown.

Set a coarser grinder setting.

To avoid damaging the grinder,please note the following:Only adjust the grinder one setting ata time.Grind the coffee beans again if youwant to adjust the grinder to the nextsetting.

Open the appliance door.

Push the slide control a maximum ofone setting to the left (for finergrinding) or to the right (for coarsergrinding).

Then close the appliance door.

Make one cup of coffee.

Then you can adjust the grinder settingagain.

The altered grinder setting will not beused until after the second coffee hasbeen dispensed.

Amount of coffee, brew temperature and pre-brewing

35

You can set the amount of coffee, thebrewing temperature and pre-brewingfor each drink individually. To do this,first select the drink from theParameters menu and then adjust thedrink parameters.

Touch and then select Parameters.

Select the drink and touch OK.

The current settings for the amount ofcoffee, brewing temperature and pre-brewing will be displayed for this drink.

Select Amount of coffee, Brewtemperature or Pre-brewing.

Select the setting you want andtouch OK.


Amount of coffeeThe coffee machine can grind and brew6-14 g of coffee beans per cup. Thegreater the quantity, the stronger thecoffee.

There are various ways to tell whetherthe amount of coffee is set correctly:

The amount of coffee is too low if

– espresso or coffee flows into the cuptoo quickly

– the crema is very pale and uneven

– the espresso or coffee lacks body.

Increase the amount of coffee so thatmore ground coffee is brewed.

The amount of coffee is too high, if

– espresso or coffee flows into the cupvery slowly

– the crema is dark brown

– the espresso or coffee tastes bitter.

Decrease the amount of coffee so thatless ground coffee is brewed.

Useful tip: If the coffee is too strong foryou or it tastes bitter, try a different typeof bean.

Brewing temperatureThe ideal brewing temperature willdepend on

– the type of coffee being used

– whether an espresso or a coffee isbeing made, and

– the altitude of the region.

Useful tip: Not all types of coffeetolerate high temperatures. Severaltypes are sensitive to hightemperatures, resulting in an impairedcrema and taste.

Pre-brewing ground coffeeWhen the pre-brewing function isswitched on, the freshly ground coffeeis first moistened with a little hot water.Then the remaining water is forcedthrough the moistened coffee at highpressure. This helps release the flavourof the coffee.

You can set pre-brewing for a normallength of time or an extra long length oftime. Alternatively, you can switch offthe "Pre-brewing" function. The machine is supplied with the "Pre-brewing" function switched off.

Portion size

36

The flavour of the coffee produceddepends not only on the type of coffee,but also on the amount of water used.You can programme the amount ofwater for all coffee drinks and hot waterto suit the size of your cups and thetype of coffee you are using. This doesnot alter the amount of coffee used.

For coffee drinks that use milk you canalso set the amount of milk or milk frothto be dispensed with these drinks.Additionally, you can set the portionsizes for hot milk and milk froth alone.

A maximum portion size can beprogrammed for each type of drink. Thecoffee machine halts preparation of thecoffee once this portion size has beenreached. The maximum possibleportion size is then saved by theappliance for this type of drink.

If the water container becomes emptyduring the preparation of a drink, theprogramming of the portion size willbe cancelled. The portion size will notbe saved.

There are two ways of initiating theprogramming of the portion size:

– by touching the drink sensor whenyou are preparing a coffee, or

– by selecting Portion size in theParameters menu.

CM5400, CM5500: The changedportion size is always saved in thecurrent profile. The name of the currentuser profile is shown in the top left ofthe display.

Cancelling portion size programming

Touch the drinks sensor or fordrinks from Other drinks again.

Changing the portion sizewhile making a drinkYou can change and save the portionsize for Espresso , Coffee ,Cappuccino and Latte macchiato while making these drinks.


Touch the sensor for the drink youwant until Change appears in thedisplay.

A signal tone will sound as soon asportion programming starts. (Providedthat the volume has been set for thesignal tones - see "Volume").

The desired drink will be made and Savewill appear in the display.

When the cup is filled up to the levelyou want, touch OK.

If you want to change the portion sizefor coffee specialities made with milk,the ingredients which make up the drinkwill be saved one after the other whilethe drink is being made.

When the quantity for each ingredientreaches the level you want, touch OK.

The programmed combination ofingredients and portion sizes will nowbe dispensed every time that particulardrink is selected.

Portion size

37

Changing the portion sizes inthe Parameters menu

You can only change the portion sizesfor Long coffee, Caffè Latte, Hotmilk and Milk froth via the"Parameters" menu.

Place a suitable cup or glassunderneath the central spout.

Touch and then select Parameters.

Select the drink you want.

Select Portion size and touch OK.

Now proceed as for changing theportion size while making a drink.

User profiles

38

CM5400, CM5500

In addition to the Miele profile, you canenter two individual profiles to cater fordifferent tastes and preferences.

In each profile you can adjust thesettings for individual drinks (portionsize, amount of coffee, brewingtemperature and pre-brewing).

The name of the current user profile isshown in the top left of the display.

Calling up user profiles Touch and then select User profiles.

You can now create a profile.

If you have already created a profile inaddition to the Miele profile, you havethe following options:

– Select profile from the profiles whichare already allocated.

– Change profile to programme thecoffee machine so that it changesback to the Miele standard profileautomatically after each drink isdispensed or so that it retains themost recently selected profile.

– Change name if you want to alter thename of a profile.

– Delete profile if you want to delete aprofile.

Touching takes you back to theprevious menu. Touching takes youback to the drinks menu.

Creating a User profile Select Create profile with the arrow

sensors and touch OK.

Letters will appear in the display thatyou can select with the arrow sensors.You can use the arrow sensors to selectfrom numbers, upper case and lowercase letters.

Touch the arrow sensors toselect the first character and thentouch OK.

The character will then appear in theline above.

Repeat the process until the requiredname appears in the display lineabove.

Useful tip: If you make a mistake,select the sensor to delete the lastcharacter.

When you have finished entering aname and want to save it,

use the arrow sensors tohighlight the tick and touch the OKsensor.

If you do not want to save what youhave entered,

touch and hold until all charactershave been deleted and the coffeemachine jumps back to the previousmenu.

The last created profile is selected asthe current profile.

User profiles

39

Selecting a User profile

This selection is only possible if aprofile has been allocated in additionto the Miele standard profile.

Use the arrow sensors to selectSelect profile and touch OK.

Select the required profile with thearrow sensors and touch OK.

The name of the current User profile isshown in the top left of the display.

Changing a User profileYou can programme the coffee machineso that it changes back to the Mielestandard profile automatically after eachdrink is dispensed, so that the Mieleprofile is always active when themachine is switched on or so that itretains the most recently selectedprofile.

Select Change profile and touch OK.

You now have the following options:

– Manually: The selected User profileremains active until you selectanother User profile.

– After each use: The machine willchange back to the Miele standardprofile automatically after a drink isdispensed.

– When switched on: Each time themachine is switched on it willautomatically select the Mielestandard profile regardless of whichUser profile was set before themachine was last switched off.

Select the required option and touchOK.

Changing a User profile name


Select Change name with the arrowsensors and touch OK.

Proceed the same as with "Createprofile":

– Select to delete a character.

– To enter new characters, select therelevant character and confirm withOK.

– Save the new name by selecting inthe display and touching OK.

Deleting a profile


Select Delete profile with the arrowsensors and touch OK.

Select the profile you wish to delete.

Select Yes and touch OK.

The profile is deleted.

Settings

40

Opening the "Settings" menu Touch .

Select Settings with the arrowsensor and then touch OK.

You can now check or change thesettings.

Options which are currently selectedwill have a tick next to them.

Touching takes you back to theprevious menu. Touch if you want to go back to theSelect drink menu.

Changing and saving settingsThe Settings menu is shown in thedisplay.

Select the setting you wish to changewith the arrow sensors . Touch OK.

Use the arrow sensors tohighlight the required option.Touch OK.


Settings

41

Overview of available settingsThe factory default for each option is indicated by *.

Menu option Available settings

Language deutsch* and other languages

Country

Timer Switch off after (00:30)*

Eco mode On* / Off

Info Number of drinks

– Total coffee drinks / Total no. of drinks / Espresso / Coffee /Cappuccino / Latte macchiato / Ristretto / Long coffee /Caffè latte / Hot milk / Milk froth / Hot water (CM5400,CM5500 only)

No. of portions until

– Descale appliance / Degrease the brew unit

System lock On / Off*

Water hardness Soft 1

Medium 2

Hard 3*

Very hard 4

Display brightness Set the brightness

Volume Buzzer tones

Keypad tone

Showroom programme Demo mode (On / Off*)

Factory default Do not reset

Reset

Settings

42

LanguageYou can select a language and countryfor all display texts.

Useful tip: If you select the wronglanguage by mistake, you can find the"Language" option by following the flagsymbol .

Timer: switch off afterIf none of the sensors have beentouched or no drink has been made, thecoffee machine will switch itself off after30 minutes to save energy.

You can change this default settingusing the arrow sensors to a timeof between 15 minutes and 9 hours.

Eco modeEco mode is an energy-saving mode.

If Eco mode is switched on, the coffeemachine heats up anew before eachdrink preparation. Preparation times areslightly longer.

When Eco mode is switched off, themachine uses considerably moreenergy. The coffee machine heats upfor the first drink preparation afterswitching on. After that the applianceremains heated up and drinks can beprepared with very little waiting time.

The coffee machine will indicate thatthe energy consumption has beenaltered.

Info (display information)In the Info option you can choose todisplay the number of preparedportions for each type of drink.

You can also see whether more than50 portions can be dispensed beforethe machine needs to be descaled orbefore the brew unit needs to bedegreased (No. of portions until ...).

Useful tip: To return to the previousdisplay, touch OK.

Locking the coffee machine(System lock )You can lock the coffee machine toprevent it being used without yourknowledge, for example by children.

Overriding the system lock

While the message Touch the OK sensorfor 6 seconds to unlock is in the display,

touch the OK sensor for 6 seconds.

As soon as you switch the coffeemachine off, the system lock will beactivated again and the coffeemachine is locked once more.

Settings

43

Water hardnessInformation regarding water hardness isgiven in the "Water hardness" section ofthis booklet.

Display brightnessChange the display brightness usingthe arrow sensors .

VolumeYou can set the volume of buzzer andkeypad tones using the arrowsensors .

Useful tip: To switch off the tones,touch the arrow sensor until all of thesegments are empty and Switched offappears in the display.

Factory defaultYou can reset the settings back to theones which were set when the coffeemachine was delivered - the factorydefault settings.

The number of drinks and the appliancestatus (No. of portions until applianceneeds descaling, ... brew unit needsdegreasing) cannot be reset.

Please refer to the "Overview ofavailable settings" chart for the factorysettings which are indicated by *.

The following settings will not bereset:

– Language

– Profiles and their drinks

Showroom programme (Demomode)

Do not activate this function fordomestic use.

The appliance can be presented inMiele Experience Centres or retailstores with the Showroom programmefunction. The lighting will come on butdrinks cannot be dispensed and otheractions cannot be carried out.

If you activate the Demo mode, youcannot switch the appliance off withthe On/Off sensor .

Cleaning and care

44

Clean the coffee machine regularly to avoid a build-up of bacteria.

Cleaning intervals - Quick guide

Recommended frequency What do I have to clean / maintain?

Daily(at the end of the day)

Water container

Waste container

Drip tray and drip tray cover

Once a week(more often if heavily soiled)

Central spout with cappuccinatore

Brew unit

Area underneath the brew unit and the drip tray

Housing of the machine (especially important immediatelyafter descaling)

Milk pipework

Once a month Bean container and ground coffee chute

When prompted Degrease the brew unit (with 1 cleaning tablet)

Descale the machine (with 1 descaling tablet)

Cleaning and care

45

Danger of burning and scaldingon hot components or by hot liquids.Always allow the coffee machine tocool down before cleaning it.Caution: Water in the drip tray can bevery hot.

Do not use a steam cleaner toclean this machine. Steam couldreach the electrical components andcause a short circuit.

It is important to clean the machineregularly as the used coffee groundswill soon go mouldy. Milk residue canspoil and the milk pipework canbecome blocked.

All surfaces are susceptible toscratching. Scratches on glass can insome circumstances lead tobreakage. Contact with unsuitablecleaning agents can alter ordiscolour the external surfaces. Toprotect the machine and surroundingsurfaces from damage, make sureyou wipe up any spillages orsplashes of descaling agentimmediately.

To avoid damaging the surfaces ofthe appliance, do not use:

– cleaning agents containing soda,ammonia, acids or chlorides

– solvent-based cleaning agents

– cleaning agents containing descalingagents

– stainless steel cleaning agents

– dishwasher cleaner

– glass cleaning agents

– oven cleaner

– abrasive cleaning agents, e.g.powder cleaners and cream cleaners

– hard, abrasive brushes or sponges(e.g. pot scourers), or sponges whichhave been previously used and stillcontain abrasive cleaning agents

– dirt erasers

– sharp metal scrapers.

Cleaning and care

46

Cleaning by hand or in thedishwasher

Please note that the brew unit is notdishwasher-safe.Clean the brew unit by hand onlyunder warm running water. Do notuse washing-up liquid or any othercleaning agent.

Most of the parts that are notdishwasher-safe have a pictogram onthem.

The following must be cleaned by handonly:

– Stainless steel central spout cover

– Brew unit

– Bean container lid

– Lower panel

The following components aredishwasher safe:

The maximum temperature of thedishwashing programme selectedmust not exceed 55 °C.

Contact with natural dyes such asthose found in carrots, tomatoes andketchup may discolour the plasticparts in the dishwasher. Thisdiscolouration does not affect thestability of the parts.

– Drip tray and lid

– Drip tray cover

– Waste container

– Water container

– Central spout (without stainless steelcover)

Cleaning and care

47

Waste container, drip tray anddrip tray cover

Clean the drip tray and wastecontainer every day to avoidunpleasant smells and mildew.

The waste container is located in thedrip tray. Water from rinsing alsocollects in the waste container.

A prompt will appear in the displaywhen the drip tray and/or the wastecontainer is full and needs to beemptied. Empty the drip tray and thewaste container.

Danger of burning and scalding! If the rinsing process has justfinished, wait a while beforeremoving the drip tray from themachine. The water used for rinsingwill continue to run out of the coffeespouts for a while.

Pull the drip tray carefully out of themachine. Take the lid off.

Empty the drip tray and the wastecontainer.

Remove the drip tray cover andthe lower panel .

Clean all parts thoroughly.

Clean the lower panel by hand onlyusing hot water, a little washing upliquid and a soft cloth.All other parts are dishwasher-safe.

Clean the inside of the machineunderneath the drip tray.

Reassemble all parts and place thedrip tray back in the coffee machine.

Make sure that the drip tray is pushedright into the coffee machine as far asit will go.

Make sure that the drip tray cover iscorrectly fitted (see picture).

Clean the area under the coffeemachine. Water can get under themachine when the drip tray isremoved.

Cleaning and care

48

Cleaning the water containerChange the water every day to preventa build-up of bacteria.

Make sure that the valve, theunderside of the water container andthe surface the water container sitson are clean. Otherwise, the watercontainer will not sit correctly.

Remove the water container.

The water container can be cleanedin the dishwasher, or by hand usinghot water and a little washing-upliquid. After cleaning, dry the watercontainer.

Carefully clean and dry the surfacethe water container sits on,particularly the recesses.

Push the water container back intothe machine.

Central spout withcappuccinatore

Clean the central spout cover byhand only using warm water and alittle washing-up liquid.

All other parts are dishwasher-safe.

Pull the stainless steel cover forwardsand off.

Pull the dispensing unit down toremove it.

Cleaning and care

49

Release the upper section with theholder for the milk pipework from thedispensing spouts.

Clean all parts thoroughly.

Clean the surfaces of the centralspout and the dispensing spouts witha damp cloth.

If the milk tube is blocked, clean itunder running water with the brushsupplied:

Insert the brush in the pipework.Move it back and forth until all milkresidue has been removed.

Reassembling the central spout

The dispensing unit is easier toreassemble if the individual parts aredampened with water beforehand.

Reassemble the dispensing unit.

Refit the dispensing unit onto thecentral spout. Press firmly to ensurethe dispensing unit is securely fittedwithout any gaps.

Replace the stainless steel cover andconnect the milk tube if applicable.

Cleaning and care

50

Milk pipework

Ensure that all components inwhich milk is transported are cleanedon a regular basis. Milk naturallycontains bacteria that rapidlymultiply if the milk pipework is notcleaned properly. Soiling in theappliance may be dangerous tohealth.

The milk pipework must be cleaned atleast every 5 days.

There are two options for cleaning themilk pipework:

– You can remove and dismantle thecentral spout with its integratedcappuccinatore and either wash it inthe dishwasher or by hand with warmwater and a little washing-up liquid(see "Central spout with integratedcappuccinatore").

– Or you can clean the milk pipeworkusing the Clean milk pipeworkmaintenance programme togetherwith the Miele cleaning agent for milkpipework (see "Maintenanceprogrammes - Rinsing the milkpipework").

Useful tip: In addition to your weeklycleaning routine we recommendcarrying out the alternative cleaningprocedure once a month. For example ifyou manually clean the machine once aweek, then you should run the Clean milkpipework maintenance programme oncea month. This combination will ensurethat the milk pipework is cleanedoptimally.

Bean container and groundcoffee chute

Danger of injury on the grinder!Switch off the machine anddisconnect it from the power supplybefore cleaning the bean container.

Coffee beans contain oils which candeposit on the walls of the beancontainer and hinder the flow of thebeans. Therefore, clean the beancontainer regularly with a soft cloth.

Open the bean container.

Remove any coffee beans.

Clean the bean container with a dry,soft cloth.

The bean container can now be refilled.

If necessary, clean the ground coffeechute:

Open the coffee chute and removeany ground coffee residue.

Useful tip: Use a vacuum cleaner toremove any coffee residues from thebean container and the ground coffeechute.

Cleaning and care

51

Cleaning the housing

Remove any soiling immediately. Ifsoiling is not removed promptly, itcould cause the surface to alter ordiscolour.Make sure that water cannot getbehind the display.The surfaces of the coffee machineare susceptible to scratching.Contact with unsuitable cleaningagents can alter or discolour thesurfaces.To protect the machine andsurrounding surfaces from damage,make sure you wipe up any spillagesor splashes of descaling agentimmediately.

Switch the coffee machine off.

Clean the front with a soft spongeand a solution of warm water and alittle washing-up liquid. Dry all partswith a soft cloth.

Useful tip: You can also clean theappliance front with the Miele allpurpose microfibre cloth.

Maintenance programmesThe coffee machine has the followingmaintenance programmes:

– Rinsing the appliance

– Rinsing the milk pipework

– Cleaning the milk pipework

– Degreasing the brew unit

– Descaling the machine

Carry out the relevant maintenanceprogramme when the prompt to do soappears in the display. Please see thefollowing pages for more information.

Opening the "Maintenance" menu

Touch .

Select Maintenance and touch OK.

You can now select a maintenanceprogramme.

Cleaning and care

52

Rinsing the applianceYou can rinse the water and coffeepipework of the coffee machinemanually.

If coffee has been dispensed, thecoffee machine will rinse the coffeepipework automatically beforeswitching off. This removes anyresidual coffee grounds.

Touch .


Select Rinse appliance and touch OK.

The pipework will be rinsed.

You may also be prompted to insert theend of the milk pipe into the drip tray.

Rinsing the milk pipeworkMilk residues can block the milkpipework. The milk pipework shouldtherefore be rinsed regularly. If a drinkhas been made using milk, the promptto insert the end of the milk tube intothe drip tray will appear at the latestwhen you switch the machine off.

You can also rinse the milk pipeworkmanually.

Touch .


Select Rinse milk pipework and touchOK.

When prompted, place the end of themilk tube into the right-hand aperturein the drip tray.

Touch OK.

The milk pipework will now be rinsed.

Cleaning and care

53

Cleaning the milk pipeworkusing the maintenanceprogrammeFor optimal cleaning results, werecommend the Miele Cleaning Agentfor milk pipework. The Cleaning Agentfor milk pipework has been speciallydeveloped for use with Miele coffeemachines and prevents subsequentdamage.

It is available to order from the Mieleonline shop or directly from Miele (seethe end of this booklet for contactdetails).

The Clean milk pipework maintenanceprogramme lasts for approx. 5 minutes.

Touch .


The cleaning process cannot becancelled. It must be completedthrough to the end.

Select Clean milk pipework and touchOK.

The process will start.


Place milk pipe in cleaning agent appears inthe display.

Making a cleaning solution:

Dissolve the cleaning agent in acontainer with 200 ml of lukewarmwater. Stir the solution with a spoonuntil the powder has fully dissolved.

Carrying out the cleaning process:

Place the container next to themachine and hang the milk tube inthe solution. Make sure it is placedsufficiently far into the cleaningsolution.

Touch OK.

Follow the further instructions givenin the display.

The cleaning process is finished at theend of the rinsing cycle.

Useful tip: Flush any residual cleaningagent out of the milk pipework withrunning water.

Cleaning and care

54

Degreasing the brew unit andcleaning the interiorDepending on the natural oil content ofthe coffee used, the brew unit canbecome blocked quite quickly. It mustbe degreased regularly in order toensure aromatic coffee and trouble-freeoperation of the coffee machine.

We recommend using Miele CleaningTablets to clean the brew unit. Thesehave been specially developed for usewith Miele coffee machines and preventsubsequent damage. Miele Cleaning Tablets can be orderedvia the Miele webshop or directly fromMiele (see the end of this booklet forcontact details).

The maintenance programme fordegreasing the brew unit lasts forapprox. 15 minutes.

After 200 portions have beendispensed, Degrease the brew unit andclean inside the machine will appear in thedisplay.

Confirm the message with OK.

The message will appear at regularintervals until the brew unit has beendegreased. Once the maximumpossible number of portions has beenreached, the coffee machine will lockout.

You can switch the coffee machine off ifyou do not want to carry out themaintenance programme at this point intime. You will only be able to makecoffee drinks again once the the brewunit has been degreased.

Starting "Degrease brew unit"

You need 1 Miele cleaning tablet todegrease the brew unit.

Touch .


Select Degrease the brew unit.

The cleaning process cannot becancelled. It must be completedthrough to the end.

Touch OK.



Cleaning and care - Degreasing thebrew unit and cleaning the interior

Clean the brew unit by hand onlyunder warm running water. Do notuse washing-up liquid or any othercleaning agent. The moving parts ofthe brew unit are lubricated.Washing-up liquid will damage thebrew unit.To ensure good tasting coffee and toprevent the formation of microbes inthe machine, remove and clean thebrew unit under running water once aweek.

Rinse the brew unit by hand and clean insidethe machine appears in the display.

Open the appliance door.

Cleaning and care

55

Press and hold the button under thebrew unit handle and, whilst doingso, turn the handle to the left .

Carefully pull the brew unit out of thecoffee machine.

When you have removed the brewunit, do not change the position ofthe handle on the brew unit.

Clean the brew unit by hand underwarm running water without usingwashing-up liquid.

Wipe any remaining coffee off the twofilters (see arrows).

Dry the funnel to prevent groundcoffee sticking to it the next time acoffee is prepared.

Make sure you regularly remove anydamp ground coffee residues toprevent the build-up of mould.

Clean the interior of the coffeemachine. Make sure that the areashighlighted in the illustration arecleaned especially well.

Useful tip: Use your vacuum cleaner toremove dry ground coffee residues.

Cleaning and care

56

When Place the brew unit containing acleaning tablet in the machine and close themachine door appears in the display:

Drop a cleaning tablet into the top ofthe brew unit (arrow).

Push the brew unit with cleaningtablet back into the coffee machine,making sure it goes in straight.

Press the button under the handle ofthe brew unit and, whilst doing so,turn the handle to the right .

Then close the appliance door.


The cleaning process is finished at theend of the rinsing cycle.

Degrease the brew unit whenprompted to do so.

No drinks can be made and Degreasethe brew unit appears in the display.

The maintenance programme cannotbe cancelled. It must be completedthrough to the end.

Touch OK.

The maintenance programme will start.

Descaling the machine

57

Important! When descaling themachine, cover delicate surfaces andnatural flooring to prevent damagefrom splashes of descaling solution.Ensure that any splashes ofdescaling solution are wiped upimmediately.

Limescale builds up in the coffeemachine through use. How often theappliance needs to be descaled willdepend on the water hardness level inyour area. The machine should bedescaled regularly to ensure that itfunctions correctly.

The appliance will guide you throughthe descaling process. Variousmessages will appear in the display,e.g. you will be prompted to empty thedrip tray or fill the water container.

The descaling process is essential andtakes approx. 15 minutes.

The coffee machine prompts you whenit needs to be descaled. No. of portionsuntil appliance needs descaling: 50 willappear in the display. The remainingnumber of drinks that can be madebefore descaling will show in thedisplay after each drink.


When the number of remaining portionsreaches 0, the appliance will lock out.

You can switch the coffee machine off ifyou do not want to carry out thedescaling programme at this point intime. You can not make any drinks untilthe machine has been descaled.

Descaling after promptappears in the displayDescale appliance appears in the display.

The descaling programme cannot becancelled once you have touched OK.The programme has to be completedthrough to the end.

Touch OK.



When Fill the water container with descalingagent and lukewarm water up to the symbol and replace appears in the display,proceed as follows.

Creating the descaling solution

We recommend using Miele DescalingTablets for optimum results.These have been specially developedfor use with Miele coffee machines andprevent subsequent damage.

Other descaling agents, whichcontain other acids besides citricacid and/or other undesirablesubstances, such as chlorides forexample, could damage the coffeemachine. Moreover, the descalingeffect required cannot be guaranteedif the descaling solution is not of theappropriate concentration.

Miele Descaling Tablets are available toorder via the Miele webshop or directlyfrom Miele (see the end of this bookletfor contact details).

You will need one descaling tablet todescale the machine.

Descaling the machine

58

Fill the water container to themarker with lukewarm water.

Place one descaling tablet in thewater.

Follow the instructions for the mixingratio carefully. It is important that youdo not fill the water container withtoo much or too little water.Otherwise the descaling process willbe cancelled prematurely.

Carrying out descaling

Push the water container back intothe machine.


When Rinse the water container and fill withfresh tap water up to the descaling symbol appears in the display:

Remove the water container andrinse it thoroughly with clean water.Ensure that no descaling solution

residue remains in the watercontainer. Fill the water container tothe symbol with fresh tap water.

The cleaning process is finished at theend of the rinsing cycle. You can nowprepare drinks again.

To protect the machine andsurrounding surfaces from damage,make sure you wipe up any spillagesor splashes of descaling agentimmediately. Otherwise surfaces canbe damaged.

Descaling when not promptedby a message Touch .


Select Descale appliance.

Descaling cannot be cancelled once ithas started. It must be completedthrough to the end.

Touch OK.

The descaling process will start.

Transporting the machine

59

If you are not going to use the coffeemachine for an extended period of timeand you intend to transport it, e.g. whenmoving house, a number of procedureswill need to be carried out:

– Empty and clean the coffee beancontainer

– Empty and clean the water container

– Evaporate the coffee machine

– Clean the interior of the machine

– Pack the machine securely

Evaporating the coffeemachineThe coffee machine should beevaporated before it is stored for a longperiod of time or transported anydistance - particularly at temperaturesbelow freezing.

Evaporating means removing all waterfrom the system. This prevents waterand frost damage to the appliance.

Switch the coffee machine on withthe On/Off sensor.

Touch .

Touch twice.

Empty the system? appears in thedisplay.

Select Yes and touch OK.


Caution! Danger of burning andscalding on the dispensing spouts!Hot steam is discharged.

The evaporation process is finishedwhen Process finished appears in thedisplay and the display then goes out.

Switch off the machine and unplug itto disconnect it from the powersupply.

Clean the drip tray and wastecontainer.

PackingThe coffee machine should only bepacked when it is clean and dry.Residues of coffee grounds can causescratches on surfaces. Coffee and milkresidues or water can cause a build-upof bacteria.

Use the original packaging includingpolystyrene blocks to pack the coffeemachine.

Also pack the operating instructions sothat they are available when the coffeemachine is next used.

Problem solving guide

60

With the help of the following guide, minor faults in the performance of theappliance, some of which may result from incorrect operation, can be remediedwithout contacting Miele. This will save you time and money because you won'tneed a service call.

Please note that a call-out charge will be applied to unnecessary service visitswhere the problem could have been rectified as described in these operatinginstructions.

Messages in the display

Error messages must be confirmed with OK, otherwise the message mayreappear in the display even though the problem has been remedied.

Follow the instructions which appear in the display to remedy the problem.

If the fault message appears again in the display, contact Miele.

Problem Possible cause and remedy

F1, F2,F80, F82

There is a fault inside the appliance. Switch the machine off with the On/Off sensor.

Wait for approx. 1 hour before switching it back onagain.

F41, F42, F74, F77, F235,F236

There is a fault inside the appliance. Switch the machine off with the On/Off sensor.

Wait for approx. 2 minutes before switching it backon again.

F10, F17 No water or very little water is being drawn in. Remove the water container, fill it with fresh tap

water and replace it. Carefully clean the surface the water container sits

on, and the housing walls adjacent to the watercontainer. Dry the surfaces.


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F73 orCheck the brew unit

The brew unit cannot be positioned correctly. Switch the machine off with the On/Off sensor. Switch off at the wall socket and remove the plug.

Wait for two minutes before inserting the plugback in the socket and switching back on.

Remove the brew unit and rinse under warmrunning water.

Push the coffee ejector of the brew unit into thecorrect position (see diagram).

Do not fit the brew unit. Close the appliance doorand switch the machine on with the On/Off sensor.

This will initialise the brew unit motor and put it backinto the start position. When Insert the brew unit appears in the display,

open the appliance door and put the brew unitback in the machine. Then close the appliancedoor.


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Too much ground coffee There is too much ground coffee in the coffee chute. The brew unit cannot compact coffee powder if morethan two level spoonfuls of ground coffee are addedto the coffee chute. The ground coffee will be emptiedinto the waste container and the fault message willappear in the display. Switch the machine off with the On/Off sensor. Remove and clean the brew unit by hand. Remove the ground coffee inside the coffee

machine, e.g. with a vacuum cleaner. Place a maximum of 12 g of coffee in the ground

coffee chute.


63

Unusual performance of the coffee machine


The display remainsdark when the coffeesystem is turned onwith the On/Off sensor.

The On/Off sensor was not touched for longenough. Touch the On/Off sensor for at least 3 seconds.

The plug is not correctly inserted into the socket orthe socket is not switched on. Insert the plug into the socket correctly and switch

on.The mains circuit breaker has tripped because thecoffee machine, mains voltage or another appliance isdefective. Switch off at the wall socket and remove the plug. Contact a qualified electrician or Miele.

The coffee machineswitches off suddenly.

The switch-off time programmed using the timer hasbeen reached. If required, you can select a new switch-off time.

The plug is not correctly inserted into the socket. Insert the plug into the socket correctly.

The sensors do notrespond to touch.The appliance cannotbe operated.

There is an internal fault. Disconnect the appliance from the electricity

supply by switching off at the wall socket andwithdrawing the power plug, or switching off themains circuit breaker.

The display is hard tosee or not able to beread.

The display brightness is set too low. Change this setting.


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The water container isempty. Fill and replace thewater container has notappeared in the display.

Droplets of water have settled between the watercontainer and the side walls of the housing, or thisarea is damp (see illustration).

Dry these surfaces thoroughly. Take the watercontainer out to refill it with water.

There is too much residual water on the inside wallsof the water container, e.g. a biofilm has developed.Or the water container has a build-up of limescale. Clean the water container every day.

Fill and replace the watercontainer appears in thedisplay even though thewater container is fulland in the machine.

The water container is not in the correct position. Remove the water container and push it back in

again.The water container was not correctly filled andrefitted for descaling. Fill the water container to the descaling symbol

and restart the descaling programme.

After switching on themachine the messageEmpty the drip tray and thewaste container appearseven though they areboth empty.

This is not a fault.The drip tray and waste container were probably notemptied after making the last coffee, or the internalcounter was not reset. Remove the drip tray and waste container from the

machine, empty them if necessary, and thenreplace them.


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Neither milk nor milkfroth comes out of thecentral spout.

The milk pipework is blocked. Clean the central spout, taking particular care to

clean the cappuccinatore and milk pipeworkconnections carefully with the cleaning brush.

Empty the drip tray and thewaste container appearsin the display, eventhough the drip tray isempty.

The drip tray isn't sitting correctly in the appliance. Push the drip tray all the way into the appliance. Make sure that the lower panel is sitting on the

drip tray correctly.

Insert the drip tray and thewaste container appearsin the display eventhough both are fitted.

The drip tray is not in the correct position and istherefore not detected. Empty the drip tray and the waste container.

Reassemble all parts and push the drip tray backas far as it will go in the coffee machine.

The drip tray or wastecontainer is full oroverflowing, althoughthey have been emptiedfollowing eachreminder.

This is not a fault.The drip tray and waster container were probablyremoved or the service panel was opened without thedrip tray and waste container being emptied. Whenthe drip tray is removed or the service panel opened,the internal counter for emptying the drip tray andwaste container is automatically reset. Remove the drip tray and waste container from the

machine and empty them.

Fill the bean containerappears in the displayeven though the beancontainer has just beenfilled.

This is not a fault. Confirm the message with OK.

Insufficient coffee beans are getting into the grinder.Have you used a dark roast?This type of coffee bean is often oily. These oils cancling to the inside of the coffee bean container andhinder the flow of beans. Make a coffee and observe whether the coffee

beans drop into the coffee bean container. Clean the coffee bean container more often if you

are using darker, oilier coffee beans.

Try other types of coffee beans which are less oily.

The coffee machinedoes not rinse itselfwhen turned on.

This is not a fault.If the coffee machine is already at operatingtemperature, rinsing will not take place.


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Coffee dispensing isrepeatedly interruptedand the message Fill thebean container appears inthe display.

This is not a fault.The brew unit has not detected the ground coffee.The coffee may be too finely ground or there may notbe enough of it. Usually this is because the grinder isset too fine and the amount set is insufficient.


If the coffee is too strong for you or tastes bitter, try adifferent type of coffee beans.

If the display appears with all types of coffee: Set the grinder to a coarser setting. Check the amounts of coffee set for all coffee

drinks. Select a larger amount of coffee ifnecessary.

Don't forget to check any drinks changed in "UserProfiles".If the message only appears when dispensing certaindrinks: Check the amount of coffee set for this drink.

Select a larger amount of coffee. You may also need to set a coarser grinder setting.

The descalingprogramme was startedby mistake.

The descaling programme cannot be stopped oncethe OK sensor has been touched.Descaling must be continued through to completion.This is a safety precaution to make sure the machineis descaled correctly. This is important for thelongevity and functional efficiency of your coffeemachine.

Descale the coffee machine.


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The milk sputters whenit is dispensed. Hissingnoises can be heardwhen milk is beingheated up or frothed.Although the milkshould be frothed, onlyhot milk comes out ofthe main dispenser.

The milk temperature is too high. Good milk froth canonly be achieved with cold milk (below 10°C). Check the temperature of the milk.

The main dispenser with integrated cappucinatore isnot correctly fitted and is taking in air. Or the spoutsare blocked. Check whether the central spout has been

assembled correctly. Make sure that all parts aretightly connected to one another.

If necessary, clean the central spout.

The milk pipework, connections or the intake tube onthe milk flask are blocked. Clean all parts thoroughly.

The steam jet on the central spout has a blockage.

Push the cleaning brush a max. of 1 cm into thesteam jet.

Clean the steam jet with the cleaning brush.

Coffee grounds havesettled on the lid of thedrip tray and in theinterior around the brewunit.

This is not a fault.The movement of the brew unit during the brewingprocess can cause some ground coffee to fall aroundit. The type of beans used, the fineness of the groundcoffee and the amount of coffee ground also affectthe amount. Important: Clean the interior of thecoffee machine regularly to prevent mould etc.


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The underside of thecoffee bean containercover is very damp.Drops of water arevisible.

A large number of drinks have been made one afterthe other and the ground coffee chute is not closed ornot properly closed. Steam has risen up from thebrew unit via the ground coffee chute and condensedunder the cover. Replace the lid on the ground coffee chute making

sure it is properly sealed.

Water from makingcoffee has collected onthe benchtopunderneath the coffeemachine.

This is not a fault. Water can get under the machinewhen the drip tray is removed.Clean the surface underneath the coffee machineregularly.

The display lights upbut the coffee machinedoes not heat up and nodrinks are made.The coffee machinecannot be turned offwith the On/Off sensor.

The Demo mode of the coffee machine for MieleExperience Centres or Chartered Agents has beenactivated. Deactivate the Demo mode.


69

Unsatisfactory results


The coffee is not hotenough.

The cup has not been pre-heated.The smaller the cup and the thicker its walls, the moreimportant it is to pre-heat it.

Pre-heat the cup, for example with hot water.

The brewing temperature has been set too low. Set a higher brewing temperature.

The filters in the brew unit are blocked. Remove the brew unit and clean it by hand. Degrease the brew unit.

The heating-up time isgetting longer, theamount of water beingdispensed is incorrectand the coffee machineis not performingproperly. Coffee drinksare being dispensedvery slowly from thecentral spout.

The coffee machine needs descaling. Descale the coffee machine.

Coffee is not flowingout of the central spout.Or coffee is only beingdispensed via onespout.

The central spout has a blockage. Rinse the coffee pipework. If there is still no coffee coming out, or coffee is

only coming out of one side, clean the dispensingspouts with the cleaning brush.

The consistency of themilk froth isunsatisfactory.

The milk temperature is too high. Good milk froth canonly be achieved when cold milk (below 10 °C) isused. Check the temperature of the milk in the milk flask.

The milk pipework is blocked. Clean the central spout with integrated

cappuccinatore and the milk pipework with thecleaning brush supplied.


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The coffee grindermakes a louder noisethan usual.

The coffee bean container has become empty duringthe grinding process. Fill the container with fresh beans.

There may be stones in amongst the coffee beans. Switch the coffee machine off immediately. Call

Miele.

The coffee flows tooquickly into the cup.

The coffee is too coarsely ground. Set the grinder to a finer setting.

The coffee trickles tooslowly into the cup.

The coffee is too finely ground. Set the grinder to a coarser setting.

The crema on thecoffee or espresso isnot as it should be.

The grinder setting is not correct. Set the grinder to a finer or coarser setting.

The brewing temperature is too high for this type ofcoffee. Set a lower brewing temperature.

The coffee beans are no longer fresh. Add fresh coffee beans to the coffee bean

container.

After sales service

71

Contact in case of faultIn the event of any faults which youcannot remedy yourself, please contactMiele.

Contact information for Miele can befound at the end of this document.

Please quote the model and serialnumber of your appliance whencontacting Miele. This information canbe found on the data plate.

WarrantyThe manufacturer's warranty for thisappliance is 2 years.

For further information, please refer toyour warranty booklet.

Saving energy

72

The following tips can help you saveenergy and money as well as care forthe environment:

– Operate the coffee machine in "Ecomode" (default setting).

– Energy consumption may increase ifyou change the settings for the"Timer".

This setting uses more energy appears inthe display.

– Switch the coffee machine off withthe On/Off sensor if it is not goingto be used for a while.

– Change the setting for the "Switch offafter" timer to 15 minutes. The coffeemachine will then switch itself off15 minutes after the last drink wasmade or a sensor was touched.

Electrical connection

73

Before connecting the appliance, makesure that the connection data on thedata plate (voltage and frequency)match the mains electricity supply.This data must correspond in order toavoid the risk of damage to theappliance. Consult a qualifiedelectrician if in any doubt.

The connection data is given on thedata plate. The data plate can be seenon the left-hand side when the drip trayis pulled out.

The machine is supplied with a mainscable with moulded plug for connectionto a 50 Hz 220-240 V supply.

The coffee machine must be connectedto the mains supply via a suitableswitched socket with earthing contact.Connection must comply with nationaland local safety regulations.

The fuse rating must be at least 10 A.

The socket should be next to theappliance and easily accessible.

Do not connect the machine to themains electricity supply by a multi-socket adapter or an extension lead.These do not guarantee the safety ofthe appliance (e.g. danger ofoverheating).

Do not connect the machine to aninverter such as those used with anautonomous energy source, e.g. solarpower. When switched on, peak loadsin the system can cause the safetyswitch-off mechanism to be triggered.This can damage the electronic unit.

The machine must not be used with so-called energy saving plugs. Thesereduce the amount of energy suppliedto the machine, causing it to overheat.

If the connection cable is faulty, it mayonly be replaced by a qualifiedelectrician in order to avoid a hazard.

Installation

74

Danger of overheating!Please ensure that there is adequateventilation around the machine. Donot cover the machine with teatowels or similar objects whilst it is inuse.

Danger of overheating!If the coffee machine is installedbehind a kitchen furniture door, itmay only be used with the furnituredoor open.Do not close the furniture door whilethe coffee machine is in use.

Please observe the following installationinstructions:

– The location of the machine must bedry and well ventilated.

– The ambient temperature of the roomin which the machine is used must bebetween +10 °C and +38 °C.

– The machine must be set up on alevel surface. The surface must bewater resistant.

If the machine is installed in a niche, theniche must provide the followingminimum dimensions:

Height 510 mm

Width 450 mm

Depth 575 mm

When setting up the machine: makesure that the front of the machinecan be fully opened so that the brewunit can be removed with ease whenrequired.

The machine must be set up in theniche such that it sits flush with thefront edge of the niche.

Appliance dimensions

75

a = 241 mm

b = 360 mm

c = 460 mm

Technical data

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Current draw in standby mode(default setting):

< 0.5 Watt

Pump pressure: max. 15 bar

Through-flow heater: 1 stainless steel thermo block

Appliance dimensions (W x H x D): 241 x 360 x 460 mm

Net weight: 9.48 kg

Connection cable length: 120 cm

Water container capacity:

1.3 L

Bean containercapacity:

200 g

Waste containercapacity:

max. 6 portions of coffee grounds

Central spout: Height-adjustable from 80-135 mm

Grinder: Conical stainless steel grinder

Grinder setting 5 settings

Ground coffee amount: max. 12 g

www.miele.com.au

Miele Experience Centre and Head Office Melbourne:1 Gilbert Park DriveKnoxfield, VIC 3180

Miele Experience Centre South Melbourne:206-210 Coventry StreetSouth Melbourne, VIC 3205

Miele Experience Centre and Office Sydney:3 Skyline PlaceFrenchs Forest, NSW 2086

Miele Experience Centre and Office Brisbane:39 Harvey Street NorthEagle Farm, QLD 4009

Miele Experience Centre and Office Perth:

83-85 Sir Donald Bradman DriveHilton, SA 5033

205-207 Stirling HighwayClaremont, WA 6010

Miele Experience Centre and Office Adelaide:

Miele Australia Pty. Ltd.

Miele New Zealand Limited

Level 2, 10 College HillFreemans Bay, Auckland 1011

Miele Experience CentreAuckland:8 College HillFreemans Bay, Auckland 1011Telephone:0800 464 353 (0800 4 MIELE)www.miele.co.nz

Miele Global HeadquartersGermanyMiele & Cie. KGCarl-Miele-Straße 2933332 GüterslohFederal Republic of Germany

Head Office:

IRD 98 463 631

ACN 005 635 398ABN 96 005 635 398

Miele Experience Centre Gold Coast:131 Ferry RoadSouthport, QLD 4215

M.-Nr. 10 792 980 / 00en – AU, NZ

CM5300, CM5400, CM5500

operating instructions coffee maker · – fill the water container only with fresh, cold tap...

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