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Operational Excellence: SDM Enhancements for Results 2011 National Conference • Dallas, Texas • June 14 - 16

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Page 1: Operational Excellence: SDM Enhancements for Results 2011 National Conference Dallas, Texas June 14 - 16

Operational Excellence:

SDM Enhancements for Results

2011 National Conference • Dallas, Texas • June 14 - 16

Page 2: Operational Excellence: SDM Enhancements for Results 2011 National Conference Dallas, Texas June 14 - 16

Purpose of today’s session

• Identify themes from network experience and data, child safety data and youth mentoring research that have implications for service delivery

• Share and discuss both the content and process for SDM revision

Page 3: Operational Excellence: SDM Enhancements for Results 2011 National Conference Dallas, Texas June 14 - 16

Lifecycle of an evidence-based practice

2011 National Conference • Dallas, Texas

Evid

ence

of e

ffectiv

eness,

feasib

ility, re

plica

bility

, scala

bility

Promising practice

Promising practice

Promising practice

Promisingpractice

Evid

ence

of e

ffectiv

eness

Mentoring literature

Agency practice

Youth development lit.

Child safety data

Agency practice

Network data

Agency practice

Child protection lit.

Trends and promising practices are identified

Promising practices are tested

Tested and revised practices are shared or rolled out to the network

Standards

SDM

Resources, tools,

opportunities

Page 4: Operational Excellence: SDM Enhancements for Results 2011 National Conference Dallas, Texas June 14 - 16

Program enhancement themes

• Critical practices can help enhance our ability to protect children from harm

• Parents/guardians are important partners in the process of making and supporting a match

• Professionally supporting our matches through consistent, high-quality match support is a key to longer, stronger, safer matches

• An effective school- or site-based program may be more similar to community-based mentoring than previously thought

• Data, as collected in the SoR and YOS, can be useful as diagnostic tools, as well as outcomes measurement

• Appropriate orientation and training of volunteer, parent and youth are critical to a successful, safe match.

Page 5: Operational Excellence: SDM Enhancements for Results 2011 National Conference Dallas, Texas June 14 - 16

These themes can inform our model across all functional areas

Program Implications

• Build stronger partnerships with schools (clear roles, shared results)• Recruit for minimum 12 month commitment and expectation of multi-year relationship (in school- or site-based programs, too!)

• Carefully screen, assess, and train Bigs to promote child safety• Provide thorough orientation to parents and youth to promote child safety•Engage parents in the matching process• Reinforce and plan for minimum 12 month involvement

• Provide frequent, regular contacts with all participants• Make the most of match support contacts - provide individual opportunity to listen, support, and coach (for school-based, make contacts outside of program time) and use info gathered to assess match needs• Administer –and use– the SoR and YOS

2011 National Conference • Dallas, Texas

Partnership, community engagement

& recruitmentEnrollment & matching Match support

Page 6: Operational Excellence: SDM Enhancements for Results 2011 National Conference Dallas, Texas June 14 - 16

Proposed next steps for SDM

• Finalize and collect “inputs” for SDM revisions:- Standards: rationale, stakeholder input, and resulting vote- Existing data sources: child safety research, program practices

survey, mentoring literature- Forthcoming data: ESBM pilot , new mentoring literature (meta-

analysis)

• Revise SBM and CBM descriptions, tools, supporting forms, etc.

• Incorporate revised SDM into “next gen” AIM

• Roll out revised SDM

2011 National Conference • Dallas, Texas