operational managers ppt

8/3/2019 Operational Managers Ppt

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4G IDENTITY SOLUTIONS

Dr.SreeniTripuraneni

Chairman & CEO


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About 4G Identity solutions-4G is a leader in developing and deploying Identity Management solutions for the Indianmarket. A Pure Play ID Management solution provider. A First such company started inIndia began in 2003. An ISO 9001:2008 certified company, having a pride being world'slargest biometric deployments.

The Unique ID project implemented by the Unique Identification Authority of India(UIDAI) aims at providing a Unique Identification Number (UID) / AADHAAR to everyresident of India, which will serve as a universal proof of identity allowing residents to

establish their credentials anywhere in the country. The number will help in eliminatingduplicate identities, and can be used to verify resident identity in subsequent encountersin an easy, cost effective way.

By-


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Vision and MissionVision:

To be the globally recognized for deployment anddevelopment of identity management solutions

Mission:

To provide cost-effective identity management

solutions with best-of-breed technologies and robustlocal support for successful implementation.

Offer solutions, which protect the customersinvestment by creating interoperable, secure, and

scalable software platform. Create a process and methodology, with unique

identity database; create multiple programs andservices, leveraging the unique, trusted database.


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India Unique ID / AADHAARProject India's Unique ID project aims at providing a Unique

Identification (UID) Number / AADHAAR to every residentof India, which serves as a universal proof of identityallowing residents to establish their credentials anywhere inthe country.

4G's key role in the Project

Biometric Solution Provider (BSP).

Integration of the Biometric Quality Check SDKs intoAadhaar Enrolment Application.

Supplied, Installed and commissioned the biometricdevices.

Provided the biometric enrolment application.

Deployed the first proof of concept.

Empanelled for taking up enrolment in

the entire country.


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Number of Enrolments & Registrars


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Departments in 4G Identity Solutions


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Human resources Department Maintenance/operations Department Financial/accounting Department Marketing Department Product development Department Logistics Department (shipping/movement of items) CLIENT relationship andPARTNER relationship

Department

customer service Department(product support, all govt.agencies)

Technical Department.


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4G Identity Solutions Human

Resource Policies


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HR Policies-

INDUCTION

1. Company Profile2. Organisation Structure

3. Job Profiles

EMPLOYEMENT

1. Recruitment policy

2. Trainee and Apprentice

Induction policy

3. Change in

Employment/Personal Data

4. Equal Employment

Opportunity

5. Personal Records, Privacy,

& Retention

STANDARD OF CONDUCT

1. Time-Office Policy and

Working Norms

2. Disciplinary Procedures

3.. Leave Rules

EMPLOYEE DEVELOPMENT

1. Training Policy2. Executive performance

Appraisal Policy

3. Promotion Policy

EMPLOYEE WELFARE

1. PF and Gratuity

2. Telephone and E-mail

Policy

EMPLOYEE SEPARATION

1. Resignation and Termination

2. Separation and ExitInterview Policy


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Employee Hiring & Termination policy


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The Civil Rights Act of 1964-This law has been expandedover the years to cover other specific areas such as recruiting,

employee selection, compensation, benefits, trainingand termination practices.

Legal Hiring Policies: Companies usevarious resources--Internet job boards such as

Monster, ads in newspapers, company websites,

job fairs at colleges and universities--to recruit

employees.

Documentation of Discipline: Eachtime an employee is disciplined, there should be

written documentation regarding the issue, the

discussion, the action plan (how to correct the

situation) and follow-up. Dates and times are

critical and can be used to defend the employer

in wrongful termination cases.

.

Legal Termination Policies: Companiesmay have clearly defined, written policies

that have been reviewed by a corporate

attorney or other legal entities. Many

reasons for termination--performance,

downsizing or lay-off, behaviours or actions

that place other employees in jeopardy.Regardless, policies should be adhered to in

any termination situation.

Termination Meeting: Terminationmeetings should be conducted with a

member of human resources--department

that handles employee business--and be

handled in a professional manner--no attackof character, inappropriate language,

accusations


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Recruitment Procedure-

HR team co-ordination

Requisition of ManpowerSourcing

Screening & Selection Process

Training and Certification

Documentation and joining formalities

Document Verification

On boarding

Payroll Cycle & salary disbursement


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Performance Review-The performance review is done bi-yearly in the organization

How do we Access You ?The promotions in the organization are usually governed by the following

factors:

How well an employee performed in his / her present job.

How much potential an employee has for future responsibilities.

How much additional knowledge he / she have acquired for furtheradvancement.

Personal attribute, work habits, attitude towards self and others, abilityto get along with the team, leadership qualities, personal contributionto the success of the company determines his / her competence forpromotion.

Feedback given by all those who work with the employee such as his /her superiors, subordinates, peers and the customers


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Training-

Trainings Include On-the-job training,

Coaching,

Self trainings,

Team Trainings,

Compensation & Salary

Salary is paid on of every month.

Salary is to be treated as confidential information and no

communication is to be done with colleagues and other staff


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Leaves and Benefits- Casual leaves

Sick leaves

Paternity leave

Bereavement Leave

&

Conveyance Allowances

Petrol Allowances

City Compensatory Policies

Mobile/Cell phone Allowances

Medical Policies

List of declared governmentpublic holidays in 4G IdentitySolutions-

New Years Day

Maha Sivaratri

Milad-Un-Nabi

Good Friday

Easter Monday

Mahavir Jayanthi

Buddha Purnima

Krishna Janmashtami

Id ul Fitr

Dussehra

Diwali Idul Zuha/Bakrid

Guru Nanak Jayanti

Muharram

Christmas Day


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Operational Manager


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Roles and Responsibilities:

(OM) is responsible for theexecution of the UID(Aadhaar)Enrolment Operations in hisregion typically, 1 to 4 Districtswith about 80 to 100 centres.

The work involves a lot of PEMIactivities i.e.

1) Planning

2) Execution

3) Monitoring

4) Improvement.

Hierarchy

UID Project Head

Regional Manager

OperationalManager

Team Lead

Operators & Field Engineers


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Planning:

Identification of locations and making them suitable for Aadhaar operations.

Planning for the required manpower and the enrolment kits.

Planning aggressive and dynamic strategies to win over the competition

Execution:

Recruitment, Training, Certification and On Boarding of Manpower.

Building a working relationship with relevant village/Block/District levelofficers and political functionaries who can influence the enrolment operations.

Manage the logistics and supply chain components needed to ensuresmooth operations with high productivity and Zero-Downtime.

Monitoring:Monitoring of employee attendance, timings, productivity, behavior etc.Monitoring of all the hardware components needed to keep the operationsgoing on n on.Collecting day to day information about all aspects of the .

Improving:Analysis of data and working on improvements in methods and processes toimprove overall operational metrics.


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It also involves extensive networking and relationship-buildingwith the different stake-holders in the UID eco-system i.e.

government officials, political functionaries, social workers,transporters, training agencies, electricians etc.

The project is being executed all across India, so theenvironment that of start-up Dynamic, Decision-Filled,

Constantly Changing and involves extensive travel within hisallotted region.

In short you are the Mini-CEO of your region.


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Thank You www.4gid.comwww.uidai.gov.in
http://www.4gid.com/http://www.uidai.gov.in/http://www.uidai.gov.in/http://www.4gid.com/

operational managers ppt

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